Title: InTown Suites Extended Stay New Orleans - Metairie Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # InTown Suites Extended Stay New Orleans - Metairie Business travelers stay connected with in-room WiFi in New Orleans' business district, while laundry facilities make extended stays hassle-free ## Photo gallery for InTown Suites Extended Stay New Orleans - Metairie ![Exterior detail - InTown Suites Extended Stay New Orleans - Metairie (Metairie)](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/a0f8728f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Room, 1 Queen Bed | Desk, free Internet, bed sheets - InTown Suites Extended Stay New Orleans - Metairie (Metairie)](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/d2479772.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 Queen Bed, Roll-in Shower | Private kitchen | Fridge, microwave, stovetop, freezer - InTown Suites Extended Stay New Orleans - Metairie (Metairie)](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/b6c0a540.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Room, 1 Queen Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, freezer - InTown Suites Extended Stay New Orleans - Metairie (Metairie)](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/8f450695.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, free Internet, bed sheets - InTown Suites Extended Stay New Orleans - Metairie (Metairie)](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/e6488b26.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies InTown Suites Extended Stay Metairie offers a practical base in New Orleans' business district. Travelers appreciate in-room WiFi for work and on-site laundry facilities to avoid packing extra clothes. Former guests consistently praise the comfortable accommodations. ## Reviews 5.0 ## Popular amenities - Parking included - Air-conditioning - Laundry room - Kitchen ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=892973&PinnedHotelID=892973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=892973&PinnedHotelID=892973&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=892973&PinnedHotelID=892973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=892973&PinnedHotelID=892973&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=892973&PinnedHotelID=892973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=892973&PinnedHotelID=892973&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=892973&PinnedHotelID=892973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=892973&PinnedHotelID=892973&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Traditional Room, 1 Queen Bed ![Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/18d744c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 Queen Bed ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 2 - 1 Queen Bed ### View all photos for Traditional Room, 2 Double Beds ![Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/299664c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 2 Double Beds ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 4 - 2 Double Beds ### View all photos for Traditional Room, 1 King Bed ![Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/ee9c60eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 King Bed ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 2 Double Beds, Roll-in Shower ![Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/299664c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Roll-in Shower ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 1 King Bed ![Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/13441982.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 Queen Bed ![Premium Room, 1 Queen Bed | Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/d2479772.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 2 Double Beds ![Premium Room, 2 Double Beds | Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/0cfb5e39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 1 Queen Bed, Roll-in Shower ![Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/13441982.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed, Roll-in Shower ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 2 - 1 Queen Bed ### View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub ![Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/18d744c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 Queen Bed, Accessible Bathtub ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Studio Suite, 1 King Bed ![Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/13441982.