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Hôtel & Spa Hélianthal by Thalazur

Photo gallery

Featured image
Terrace/patio
Balcony
Premium bedding, minibar, in-room safe, blackout curtains
Flat-screen TV

Overview of Hôtel & Spa Hélianthal by Thalazur

Hôtel & Spa Hélianthal by Thalazur

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationMaison Louis XIV7 min walk
  • Popular LocationPort de Saint-Jean-de-Luz7 min walk
  • Popular LocationPort of Saint-Jean-de-Luz Ciboure13 min walk
  • AirportSan Sebastian (EAS)26 min drive

Choose dates to view prices

About this area

Saint-Jean-de-Luz

Located in Saint-Jean-de-Luz, Hôtel & Spa Hélianthal by Thalazur is in the city centre and on the beach. Maison Louis XIV and Church of St-Jean-Baptiste are notable landmarks, and some of the area's activities can be experienced at Port of Saint-Jean-de-Luz Ciboure and Nivelle Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Stadium Gal or Stade d'Aguilera. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Popular Location

What's nearby

  • St-Jean-de-Luz Beach - 1 min walk
  • Church of St-Jean-Baptiste - 5 min walk
  • Maison Louis XIV - 7 min walk
  • Port de Saint-Jean-de-Luz - 7 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 13 min walk

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 8 min walk
  • Biarritz (BIQ-Pays Basque) - 20 min drive

Restaurants

  • Atlantique — 1 min walk
  • Erdiko — 1 min walk
  • Chez Théo - 4 min walk
  • Kaïku - 5 min walk
  • L'Alcalde - L'Ecailler - 5 min walk

About this property

Hôtel & Spa Hélianthal by Thalazur

4-star hotel on the beach, near St-Jean-de-Luz Beach
At Hôtel & Spa Hélianthal by Thalazur, hit the beach, dine on-site at Atlantique or enjoy a drink at one of the hotel's 2 bars/lounges. All 106 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include room service and premium bedding.
Hôtel & Spa Hélianthal by Thalazur offers 106 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options
  • Off-site parking for EUR 17 per day; booking required
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 21 per person
  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per day
Dogs and cats welcome
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Nearby parking fee: EUR 17 per day
  • Pet fee: EUR 20.00 per pet, per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 12 years old are not allowed in the swimming pool, health club or hot tub

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hélianthal Hôtel Thalasso
Hélianthal Hôtel Thalasso Saint-Jean-de-Luz
Hélianthal Thalasso
Hélianthal Thalasso Saint-Jean-de-Luz
Hôtel Hélianthal Saint-Jean-de-Luz
Hôtel Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Saint-Jean-de-Luz
Hélianthal
Hôtel Hélianthal Thalazur
Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Thalazur
Hélianthal Hôtel Thalasso Spa
& Spa Helianthal By Thalazur
Hôtel & Spa Hélianthal by Thalazur Hotel
Hôtel & Spa Hélianthal by Thalazur Saint-Jean-de-Luz
Hôtel & Spa Hélianthal by Thalazur Hotel Saint-Jean-de-Luz

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 66 out of 189 reviews
5 - Excellent 35%
Rating 4 - Good. 88 out of 189 reviews
4 - Good 47%
Rating 3 - Okay. 26 out of 189 reviews
3 - Okay 14%
Rating 2 - Poor. 7 out of 189 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 189 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and very first taste of spring
In the COVID context, excellent stay at this hotel. Situation is perfect, very close to the beach. To be noticed, reception was surprising and room not available before 4PM. Hotel Internet access is renewed à noon (without quick access to the password), prepare a back up connection if necessary.
Stayed 2 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Great staff and location.
Stayed 1 night in Sep 2019

3/5 Okay

Liked: Cleanliness
Stayed 4 nights in Jul 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities
Spa was amazing and location. I didn’t get to have drink in the bar as went during the day and couldn’t find anyone working in the bar?
Stayed 2 nights in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Great location, walking to anywhere in the old town was convenient. The spa was very good. The hotel is a bit dated but not so much to avoid it. Check in with Joan - not so smooth, but all other staff were excellent.
Stayed 3 nights in Jul 2019