Title: Charlestown Terrace Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=10503907&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Charlestown Terrace ## Photo gallery for Charlestown Terrace ![Loft | Living area | Flat-screen TV - Charlestown Terrace (Charlestown)](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/d85f8a1c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Flat-screen TV - Charlestown Terrace (Charlestown)](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/2e8970f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Loft | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher - Charlestown Terrace (Charlestown)](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/7c037554.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Loft | Living area | Flat-screen TV - Charlestown Terrace (Charlestown)](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/00b6730b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-sized fridge, microwave, stovetop, dishwasher - Charlestown Terrace (Charlestown)](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/3b1107bb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies You can look forward to an airport shuttle, a garden and laundry facilities at Charlestown Terrace. ## Reviews 7.2 Good ## Popular amenities - Kitchen - Washing machine - Dryer - Parking included - Air-conditioning - Outdoor space £75 includes taxes & fees 1 Mar - 2 Mar ## Room options ### Check availability for these dates Tonight [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=10503907&PinnedHotelID=10503907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=10503907&PinnedHotelID=10503907&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=10503907&PinnedHotelID=10503907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=10503907&PinnedHotelID=10503907&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=10503907&PinnedHotelID=10503907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=10503907&PinnedHotelID=10503907&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=10503907&PinnedHotelID=10503907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=10503907&PinnedHotelID=10503907&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 11 of 11 rooms ### View all photos for Standard Apartment, 2 Bedrooms ![2 bedrooms, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/3aa3d069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Washer/dryer 2 bedrooms - 1184 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds OR 4 Single Beds ### View all photos for Loft ![Loft | Extra beds](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/051a82db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Washer/dryer 2 bedrooms - 1 bedroom - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed ### Apartment ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Washer/dryer 2 bedrooms - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Studio ![Studio | 2 bedrooms, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/64412a4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Washer/dryer 2 bedrooms - 1 bedroom - Sleeps 2 - 1 King Bed ### Apartment ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Washer/dryer 2 bedrooms - 3 bedrooms - Sleeps 7 - 2 King Beds and 2 Single Beds ### View all photos for One Bedroom Apartment ![2 bedrooms, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/3f9eb675.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment - Sleeps 2 ### View all photos for Loft ![2 bedrooms, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/3d42dca0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft - Sleeps 5 ### View all photos for Standard 2-bed Room ![2 bedrooms, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/d9848bb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard 2-bed Room - Sleeps 3 ### View all photos for Studio ![2 bedrooms, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/11000000/10510000/10504000/10503907/a78a21ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio - Sleeps 2 ### Two-Bedroom Villa - Sleeps 4 ### Apartment - Sleeps 7 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Hotels-Charlestown-Terrace.h10503907.