Title: Franklin Guesthouse Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Franklin Guesthouse Hotel in Brooklyn with free local area shuttle and 24-hour health club ![Property entrance](https://images.trvl-media.com/lodging/14000000/13580000/13578500/13578491/406e3749.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Loft Suite | 1 bedroom, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/14000000/13580000/13578500/13578491/ea262d1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/14000000/13580000/13578500/13578491/006cec19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Loft Suite | 1 bedroom, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/14000000/13580000/13578500/13578491/e634027b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Deluxe | 1 bedroom, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/14000000/13580000/13578500/13578491/2f1512c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Franklin Guesthouse offers a retreat after city adventures. Relax in the sauna or steam room, enjoy drinks and dinner at MADRE restaurant, and appreciate free in-room WiFi. Guests consistently praise the attentive staff who enhance the stay experience. 9.2 Wonderful ## Popular amenities - - Gym - 24/7 front desk - Free WiFi - Housekeeping - Air conditioning £212 includes taxes & fees 24 Nov - 25 Nov ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=13578491&PinnedHotelID=13578491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=13578491&PinnedHotelID=13578491&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=13578491&PinnedHotelID=13578491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=13578491&PinnedHotelID=13578491&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13578491&PinnedHotelID=13578491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13578491&PinnedHotelID=13578491&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=13578491&PinnedHotelID=13578491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=13578491&PinnedHotelID=13578491&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Loft Suite with Patio (Lower Level) | 1 bedroom, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/14000000/13580000/13578500/13578491/2fb216fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Loft Suite with Patio (Lower Level) 8.6 Excellent 17 reviews ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge Dining table Balcony or patio Separate sitting area Separate dining area Air-conditioning Free cots/infant beds Dining table - 581 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Queen Sofa Bed ![Deluxe Loft Suite | 1 bedroom, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/14000000/13580000/13578500/13578491/9234a30a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Loft Suite 9.4 Exceptional 9 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge Dining table Flat-screen TV Separate sitting area Separate dining area Air-conditioning Free cots/infant beds Dining table Hypo-allergenic bedding available - 553 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Queen Sofa Bed ![Studio Deluxe | 1 bedroom, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/14000000/13580000/13578500/13578491/2f1512c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Deluxe 9.4 Exceptional 23 reviews ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge Flat-screen TV Hypo-allergenic bedding Separate bedroom Separate sitting area Air-conditioning Free cots/infant beds Hypo-allergenic bedding available Memory foam mattress Eco-friendly toiletries - 210 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1750000/1747300/1747244/8b8c21e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Staten Island Staten Island - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,087 reviews £121 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/New-York-Hotels-Hampton-Inn-Suites-Staten-Island.h1747244.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=290d2d84-105f-48a9-bbc8-532290bac143&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12540000/12534500/12534469/9f71cd51.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Bernic Hotel New York City, Tapestry Collection by Hilton Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews £163 includes taxes & fees 9 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Franklin-Guesthouse.h13578491.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Franklin-Guesthouse.h13578491.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.73304%2C-73.95812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uDXEt6Yds0V6j7fe35Kj3VGNwKk=) 214 Franklin Street, Brooklyn, NY, 11222 #### What's nearby - United Nations Headquarters - 5 min drive - 1.8 miles - Empire State Building - 9 min drive - 2.9 miles - Grand Central Terminal - 11 min drive - 2.9 miles - Rockefeller Center - 12 min drive - 3.3 miles - Times Square - 14 min drive - 3.3 miles #### Getting around - Long Island City Hunterspoint Avenue Station - 3 min drive - Greenpoint Av. Station - 8 min walk - LaGuardia Airport (LGA) - 26 min drive #### Restaurants - ‪Coffee Check - ‬2 min walk - ‪Rounders - ‬4 min walk - ‪Wenwen - ‬4 min walk - ‪Troost - ‬4 min walk - ‪Bar Americano - ‬2 min walk ## About this property ### Franklin Guesthouse Upscale hotel near Grand Central Terminal Laundry facilities, a 24-hour health club and a 24-hour business centre are just a few of the amenities provided at Franklin Guesthouse. For some rest and relaxation, visit the sauna or the steam room. The on-site American cuisine restaurant, MADRE, features happy hour and dinner. Free in-room WiFi and a bar are available to all guests. You'll also find perks such as: - A free local area shuttle, a front desk safe and a 24-hour front desk - A lift, multilingual staff and ATM/banking services - Coworking spaces, concierge services and a computer station - Guest reviews say great things about the helpful staff Room features All guest rooms at Franklin Guesthouse boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. More conveniences in all rooms include: - Changing tables and highchairs - LED light bulbs and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries and hairdryers - 43-inch flat-screen TVs with premium channels - Separate sitting areas, fridges and electric kettles ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/5000000/4960000/4956700/4956637/9b871115.