Title: High Life Resort and Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=95849198&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # High Life Resort and Spa Bed & breakfast with 2 restaurants, near Seven Mile Beach ## Photo gallery for High Life Resort and Spa ![Outdoor pool, open 9:00 AM to 5:00 PM, free pool cabanas, pool umbrellas - High Life Resort and Spa (Negril)](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/afdfb575.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - High Life Resort and Spa (Negril)](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/876f13df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite, 1 King Bed, Non Smoking | Down duvets, pillow-top beds, in-room safe, individually decorated - High Life Resort and Spa (Negril)](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/97540f08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - High Life Resort and Spa (Negril)](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/01415f3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - High Life Resort and Spa (Negril)](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/58c47527.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A free daily manager's reception, a garden and laundry facilities are just a few of the amenities provided at High Life Resort and Spa. For some rest and relaxation, visit the 2 hot tubs. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with an outdoor entertainment area and a bar. ## Reviews 6.4 ## Popular amenities - Bar - Hot tub - Pool - Breakfast available - 24/7 front desk - Laundry £93 includes taxes & fees 23 Dec - 24 Dec ## Room options ### Check availability for these dates Tonight [Dec 10 - Dec 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=95849198&PinnedHotelID=95849198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=95849198&PinnedHotelID=95849198&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 11 - Dec 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=95849198&PinnedHotelID=95849198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=95849198&PinnedHotelID=95849198&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=95849198&PinnedHotelID=95849198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=95849198&PinnedHotelID=95849198&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=95849198&PinnedHotelID=95849198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=95849198&PinnedHotelID=95849198&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Deluxe Quadruple Room, 1 Bedroom, Non Smoking, Ocean View ![Deluxe Quadruple Room, 1 Bedroom, Non Smoking, Ocean View | Down duvets, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/8c744c4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room, 1 Bedroom, Non Smoking, Ocean View ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Ceiling fan Down duvet Pillow-top bed Hairdryer - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Luxury Suite, 1 King Bed, Non Smoking ![Luxury Suite, 1 King Bed, Non Smoking | Down duvets, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/97540f08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 King Bed, Non Smoking ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Smart TV Separate bedroom Pillow-top bed Ceiling fan - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Down duvets, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/8cc8c6a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Smart TV Day bed Pillow-top bed Ceiling fan - Sleeps 4 - 1 King Bed and 1 Single Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Down duvets, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/fbb41699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Ceiling fan Down duvet Pillow-top bed Hairdryer - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Down duvets, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/200aec95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Ceiling fan Down duvet Pillow-top bed Hairdryer - Partial ocean view - Sleeps 2 - 2 Single Beds ### Comfort Double Room ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Ceiling fan Down duvet Pillow-top bed Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Royal Cottage ![Royal Cottage | Living area | Smart TV, Netflix, streaming services](https://images.trvl-media.com/lodging/96000000/95850000/95849200/95849198/190b4af0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Cottage ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Smart TV 2 bedrooms Pillow-top bed Ceiling fan - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNegril-Hotels-High-Life-Resort-And-Spa.h95849198.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNegril-Hotels-High-Life-Resort-And-Spa.h95849198.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.27209%2C-78.34812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zxm-c4ir84r9VJO_BCCxbNVKLO8=) 1 Drummond Road, Orange Hill, Negril, Westmoreland Parish, 876 #### What's nearby - Throne Room \- 19 min walk \- 1.0 mile - Seven Mile Beach \- 19 min walk \- 1.0 mile - Negril Watershed Environmental Protection Area \- 19 min walk \- 1.0 mile - Negril Cliffs \- 5 min drive \- 2.2 miles - Bloody Bay Beach \- 14 min drive \- 6.2 miles #### Getting around - Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive #### Restaurants - ‪MyBeach jamaica - ‬13 min walk - ‪Sweet Spice Restaurant - ‬3 min drive - ‪Juici Patties - ‬14 min walk - ‪Push Cart - ‬5 min drive - ‪Fries Unlimited - ‬14 min walk ## About this property ### High Life Resort and Spa Bed & breakfast near Seven Mile Beach You can look forward to a free daily manager's reception, a garden and laundry facilities at High Life Resort and Spa. For some rest and relaxation, visit the 2 hot tubs. Enjoy a meal at the two on-site restaurants. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). You'll also enjoy the following perks during your stay: - A seasonal outdoor pool along with free cabanas, sunloungers and pool umbrellas - Free self-parking - Full breakfast (surcharge), charcoal grills and a 24-hour front desk - Concierge services and outdoor furniture Room features All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Other amenities include: - Pillowtop mattresses and down duvets - Bathrooms with rainfall showers and hairdryers - Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, a personal chef and coffee/tea makers ## Similar properties ![Beach nearby, beach towels](https://images.trvl-media.com/lodging/69000000/68440000/68436000/68435909/69d2fdce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gorgeous Seaview Loft West End - Pool - Kitchen - Washer - Dryer 8.8 Excellent 10 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=68435909&PinnedHotelID=68435909&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Single Room, Sea View | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/114000000/113760000/113751000/113750969/62bd9cdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradise On The Rocks Hotel West End - Pool - Parking included - Free WiFi - Air conditioning 10 Exceptional 1 review £100 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=113750969&PinnedHotelID=113750969&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/120000000/119900000/119898600/119898600/71b56d9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Oceanfront Condo Escape in West End Negril West End - Sea view - Pool - Kitchen - Free WiFi [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=119898600&PinnedHotelID=119898600&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/94000000/93160000/93157900/93157843/5d17635c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunrise at Point Village Negril - Pool - Kitchen - Parking included - Free WiFi [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=93157843&PinnedHotelID=93157843&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1810000/1809100/1809096/b6cdb293.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home Sweet Home Resort West End - Pool - Spa - Parking included - Free WiFi 7.8 Good 244 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1809096&PinnedHotelID=1809096&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun-loungers, beach towels](https://images.trvl-media.com/lodging/97000000/96670000/96667900/96667840/42897160.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glamping by the Beach in Little Bay, Jamaica Little Bay - Kitchen - Washer - Air conditioning - Outdoor space 10 Exceptional 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=96667840&PinnedHotelID=96667840&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/23000000/22950000/22943600/22943570/11c11b89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The SeaGull @ Little Bay Country Club, Negril Negril - Pool - Kitchen - Washer - Dryer 9.8 Exceptional 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=22943570&PinnedHotelID=22943570&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42330000/42323900/42323804/90-cc931ea9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bak A Yaad Timberland Cottage West End - Pool - Kitchen - Washer - Dryer 10 Exceptional 3 reviews £125 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=42323804&PinnedHotelID=42323804&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun-loungers](https://images.trvl-media.com/lodging/111000000/110850000/110848100/110848075/w906h683x59y0-62c98079.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Williams Manor \[Across From Ricks Cafe Negril\] Negril - Kitchen - Washer - Dryer - Free WiFi 10 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=110848075&PinnedHotelID=110848075&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/24000000/23560000/23557500/23557483/0a4993d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A breath of rest and relaxation on one of the top beaches in the world! West End - Pool - Hot tub - Kitchen - Air conditioning 9.2 Wonderful 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=23557483&PinnedHotelID=23557483&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - Daily full breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 for adults and USD 10 for children - 2 restaurants - A bar/lounge - Free daily manager's reception - Hosted evening meal available daily for a fee of USD 2; reservation required ### Things to do - 2 hot tubs - Outdoor pool ### Family friendly - Laundry facilities - Lifeguards on site - Outdoor pool - Pool toys ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Turndown service ### Outdoors - Barbecue grill - Free pool cabanas - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Designated smoking areas (fines apply) - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Pillowtop mattress ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shared bathroom - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Netflix - Smart TV with digital channels - Streaming services ### Food and drink - Chef service - Coffee/tea maker - Free bottled water ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per accommodation We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately USD 15 for adults and from USD 10 for children - Rollaway bed fee: USD 10.0 per day - Laundry fee: USD 15 per day - Hosted evening meal: USD 2 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The seasonal pool will be open from 01 January to 31 December Pool access available from 9:00 AM to 5:00 PM No pets and no service animals are allowed at this property ### Property is also known as High Life And Spa Negril High Life Resort and Spa Negril High Life Resort and Spa Bed & breakfast High Life Resort and Spa Bed & breakfast Negril ## Frequently asked questions ### Does High Life Resort and Spa have a pool? ### How much does it cost to stay at High Life Resort and Spa? ### Is High Life Resort and Spa pet-friendly? ### How much is parking at High Life Resort and Spa? ### What time is check-in at High Life Resort and Spa? ### What time is check-out at High Life Resort and Spa? ### Where is High Life Resort and Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## High Life Resort and Spa Reviews ## Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 3 8 - Good 5 6 - Okay 3 4 - Poor 5 2 - Terrible 2 ### 7.6/10 Cleanliness ### 7.2/10 Staff & service ### 5.8/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ## Reviews ### 8/10 Good #### Ernest 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Once they get fully establish it will be one of the best resorts in negril ##### Ernest Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Tanique 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay, quiet clean environment,great view. Only complained I had no hot water in my room upstairs but great place,would diffinatly visit again. ##### Tanique Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Devonie 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its nice if your not and out door person its not for you but it good clean food is good staff is nice ##### Devonie Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Doyle 31 Jan 2025 Disliked: Amenities Wonderful ocean and sunset views with potential