New London County Holidays

The balcony view was good...the breeze and the flying seagulls were a great way to start my morning. Breakfast was available for purchase, but I did not buy anything.

Upon afternoon arrival, was greeted by sweet young girl (short dark hair) who was extremely friendly & accommodating. Definitely an asset to the resort as were several other service staff members I encountered for assistance. Unfortunately, the same could not be said for the mgr (older woman), who worked morning shift. She lacked professionlism in customer service & came across as being inconvenienced when I asked for assistance regarding rm accommodations. Pitfalls: Not handicap accessible, no elevator, valet or baggage service. Rms clean but VERY small (2 full beds in 1st rm & 2nd rm 1 queen) (rms to avoid #112-116 due to heavy foot traffic noise & running to/from lobby & pool access) No phone or #'s to call front desk, only 1 phone outlet near bed for personal use, suggest bringing extension cord including cord w/ extra USB ports, free coffee only available in lobby, no outdoor shower to rinse sand off only garden hose to use in front of outdoor dinner guests. Perks: Ocean, heated swimming pool, towels, fridge, night entertainment was good Wed & Thu, hotel restaurant was reasonably priced & food was delicious!

Honesty, wasn’t my favorite place. Nothing was bad but nothing was great.

The parking situation is very unclear. There is a small sign far from the lot that warns of towing but nothing in the area where you park. No significant warnings in communications with host.

I had an amazing stay at the Hyatus. The property was exceptionally clean and well maintained, which made me feel comfortable from the moment I arrived. The location was perfect—convenient to everything I needed while still being quiet and peaceful, making it easy to relax after a busy week. Overall, it was a wonderful experience, and I would absolutely stay here again. Highly recommend!