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Hotels-Charlestown-Terrace.h10503907.Hotel-Information) ## About the area Charlestown, a neighbourhood in Newcastle, is home to this apartment. The area's natural beauty can be seen at Lake Macquarie and Newcastle Beach. Hunter Ice Skating Stadium and Newcastle supa putt golf are also worth visiting. [Visit our Newcastle travel guide](https://www.expedia.co.uk/Newcastle.dx6047788) [View more Apartments in Newcastle](https://www.expedia.co.uk/Newcastle-Apartments.d6047788-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-32.96503%2C151.69797&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tRHDPca6ctcXoUJN1RYKpn6NVvg=) 45 Dickinson Street, Charlestown, NSW, 2290 ### What's nearby - ![A summer storm breaking at the beach near Glenrock Lagoon. ](https://images.trvl-media.com/place/6138884/48e7d98d-85b1-4995-9d86-a23c75e42edf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Glenrock State Conervation 3 min drive \- 1.7 miles - Charlestown Square 5 min walk \- 0.3 miles - Carbeen Street Reserve 16 min walk \- 0.9 miles - Twin Creeks Reserve 3 min drive \- 1.5 miles - Lake Macquarie Private Hospital 4 min drive \- 2.0 miles ### Getting around - Kotara Station 9 min drive - Newcastle, NSW (NTL-Williamtown) 33 min drive ### Restaurants - Charlestown Bowling Club 9 min walk - Guzman Y Gomez 11 min walk - Domino's Pizza 6 min walk - Vistana Malaysia Restaurant 5 min walk - Boost Juice 10 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Charlestown Terrace Laundry facilities, express check-in and express check-out are available at this apartment building. Self parking is free. Other amenities include a garden and multilingual staff assistance. The apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and an electric kettle, and other amenities include a separate bath and shower and a flat-screen TV. Limited housekeeping is available. This apartment offers 2 accommodations with washers/dryers and a hairdryer. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis. ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/2000000/1180000/1173000/1172974/bd37e5d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jesmond Executive Villas Jesmond - Pool - Kitchen - Washing machine - Dryer 7.6 Good 1,930 reviews £50 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=1172974&PinnedHotelID=1172974&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/1000000/810000/800800/800797/24f821e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Apollo Hotel Newcastle Charlestown - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,002 reviews £81 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=800797&PinnedHotelID=800797&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/4000000/3950000/3946100/3946055/8267539e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Executive Inn New Lambton - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 1,000 reviews £93 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=3946055&PinnedHotelID=3946055&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/16000000/15440000/15431500/15431474/7ded26a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hamilton Executive Apartments Hamilton - Kitchen - Washing machine - Dryer - Free Wi-Fi 7.8 Good 296 reviews £93 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=15431474&PinnedHotelID=15431474&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1310000/1303600/1303558/5c96a51e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Warners At The Bay Warners Bay - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 999 reviews £77 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1303558&PinnedHotelID=1303558&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi](https://images.trvl-media.com/lodging/106000000/105780000/105771700/105771674/dae1da70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Foundry Apartments Adamstown - Kitchen - Free Wi-Fi - Laundry room - Parking available 6.4 22 reviews £66 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=105771674&PinnedHotelID=105771674&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4580000/4573100/4573022/ef9bdc9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cardiff Executive Apartments Cardiff - Kitchen - Parking included - Free Wi-Fi - Air-conditioning 7.8 Good 697 reviews £93 includes taxes & fees 18 Mar - 19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=4573022&PinnedHotelID=4573022&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9530000/9529400/9529336/98050a46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newcastle Central Plaza Newcastle West - Pool - Kitchen - Washing machine - Dryer 7.6 Good 228 reviews £93 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=9529336&PinnedHotelID=9529336&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89200000/89193100/89193015/c8260887.