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio Suite, 1 King Bed ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 3 - 1 King Bed ### View all photos for Traditional Studio Suite, 1 King Bed ![Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/ee9c60eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Studio Suite, 1 King Bed ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 3 - 1 King Bed ### View all photos for Grand Room, 1 Queen Bed with Sofa bed ![Grand Room, 1 Queen Bed with Sofa bed | Desk, free Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892973/95e7088c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 Queen Bed with Sofa bed ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Hydromassage showerhead Rainfall showerhead - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/42300/42299/14bac6e7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Kenner - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-InTown-Suites-Extended-Stay-New-Orleans-Metairie.h892973.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-InTown-Suites-Extended-Stay-New-Orleans-Metairie.h892973.Hotel-Information) ## About the area Located in Metairie, InTown Suites Extended Stay New Orleans - Metairie is in the business district. Bourbon Street and Magazine Street are notable landmarks, and the area's natural beauty can be seen at Mississippi River and Jackson Square. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. [Visit our Metairie travel guide](https://www.expedia.co.uk/Metairie.dx8827) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.99702%2C-90.18030&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A5tnB8qGe2K824sWhf8uC8u33KY=) 4409 Hearst Street, Metairie, LA, 70001 ### What's nearby - ![A great view of the Causeway Bridge in New Orleans from the 27th Floor of Lakeway Tower 3. At 24 miles long, its the longest continuous bridge in the world. ](https://images.trvl-media.com/place/8827/87ec9fb1-695d-4bff-9f67-f76092ecbb07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Metairie Business District 19 min walk \- 1.0 mile - ![Economy Thrives](https://images.trvl-media.com/place/6173804/4be3ed39-4533-4216-a25d-f4e526470b4f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lakeside Shopping Center 2 min drive \- 2.3 miles - Tulane Lakeside Hospital for Women and Children 6 min walk \- 0.4 miles - Clearview Mall 13 min walk \- 0.7 miles - East Jefferson General Hospital 2 min drive \- 1.2 miles ### Getting around - Cemeteries Transit Terminal 8 min drive - New Orleans Union Passenger Terminal 11 min drive - New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 11 min drive ### Restaurants - AMC Macguffins 2 min drive - Dunkin' 3 min drive - Burger King 10 min walk - Izzo's Illegal Burrito 3 min drive - Danny & Clyde's 7 min walk ## About this property ### InTown Suites Extended Stay New Orleans - Metairie Hotel near Mississippi River InTown Suites Extended Stay New Orleans - Metairie provides laundry facilities and more. Additional perks include: - Free self-parking - A vending machine and smoke-free property Room features All 132 rooms include comforts such as air conditioning and separate sitting areas, as well as perks such as free Internet access. More amenities include: - Bathrooms with hydromassage showers and shower/bath combinations - 49-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, separate sitting areas and kitchens ## Similar properties ![Desk, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/893000/892974/286fb902.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InTown Suites Extended Stay Select New Orleans LA - Harvey Harvey - Parking included - Air-conditioning - Laundry room - Microwave 5.2 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=892974&PinnedHotelID=892974&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/610000/608000/607967/df28bcb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Select Suites New Orleans Airport Kenner - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 6.6 838 reviews £54 includes taxes & fees 21 Feb - 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Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 5.8 352 reviews £48 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=85118&PinnedHotelID=85118&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=892973&PinnedHotelID=892973&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=892973,892974,607967,119245,16576916) ## Property amenities ### Internet - Available in all rooms: Free internet ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Family friendly - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - Laundry facilities - Vending machine ### Guest services - Housekeeping (weekly) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Braille/raised signage - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch flat-screen TV with satellite channels ### Food and drink - Freezer - Hob - Kitchen - Microwave - Refrigerator ### More - Air conditioning - Desk - Free local calls - Free long-distance calls - Heating - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 11:00 AM; check-in end time: 7:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open Monday - Saturday (11:00 AM - 7:00 