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Box House Hotel Brooklyn - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,001 reviews £200 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4956637&PinnedHotelID=4956637&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/9000000/8420000/8416400/8416360/26680198.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Henry Norman Hotel Brooklyn - Free WiFi - Air conditioning - Gym - Breakfast available 9.4 Exceptional 1,036 reviews £169 includes taxes & fees 1 Dec - 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Free area shuttle ### Food and drink - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - MADRE ### Things to do - 24-hour health club - Sauna - Steam room ### Family friendly - Changing table - Free area shuttle - High chair - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 24-hour business centre - Computer station - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lift - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 3 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Double-glazed windows - Eco-friendly cleaning products used - Smoke-free property - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Hypo-allergenic bedding - Memory foam mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 43-inch flat-screen TV with premium cable channels - IPod dock ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Separate sitting area - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 23 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 35.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250.00 per stay - Resort fee: USD 34.42 per accommodation, per night The resort fee includes: - Fitness centre access - Housekeeping - In-room bottled water - In-room coffee - Laundry facilities We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 105 per vehicle - Rollaway bed fee: USD 35.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel 214 Brooklyn Franklin Guesthouse Hotel Brooklyn Franklin Guesthouse Hotel Franklin Guesthouse Brooklyn Franklin Guesthouse Franklin Guesthouse Aparthotel Brooklyn Franklin Guesthouse Aparthotel Franklin Guesthouse Hotel Franklin Guesthouse Brooklyn Franklin Guesthouse Hotel Brooklyn ## Frequently asked questions ### Is Franklin Guesthouse pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Franklin Guesthouse? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Franklin Guesthouse on 24 Nov 2025 start from £212.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/New-York-Hotels-Franklin-Guesthouse.h13578491.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Franklin Guesthouse? > This property doesn't offer parking. ### What time is check-in at Franklin Guesthouse? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Franklin Guesthouse? > Checkout is at 11 AM. ### Does Franklin Guesthouse provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 105 per vehicle applies. ### Where is Franklin Guesthouse located? > Situated in a shopping district, this hotel is within 3 miles (5 km) of Chrysler Building, Empire State Building and Grand Central Terminal. 5th Avenue and Bryant Park are also within 3 miles (5 km). Greenpoint Av. Station is 8 minutes by foot and Nassau Av. Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Franklin Guesthouse Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 387 8 - Good 102 6 - Okay 23 4 - Poor 8 2 - Terrible 19 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 8.6/10 Amenities ### 9.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Francoise 7 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would recommend anyone to stay there. The room are big, with a small kitchen, very confortable. The staff is very nice. Very easy to go to Manhattan by the ferry (2 blocks away). ##### Francoise Stayed 3 nights in Nov 2025 ### 8/10 Good #### Simon 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall this was a decent stay. The room was big and clean, and reasonable but not amazing value for money, although it's NYC. ##### Simon Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Paul 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this spot in Brooklyn and hope to return soon. The staff was so nice and the rooms are big and comfortable. Really nice touches every where you look and just very comfortable all around. Plus the location is great and safe. Hope to return soon, the place was perfect. thank you! ##### Paul Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Tiffanie 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This is the place to stay.... This hotel offers the largest rooms with a kitchen for the money in NYC. Get one of the suites with the patio. Go to Madre downstairs for an excellent brunch. Highly recommend the french toast. ##### Tiffanie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lauren 