Ratings based on 309 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Great hotel right next to beach

Posted 15-Jan-2017
Great location, very nice rooms and great staff. Staff reserved us sunbeds on the beach every day, breakfast was fantastic but restaurant food was a bit expensive and the pizza wasn't that good.
5out of 5
Recommended
for Everyone
by A verified traveller from saigon

Khách sạn đẹp và thoải mái

Posted 15-Jan-2017
Là nơi lý tưởng cho kỳ nghỉ dưỡng cho nhóm gia đình và bạn bè. Giá cả hợp lý. Nhân viên nhiệt tình.
4out of 5
Recommended
for Everyone
by A verified traveller from South Korea

뷰와 수영장이 너무 좋은 호텔!

Posted 15-Dec-2016
해변이랑도 가깝지만 나트랑 바다가 우리나라 서해랑비슷해서 수영하긴 좀 그렇구요 수영장에서 놀앗는데 선베드도 되어잇고 수건도 따로 챙기지 않아도 되구여 다 챙겨줍니다. 조식은 생각보다 별로였어요 종류다 많긴한데 뭐랄까 뭔가 만족스러운 느낌은 아니구요 직원들 서비스는 매우 좋아요 침대쿠션도 조코 뷰도 바다뷰라 너무 좋앗어요 욕실에 세면용품도 잘되어 잇고 수압도 따뜻한물도 다 나오고 좋앗어요 나트랑센터랑도 가깝구요 추천합니다
4out of 5
by A verified traveller

Posted 12-Dec-2016
The window faces the toilet of the swimming pool. No view at all
5out of 5
Recommended
for Everyone
by A verified traveller from Bad Dürkheim

Top 👍

Posted 01-Nov-2016
Das Hotel ist eine Straße vom Strand entfernt und liegt am Rande der Stadt. Zum Shoppen ist die Mall nur 2 Minuten entfernt. Der Check in war schnell und man wurde herzlich Begrüßt. Das Zimmer war sehr sauben, es war alles vorhanden wie Minibar, Klima oder Balkon und schön eingerichtet. Das Servicepersonal war super freundlich und das Frühstück hatte alles was man brauchte.
2out of 5
by A verified traveller from New Zealand

staff at reception very rude

Posted 24-Oct-2016
Pros: Swimming
Cons: the reception staff...so rude.
Location: location was OK. But would stay a little closer to the action next time.
The hotel was nice, young lady on tour desk was very friendly and helpful. Restaurant staff great. But when it came to checking out they insisted we stole a hand towel and wont not let us leave until we paid 45,000 VND. About us$2. We had just paid us$320 for restaurant, room service, tours etc plus the room rate. But they just needed to get that extra us$2. Very disappointing and I would not recommend the hotel to anyone.
3out of 5
by A verified traveller

Mixed feelings

Posted 21-Sep-2016 on Hotels
Sunrise is a lovely looking hotel, extremely close to the beach (across the road) and has an awesome pool area with plenty of space and super easy to access from our room. It was great we could check in early and we appreciated that a lot after an early flight. Unfortunately the staff were not very helpful, our wifi and Internet connection did not work AT ALL in our room, which was very inconvenient as the two of us were both sick and unable to leave the hotel for majority of our stay. I tried to speak to staff about this on 4 different occasions with no apology or outcome. We also asked for a map of the local area and to exchange some VND and were told 'we only help people staying at this hotel' after we had already checked in. Overall this is a nice looking place and can see how it may suit people looking for something labeled '5 star' however we had much more positive experiences at other smaller hotels - much more personable, helpful and half the price to stay!
5out of 5
Recommended
for Everyone
by A verified traveller from Seoul

해변에서 가까운 호텔

Posted 19-Sep-2016
직원분들이 친절하게 안내해줍니다. 관광지와 근거리에 있습니다. 호텔앞에 프라이빗 비치가 있어 해변으로 가기가 편하고 갈때에는 에스코트를 해줍니다.
5out of 5
Recommended
for Everyone
by A verified traveller from Dallas

Great!

Posted 18-Sep-2016
Beautiful, comfortable, and clean. Awesome to have stayed there. Jacuzzi on the balcony was fun.
4out of 5
by A verified traveller from Torino

Posted 06-Sep-2016 on Hotels
Hotel moderno ma in stile coloniale francese, buona piscina, personale gentile, stanze ampie, eccellente la Spa con un ottimo servizio di massaggi a prezzi veramente modici (comparati con gli standard europei).