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Reviews of The Brighton Apartments

3 out of 5
The Brighton Apartments
157 Brighton Avenue, (Cnr Victory Parade), Toronto, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 358 reviews" "
Rating 8 - Good. 137 out of 358 reviews" "
Rating 6 - Okay. 27 out of 358 reviews" "
Rating 4 - Poor. 5 out of 358 reviews" "
Rating 2 - Terrible. 3 out of 358 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, amazing view of the lake, spacious and comfortable rooms.
Stayed 3 nights in Apr 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Brighton on 4 Feb 2024
Thank you

8/10 Good

Glenn

Travelled with family
Liked: Staff & service
Great location. Bear in mind this property appears to predominantly serve business stays. Would benefit from local competition to minimise minor shortcomings
Stayed 8 nights in Jan 2024
Response from The Brighton on 29 Jan 2024
Thank you for staying.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Amazing place to stay. We always try different places around the lake. But we will definitely be back, just a shame you could hardly see the lake from our ‘Lakeview’ room but that’s ok.
Stayed 2 nights in Jan 2024
Response from Reception on 21 Jan 2024
Thank you.

8/10 Good

Sarah

Stayed 2 nights in Jan 2024
Response from Reception on 6 Feb 2024
Thank you Sarah.

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property. Clean, quiet, beautifully-located.
Stayed 4 nights in Jan 2024
Response from The Brighton on 15 Jan 2024
Thank you, wonderful to hear that everything was perfect.

10/10 Excellent

Adrian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and great rooms.
Stayed 2 nights in Jan 2024
Response from The Brighton on 15 Jan 2024
Thank you

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was amazing, so comfortable. We stayed on the lower ground floor which had a external gate on the balcony for easy access leaving & not having to go back through reception area. View of park & lake across the road. Will definitely consider staying here again in the future. Thank you
Stayed 2 nights in Jan 2024
Response from The Brighton on 15 Jan 2024
Wonderful to hear you loved your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Unit was in a great location. Bathroon was in need of a makeover. No a/c in bedroom
Stayed 3 nights in Dec 2023
Response from The Brighton on 15 Jan 2024
Thank you for the review.

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to arrange, friendly staff. Close to the water
Stayed 1 night in Dec 2023
Response from The Brighton on 4 Feb 2024
Thank you

10/10 Excellent

MARNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were very friendly. The apartment was very spacious.
Stayed 2 nights in Dec 2023
Response from The Brighton on 22 Dec 2023
Than you

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean and central to major shopping centres. Quiet with ocean views and had everything we needed. We will definately be back next year.
Stayed 2 nights in Dec 2023
Response from Gail on 11 Dec 2023
Thank you, we look forward to seeing you again.

10/10 Excellent

Mahmoud

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there for one night and would definitely return. The apartment was very clean and bed was super comfy. Very convenient location as Woolworths and Aldi were just up the road, 3 min walk.
Stayed 1 night in Nov 2023
Response from Gail on 11 Dec 2023
Thank you for the feedback and we hope to see you soon

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gail on 11 Dec 2023
Thank you

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, central location. Very close to Lake Macquarie. Staff lovely & friendly
Stayed 1 night in Nov 2023
Response from Gail on 11 Dec 2023
Thank you, it was our pleasure to have you with us.

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location near the lake
Stayed 2 nights in Nov 2023
Response from Reception on 5 Dec 2023
Thank you , hope to see you again soon

10/10 Excellent

Xu

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place and good location
Stayed 1 night in Oct 2023
Response from The Brighton on 28 Oct 2023
Thank You

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Reception on 23 Oct 2023
Thank you, hope to see you again soon.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from The Esplanade Motel on 16 Oct 2023
Thank you

10/10 Excellent

Matt

Stayed 1 night in Oct 2023
Response from The Brighton on 5 Nov 2023
Thank you

2/10 Terrible

renee

Stayed 1 night in Oct 2023
Response from The Brighton on 13 Nov 2023
Hi Renee, Thank you for staying with us at The Brighton. I noticed that you gave us a 1/5 star review. Was there a problem with your stay? How can we improve? Janene at The Brighton

10/10 Excellent

Nicole, Redcliffe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brighton was a very comfortable stop to explore the lake and Hunter region. Well appointed and comfortable rooms. Friendly and helpful staff. Close to key resources and easy drive to explore a very vast region.
Stayed 2 nights in Sep 2023
Response from K on 17 Sept 2023
Thank you for the kind feedback. Glad you enjoyed your stay.

10/10 Excellent

Danny

Stayed 2 nights in Sep 2023
Response from The Brighton on 28 Oct 2023
Thank you

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brighton was a very clean and tidy apartment block that has very friendly staff. Area was very peaceful. Highly recommend it for business or pleasure
Stayed 2 nights in Aug 2023
Response from Regards The Team at the Brighton on 1 Sept 2023
Thank you Darren, we hope to see you again soon.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location and in walking distance to shopping and cafes. Great roomy apartment with comfortable beds.
Stayed 1 night in Aug 2023
Response from Reception on 13 Aug 2023
Thank you , we hope to see you again soon

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location, close to everything. Room was great
Stayed 3 nights in Jul 2023
Response from Reception on 31 Jul 2023
Thank you, we hope to see you again soon.