21 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved the wood floors and spacious layout. Nice quiet street and lots of restaurants. Will be back for a longer stay for sure ##### Lauren Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Bill 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location if you’re in Greenpoint… Staff friendly and very helpful. Rooms are clean and very large for NYC area…. Will certainly stay there again ##### Bill Stayed 1 night in Apr 2025 ### 8/10 Good #### Alexander 25 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, very clean and comfortable. Nice to have a kitchenette although could be a little better equipped. The bed was on the noisy side if you’re not just sleeping in it. Would recommend for a solo traveller, maybe check elsewhere if you’re looking for romance. ##### Alexander Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Joseph 4 Jun 2025 Liked: Amenities Great ##### Joseph Stayed 1 night in May 2025 ### 10/10 Excellent #### Michael 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great! ##### Michael Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Tiffanie 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely boutique hotel in Greenpoint. ... Lovely room in Greenpoint which is close to great restaurants and indy theater Film Noir Cinema. My room had a balcony and full kitchen which really elevated my AM pre check out. ##### Tiffanie Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Henrietta 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were super friendly and the size and space of the rooms was so much better value than many other hotels I've stayed at in the city. Some great local bars and food options available within walking distance too. ##### Henrietta Stayed 2 nights in Sep 2024 ### 8/10 Good #### Omari 6 Mar 2025 Liked: Amenities Great ##### Omari Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Matthew 19 Jun 2023 Liked: Property conditions & facilities A great place to stay for the value. - clean rooms - hospitable staff (all around) - great neighborhood - fantastic food/drink/store options in the neighborhood ##### Matthew Stayed 2 nights in Jun 2023 ### 4/10 Poor #### Angele 18 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities Ant issue in room. ##### Angele Stayed 2 nights in May 2025 ### 10/10 Excellent #### Justin 18 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Huge room Biggest rooms in nyc for the price. Love the location and staff. ##### Justin Stayed 1 night in Aug 2024 ### 8/10 Good #### Robin 9 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff! Nice updates. ##### Robin Stayed 3 nights in Sep 2024 ### 8/10 Good #### Verified traveller 15 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very comfortable accomodations. Down side, no breakfast or coffee available. The room had an efficiency kitchen, but who wants to cook when they are away. May be great if you have kids but you have to leave the property of essentials ##### Verified traveller Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Margaret 18 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities For my purposes, the location was key. My room was very clean and spacious. I wish there was bathroom counter space. The front desk staff were very nice and helpful. I feel the lobby could use a little renovation. ##### Margaret Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Theodora 22 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A slice of home in Greenpoint We stayed at FGH for a wedding -- though we were a bit nervous when we walked into a small lobby, when we got to our room, every penny was WELL worth it! It is like staying in your own apartment, it felt like home and we, frankly, didn't want to leave. ##### Theodora Stayed 1 night in Aug 2023 ### 8/10 Good #### Jerry 29 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had to move due to a leak in our ceiling Handled quickly by staff and moved to a similar room. It was closer to lobby so was a bit noisier. Room was nice ##### Jerry Stayed 7 nights in Nov 2023 ### 8/10 Good #### keith 19 Aug 2024 Liked: Cleanliness, property conditions & facilities Very nice large room. Very clean. Staff seemed new, inexperienced. Charged me a fee that I had already paid. Still waiting for the credit. Saturday night in the bar restaurant below, the music was loud thumpa thumpa until 11:30 at night. ##### keith Stayed 5 nights in Aug 2024 ### 8/10 Good #### Rebecca 7 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was very nice and the staff was nice. Only down side is that when I checked in I forgot my id and credit card with the front desk worker and she never informed me that my property was in her care until the next morning when a new staff took over and realized. She even saw when I stepped out that afternoon and never mentioned that she forgot to give me back my cards ##### Rebecca Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Ernesto 8 Oct 2022 Disliked: Cleanliness, amenities, property conditions & facilities I booked a de luxe suite for a very high price for the location. When I got there, although the room was nice, it was in the basement, closed windows below street level, smelly, very bad intermittent cellular and wifi connection! Terrible in every way and unacceptable. Misleading advert by Expedia and unacceptable offering by Franklin Guest House. ##### Ernesto Stayed 1 night in Oct 2022 ### 8/10 Good #### Dori 8 Dec 2023 Liked: Cleanliness, staff & service, amenities Fantastic location and the property is charming but