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"We loved our room which overlooked the river. The staff was incredibly welcoming and helpful, especially with overcoming the language barrier. It is really hard deciding on which ryokan to go to but if you're looking for a more intimate and traditional experience, this is a great option! They had a private onsen in our room, public baths seperated by gender, and four private baths as well. All of the facilities were beautiful and very clean!"

"This hotel is such a wonderful gem. Staff are super nice, rooms are very well-equipped, and the amenities are hands down the best. We booked a room with a private onsen which I highly highly recommend. It was so incredible after snowboarding all day and getting to relax in your own private onsen that has a view of the mountain. So beautiful. They have a locker room to store all your gear on the base floor that goes right out to the chairlift. So convenient. It's also in a great location, super close to restaurants and Ace Gondola. They gave us a bottle of champagne for our Anniversary which was so sweet. I guess other people say it seems old but I think it's super charming. I wouldn't stay anywhere else."

"This is a good choice. One of the best in the area. Amazing"

"Check out time is 11am, many hotel is 12pm. If u want leave luggage in reception and drive out the car still have to come back at 11am. "

"The hotel itself is not too bad with clean and reasonably sized rooms. Entry by car was hard to find and on my last day after checkout, staff was almost forcing me to take my car out of their carpark even though I have parked there for less then 24 hours and said if I left car any longer I will have to pay an hourly rate. Not great experience."

"Clean room and nice service "

"Spacious rooms, convenient location in Aeon shopping mall and opposite otaruchikko station. Great views."

"I wish we stayed here longer, the staff were amazing and helpful even with the language barrier. The location is authentically Japanese, or as close as possible. The Onsens were amazing and food was delicious. I was planning on gate keeping the location so it doesn’t become too westernised, but the place is too amazing and hopefully it keeps its Japanese roots. "

"Stunning ski in ski out resort. Very new rooms with great breakfast. "