"Very friendly and helpful staff. We did not speak a common language but this was not an issue as staff members were well versed in using translation tools."
"Very friendly and helpful staff. We did not speak a common language but this was not an issue as staff members were well versed in using translation tools."
"Desde el principio la comunicación con el personal ha sido hostil. Hicieron caso omiso de mis peticiones. En una localidad donde no hay servicios, tienen inhabilitado el microondas. No se puede calentar ni un vaso de agua para hacer una infusión. El bar restaurante cerrrado todos los días. Ausencia de personal. Ten envían un código de acceso y se quedan tan anchos.Dicen "vistas a la montaña", lo que no dicen es que además a los contenedores de basuta y a los tubos de refrigeración. Nada de...
"Desde el principio la comunicación con el personal ha sido hostil. Hicieron caso omiso de mis peticiones. En una localidad donde no hay servicios, tienen inhabilitado el microondas. No se puede calentar ni un vaso de agua para hacer una infusión. El bar restaurante cerrrado todos los días. Ausencia de personal. Ten envían un código de acceso y se quedan tan anchos.Dicen "vistas a la montaña", lo que no dicen es que además a los contenedores de basuta y a los tubos de refrigeración. Nada de...
"What a unique destination and fabulous hotel and spa! The service we received from all the staff was professional, helpful and friendly! The room far exceeded our expectation and the attention. To detail and delicious food were “next level”. Honestly, this was our favourite part of our journey!"
"What a unique destination and fabulous hotel and spa! The service we received from all the staff was professional, helpful and friendly! The room far exceeded our expectation and the attention. To detail and delicious food were “next level”. Honestly, this was our favourite part of our journey!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lovely hotel situated in the middle of the old town- lovely on site restaurant and wine bar
Ideal for exploring the Rioja region
Note parking is outside city walls
Lovely hotel situated in the middle of the old town- lovely on site restaurant and wine bar
Ideal for exploring the Rioja region
Note parking is outside city walls
Paul
Reviewed October 13, 2026Reviewed October 13, 2026
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse.
The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was...
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse.
The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was...
The hotel in lovely and obviously caters for the ‘Up Market’ clientele that they get given the proximity to the fashionable town of Biarritz, however Breakfast was not included and cost 26€ each!!!!! Far too much for a continental breakfast with additional hot items extra! Also be aware you are right next to an airport and will get occasional jet noise (not that busy though.
The hotel in lovely and obviously caters for the ‘Up Market’ clientele that they get given the proximity to the fashionable town of Biarritz, however Breakfast was not included and cost 26€ each!!!!! Far too much for a continental breakfast with additional hot items extra! Also be aware you are right next to an airport and will get occasional jet noise (not that busy though.
To stay at this hotel is to experience gracious living and elegance at its very best. We started coming here three years ago.to celebrate our wedding anniversary and now make a point of coming back each year. The hotel remembers each year the reason for our stay without reminding and go out of their way to make our celebration special. It is little touches like this that make the Palais the very special hotel that it is. Apart from the hotel, Biarritz is a very special place to visit. It should...
To stay at this hotel is to experience gracious living and elegance at its very best. We started coming here three years ago.to celebrate our wedding anniversary and now make a point of coming back each year. The hotel remembers each year the reason for our stay without reminding and go out of their way to make our celebration special. It is little touches like this that make the Palais the very special hotel that it is. Apart from the hotel, Biarritz is a very special place to visit. It should...
dick
Reviewed September 30, 2014Reviewed September 30, 2014
What a unique destination and fabulous hotel and spa! The service we received from all the staff was professional, helpful and friendly! The room far exceeded our expectation and the attention. To detail and delicious food were “next level”. Honestly, this was our favourite part of our journey!
What a unique destination and fabulous hotel and spa! The service we received from all the staff was professional, helpful and friendly! The room far exceeded our expectation and the attention. To detail and delicious food were “next level”. Honestly, this was our favourite part of our journey!
Leigh-Anne
Reviewed October 16, 2026Reviewed October 16, 2026
Would recommend this hotel to anyone. Our room was huge with twin double beds, en-suite everything was first class including a small fridge. There was free wifi which worked perfectly enabling us to stream UK programmes on our laptop. We used the secure underground parking which we were not charged for. We will be using this hotel on our way back to the UK. Great value.
Would recommend this hotel to anyone. Our room was huge with twin double beds, en-suite everything was first class including a small fridge. There was free wifi which worked perfectly enabling us to stream UK programmes on our laptop. We used the secure underground parking which we were not charged for. We will be using this hotel on our way back to the UK. Great value.
Stephen
Reviewed January 12, 2019Reviewed January 12, 2019
Spacious room with enclosed deck area although directly overlooked by balconies of rooms above. Had hoped there would be bit of grass in the ‘garden’ for the dog as per other hotels on our trip, but totally covered with decking meant we had to take dog through hotel to entrance for a wee first thing in the morning. Hotel right next to public beach with nice beach bar and other amenities.
Spacious room with enclosed deck area although directly overlooked by balconies of rooms above. Had hoped there would be bit of grass in the ‘garden’ for the dog as per other hotels on our trip, but totally covered with decking meant we had to take dog through hotel to entrance for a wee first thing in the morning. Hotel right next to public beach with nice beach bar and other amenities.
Very well located in Logroño. Clean simple rooms, comfortable bed, large bathroom with a good shower. Good value for money. Cafe on ground floor did excellent coffee and was full of locals. The parking is interesting, you drive into a lift which takes you to an underground car park. We did see a range rover in there, no idea how they managed it.
Very well located in Logroño. Clean simple rooms, comfortable bed, large bathroom with a good shower. Good value for money. Cafe on ground floor did excellent coffee and was full of locals. The parking is interesting, you drive into a lift which takes you to an underground car park. We did see a range rover in there, no idea how they managed it.