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chapel Heights Apartments New Lambton - Kitchen - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 9 reviews £93 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=89193015&PinnedHotelID=89193015&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Lake View Balcony Queen | Pillow-top beds, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/976000/975996/cc0f180c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Esplanade Motel Warners Bay - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 614 reviews £102 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-06&selected=975996&PinnedHotelID=975996&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=10503907&PinnedHotelID=10503907&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10503907,1172974,800797,3946055,15431474) ## Property amenities ### Parking and transport - Free offsite parking - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Hob - Microwave - Tea bags/instant coffee ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Soap - Towels provided ### Living spaces - Living room ### Entertainment - Flat-screen TV ### Outdoor areas - Garden ### Laundry - Laundry facilities - Washer/dryer ### Climate control - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift ### Services and conveniences - Iron/ironing board - Limited housekeeping - Multilingual staff ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 2 units - Garden ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: AUD 20 Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability Late check-out fee: AUD 20.00 Express check-out available ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions. Guests will receive an SMS with access code. ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 200.00 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: AUD 75 per vehicle (one way) - Early check-in fee: AUD 20 (subject to availability) - Late check-out fee: AUD 20.00 (subject to availability) - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and a first aid kit This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Charlestown Terrace Apartment Charlestown Terrace Charlestown Terrace Apartment Charlestown Terrace Charlestown Charlestown Terrace Apartment Charlestown ## Frequently asked questions ### Is Charlestown Terrace pet-friendly? ### How much does it cost to stay at Charlestown Terrace? ### How much is parking at Charlestown Terrace? ### What time is check-in at Charlestown Terrace? ### What time is check-out at Charlestown Terrace? ### Does Charlestown Terrace provide a shuttle to the airport? ### Where is Charlestown Terrace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Charlestown Terrace Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.8 Location ### 7.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 12 8 - Good 9 6 - Okay 9 4 - Poor 5 2 - Terrible 4 ## Reviews ### 8/10 Good #### Verified traveller 17 Jul 2025 #### Great location and good amenities Great Location close to Charlestown Shopping Square in a quiet Street. Great Apartment lay with both bedrooms and both bathrooms upstairs. It has good amenities: TV Washing machine/dryer, 2 bathrooms, dishwasher, fridge, toaster, kettle etc, however cleanliness is lacking - it could do with a deep clean. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 8/10 Good #### Donald 15 May 2024 The stairs were unique The open living space was great The layout of the bedrooms was great ##### Donald Stayed 1 night in May 2024 ### 8/10 Good #### Dilip 18 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication Nice covenant. ##### Dilip Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Ian 27 May 2024 Liked: Room comfort Disliked: Cleanliness #### 50 /50 to stay Property is good. However had a number of little issues between cleaning and maintenance. ##### Ian Stayed 4 nights in May 2024 ### 6/10 Okay #### Samantha 21 Jun 2025 Disliked: Cleanliness, room comfort, communication I’ve already spoken to property management about the broken glass, mould/dirty back deck, cigarette butts under the cushions on the couch, and the dirty sticky floors that made the whole house smell like stale beer! Not to mention it was freezing cold and no extra blankets, and we were told we were getting upgrade by sending us to this property with two bathrooms (but it didn’t)! ##### Samantha Stayed 1 night in Jun 2025 ### 4/10 Poor #### Kerry 31 Aug 2024 Disliked: Amenities, room comfort, communication Bed uncomfortable Bathroom needs work to shower door ##### Kerry Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Verified traveller 6 Apr 2025 Liked: Cleanliness, room comfort #### Issues with property Was rather disappointing. Photo of the property does not go with the actual view of the front of the property. The adjoining doors between two different apartments were not locked. One of the blind’s chain in the second bedroom was broken. Hazel ##### Verified traveller Stayed 1 night in Apr 2025 ### 6/10 Okay #### Natalie 21 Jan 2024 Liked: Communication Disliked: Cleanliness, room comfort #### Good location Great location disappointing cleanliness and state of apartment. Balcony unable to be used due to structural issues, unit was not overly clean, tv in lounge room had remote that didn’t work, unit was showing signs of wear with many walls having repairs but not being repainted. ##### Natalie Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Kerryn 24 Nov 2024 Disliked: Cleanliness, property conditions & facilities Absolutely terrible. Read the reviews, don’t stay here. 1\. The Expedia ad notes balcony, lock up garage, ‘luxury’ apartment. 