Quest New Plymouth is in the heart of the CBD, offering a prime location. Guests enjoy a rooftop terrace, sauna, and gym. Free in-room WiFi keeps everyone connected, and practical dry cleaning and laundry services add convenience during stays.
Located by the ocean, Quest New Plymouth is in New Plymouth CBD neighbourhood and is connected to a shopping centre. Puke Ariki and TSB Showplace are cultural highlights, and some of the area's landmarks include Richmond Cottage and Wind Wand. New Plymouth Observatory and Brooklands Zoo are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our New Plymouth travel guide
Along with a fitness centre, this aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment features a kitchen with a microwave and a dishwasher, plus free WiFi and a Smart TV with satellite channels. Added amenities include first-run films, premium bedding and a coffee/tea maker.
Quest New Plymouth offers 40 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Smart televisions come with premium satellite channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with microwaves, kitchenware and utensils and dishwashers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Uncovered parking on site (NZD 20 per night; includes in/out privileges)
Limited on-site self parking
Family friendly
Babysitting (surcharge)
Cot: NZD 10 per stay
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Toaster
Dining
Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 25 for adults and NZD 25 for children
Bedrooms
Premium bedding
Rollaway/extra bed: NZD 45 per night
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
First-run films
Smart TV with premium satellite channels
Streaming services
Outdoor areas
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk chair
Laptop workspace
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
Lift
Low-height counter and sink
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
ATM
Concierge services
Daily housekeeping
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Safe at front desk
Tour and ticket assistance
Location highlights
Connected to a shopping centre
In a shopping district
In the city centre
Near the airport
Near the boardwalk/promenade
Near the ocean
Things to do
Bicycle parking
Gym
Bicycle rentals nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
40 units
At least 80% lighting from LEDs
Bicycle parking
Built in 2009
Comprehensive recycling policy
Connecting units available
Energy-saving switches in guestrooms
Soundproofing
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.
Cots (infant beds) are available for NZD 10.0 per stay
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of NZD 200 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 25 for children
Uncovered self-parking fee: NZD 20 per night (in/out privileges)
Crib (infant bed) fee: NZD 10.0 per stay
Rollaway bed fee: NZD 45.0 per night
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth
Frequently asked questions
Is Quest New Plymouth pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest New Plymouth?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Quest New Plymouth on 14 Mar 2026 start from £67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Quest New Plymouth?
Self-parking is available for NZD 20 per night.
What time is check-in at Quest New Plymouth?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Quest New Plymouth?
Checkout is at 10 AM.
Where is Quest New Plymouth located?
Located in New Plymouth CBD, this luxury aparthotel is steps away from Centre City Shopping Centre, Richmond Cottage and Wind Wand. Puke Ariki and Real Tart Gallery are also within 5 minutes.
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Reviews
Quest New Plymouth Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 376 out of 690 reviews
10 - Excellent
376
Rating 8 - Good. 247 out of 690 reviews
8 - Good
247
Rating 6 - Okay. 53 out of 690 reviews
6 - Okay
53
Rating 4 - Poor. 12 out of 690 reviews
4 - Poor
12
Rating 2 - Terrible. 2 out of 690 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Peter
19 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were welcoming and helpful. Room was clean, spacious and had everything we needed for our 3 night stay. Also very centrally situated. A great stay thank you.
Peter
Stayed 3 nights in Jan 2026
10/10 Excellent
David
29 Nov 2025
Liked: Cleanliness, amenities, communication
Great room, friendly staff.
David
Stayed 4 nights in Nov 2025
10/10 Excellent
Mike
8 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great all round property in the centre of town. Close to shopping, restaurants and the seaside. Would stay again.
