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Reviews of Port Stephens Motel

3 out of 5
Port Stephens Motel
44 Magnus Street, Nelson Bay, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 396 reviews" "
Rating 8 - Good. 165 out of 396 reviews" "
Rating 6 - Okay. 52 out of 396 reviews" "
Rating 4 - Poor. 28 out of 396 reviews" "
Rating 2 - Terrible. 9 out of 396 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet area, nice room
Stayed 1 night in Mar 2024

8/10 Good

Raelene

Travelled with partner
Liked: Cleanliness
Value for money I guess but very dated. Bed was uncomfortable and shower below average, shower head held together with duck tape. Missing handles on drawers. Wouldn’t stay there again.
Stayed 1 night in Mar 2024

8/10 Good

Ximena

Stayed 1 night in Feb 2024

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in walking distance and staff were helpful. The room was a bit outdated but A/C and everything in the room worked.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andjelko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Nelson Bay. Enjoyed the pool. Air con has been improved since last visit and was great to come home to cool room !!
Stayed 2 nights in Jan 2024

8/10 Good

Terri

Travelled with family and small children
This property could benefit from some renovations. Our fridge was very old and broken, and the bathroom was old and the out of stock of conditioner and moisturiser. The wifi also had a weak signal a lot of the time.
Stayed 2 nights in Jan 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities
The room was well set up: fridge, microwave, toaster, balcony with table and chairs. Beautiful tropic garden. Close to beach.
Stayed 3 nights in Dec 2023

6/10 Okay

Wen

Travelled with partner
Liked: Staff & service
Quiet and convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Saravanan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Motel is old but maintenance is up to date. Clean rooms at an affordable price. Like the use of a door keypad.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet rooms, excellent location to Main Street area and great value.
Stayed 1 night in Dec 2023

4/10 Poor

Leon

Disliked: Cleanliness
Stunk of cigarette smoke Full of mosquitos
Stayed 1 night in Dec 2023

6/10 Okay

Ross

Stayed 1 night in Dec 2023

8/10 Good

David

Disliked: Property conditions & facilities
the young chinese man was very helpful to me
Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room well positioned in the Bay and good value for the area
Stayed 1 night in Dec 2023

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with everything that was needed was available. Comfortable bed, availability of a microwave to prepare a meal as required. Would stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The fact they were very accommodating and the room was very clean. The proximity to the water
Stayed 1 night in Nov 2023

10/10 Excellent

lenice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central to everything
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Madeleine

Travelled with partner
Easy walk to the beach. Motel is basic but clean and well priced.
Stayed 1 night in Oct 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room.
Stayed 1 night in Oct 2023

8/10 Good

ALEKSANDAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for short stays!
Stayed 3 nights in Sep 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is value for money. It needs a bit of cosmetic work but otherwise is a comfortable clean safe place to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It was great stayed here last year too will definitely stay again.
Stayed 2 nights in Sep 2023

2/10 Terrible

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bed was horrible. You could feel every spring digging into your back. A 20 yr old mattress on timber slats. We pre-paid but they demanded a $100 deposit on arrival for potential damages which would be refunded in 5 business days if they approve of the way the room was left. I was amazed. I travel for work and have never experienced this before. Sometimes $1. Rude staff and prehistoric amenities. Don't do it... spend the extra $20 per night to go somewhere much nicer

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not up to scratch
I hate to be critical of a small business but Room 1 was pretty bad as far as motel accommodation goes. An indication is how do you turn on the light switch - you slip your hand between the built in cupboard and the wall to locate the switch. The smell was quite strong - maybe there were smokers previously, but it was pungent all night. The room is in need of an upgrade.
Stayed 1 night in Sep 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Very basic room for the price but comfortable bed. Convenient keypad access. Easy walk to the bay and cafes. Easy walk to the bus stop so we didn't have to drive to the function we were attending.
Stayed 1 night in Jun 2023

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Cecilia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't have a car on this trip so it was good to stay somewhere that was walking distance to the water front and cafes
Stayed 1 night in Jun 2023

6/10 Okay

Barry

Stayed 2 nights in May 2023

4/10 Poor

Brian

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Teri

Stayed 1 night in Apr 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Room has everything you need for a short stay. Great communication with check in process.
Stayed 1 night in Apr 2023

8/10 Good

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the edges of the town centre - quiet and well located near the bay.
Stayed 2 nights in Apr 2023

8/10 Good

Gypsy Willow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
i think it was great value for money. our room had a lovely view and it was very clean. the single bed was a bit hard though. i’d stay again for sure.
Stayed 2 nights in Mar 2023

6/10 Okay

Gary

Stayed 1 night in Mar 2023

8/10 Good

CHRISTOPHER

Stayed 1 night in Mar 2023

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very clean and comfortable but a little dated
Stayed 1 night in Feb 2023

4/10 Poor

Colin

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Feb 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place for overnight stay
Stayed 1 night in Feb 2023

10/10 Excellent

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out were very easy and the staff were friendly. Daily the towels were changed and the room was serviced.
Stayed 3 nights in Jan 2023

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean, quiet and comfortable motel at a reasonable price in peak holiday season. I would go back.
Stayed 3 nights in Jan 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice enough. Clean and functional. Room was slightly small but it didn’t really matter as we were out and about every day. Only problem was the very loud guests that, due to there not being a meeting type space for groups onsite, used the corridor front of their rooms and allowed their children to run, screaming, from room to room. Also, did not see the property owner / manager once in our three night stay. If there was something amiss, you had to call a mobile number.

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Expected the motel to be old given the photos and price per night for the time of year. We did not expect the carpet to be stained and dirty looking nor the general condition to be so shabby. There was no attempt to cover evidence of damage, bathroom hooks fallen off and stains on the bathroom floor. Took a while to find the light switch as a cupboard had been placed in front of it and there was only a faded mark with arrow to indicate placement. It was all very shabby. Bed linen and towels very clean as supplied by a laundry.
Stayed 1 night in Jan 2023

4/10 Poor

Aine

Travelled with family
Disliked: Property conditions & facilities
was very basic, but overpriced (ass with everything in Nelson Bay) Room could do with some colour, was very dark and depressing, I had no inclination to go back to the room at any time. - and I'm usually not fussy.
Stayed 2 nights in Jan 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great good keyless entry quite location
Stayed 2 nights in Jan 2023

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, small but functional rooms.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, perfect if looking for bed and shower

4/10 Poor

Kimberley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not really sure how other reviewers could rate rhis property so high. The reception is non existent - a phone number is provided to call to gain access to the rooms. We did not have a phone plan and had to rely on another guest. This guest was provided with the combination to our room; not very safe. Our room was ground floor, made of brick, and was musty, moldy and the carpet filthy. The internet was very poor quality and unreliable. This may be a result of the brick walls. Overall, very unsatisfied.