Title: SpringHill Suites by Marriott New York JFK Airport/Jamaica Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=34316476&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SpringHill Suites by Marriott New York JFK Airport/Jamaica Travelers appreciate the airport shuttle and laundry facilities at this convenient hotel near Queens Zoo and the USTA Billie Jean King National Tennis Center ## Photo gallery for SpringHill Suites by Marriott New York JFK Airport/Jamaica ![LCD TV, Netflix - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/c470e842.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, iron/ironing board, free cots/infant beds, free WiFi - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/2822a3ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/5ed9a0f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/05a27400.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/23ade153.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SpringHill Suites by Marriott New York JFK Airport/Jamaica is near Queens Zoo and the USTA Billie Jean King National Tennis Center. Guests enjoy a complimentary breakfast buffet, dry cleaning services, luggage storage, and in-room WiFi. Visitors praise the helpful staff. ## Reviews 8.6 Excellent ## Popular amenities - Free airport shuttle - Free Wi-Fi - Air-conditioning - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Feb 21 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 22 - Feb 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Studio Suite, 1 King Bed ![LCD TV, Netflix](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/c470e842.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed 9.2 Wonderful 40 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Shower/bath combination - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, Multiple Beds ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/afaf736c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds 9.4 Exceptional 25 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Shower/bath combination - 318 sq ft - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Studio Suite, Multiple Beds (Hearing Accessible) ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/559110b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds (Hearing Accessible) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Shower/bath combination - 318 sq ft - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed (Hearing Accessible) ![LCD TV, Netflix](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/c470e842.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed (Hearing Accessible) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Shower/bath combination - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/2822a3ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Shower/bath combination - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/2822a3ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower) 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Shower/bath combination - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Roll-In Shower) ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/559110b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds (Mobility Accessible, Roll-In Shower) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Sofa bed Shower/bath combination - 318 sq ft - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19180000/19175700/19175691/722689ce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### John Hotel Queens - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 8.6 Excellent 1,618 reviews £79 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/New-York-Hotels-John-Hotel.h19175691.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=5c519e9f-8d69-4a8e-ba75-5bada94bccc6&top_cur=GBP) Ad ![Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/160000/151300/151294/b6aa4285.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton New York JFK Airport Queens - 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A Fairmont Managed Hotel Manhattan - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,001 reviews £865 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/New-York-Hotels-The-Plaza-Hotel.h28044.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=5c519e9f-8d69-4a8e-ba75-5bada94bccc6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-SpringHill-Suites-By-Marriott-New-York-JFK-AirportJamaica.h34316476.