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Overview of Hilton New Orleans/St. Charles Avenue

Photo gallery

Guest reviews

4.1 / 5Very Good
1,879 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCanal Street3 min walk
Popular LocationHarrah's New Orleans Casino7 min walk
RestaurantLuke1 min walk
RestaurantPJ's Coffee2 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Choose dates to view prices

  • Room, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    Show details
  • Room, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    Show details
  • Executive Room, Non Smoking, Business Lounge Access

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
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  • Room, Accessible, Bathtub

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    Show details
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed
    Show details
  • Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    Show details
  • Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    Show details
  • Suite, 1 Bedroom, Accessible, Bathtub

    Room amenities

    • Sleeps 4
    • 1 King Bed
    Show details
  • Executive Room, 2 Double Beds, Accessible (Hearing)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    Show details
  • Room, 1 King Bed, Accessible, Bathtub

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    Show details
  • Room, 2 Double Beds, Accessible (Hearing)

    3.9/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    Show details
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    Show details
  • Room, 1 King Bed, Accessible (Hearing)

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    Show details
  • Room, 2 Double Beds, Corner

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    Show details
  • Executive Room, 2 Double Beds, Accessible, Jetted Tub

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    Show details

About this area

New Orleans

Located in New Orleans's Central Business District neighbourhood, Hilton New Orleans/St. Charles Avenue is in the city centre and near a train station. Bourbon Street and Jackson Square are notable landmarks, and the area's natural beauty can be seen at Audubon Park and City Park. Looking to enjoy an event or a match while in town? See what's going on at Mercedes-Benz Superdome. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's location for the sightseeing.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 7 min walk
  • Saenger Theatre - 11 min walk
  • French Quarter Visitor Center - 11 min walk
  • Audubon Aquarium of the Americas - 11 min walk

Getting around

  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive

Restaurants

  • Luke - 1 min walk
  • PJ's Coffee - 2 min walk
  • Mike Serio's Po-Boys - 3 min walk
  • Commerce - 3 min walk
  • Starbucks - 4 min walk

About this property

Hilton New Orleans/St. Charles Avenue

4-star New Orleans hotel in Central Business District, walk to Bourbon Street
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Other amenities include a coffee shop/café, a 24-hour business centre and WiFi in public areas. All 252 rooms offer WiFi, room service (during limited hours) and Smart TVs with satellite channels. For a bit of entertainment, flat-screen TVs come with first-run films, and guests will also find wired Internet (surcharge) and hairdryers.
Hilton New Orleans/St. Charles Avenue offers 252 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.
This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 for 24 hours), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 12.95 per day), Wired Internet (surcharge)

Parking and public transport

Valet parking: USD 45 per night
Limo/town car service

Food and drink

Full breakfast available for a fee daily 7 AM–10 AM: USD 20-30 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service
Corner/local shop
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Meeting rooms
Conference space (10000 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Hypo-allergenic bedding
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer
Shower/bathtub combination

Entertainment

47-inch smart TV
First-run films
Films for purchase
Premium channels
Satellite channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between 3 PM and 5 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100.00 per stay
Dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.00 per night.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 (for 24 hours, rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Hilton New Orleans/St. Charles Avenue and receive a full refund?
Yes, Hilton New Orleans/St. Charles Avenue offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton New Orleans/St. Charles Avenue cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?
As of 31 May 2020, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on 1 Jul 2020 start from £122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton New Orleans/St. Charles Avenue pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of USD 100.00 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.
How much is parking at Hilton New Orleans/St. Charles Avenue?
Valet parking is available for USD 45 per night.
What time is check-in at Hilton New Orleans/St. Charles Avenue?
Check-in is from 3 PM to 5 AM.
What time is check-out at Hilton New Orleans/St. Charles Avenue?
Checkout is at 11 AM. Late checkout is available for USD 100 (subject to availability).
Where is this property located?
Located in Central Business District, this hotel is within a 15-minute walk of Bourbon Street, National World War II Museum and Jackson Square. Mercedes-Benz Superdome and Ernest N. Morial Convention Center are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 16 minutes by foot.

Guest reviews

4.1
Very Good
5 - Excellent
887
4 - Good
604
3 - Okay
222
2 - Mediocre
102
1 - Poor
64
4.4
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.2
Property condition

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

We were the only ones in this hotel of 265 rooms because New Orleans was basically shut down due to the virus. We had no choice but to pass through on our way back home. The first room they gave us was a handicapped room. I don't know why. I went to take a shower before bed and no hot water. So....we had to pack up and they gave us a suite for our inconvenience. I went to make coffee in the morning and went to add some cream from those little individual creamers and they were all coagulated. The bed was comfy tho! The grates for vents in the ceiling are in dire need of paint. The front desk clerks were very nice.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was just wonderful, so helpful and thoughtful during a stressful travel time. An additional magnify mirror on arm in bathroom would be a nice addition. Staying at a Hilton property is always our first choice!

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel. Very nice staff. We really enjoyed our stay!

Stayed 2 nights in Feb 2020

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 5 nights in Feb 2020