Exterior

Reviews of OceanCliff Hotel

3.5 out of 5
OceanCliff Hotel
65 Ridge Road, Newport, RI

Reviews

8.4

Very good

Rating 10 - Excellent. 343 out of 676 reviews" "
Rating 8 - Good. 188 out of 676 reviews" "
Rating 6 - Okay. 83 out of 676 reviews" "
Rating 4 - Poor. 40 out of 676 reviews" "
Rating 2 - Terrible. 22 out of 676 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The views and proximity to Ocean Drive are great.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean views, hotel is lovely. We enjoyed our stay.
Stayed 1 night in Apr 2024

8/10 Good

janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a wedding this night and the music was loud till after 10- good to ask prior to booking
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place.
Stayed 1 night in Apr 2024

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean views from the room
Stayed 1 night in Feb 2024

8/10 Good

Edward

Stayed 1 night in Feb 2024

4/10 Poor

You

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning system in my room was terrible. It's as cold as the outdoor in winter.
Stayed 1 night in Feb 2024

8/10 Good

Tasneem

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Family friendly with nice view
Stayed 1 night in Feb 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

MARLA, West Newbury

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous room and view!
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Just a little too warm in the room. Wish we could have had a thermostat in our room to control it.
Stayed 1 night in Jan 2024

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, staff and customer service!
Stayed 2 nights in Jan 2024

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating. The property was amazing. I loved everything about it!
Stayed 1 night in Oct 2023

4/10 Poor

Amy

Liked: Cleanliness
Disliked: Staff & service, amenities
Checked in New Year’s Eve, the bar and dining closed at 8pm! And there’s no room service either. It was not communicated to us during check in. We were hoping to stay at resort and have nice time but had to drive out to town for dinner. When we returned we asked front desk for more water guy said no! Didn’t offer to sell or call house keeping, offered no assistance. Will not return. One positive was the bathroom was clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Dec 2023

10/10 Excellent

Mary Jean

Stayed 1 night in Dec 2023

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and inviting. The continental breakfast was delicious and the view was amazing!
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicole

Stayed 2 nights in Oct 2023

10/10 Excellent

Joseh

10/10 Excellent

Maxton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's a bit of a drive into downtown Newport, it's well worth the drive. The building, the rooms the staff were exceptional. Definitely coming back !
Stayed 2 nights in Nov 2023

10/10 Excellent

Sooyon

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Minehli, La Crescenta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great view…Comfort bed and super clean room…Front dest was super friendly. This place lookslike a dream…I figured out that they have wedding hall…I cant image how the wedding decoration and ceremony will be there….WOW WOW wedding place to. I wished I knew about this place sooner. Its a great honey moon spot to. Super chill and super gorgeous…
Stayed 1 night in Nov 2023

10/10 Excellent

yuri

Travelled with family
Beautiful hotel.Very clean room.
Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique place.
Stayed 1 night in Nov 2023

2/10 Terrible

Eileen

Stayed 3 nights in Nov 2023

10/10 Excellent

ROBERT

Liked: Amenities
Easy check in and the room was immaculate! Grounds are well kept and location was perfect. Will absolutely stay here again on my next visit. Thank you!
Stayed 1 night in Nov 2023

10/10 Excellent

Laura Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
We knew going in that there might be a wedding on the night we stayed…and there might be late night noise, and there was some, but it wasn’t that bad. We thoroughly enjoyed our stay. Room and bed were comfortable. Grounds lovely. Especially enjoyed visiting with Allegra who hosted the continental breakfast the morning we left. She was a great personality she fun to talk to! Staff at front desk great too.
Stayed 1 night in Nov 2023

8/10 Good

ARIF, setauket

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room very nice spacious and comfortable
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Terrific Views
Excellent location, great cleanliness. Furnishings are getting worn and could use an update.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bonnie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly, helpful staff. Great stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, landscaping and views. We stayed in room 11. Bed was hard as a rock and pillows we like cement blocks. Bar was closed due to wedding on property. There is no separate heating or AC in individual rooms so you can’t adjust room temp. Windows had no screens on them. Shower dripped water all night. The hotel is extremely loud and can every conversation outside the door. If you opened the window all the cigarette smoke from individuals smoking at the front entrance penetrated the small room and hallways in hotel. Rooms need upgrades and furniture is old. No refrigerator in room. There are so many beautiful hotels in Newport and unfortunately this in not one of them and we will not be returning. If you have small children I would avoid as all cost.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view on the Island!
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only downside was the noise of the wedding celebration right out side the window. Wish they given us a quieter location. The big plus is the property and staff, but bring your own pillow or suffer the stiff neck consequence!
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Disappointing at best
Unless you're here with an event, don't stay here. The only thing harder than the beds are the pillows. You can't control the room temperature so be prepared for wild swings between too hot and too cold. They don't dim the landscaping lights, so the room is lit up at 2 am like it's 2 pm. As soon as I booked my nonrefundable one night stay I received three separate emails - the restaurant is closed; there's a $75/guest fee; there are are no elevators and central heating/ air con only. They cater to events and upon arrival I had to sign a document confirming that I understood there would be a lot of noise that could go for all hours. This hotel - charming, old summer cottage character - felt like a bait and switch. Stay elsewhere.
Stayed 1 night in Sep 2023

8/10 Good

Natercia

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
I brought my girlfriend here for her birthday and she went into the bathroom upon arriving, and the door got stuck shut. Someone had to come open it and he left to come back with tools to fix the door. He proceeded to bang and make a huge mess and it was just entirely AWKWARD. We had hoped to get ready and go to dinner but with him in the room we obviously couldn’t do that. We went to discuss this with the front desk and at first we’re told there was nothing they could do. The manager came out and offered to move our room. We were very thankful. We got ready, went out and we’re back around 10. For an hour and a half following our arrival the music and bass from the wedding going on downstairs was so disruptive I had to turn my tv up to 79. We overall had a terrible experience for it being out first time to RI and spending the $600 for one night. Just outrageous.
Stayed 1 night in Sep 2023

6/10 Okay

Andre, Livingston

Travelled with partner
Liked: Cleanliness, staff & service
The location is great. There was a wedding going on. So it’s quite noisy at night. We went to the on-site restaurant and found out it’s closed to guests. The room was clean but small and a bit outdated.
Stayed 1 night in Sep 2023

10/10 Excellent

GUIQING

Travelled with family
Liked: Cleanliness
Beautiful hotel, nice views, spacious room, very small bathroom and old, show water flow was small. Free parking was good, restaurant didn't open, very simple continental breakfast, but easy to drive to waterfront.
Stayed 3 nights in Sep 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Very pretty setting.
Stayed 1 night in Sep 2023

4/10 Poor

Marie

Travelled with partner
Disliked: Staff & service
Very disappointed in room. Located at the end of a very distant hallway next to a fire exit that was always open and could easily be accessed from the outside of the building. A potentially dangerous situation. Hotel’s dirty linen was staged outside the door to the room and in front of the emergency exit. Not very appealing and probably a safety violation Furnishings were old and ordinary. Very few electrical outlets. Windows would not stay open. Temperature could only be controlled by front desk personnel. Overall, a disappointing stay.
Stayed 2 nights in Sep 2023