PM) Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Sun Suites InTown Suites Hotel Metairie Sun Suites Hotel Metairie Sun Suites Metairie Sun Hotel Metairie Sun Suites Metairie/New Orleans West Hotel Metairie Sun Suites Metairie Hotel InTown Suites Metairie Sun Suites Of Metairie InTown Suites Metairie Hotel InTown Suites InTown Suites Metairie InTown Suites Extended Stay New Orleans Metairie InTown Suites Extended Stay New Orleans - Metairie Hotel InTown Suites Extended Stay New Orleans - Metairie Metairie ## Frequently asked questions ### Is InTown Suites Extended Stay New Orleans - Metairie pet-friendly? ### How much is parking at InTown Suites Extended Stay New Orleans - Metairie? ### What time is check-in at InTown Suites Extended Stay New Orleans - Metairie? ### What time is check-out at InTown Suites Extended Stay New Orleans - Metairie? ### Where is InTown Suites Extended Stay New Orleans - Metairie located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## InTown Suites Extended Stay New Orleans - Metairie Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.2 Cleanliness ### 6.2 Location ### 5.6 Staff & service ### 4.8 Property conditions & facilities 10 - Excellent 92 8 - Good 161 6 - Okay 191 4 - Poor 177 2 - Terrible 382 ## Reviews ### 6/10 Okay #### David 11 Feb 2024 Disliked: Staff & service Bed and bathroom are very clean. Rooms are a bit beaten. Staff is very nice. Otherwise a comfortable stay. ##### David Stayed 14 nights in Jan 2024 ### 6/10 Okay #### Herbert 3 Dec 2025 Amenities, th ##### Herbert Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Jason 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food and fun nearby ##### Jason Stayed 14 nights in Aug 2025 ### 2/10 Terrible #### Megan 9 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Room had bugs and blood in it and they make you sign a no refund clause to check in ##### Megan Stayed 7 nights in Jul 2025 ### 2/10 Terrible #### Lawrence 25 Sept 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Get what you pay for Stunk. Carpet stained and stunk. Walls and doors were dirty with who knows what. I sprayed so much disinfectant and smell good sprays, didn’t help. Roaches all over. Couldn’t leave your food out 2-3 minutes. A/C barely works. Cleaning lady didn’t even clean, just replaced the trash bag. Blankets and pillow cases were stinky and pillows was old and yellowish. Outside smells like urine. Trashy place. Junky’s walking around. If you need something cheap until that first check hits, this is the place. Just don’t stay longer than what you need to. ##### Lawrence Stayed 7 nights in Sep 2025 ### 6/10 Okay #### Miguel 2 Nov 2023 Disliked: Cleanliness Good hotel. Huge fridge. But Stayed 15 days and on average we killed 8 roaches a day. ##### Miguel Stayed 16 nights in Oct 2023 ### 6/10 Okay #### Renee 13 Feb 2025 Disliked: Cleanliness, property conditions & facilities #### Last resort hotel Ok for not having any where else to stay while i worked SBLIX. Room was not clean, pillow smelled used,smelled old when ac came on. This hotel was more set up for apartment living not short time stays. They gave you 1 set of towles and toilet paper after that you have provide it. ##### Renee Stayed 9 nights in Feb 2025 ### 2/10 Terrible #### Letiscia 4 May 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The best part was the staff. Very friendly, professional and inviting. However there was insect/bug issues which I ABSOLUTELY CANNOT do! ##### Letiscia Stayed 7 nights in Apr 2023 ### 10/10 Excellent #### Jessica 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything ##### Jessica Stayed 7 nights in Apr 2024 ### 2/10 Terrible #### Jeff 10 Feb 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities All of the above ##### Jeff Stayed 7 nights in Feb 2024 ### 2/10 Terrible #### Oleg 18 Nov 2023 Disliked: Cleanliness, property conditions & facilities Filthy. Dirty. Unsanitary. ##### Oleg Stayed 10 nights in Nov 2023 ### 2/10 Terrible #### Joseph 26 Feb 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property was advertised as extended stay, but there was NO utensil pots or pans no silverware or glasses plus ROACHES ##### Joseph Stayed 11 nights in Feb 2023 ### 2/10 Terrible #### Micheal 10 May 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Waisted my time ##### Micheal Stayed 7 nights in May 2023 ### 2/10 Terrible #### Roland 25 Feb 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They canceled my reservation the day i was ariving and then they charged me for a day when they told me they was not going to ##### Roland Stayed 7 nights in Feb 2023 ### 2/10 Terrible #### Deana 6 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I reserved this room a few days prior. Arrived at location and was told they had no reservation for me and even if they did they couldn’t give it to us because the room had no power. No communication