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-SpringHill-Suites-By-Marriott-New-York-JFK-AirportJamaica.h34316476.Hotel-Information) ## About the area Near a metro station, SpringHill Suites by Marriott New York JFK Airport/Jamaica is in Queens, a neighbourhood in Jamaica with good airport proximity. Rockefeller Center and Times Square are notable landmarks and Queens Zoo is a popular local attraction. Looking to enjoy an event or a match? See what's going on at USTA Billie Jean King National Tennis Center or Citi Field. [Visit our Jamaica travel guide](https://www.expedia.co.uk/Jamaica.dx55766) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.70321%2C-73.81437&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=D25IYj6Ejn3rH6qpwMG4b9UjjfM=) 140-35 Queens Blvd., Jamaica, NY, 11435 ### What's nearby - ![Unisphere which includes a garden and a fountain](https://images.trvl-media.com/place/553248621533117170/aa281c4e-222a-46be-bb8b-24db6806e67d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Flushing Meadows-Corona Park 4 min drive \- 1.1 miles - ![Forest Park](https://images.trvl-media.com/place/2621/2eb4b3e9-8338-4c90-ad64-a7cdabd0ea8e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Forest Park 6 min drive \- 1.6 miles - Rufus King Park 11 min walk \- 0.6 miles - St. John's University 5 min drive \- 2.4 miles - Jamaica Colosseum Mall 8 min drive \- 1.2 miles ### Getting around - Jamaica Van Wyck Station 4 min walk - Jamaica Station 9 min walk - John F. Kennedy International Airport (JFK) 17 min drive ### Restaurants - Little Caesars Pizza 7 min walk - Wendy's 1 min walk - McDonald's 1 min walk - Bella's Place 8 min walk - Dunkin' 4 min walk ## About this property ### SpringHill Suites by Marriott New York JFK Airport/Jamaica Hotel near St. John's University Located close to Queens Zoo and USTA Billie Jean King National Tennis Center, SpringHill Suites by Marriott New York JFK Airport/Jamaica provides a free breakfast buffet, a free return airport shuttle and a corner/local shop. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks include: - Self-parking (surcharge), luggage storage and smoke-free property - A 24-hour front desk, a lift and ATM/banking services - 2 meeting rooms and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 159 rooms feature comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Sofa beds and free cots/infant beds - Shower/bath combinations, free toiletries and hairdryers - LCD TVs with Netflix and premium channels - Wardrobes/cupboards, separate sitting areas and recycling ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/1000000/800000/798800/798778/075225fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn NY-JFK Queens - Breakfast included - Free airport shuttle - Pet-friendly - Free Wi-Fi 8.2 Very good 3,194 reviews £152 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=798778&PinnedHotelID=798778&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/160000/151300/151294/b6aa4285.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton New York JFK Airport Queens - Free airport shuttle - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free return airport shuttle from 4:00 AM to 1:00 AM at scheduled times and on request - Secured parking on site (USD 40 per day; includes in/out privileges) - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily - A bar/lounge ### Things to do - 24-hour health club ### Family friendly - Grocery/convenience store - In-room cot - In-room microwave - In-room refrigerator - In-room sofa bed ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping on request ### Business services - 2 meeting rooms - 675 square feet of conference space - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height view port in door - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 7 floors - Built in 2021 - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Sofa bed ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with premium satellite channels - Netflix ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Phone - Recycling - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in time starts at 4:00 PM Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Secured self-parking fee: USD 40 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a deadbolt lock This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Springhill Stes Jamai Marriott Property SpringHill Suites Marriott New York Queens/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica Aparthotel SpringHill Suites by Marriott New York Queens/Jamaica Jamaica SpringHill Suites Marriott New York Queens/Jamaica Aparthotel SpringHill Suites Marriott Queens/Jamaica SpringHill Suites Marriott Queens/Jamaica Aparthotel Springhill Stes Jamai Marriott SpringHill Suites Marriott New York JFK Airport/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica Aparthotel SpringHill Suites Marriott New York JFK Airport/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica Springhill Stes Jamai Marriott SpringHill Suites by Marriott New York Queens/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica Aparthotel SpringHill Suites Marriott New York JFK Airport/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica SpringHill Suites by Marriott New York JFK Airport/Jamaica Hotel Springhill Stes Jamai Marriott SpringHill Suites by Marriott New York Queens/Jamaica Springhill Stes Jamai Marriott SpringHill Suites by Marriott New York Queens/Jamaica ## Frequently asked questions ### Is SpringHill Suites by Marriott New York JFK Airport/Jamaica pet-friendly? ### How much is parking at SpringHill Suites by Marriott New York JFK Airport/Jamaica? ### What time is check-in at SpringHill Suites by Marriott New York JFK Airport/Jamaica? ### What time is check-out at SpringHill Suites by Marriott New York JFK Airport/Jamaica? ### Does SpringHill Suites by Marriott New York JFK Airport/Jamaica provide a shuttle to the airport? ### Where is SpringHill Suites by Marriott New York JFK Airport/Jamaica located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SpringHill Suites by Marriott New York JFK Airport/Jamaica Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 263 8 - Good 104 6 - Okay 39 4 - Poor 17 2 - Terrible 32 ## Reviews ### 8/10 Good #### Reana 11 Oct 2023 Very clean and friendly staff ##### Reana Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Elizabeth 1 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and clean, staff members are nice and helpful. The airport shuttle is definitely a plus. ##### Elizabeth Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Jason 22 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean hotel, great staff. A little busy and noisy around the hotel but felt safe. Convenient location. ##### Jason Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Roma 12 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AKcouple This hotel is amazing. It is clean, quite and free breakfast, We enjoyed our stay, ##### Roma Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Dianne 28 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Have stayed 3 times I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area. ##### Dianne Stayed 2 nights in Sep 2023 ### 8/10 Good #### Kerry 8 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice upgrades and very quiet area ##### Kerry Stayed 1 night in Aug 2023 ### 6/10 Okay #### Pauline 12 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Convenient and clean ##### Pauline Stayed 3 nights in Oct 2023 ### 8/10 Good #### Benjamin 29 Sept 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### New facility New facility. Comfortable rooms. ##### Benjamin Stayed 1 night in Sep 2023 ### 8/10 Good #### Holly Hutchison 27 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle ##### Holly Hutchison Stayed 1 night in Oct 2023 ### 10/10 Excellent #### robyn 6 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, comfy hotel Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night. ##### robyn Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Carolyn 13 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All of the staff were extremely helpful and kind. The room was very neat clean and up to date. The shuttle was timely and the driver courteous. There is traffic noise but the hotel can’t be responsible for that ##### Carolyn Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Verified traveller 25 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unpretentious hotel with friendly staff Our flight got canceled and we had to stay overnight. This hotel had a room available so we picked it as it was close to the airport. Rooms were very clean, nothing fancy. But the staff went over and above to help us out- gave us an extension on checkout, arranged a shuttle back to the airport- this was much appreciated given how stressed we were with the flight delays. ##### Verified traveller Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### David 30 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was a very nice facility when you got inside and everything was nice, clean & new. Not many restaurants nearby but I guess not that much of a problem. All and all a very nice stay. ##### David Stayed 1 night in Aug 2023 ### 8/10 Good #### Kathleen 20 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It fit our needs but was further away than I thought to visit my aunt. Twice it was mentioned it was not in a great neighborhood so that made us nervous. We weren’t there to walk around so that did not effect us. Staff was nice, breakfast was good. ##### Kathleen Stayed 3 nights in Oct 2023 ### 8/10 Good #### Kelly 10 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel itself was beautiful. The room was clean and spacious. Parking was a nightmare. They have a parking garage but there are barely any spots and to enter the garage you have to call the front desk and wait for them to buzz you in. Not convenient in Queens ##### Kelly Stayed 1 night in Sep 2023 ### 4/10 Poor #### Sarah 2 Nov 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic. Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old. Advice: bring some white noise! ##### Sarah Stayed 1 night in Oct 2023 ### 6/10 Okay #### Arlene F 8 Aug 2023 Liked: Property conditions & facilities, room comfort #### Customer Service Needs Improvement Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!! ##### Arlene F Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Maureen 23 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and beautiful hotel. ##### Maureen Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Charles 3 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, helpful and kind staff, easy to travel. ##### Charles ### 10/10 Excellent #### Adriana 20 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities Clean and beautiful hotel! ##### Adriana Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Sabrina 27 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Sabrina Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Victor 23 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Stay! Lovely hotel room Accommodating employees Friendly staff Delicious breakfast options ##### Victor Stayed 1 night in Jul 2023 ### 10/10 Excellent #### sankar 31 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast buffet was amazing. ##### sankar Stayed 1 night in Dec 2022 ### 10/10 Excellent #### David 6 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice hotel. We enjoyed our stay there. ##### David Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Sara 22 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff - very clean rooms ##### Sara Stayed 1 night in Sep 2022 ## Expedia's Latest Trends ### Hotels > [Hard Rock Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Hard-Rock-Hotel-New-York.h74799455.Hotel-Information) > > [The Ludlow Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Ludlow-Hotel.h7864716.Hotel-Information) > > [Hampton Inn Manhattan-35th St/Empire State Bldg](https://www.expedia.co.uk/New-York-Hotels-Hampton-Inn-Manhattan-35th-StEmpire-State-Bldg.h2191646.Hotel-Information) > > [The Washington](https://www.expedia.co.uk/New-York-Hotels-The-Washington-By-LuxUrban.h3481640.Hotel-Information) > > [The Cloud One New York-Downtown, by the Motel One Group](https://www.expedia.co.uk/New-York-Hotels-Project-Hotel-NYC.h70890150.Hotel-Information) > > [Hyatt Regency Times Square](https://www.expedia.co.uk/New-York-Hotels-HYATT-REGENCY-TIMES-SQUARE.h24954.Hotel-Information) > > [Hotel Riu Plaza Manhattan Times Square](https://www.expedia.co.uk/New-York-Hotels-RIU-Plaza-Manhattan-Times-Square.h60677495.Hotel-Information) > > [The Renwick](https://www.expedia.co.uk/New-York-Hotels-The-Renwick-Hotel-New-York-City.h12092.Hotel-Information) > > [Hotel Scherman](https://www.expedia.co.uk/New-York-Hotels-French-Quarters-NYC.h36859797.Hotel-Information) > > [The Historic Blue Moon Hotel - NYC](https://www.expedia.co.uk/New-York-Hotels-The-Historic-Blue-Moon-Hotel-NYC.h70958940.Hotel-Information) > > [The Bowery Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Bowery-Hotel.h1601056.Hotel-Information) > > [Conrad New York Downtown](https://www.expedia.co.uk/New-York-Hotels-Conrad-New-York-Downtown.h423480.Hotel-Information) > > [Duane Street Hotel Tribeca](https://www.expedia.co.uk/New-York-Hotels-Duane-Street-Hotel.h1793639.Hotel-Information) > > [33 Hotel, New York City, Seaport](https://www.expedia.co.uk/New-York-Hotels-33-Seaport-Hotel-New-York.h20868143.Hotel-Information) > > [Hotel Edison Times Square](https://www.expedia.co.uk/New-York-Hotels-Hotel-Edison-Times-Square.h6260.Hotel-Information) > > [Trump International Hotel & Tower New York](https://www.expedia.co.uk/New-York-Hotels-Trump-International-Hotel-Tower-New-York.h40338.Hotel-Information) > > [Paramount Times Square – A Generator Hotel](https://www.expedia.co.uk/New-York-Hotels-Paramount-Times-Square.h24245.Hotel-Information) > > [Hotel Riu Plaza New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770.Hotel-Information) > > [The High Line Hotel](https://www.expedia.co.uk/New-York-Hotels-The-High-Line-Hotel.h7154313.Hotel-Information) > > [The Surrey A Corinthia Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Surrey.h132.Hotel-Information) > > [The Hotel @ Fifth Avenue](https://www.expedia.co.uk/New-York-Hotels-The-Hotel-Fifth-Avenue.h28291.Hotel-Information) > > [Virgin Hotels New York City](https://www.expedia.co.uk/New-York-Hotels-Virgin-Hotels-New-York-City.h87406830.Hotel-Information) > > [Ink 48 Hotel](https://www.expedia.co.uk/New-York-Hotels-Ink-48-Hotel.h2238808.Hotel-Information) > > [The Chelsean New York](https://www.expedia.co.uk/New-York-Hotels-The-Chelsean-New-York.h973633.Hotel-Information) > > [Staypineapple, An Artful Hotel, Midtown](https://www.expedia.co.uk/New-York-Hotels-Staypineapple.h29051318.Hotel-Information) > > [Margaritaville Resort Times Square](https://www.expedia.co.uk/New-York-Hotels-Margaritaville-Resort-Times-Square.h66525849.Hotel-Information) > > [Citadines Connect Fifth Avenue New York](https://www.expedia.co.uk/New-York-Hotels-Citadines-Connect-Fifth-Avenue-New-York.h1348604.Hotel-Information) > > [45 Times Square Hotel](https://www.expedia.co.uk/New-York-Hotels-Room-Mate-Grace-Boutique-Hotel.h1155990.Hotel-Information) > > [The Ned NoMad](https://www.expedia.co.uk/New-York-Hotels-The-Ned-Nomad.h4758665.Hotel-Information) ---