New Haven Holidays from £1,374

Purchased breakfast as an add-on to our 4-day hotel stay: * The first morning service and food were great. * The second day, there was one individual waiting tables for the whole dining room. The server refused to ask the chef if they would accommodate a special request. I ordered, but never received my drink and condiments for breakfast. * Third and fourth day, breakfast was mediocre. Conversely, I can't say enough about the woman working at the hotel check-in desk. She was extremely helpful and pleasant.

It is nice to stay at a non-chain property. The decor is really charming, the staff is excellent. The breakfast is very good for a freebie - especially the fruit. We enjoyed dinner at Basso one night. Bed is very comfortable and the shower was so excellent - I wish my shower at home was like it. Two things I would suggest - replace or cover the glass pane on the bathroom door so the light is not intrusive if someone uses it at night. Add a charging outlet to both sides of the bed (We only saw it on one side - maybe we missed it). Our stay was excellent - the staff was friendly, helpful, and professional.

The breakfast was very reasonably priced and offered vegetarian/vegan options.