whatsoever. ##### Deana Stayed 22 nights in Jun 2022 ### 2/10 Terrible #### Hailey 12 Mar 2023 Disliked: Cleanliness, staff & service, property conditions & facilities called 2 hours before our reservation to tell us it was cancelled due to over booking. was suppose to find us a replacement but was never called back. terrible staff and terrible experience ##### Hailey Stayed 7 nights in Mar 2023 ### 2/10 Terrible #### Gracie 15 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk lady was very nice. Other than that, floor was dirty, I had to use my own fumigations. I killed over 25 roaches in my room. Some roaches fell from the ceiling. Had to always check my surroundings when entering the room. Slept with the lights on. Made sure all items stayed in luggage or in bags. Never again. Believe me when I say there are roaches. I took. the other comments for granted. I figured how bad could it be. Trust me it’s bad. Expedia, you need to take them off your list. Makes you look bad Photos are not what they really seem to be, all fake ##### Gracie Stayed 8 nights in Feb 2025 ### 2/10 Terrible #### Gary 31 Aug 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities THE WORST PLACE I HAVE EVER LODGED DEAD ANIMALS IN ROOM ALONG WITH POUND OF SOOT ON FLOOR UNDER MATTED RUG ROOM KEY EXPIRES LEAVE YOU LOCKED OUT ROOM W/ NO STAFF ATTENDANT ON SITE OFFICE CLOSES 7PM. NEVER HEARD OF FROM BUSINESS SUPPOSED TO OPERATE 24/7 HAD TO GO & GET A ROOM FROM DIFFERENT HOTEL OVERNIGHT BECAUSE NO ONE ANSWERS EMERGENCY # GIVEN BY HOTEL & REFUSE TO REIMBURSE AFTER INCONVENIENT FACILITY BREAKDOWN & MANY MORE UNACCEPTABLE DISHEVELED AREAS OF THE PROPERTY WORST PLACE I HAVE EVER LODGED AND AM NEVER GOING BACK ##### Gary Stayed 26 nights in Jun 2024 ### 2/10 Terrible #### Ana 30 Sept 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT stay at this property location. I’m originally from Fresno, Ca. I never thought there would be anywhere else worse than some of the conditions I’ve experienced Westside Fresno. I am not one to complain, I hated every day I was booked. Dealt with my decision & that I paid for everything already at a cheap rate. I got what I paid for!!! So, I am going to put this out to save anyone else from making the same mistake! ##### Ana Stayed 10 nights in Sep 2023 ### 2/10 Terrible #### terry 31 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I booked 2 rooms at this location for 2 weeks, I received a call from the hotel about an hour before check in for them to tell me the rooms were no longer availible. I booked the rooms a week in advance but still had to find a new hotel. I was also charged a night a piece for each room even though I was told I wouldnt be charged at all. I have reached ou to the hotel multiple times to get everything straight but the employees put me on hold and never pick the phone back up. I will be reporting this to the BBB. ##### terry Stayed 12 nights in Jul 2023 ### 6/10 Okay #### Jorge 15 Oct 2023 Disliked: Cleanliness, property conditions & facilities When I first got there the room I had reserved was unavailable so of course the only rooms were the more expensive "premium" rooms. The room had red splatter on the wall looked like some type of juice or Kool aid and a gash in the drywall and door handle for the bathroom was falling off. They had maintenance come tighten the handle and smear plaster on the wall. By the first night the big problem became apparent since every time the light was turned on you could see the roaches scatter. We were told housekeeping would be by on Thursday and the 7 days we were there they never showed up. ##### Jorge Stayed 7 nights in Oct 2023 ### 2/10 Terrible #### Lior 12 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities STAY AWAY STAY AWAY STAY AWAY! They rip off. I booked 7 nights with them they took my money and canceled the entire reservation. They are going to be sued!!!! On the check in day the property called at 6:15 PM to see if I'm still coming. I replied yes and informed the lady over the phone that I'm 2 hrs away and should be there around 9:00 pm. The girl and the manager told me that check in is until 7:00 pm. Since their check in hours are not standard I would exoect them and expedia to make a note that check in hours are limited and not like other properties. I asked them to wait for me or help me to check in over the phone but they refused and hang up on me. They didn't make any considerations to wait for me or check me in over the phone. If they have certain hours that they check in and don't have late or over the phone check in that is a rip off and misleading. They left me without a room to stay so I had to book a room in Baton Rouge LA that messed up my work schedules on the next day. On the next day I showed up at the property to check in for the rest of the reservation (remember ? I booked 7 nights) and the girl over the counter told me for the first time