2\. The balcony is unable to be used due to some structural issue! 3\. The garage didn’t lock, leaving open entry to anyone from outside 4\. The unit wasn’t clean - the towels were dirty, bathrooms mouldy, soap from previous visitors still in the shower! General stains and marks everywhere that looked generally like nothing had been cleaned. 5\. Really noisy - lots of other tenants out playing late at night 6\. The internet didn’t work. 7\. After noticing all this I checked the Expedia reviews and noted many other occupants have had the same complaints. Clearly nothing has been done to address them which is disappointing. In short, this property is absolutely not a 4 star or even a 3 star property and it shouldn’t be advertised as such. ##### Kerryn Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Nicki 19 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication DO NOT UTILISE THIS PROPERTY Booked accommodation here for a number of nights to catch up with family Upon arrival around 8pm we found the property had not been cleaned and the previous tenants mess was still present. Beds used, rubbish left everywhere, towels on the floor, used toilet paper on the floor in the bathroom, dirty dishes left in the sink, oven used and dirty, rubbish left on the tables etc. Now I understand that mistakes happen but when I attempted to contact the property I was hung up on 3 seperate times and told "go find somewhere else for the night and come back tomorrow" Zero care was offered by the property manager/owner who also just turned up unannounced while we were there and said "have the cleaners come". We had no idea who this person was as they didn't even bother to introduce themselves or apologies for the major inconvenience they had caused. Had to find accommodation out of the area (we booked this area due to appointments the following day) and due to this last minute rush to find accommodation we had to pay well above what we had budgeted for accommodation. This provider should be removed from all platforms and not allowed to offer their services. I WILL NEVER RECOMMEND THIS LOCATION AND ADVISE ALL PEOPLE TP STAY AWAY. ##### Nicki Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Emma 13 Dec 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Do yourself a favour and don’t book this place or the Newcastle executive apartments. They are managed by the same people and they are absolutely disgusting. We booked the Newcastle terraces and our room was not actually at that location. It was at the Newcastle executive apartments. I called the office about many issues and they were straight away defensive and not helpful at all- the staff member was actually very rude. Firstly the floor was filthy so our feet were black from grot. Bedroom door handle was broken so it wouldn’t shut. Shower was DISGUSTINGLY MOULDY. The dishwasher was broken that we weren’t notified about and they came and replaced it during a day while we were out and they left rubbish and packaging through our kitchen/lounge room area. This included wiring off cuts that our kids could have choked on. When we arrived there was urine under one of the toilet seats. The tv in the bedroom did not work at all apart from having the backlights always on so at night the tv was glowing and we couldn’t turn it off. The kickboard in the kitchen was broken and a safety hazard. There was no pots or pans to cook with, only a strainer and a pot lid available. The air drier was broke so our clothes fell off it when we tried to dry them after a day at the beach. Lastly the amount of cochroaches was ABSOLUTELY DISGUSTING we had all our food in bags zipped up so they couldn’t access it. ##### Emma Stayed 3 nights in Dec 2022 ### 4/10 Poor #### Gilluan 10 May 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Needs a clean and update Apartment was very dirty and uncomfortable. Very cold and needs a major update. ##### Gilluan Stayed 2 nights in May 2019 ### 8/10 Good #### Verified traveller 6 May 2019 Liked: Staff & service, amenities good spaces and beds were good sparse ( not cushions) on lounge kitchen utensils very light on gas/over ill equiped and dirty/old mould on ceiling; not healthy silly bathroom design ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### Verified traveller 18 Feb 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities The lounge needs throwing out as the springs in the cushions are gone. Cockroaches on walls and on floors. Some dead most alive. TV switches on and off periodically. Sound from TV is distorts after awhile. Spa was excellent except it makes noises for up to 15 minutes afterwards. Garage had leaves over the concrete, thus when you move around, you walk the leaves into the rooms. No broom available to sweep floors or leaves away. Beds hard as a rock. At least it was quiet from outside noise. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 10 Sept 2018 Liked: Staff & service, property conditions & facilities, room comfort Clean and great location. Easy check in Bed was very comfy ##### Verified traveller Stayed 1 night in Sep 2018 ### 6/10 Okay #### Suchaya 5 Aug 2018 Liked: Room comfort เช็คอิน เช็คเอาท์ไม่ยุ่งยาก ทำเลเงียบสงบดี แต่ที่จอดรถแคบจอดยากมาก ##### Suchaya Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Bern, NSW 24 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment This is the best apartment, it is like your own home. ##### Bern Stayed 2 nights in Apr 2018 ### 8/10 Good #### Mark 4 Feb 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Not exactly 'executive' but a good place to stay Overall very good. Nice quiet street. Good shopping mall and restaurants only a 5 minute walk. Only negatives... Garage is tiny, hard to park anything but a tiny car in it due to the tight angles to get in. It would have been nice to have some basic essentials in the cupboards, some cling wrap and tin foil, costs the owners peanuts and adds to the service. ##### Mark Stayed 2 nights in Feb 2018 ### 4/10 Poor #### Neil 20 Jan 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Nice apartment, poor service dangerous furniture The apartment is nice, good location and reasonably equipped. The issues we had were two broken chairs that were left there without warning that my mum fell off. Despite reporting this on day 1, it took nearly 2 weeks to do anything and then they simply bent back the broken legs and put them back to use. The same thing happened, you sat on them and they collapsed, very dangerous! We will be making a formal complaint, poor maintenance and poor service, very disappointing and a let down to a nice apartment!! ##### Neil Stayed 14 nights in Jan 2018 ### 10/10 Excellent #### Chris , Sydney 26 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Christmas visit We enjoyed the well appointed and conveniently located premises. Great to be able to use a dishwasher and have a good sized fridge/freezer. Spacious and comfy all round ##### Chris Stayed 2 nights in Dec 2017 ### 2/10 Terrible #### Verified traveller 12 May 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't waste your money Pros: check in/out and parking was good. Cons: overall in poor condition. The glass of window in the kitchen was broken meaning that the rooms were freezing, the apartment had an overall unpleasant odor and the sheets smelled like chlorine. ##### Verified traveller ### 6/10 Okay #### Philip 21 Mar 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Classy and spacious but no WiFi Our initial impression of this property was very positive however we soon discovered there was no WiFi internet access which made it unsuitable for our business trip. Outside garbage was overflowing upon our arrival and the individual car parking was very tight. Road noise was louder than expected in the front unit. We were very pleased with the customer service from the property management and that we were able to relocate to another of the group's properties after one night. Would recommend this property if you have a very small car (or none) and no internet access needs. ##### Philip ### 6/10 Okay #### melisa, coffs harbour nsw 18 Feb 2017 Disliked: Cleanliness #### Within walking distance to a shopping centre. We stsyed in #2 for 2 nights & our stay was pretty comfortable, after we wiped over all sufaces including chairs etc as they were all grimy. Had to wash up everything before we used it. I think we left the unit a whole lot cleaner than we found it. The whole unit needs a good spring clean. Very disappointed for what you pay per night. The parking is ridiculous, so small. We only just, with a little juggling got our medium sized sedan into the garage. My son damaged his car one night when he came to visit