Mike
Stayed 2 nights in Nov 2025
10/10 Excellent
David
3 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and staff really friendly
David
Stayed 3 nights in Oct 2025
10/10 Excellent
Gavin
30 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central location, plenty of local shopping and eateries within walking distance
Gavin
Stayed 1 night in Jul 2025
10/10 Excellent
David
11 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was fine, our quick stay that could have turned into a nightmare thanks to online booking site that didnt really match details correctly. ( not direct booking thru quest ) at reception Arthur checked availability and after a moment sorted a solution for us.. he was super helpful, informative with parking and bus for light festival bus etc.. was a massive relief after realizing our predicament.. Thank you Arthur, your professionalism sines
David
Stayed 1 night in Jan 2026
10/10 Excellent
Rosina
14 Oct 2025
Liked: Cleanliness, room comfort, communication
Very helpful friendly staff. Grwat loxation 2mins walk to the watrtfront and to great cafes. Right across thr road from a shopping centre with Farmers etc
Rosina
Stayed 3 nights in Sep 2025
10/10 Excellent
Verified traveller
23 Apr 2025
Liked: Cleanliness, room comfort, communication
Great family option in New Plymouth, huge adjoining rooms with kitchenette, laundry in room facilities and great location!
Verified traveller
Stayed 2 nights in Apr 2025
8/10 Good
Grant
22 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and wonderful facilities - a washer and dryer! Though the heat pump didn't really get too warm and the plumbing was a little noisy (:
Very lovely staff! I hope to visit again
Danielle
Stayed 2 nights in Jun 2025
10/10 Excellent
Abigail
17 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Thought this property was great. Great location, good sized and well equipped room. Staff were super helpful and friendly.
Abigail
Stayed 2 nights in Jan 2025
10/10 Excellent
Paul
13 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great value for money and the location was quite central.
Paul
Stayed 1 night in Nov 2023
10/10 Excellent
C
22 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Helpful friendly staff
C
Stayed 3 nights in Feb 2025
10/10 Excellent
Bill
29 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my first visit to this hotel. The reception was clean and compact which disguised the spaciousness of the corridors and rooms in the accommodation areas.
My room was large, nice kitchen, modern bathroom, plenty of room to spread out my luggage and working equipment. I did not use the entertainment system but it looked very modern. The room air con was great and the location in downtown was very handy for walking to the many restaurants and shops nearby.
Bill
Stayed 1 night in Jul 2025
8/10 Good
Vicki-Lee
3 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean, tidy and quiet. In the centre of the CBD, easy to access eateries. Staff very helpful - easy to check in and our
Vicki-Lee
Stayed 1 night in Jan 2025
10/10 Excellent
Chris
7 Mar 2025
Liked: Cleanliness, room comfort, communication
Well equipped apartment
Well equipped apartment with good range of facilities. Centrally located, walkable to shops and restaurants.
Chris
Stayed 1 night in Mar 2025
8/10 Good
Michael
12 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Clean and good sized rooms
Michael
Stayed 1 night in Nov 2024
8/10 Good
Peter
18 Mar 2024
Liked: Property conditions & facilities, communication
Roomy and good amenities
Peter
Stayed 3 nights in Mar 2024
10/10 Excellent
Nathalie
10 Feb 2025
Liked: Cleanliness, room comfort, communication
Wonderful
Wonderful modern hotel. Studios are big and well equip, personal is very nice. Clean and well situated. Don't hesitate.
Nathalie
Stayed 3 nights in Feb 2025
10/10 Excellent
Catherine
15 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to find. Central location. Quick communication.
Catherine
Stayed 3 nights in Jan 2025
10/10 Excellent
Dinesh
22 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy checkin and check out, property as described, clean and expected amenities available.
Dinesh
Stayed 1 night in Oct 2023
8/10 Good
Amanda
21 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room size was excellent, just not a fan of the zipped together beds. Great location.
Amanda
Stayed 1 night in Jun 2024
10/10 Excellent
Adrian
26 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location. Close to shops / eating places/ supermarkets. Friendly and welcoming/ helpful reception staff. Easy parking. Clean, modern environment and rooms. Highly recommended 😊👍
Adrian
Stayed 2 nights in Oct 2024
10/10 Excellent
Matt
3 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central and everything you need in the apartment