that they cancelled the entire reservation. They didn't tell me that on the previous night when they called me. This is bad customer service, rip off and misleading the customer. STAY AWAY STAY AWAY STAY AWAY! ##### Lior Stayed 7 nights in Feb 2025 ### 4/10 Poor #### Anbalagan 16 Jun 2024 Disliked: Amenities, property conditions & facilities The staff stated that they would only give one set of towels for the entire duration of the stay. I stayed for seven days. Hence, I had to wash the towels by myself, and what made it worse was that the washing machine was broken. I had to find a laundromat that was close to me to wash the towel's towel. If the toilet paper ran out, I had to buy it myself. The management office is open from 11 a.m. to 5 p.m. only. Even if you call the number, no one picks it up. When I went to the office during their office hours, the staff member behind the counter saw me coming, and she continued her conversation on her personal phone without acknowledging me. She went into another room and continued the conversation with whomever she was having the conversation with. I waited more than 5 minutes to get her attention to my request. They should be trained there and have a sense of good customer service. Overall, I was not satisfied with their service. However, one staff member who was courteous was the person who worked on Friday, 6/7/2024\. She was respectful and went out of her way to even get me an iron box. I wish I knew her name. ##### Anbalagan Stayed 7 nights in Jun 2024 ### 2/10 Terrible #### Lynessa 24 Apr 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They cancelled my reservation with no notice when i was on my way to check in . Whats the point of making a reservation at that point ##### Lynessa Stayed 7 nights in Apr 2022 ### 6/10 Okay #### Larry 13 Apr 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities Nothing ##### Larry Stayed 7 nights in Mar 2022 ## Expedia's Latest Trends ### Hotels > [Beach Resorts & Hotels in March](https://www.expedia.co.uk/March-Hotels-Beach-Hotels.0-0-d6142985-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Carlton Tower Hotel](https://www.expedia.co.uk/Dubai-Hotels-Carlton-Tower-Hotel.h1063960.Hotel-Information) > > [4 Star Hotels in Newton Ferrers](https://www.expedia.co.uk/4Star-Newton-Ferrers-Hotels.s40-0-d3000010378.Travel-Guide-Filter-Hotels) > > [Apartments Witham](https://www.expedia.co.uk/Witham-Apartments.d5481-aaApartments.Travel-Guide-Accommodation) > > [Hotels with Connecting Rooms in Chelsea](https://www.expedia.co.uk/Chelsea-London-Hotels-Hotel-With-Connecting-Rooms.0-n6054502-0-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [Hotels in New Addington](https://www.expedia.co.uk/New-Addington-London-Hotels.0-n553248635976381801-0.Travel-Guide-Filter-Hotels) > > [BPO/Business Travellers/ Large Group Accommodation ](https://www.expedia.co.uk/Spanish-Town-Hotels-Bpobusiness-Travellers-Large-Group-Accommodation.h25190070.Hotel-Information) > > [Hotels near Narendra Modi Stadium](https://www.expedia.co.uk/Narendra-Modi-Stadium-Hotels.0-l674575116751900672-0.Travel-Guide-Filter-Hotels) > > [Hotels near Burano](https://www.expedia.co.uk/Burano-Hotels.d55020.Travel-Guide-Hotels) > > [Splash Pool Bar](https://www.expedia.co.uk/Zakynthos-Hotels-Splash-Pool-Bar.h37154246.Hotel-Information) > > [Pet-Friendly Hotels in Dunoon](https://www.expedia.co.uk/Dunoon-Hotels-Pet-Friendly-Hotel.0-0-d5587-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [B&B Briton Ferry](https://www.expedia.co.uk/Briton-Ferry-Bed-And-Breakfasts.d6356741-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Mill Falls Resort Collection at the Lake](https://www.expedia.co.uk/Plymouth-Hotels-Mill-Falls-At-The-Lake.h36897575.Hotel-Information) > > [Beach Resorts & Hotels in Magaluf](https://www.expedia.co.uk/Magaluf-Calvia-Hotels-Beach-Hotels.0-n182343-0-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Dream Lodge Siwa](https://www.expedia.co.uk/Siwa-Hotels-Dream-Lodge-Hotel-Siwa.h36048899.Hotel-Information) ### Flights > [Flights from Rajshahi (RJH-Shah Makhdum) to Cox's Bazar (CXB)](https://www.expedia.co.uk/lp/flights/rjh/cxb/rajshahi-to-coxs-bazar) > > [Flights from Hondarribia (EAS) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/eas/edi/san-sebastian-to-edinburgh) > > [Flights from Bristol (BRS) to Colombier-Saugnieu (LYS)](https://www.expedia.co.uk/lp/flights/brs/lys/bristol-to-lyon) ### Packages > [Portscatho Beach](https://www.expedia.co.uk/Portscatho-Beach-Truro.d553248635977993877.Attraction) > > [Albania Holidays](https://www.expedia.co.uk/Albania.d2.Holidays-City-Breaks) ### General > [Visit Mount Vernon](https://www.expedia.co.uk/Mount-Vernon.dx6051667) > > [Visit Aimargues](https://www.expedia.co.uk/Aimargues.dx6048380) > > [Visit Turre](https://www.expedia.co.uk/Turre.dx6355131) > > [Visit Hovedstaden](https://www.expedia.co.uk/Hovedstaden.dx6232367) ---