trying to park because it was so tight. Every time we went outside we had to brush off the farmers friends off us cause the weeds are that tall. Not enough room in the enclosed outside area as it is overgrown with weeds. It would be a good place to stay if it was better maintained. ##### melisa ### 4/10 Poor #### katie, melbourne 29 Dec 2016 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### close to charlestown square unfortunately very hot weather and bedrooms upstairs and stifling at night - air conditioner draped on to bed ! adequate facilities but very clinical rather than comfortable. ##### katie ### 10/10 Excellent #### Verified traveller 27 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very spacious and lux This place was perfect for our stay. It was more spacious than your average hotel and felt like a comfortable serviced apartment. Everything was easy from the check in to using the facilities. Highly recommend and will come back ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [The Strand Hotel ](https://www.expedia.co.uk/Sydney-Hotels-The-Strand-Hotel.h36133388.Hotel-Information) > > [YHA Sydney Central](https://www.expedia.co.uk/Sydney-Hotels-Sydney-Central-YHA-Hostel.h3657444.Hotel-Information) > > [The Premier Hotel](https://www.expedia.co.uk/Newcastle-Hotels-The-Premier-Hotel.h9625212.Hotel-Information) > > [Riverside Apartments & Hotel Ballina](https://www.expedia.co.uk/Byron-Bay-Hotels-Riverside-Holiday-Apartments-Ballina.h4620703.Hotel-Information) > > [Rydges Darling Square Apartment Hotel](https://www.expedia.co.uk/Sydney-Hotels-Radisson-Hotel-Suites-Sydney.h163097.Hotel-Information) > > [SKYE Suites Sydney](https://www.expedia.co.uk/Sydney-Hotels-SKYE-Suites-Sydney.h24507540.Hotel-Information) > > [Clarendon Hotel](https://www.expedia.co.uk/Newcastle-Hotels-The-Clarendon-Hotel.h4574321.Hotel-Information) > > [Raffertys Resort](https://www.expedia.co.uk/Newcastle-Hotels-Raffertys-Resort.h1678777.Hotel-Information) > > [The Grace Hotel](https://www.expedia.co.uk/Sydney-Hotels-The-Grace-Hotel.h460380.Hotel-Information) > > [The Clovelly Hotel](https://www.expedia.co.uk/Sydney-Hotels-The-Clovelly-Hotel.h36807413.Hotel-Information) > > [The George Hotel](https://www.expedia.co.uk/Bathurst-Hotels-The-George-Hotel.h88097675.Hotel-Information) > > [Devere Hotel](https://www.expedia.co.uk/Sydney-Hotels-Devere-Hotel.h875000.Hotel-Information) > > [The York by Swiss-Belhotel International](https://www.expedia.co.uk/Sydney-Hotels-The-York-By-Swiss-Belhotel-International.h460476.Hotel-Information) > > [ADGE Hotel & Residences](https://www.expedia.co.uk/Sydney-Hotels-ADGE-Hotel-Residences.h6918338.Hotel-Information) > > [Sydney Central Hotel managed by The Ascott Limited](https://www.expedia.co.uk/Sydney-Hotels-Sydney-Central-Hotel-Managed-By-The-Ascott-Limited.h564406.Hotel-Information) > > [Oaks Sydney Goldsbrough Suites](https://www.expedia.co.uk/Sydney-Hotels-Oaks-Sydney-Goldsbrough-Suites.h40902.Hotel-Information) > > [Manly Pacific Sydney MGallery Collection](https://www.expedia.co.uk/Sydney-Hotels-Manly-Pacific-Sydney-MGallery-Collection.h6890.Hotel-Information) > > [Hotel Woolstore 1888, Sydney - Handwritten Collection](https://www.expedia.co.uk/Sydney-Hotels-Hotel-Woolstore-1888.h6022221.Hotel-Information) > > [Tamworth Lodge Motel](https://www.expedia.co.uk/Tamworth-Hotels-Tamworth-Lodge-Motel.h15074358.Hotel-Information) > > [Mantra 2 Bond Street Sydney](https://www.expedia.co.uk/Sydney-Hotels-Mantra-2-Bond-Street-Sydney.h564369.Hotel-Information) > > [Sydney Backpackers - Hostel](https://www.expedia.co.uk/Sydney-Hotels-Sydney-Backpackers-Hostel.h4670888.Hotel-Information) > > [Kimpton Margot Sydney by IHG](https://www.expedia.co.uk/Sydney-Hotels-Kimpton-Margot-Sydney.h12516366.Hotel-Information) > > [Citadines Connect Sydney Airport](https://www.expedia.co.uk/Sydney-Hotels-Citadines-Connect-Sydney-Airport.h20235443.Hotel-Information) > > [Sydney Harbour Hotel](https://www.expedia.co.uk/Sydney-Hotels-Rydges-Sydney-Harbour.h16764.Hotel-Information) > > [Holiday Inn & Suites Sydney Bondi Junction by IHG](https://www.expedia.co.uk/Sydney-Hotels-Quest-Bondi-Junction-Serviced-Apartments.h4451632.Hotel-Information) > > [Shangri-La Sydney](https://www.expedia.co.uk/Sydney-Hotels-Shangri-La-Sydney.h11974.Hotel-Information) > > [Novotel Sydney City Centre](https://www.expedia.co.uk/Sydney-Hotels-Mercure-Sydney-Wynyard.h1139.Hotel-Information) > > [Wake Up! Sydney - Hostel](https://www.expedia.co.uk/Sydney-Hotels-Wake-Up-Sydney.h15129735.Hotel-Information) > > [One Global Resorts Green Square](https://www.expedia.co.uk/Sydney-Hotels-One-Global-Resorts-Green-Square.h36862886.Hotel-Information) ---