8/10 Good

Deanna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from The Brighton on 30 Jul 2023
Thank you, we hope to see you again soon

10/10 Excellent

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and our 10 day old son and I stayed here for one night to attend a funeral. We flew from Brisbane and the funeral was at 2pm. As checkin was not until 2pm and we were arriving early, we requested an early checkin if available and the staff fully communicated that this is not garaunteed, but they will try to accomodate. When we arrived at 11:30am, they had a room available and we were very grateful for this service. I fully recommend this place and it is very well maintained, parking was easy and secure and the location was excellent. I couldn't recommend this place more given the staff were so accomodating for our needs.
Response from Reception on 25 Jul 2023
Thank you, it was all our pleasure to help you in the times of special needs. Hope to see you again.

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities
Reasonably priced and clean.
Stayed 1 night in Jul 2023
Response from Reception on 24 Jul 2023
Thank you we hope to see you again soon.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception on 24 Jul 2023
Thank you we hope to see you again soon.

8/10 Good

Nawa

Stayed 1 night in Jul 2023
Response from Reception on 7 Aug 2023
Thank you, we look forward to seeing you again soon.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Reception. on 24 Jul 2023
Thank you we hope to see you again soon.

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What we love the most about this property is its cleanliness and how spacious it is. We have been staying here on our frequent visits over the years. The only downfall we have found is how bright the rooms are at night, no matter what rooms we have stayed in, its always been the issue, Maybe tinted windows would help!
Stayed 2 nights in Jul 2023
Response from Reception on 10 Jul 2023
Thank you for staying with us. Thank you for the feedback

8/10 Good

Teena

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jun 2023
Response from The Brighton on 25 Jul 2023
Thank you

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short stay for the family. Great!
Stayed 1 night in Jul 2023
Response from Reception on 4 Jul 2023
Thank you. We hope to see you again soon

10/10 Excellent

Cherie

Stayed 1 night in Jun 2023
Response from Reception on 13 Jun 2023
Thank you Cherie, we look forward to seeing you again soon.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near shops, dining and lake
Stayed 2 nights in Jun 2023
Response from Reception on 4 Jul 2023
We hope to see you again soon

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very well positioned within easy walking range to pubs, clubs, restaurants, cafes and the Lake Macquarie foreshore.
Stayed 1 night in Jun 2023
Response from Reception on 5 Jun 2023
Thank you John, we hope to see you again.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was really comfortable with great pillows. Late check in was really easy and hassle free
Stayed 1 night in May 2023
Response from Reception on 29 May 2023
Thank you, we look forward to seeing you again.

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to amenities.
Stayed 1 night in May 2023
Response from Reception on 14 May 2023
Thank you. We look forward to see you again.

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service
Great location, nice staff, room ok.
Stayed 2 nights in Apr 2023
Response from Reception on 1 May 2023
Thank you , we look forward to seeing you again soon.

10/10 Excellent

Season

Stayed 18 nights in Apr 2023
Response from The Brighton on 21 May 2023
Thank you, we are glad you enjoyed your stay.

10/10 Excellent

Vanessa

Stayed 3 nights in Apr 2023
Response from Gail on 18 Apr 2023
Thank you, it was our pleasure to have you stay with us.

6/10 Okay

Flora

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Reception on 3 Apr 2023
Thank you, we look forward to seeing you again.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy, Conveniently placed, quiet, our 1 night stay was great. Thank you.
Stayed 1 night in Mar 2023
Response from Reception on 3 Apr 2023
Thank you, we look forward to seeing you again soon.

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just as I expected.
Stayed 3 nights in Feb 2023
Response from The Brighton on 6 Mar 2023
Wonderful.Thank you and see you next time.

4/10 Poor

Brian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment was sold as having lake views, but barely at that. Ripped curtains, nearly unusable shower rose and a toilet with a broken button that looked very unsanitary. Airconditioning in one room only - bedroom had a fan, but it was in the middle of the room over nothing but floor, with the bed left to swelter. Don't sell me a luxury apartment if it's not.
Stayed 1 night in Feb 2023
Response from The Brighton on 6 Mar 2023
Hi Brian, Im sorry that the view was filtered by the foreshore trees and very disappointed that there was maintenance issues that the cleaning staff and past guests had failed to report. They have now been rectified. Im sorry for the inconvenience.

10/10 Excellent

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Very modern, clean apartment central to town with a great view. Bed was comfortable and the shower was amazing! Easy parking. Will stay at The Brighton again.
Stayed 1 night in Feb 2023
Response from Reception on 28 Feb 2023
Thank you, We look forward to seeing you again soon.

10/10 Excellent

Maria

Stayed 2 nights in Feb 2023
Response from Reception on 27 Mar 2023
Thank you, we look forward to seeing you again

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property plenty of shops within walking distance only wished I could have had a water view from the balcony.
Stayed 2 nights in Feb 2023
Response from Reception on 26 Feb 2023
Thank you Emily, we look forward to your next stay.