in need of some repairs. Our room was spacious and nicely laid out with a little kitchenette and a balcony. Unfortunately, the doors going out to the balcony did not open. The lock seemed to be broken. We were also frustrated by the fact that it took fifteen minutes to get the hot water working. The bed did not seem like a queen, but it was comfortable enough. Other than these complaints, the property was adorable and spotlessly clean. But for such a high nightly rate, you want everything to be in working order. ##### Dori Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Verified traveller 22 Nov 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### Do not stay here, very noisy, lousy service. This was a terrible experience all the way around. I had called the hotel prior to booking to see which rooms had the soaker tubs, I was told that the suites had a 50/50 chance of getting a tub but one was not guaranteed. I messaged the hotel to explain what had been discussed with the receptionist and they read the messages but still never responded. However, when we checked it, we were informed that those rooms no not have the option of a soaker tub. Therefore, I would have booked the smaller room to get the soaker tub. The "separation" in the suite is not a full wall and does not provide separation from the other spaces. There was a kitchen and stairwell entrance that was right next to our door causing there to be an abundance of noise all throughout the stay. When we spoke to a manager at 7 pm that night, we were told that this would go on until midnight and they would send a bottle of champagne, as it was our anniversary, which did not happen. There was also cursing in the hallways and the maid service was loud when they were still cleaning the rooms at 3:30 pm. As guest, we signed a no noise policy, but they don't hold their employees to the same standard. I have tried to reach out the manager of the hotel a few times since our stay but nobody has contacted me to deal with the multiple issues of this stay. ##### Verified traveller Stayed 1 night in Nov 2022 ## Expedia's Latest Trends ### Hotels > [Hôtel Alexandra](https://www.expedia.co.uk/Lyon-Hotels-Hotel-Alexandra.h2925922.Hotel-Information) > > [Trianon Hotel](https://www.expedia.co.uk/Amsterdam-Hotels-Trianon-Hotel.h8760.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [Hotels in County Mayo](https://www.expedia.co.uk/Destinations-In-County-Mayo.d6046890.Hotel-Destinations) > > [Hotels with Early Check-in in England](https://www.expedia.co.uk/Destinations-In-England-Hotel-With-Early-Check-In.0-0-d11218-thotelwithearlycheckin.Hotel-Filter-Destinations) > > [Robinson College - Cambridge University - Campus Accommodation](https://www.expedia.co.uk/Cambridge-Hotels-Robinson-College-Cambridge-University.h14582331.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Paradiso Ibiza Art Hotel - Adults Only](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Paradiso-Ibiza-Art-Hotel-Adults-Only.h19292303.Hotel-Information) > > [Roma Resort Termini](https://www.expedia.co.uk/Rome-Hotels-Roma-Resort-Termini.h10500273.Hotel-Information) > > [Villas French Riviera](https://www.expedia.co.uk/French-Riviera-Villas.d6023326-aaVillas.Travel-Guide-Accommodation) > > [Highbridge Hotel](https://www.expedia.co.uk/New-York-Hotels-Highbridge-Hotel.h92420628.Hotel-Information) > > [Kilkenny Hibernian Hotel](https://www.expedia.co.uk/Kilkenny-Hotels-Kilkenny-Hibernian-Hotel.h15739686.Hotel-Information) > > [Hotel Marinela Sofia](https://www.expedia.co.uk/Sofia-Hotels-Hotel-Marinela-Sofia.h1146085.Hotel-Information) > > [Caravan Parks Isle of Sheppey](https://www.expedia.co.uk/Isle-Of-Sheppey-Caravan-Parks.d3000391341-aaCaravanParks.Travel-Guide-Accommodation) > > [Fortuna Boat Hotel Budapest](https://www.expedia.co.uk/Budapest-Hotels-Fortuna-Boat-Hotel-And-Restaurant.h794076.Hotel-Information) > > [Adriano Hotel Boutique Sevilla](https://www.expedia.co.uk/Seville-Hotels-Adriano-Hotel-Boutique-Sevilla.h2535233.Hotel-Information) > > [Iberostar Selection Andalucía Playa](https://www.expedia.co.uk/Chiclana-De-La-Frontera-Hotels-Iberostar-Selection-Andalucia-Playa.h1893828.Hotel-Information) > > [Hotels in San Francisco](https://www.expedia.co.uk/San-Francisco-Hotels.d178305.Travel-Guide-Hotels) > > [DoubleTree by Hilton Rochester](https://www.expedia.co.uk/Rochester-Hotels-DoubleTree-By-Hilton-Rochester.h18137.Hotel-Information) ### Flights > [Flights from Seeduwa - Katunayake (CMB) to Marmagao (GOI)](https://www.expedia.co.uk/lp/flights/cmb/goi/colombo-to-goa) > > [Flights from Crumlin (BFS) to Burgas (BOJ)](https://www.expedia.co.uk/lp/flights/bfs/boj/belfast-to-bourgas) > > [Flights from Dubai (DXB) to Marrakech (RAK)](https://www.expedia.co.uk/lp/flights/dxb/rak/dubai-to-marrakech) > > [Flights from Boston (BOS) to Buffalo (BUF)](https://www.expedia.co.uk/lp/flights/bos/buf/boston-to-buffalo) ### Cars > [Car hire in Bridlington](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Bridlington.d6048866.Car-Hire-Guide) ### Activities > [Things to do in Kittila](https://www.expedia.co.uk/Things-To-Do-In-Kittila.d6124769.Travel-Guide-Activities) ### Packages > [Appalachian Mountains Holidays](https://www.expedia.co.uk/Appalachian-Mountains.d3000655640.Holidays-City-Breaks) > > [London City Hall](https://www.expedia.co.uk/London-City-Hall-London-City-Centre.d6079025.Attraction) > > [Ortygia Holidays](https://www.expedia.co.uk/Ortygia.d6182482.Holidays-City-Breaks) ### Holiday Rentals > [Delft Holiday Rentals](https://www.expedia.co.uk/Delft-Holiday-Rentals.d5297.Travel-Guide-HolidayRentals)