Outdoor pool
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Reviews of Seven Seas Hotel and Apartment

3 out of 5
Seven Seas Hotel and Apartment
118A Trinh Phong, Nha Trang

Reviews

9.4

Exceptional

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

DAEHONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best place to stay for the price

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great experience and service.
The customer service was superb. I had lost my purse on the first day of the trip, and I was running short of cash and all my credit cards were not available. The staff was so patient with listening to my whole lost-purse story. The owner heard what I’ve been through and generously upgraded my room to VIP and let me know how I could reach to get help. Thank you so much for your kindness and everything. It would have been nightmare without your help.
Stayed 1 night in Feb 2020
Response from Seven Seas Hotel & Apartment on 28 Feb 2020
Dear, Thank you very much for taking your time for the review. We're sorry for what happened. We're glad that our little help has made your stays in Vietnam better. We look forward to seeing you on your next trip to Nha Trang! Best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
The service was excellent and room was great. Breakfast could do with more options though
Stayed 1 night in Nov 2018
Response from Lily Vo - Hotel Manager on 16 Nov 2018
Dear Valued Guest, Thank you very much for your comment. We are very happy to know you had a very satisfying stay at our hotel . We look forward to welcoming you back to our hotel in the future. Best Regards,

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat it for the price!
It was excellent!
Stayed 3 nights in Oct 2018
Response from Lily Vo , Hotel Manager on 29 Oct 2018
Dear JIN , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip to Nha Trang ! Best Regards,

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Price
This hotel is your standard Vietnamese 3-star experience. A cozy, yet comfortable, room with all the normal amenities. This hotel is ideal for those who are looking for an affordable base from which to explore Nha Trang as the hotel only provides breakfast and does not have a restaurant or bar.
Stayed 1 night in May 2018
Response from Lily Vo , Hotel Manager on 1 Jun 2018
Dear Daniel, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . We look forward to seeing you on your next trip to Nha Trang city ! Best Regards,

10/10 Excellent

David, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent hotel. Brand new and the rooms are huge. If you’re in Nha Trang this is the place you want to stay.
Stayed 4 nights in Apr 2018
Response from Lily Vo , Hotel Manager on 4 May 2018
Dear Mr. David, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip to Nha Trang city ! Best Regards,

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
New build, great facilities and great service
Stayed 4 nights in Jul 2017
Response from Lily Vo , Hotel Manager on 1 Jun 2018
Dear Nick, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . We look forward to seeing you on your next trip to Nha Trang city ! Best Regards,

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Fremstod ikke som et VIP rom.
Trengte et sted å sove før vi måtte ta flyet kl.05.00. Sjekket inn kl. 19.00 dagen før, så ble ikke mange timene på rommet. Så av den servicen vi fikk, var dette veldig bra, ettersom vi fikk utlevert rommet fort. Til å være et VIP rom, så må jeg si det var litt skuffende renhold av badet. Man kunne se at glassoverflater ikke hadde blitt vasket på en stund, og det fremstod da som relativt skittent. Badet hadde heller ikke noe håndsåpe, noe som var rart, da de hadde tannbørste, tannkrem, shampoo, balsam etc. Ellers var senga helt nydelig til å sove i, da vi trengte å være uthvilt før den tidlige flyturen.
Stayed 1 night in Dec 2019
Response from Lily on 19 Dec 2019
Dear valued guest, Thank you for staying with Seven Seas hotel. Thank you for your feedback. Hope to have opportunity to welcome you back our hotel. Best wishes,

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God oplevelse
Helt fint hotel med fine værelser, dog mange kinesiske gæster
Stayed 1 night in Nov 2018
Response from Lily Vo - Hotel Manager on 18 Nov 2018
Kære Sebastian, Tak fordi du valgte vores hotel. Vi sætter pris på dine kommentarer vedrørende vores kundeservice. Vi glæder os til at byde dig velkommen til vores hotel i fremtiden. Varmeste hilsener,