for amazing sunrise viewing. Operations, upkeep and repairs are in need of streamlining. Prepare yourself for the distance away by hiring a local driver or renting a car to go into town to eat as food and services are untimely and may not be reliable. ##### Doyle Stayed 12 nights in Jan 2025 ### 8/10 Good #### Sinead 2 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### High life, up top I visited with my mother and brother aged 13 for two nights over New Years. The hotel is located up in the hills of the West End, providing a lovely view of the sea - the perfect place to relax and unwind indeed, although you could venture out with it only being 10 minutes from the West End strip. We stayed in the majestic room, which offered a minimalistic living room design, being fresh and airy. All staff, from the bartenders to the waiters to the housekeeping and maintenence staff, were friendly and helpful. The food and drinks were exquisite. A recommended location! ##### Sinead Stayed 2 nights in Dec 2023 ### 4/10 Poor #### Janelle 11 Feb 2025 Disliked: Staff & service, property conditions & facilities View and general aesthetics of the property was good. The pool was clean and grounds staff was polite. Service otherwise was poor with limited food options. No soap, coffee etc provided in the luxury suite. Staff was not available to provide breakfast that was paid for. Dinner had only two options, rice and peas with either chicken or shrimp and was overpriced (more than 5 star restaurants in the area). Toilet was not working in master suite and we were inconvenienced to have someone fix. There were coins under the bed sheets apparently from a previous guest. Overall poor rating. ##### Janelle Stayed 1 night in Feb 2025 ### 4/10 Poor #### Romain 12 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I strongly advise against this hotel. We had booked a quadruple deluxe room with two large beds. The hotel gave us a classic room with two small single beds. What's more, the state of the room was filthy, cockroaches in the room, no garbage can in the bathroom. Property to be avoided! ##### Romain ### 2/10 Terrible #### Willette 30 Oct 2023 Liked: Cleanliness, staff & service Power went out my last night, no backup system, No Security on property checking on guest,I really think I was the only guest there that night, So I did not sleep, I was afraid to and it was hot as hell, I’m not blaming the resort for the outage, but they have to do better in having a backup system .You live and learn never again!! ##### Willette Stayed 4 nights in Oct 2023 ### 4/10 Poor #### Kimberley 8 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property truly misses the mark. Our first night was marred by a loud noise from the AC the entire night. Finally, morning came so we could open the door for some breeze to get some sleep AND it was only met with jackhammering all day. The Second night, the noise on the AC was fixed but the AC was not cooling. So for me, it is a very strong pass. I spoke to staff and a simple "sorry" is all we got and emailed as well but still have not heard back from anyone. ##### Kimberley Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Jodi Ann 6 May 2024 Disliked: Staff & service, amenities, property conditions & facilities All the staff were very nice. property cosmetics from afar looked great, but up close needs a lot of maintenance. No hot water in the room only two towels for four people. nothing to sit on in room besides bed. had a closet no hangers nothing to set suitcases on. We were only guests at the resort and they couldn't even move us to a room with hot water or fix it. we were a day late because of airline issues not the resorts fault but you would think that they could have offered to upgrade us to a better room, four adults one king bed one twin. food was very good but took over an hour to get, there again only guests at the resort. LOTS of steps would not recommend to anyone with issues going up and down stairs. that too being mentioned they clearly saw my folks in their 80s were having trouble with all the steps. perhaps this too should have been another thought lets move them to a room with less steps, hot water, and better beds. they set us up with a driver for the days we were there. He was amazing absolutely recommend him to anyone going to Jamaica for the "real" experience knowledgeable, informative, friendly, patient. Thank you to Jinx you made the trip worthwhile. The staff showed us to our room and never took the time to share anything else with us. even after requesting things and asking questions, Nothing. Could be a really nice resort but would never stay again. Shout out to Gary the bar tender. Thanks for making our stay much better. ##### Jodi Ann Stayed 3 nights in May 2024 ### 6/10 Okay #### Emma 12 Dec 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The property itself is gorgeous and in a secluded location, there is a pool and lovely terrace. Unfortunately there were some issues with this hotel. The Wifi was completely down, the TV was ran through the Wifi so this meant we also had no TV. With a 14 year old this was not fun at all, I am also self employed and use my laptop to run my business and I was unable to work while here. The directions are completely wrong, it took us 2 hours to find it, luckily locals directed us. We kept calling the office and it was going to answer phone. I went upstairs to get drinks to take to the room, the bottles of water were warm. Someone was knocking our door at 9.30pm and then again we had a knock at 2am which we didnt answer. The rooms are gorgeous with a stunning room, but unless your a book reader this place probably isn't great for you! ##### Emma Stayed 1 night in Dec 2024 ### 8/10 Good #### Romaine 21 May 2025 ##### Romaine Stayed 1 night in Feb 2025 ### 4/10 Poor #### Janelle 13 Feb 2025 Disliked: Staff & service, property conditions & facilities ##### Janelle Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Frantzcesse 18 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Frantzcesse Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Brandis 18 Feb 2024 ##### Brandis Stayed 2 nights in Feb 2024 ### 8/10 Good #### Monique 5 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Monique Stayed 2 nights in Dec 2023 ### 8/10 Good #### Chad 28 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Chad Stayed 1 night in Dec 2023 ### 4/10 Poor #### Damarly 7 Dec 2023 ##### Damarly Stayed 1 night in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Reggae - 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