Title: Serhs Natal Grand Hotel & Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1490044&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serhs Natal Grand Hotel & Resort Serhs Natal Grand Hotel & Resort offers a beachfront family escape where guests can enjoy waterslides, seaside dining, and sunset lounging along Via Costeira ## Photo gallery for Serhs Natal Grand Hotel & Resort ![Aerial view - Serhs Natal Grand Hotel & Resort (Natal)](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/a4649dd2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 bars/lounges, poolside bar - Serhs Natal Grand Hotel & Resort (Natal)](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/fac7e019.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall - Serhs Natal Grand Hotel & Resort (Natal)](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/0780708d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges, poolside bar - Serhs Natal Grand Hotel & Resort (Natal)](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/616ecffa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Serhs Natal Grand Hotel & Resort (Natal)](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/109a162a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This oceanfront haven offers three outdoor pools with free cabanas and a poolside bar. Enjoy seafood at five restaurants, on-site shopping, or the spa. Active guests can take fitness classes and play volleyball before relaxing by the water with ocean views. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Breakfast included - All-inclusive - Spa - Parking included £247 includes taxes & fees 13 Feb - 14 Feb ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ### View all photos for Room with Side Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/92a001a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Side Sea View - 269 sq ft - Sleeps 2 ### View all photos for Room with Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/b3b7bf1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Sea View - 247 sq ft - Sleeps 2 ### View all photos for Quadruple Room Deluxe with Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/f8106c59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Deluxe with Sea View - 290 sq ft - Sleeps 4 ### View all photos for Quadruple Room Deluxe with Side Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/af92027f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Deluxe with Side Sea View - 290 sq ft - Sleeps 4 ### View all photos for Suite Junior with Side Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/be9883cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Side Sea View - 505 sq ft - Sleeps 4 ### View all photos for Suite Junior with Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w4400h2930x0y4-4b99dda7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 409 sq ft - Sleeps 4 ### View all photos for Double Suite with Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/30fbfc17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Sea View - 452 sq ft - Sleeps 2 ### View all photos for Suite Premium with Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/14442641.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium with Sea View - 602 sq ft - Sleeps 2 ### View all photos for Deluxe Room (Apartamento Prime Lateral Mar) ![Deluxe Room (Apartamento Prime Lateral Mar) | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/b117a6b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Apartamento Prime Lateral Mar) 9.8 Exceptional 11 reviews ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Designer toiletries Private bathroom Hairdryer - 279 sq ft - Beach view - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ### View all photos for Deluxe Room (Apartamento Prime Frente Mar) ![Deluxe Room (Apartamento Prime Frente Mar) | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w3543h2357x0y0-6f883702.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Apartamento Prime Frente Mar) 8.4 Very good 14 reviews ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Designer toiletries Private bathroom Hairdryer - 279 sq ft - Sea view - Sleeps 2 - 1 King Bed OR 1 Single Bed ### View all photos for Family Room (Apartamento Família Prime Lateral Mar) ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/f71ce275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Apartamento Família Prime Lateral Mar) 9.6 Exceptional 11 reviews ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Designer toiletries Private bathroom Hairdryer - Beach view - Sleeps 4 - 2 Queen Beds OR 1 Queen Bed and 1 Double Bed ### View all photos for Apartamento Família Prime Frente Mar ![Apartamento Família Prime Frente Mar | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/7d35555e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento Família Prime Frente Mar 8.8 Excellent 22 reviews ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Designer toiletries Private bathroom Hairdryer - Beach view - Sleeps 4 - 2 Queen Beds OR 1 Queen Bed and 1 Double Bed ### View all photos for Junior Suite (Prime Lateral Mar) ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w3543h2359x0y3-220cc322.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Prime Lateral Mar) 10.0 Exceptional 4 reviews ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Separate bedroom Sofa bed - 1 bedroom - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Junior Suite (Prime Frente Mar) ![Junior Suite (Prime Frente Mar) | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w8256h5498x0y7-324b4cc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Prime Frente Mar) 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Separate bedroom Designer toiletries - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View ![Exclusive Suite, 1 Bedroom, Private Pool, Beach View | Balcony view](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w8256h5498x0y0-525d2a39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite, 1 Bedroom, Private Pool, Beach View 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning Dining table Smart TV - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ### View all photos for Premium Suite ![Premium Suite | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/765212fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ### View all photos for Suite Presidencial ![Suite Presidencial | Balcony view](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/45650f30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidencial ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 2067 sq ft - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ### View all photos for Quarto Exclusive Family ![Quarto Exclusive Family | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/fd8b3096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Exclusive Family ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - Sea view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Quarto Premium Family ![Quarto Premium Family | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/6e30e52d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Premium Family ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - Sea view - Sleeps 4 - 2 Double Beds ### View all photos for Double Suite Presidential With Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/b4715aae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Presidential With Sea View - 2066 sq ft - Sleeps 2 ### View all photos for Quadruple Suite Master with Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/188ab4b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Master with Sea View - 452 sq ft - Sleeps 4 ### View all photos for Quadruple Suite Premium with Sea View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/1a646186.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Premium with Sea View - 602 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Serhs-Natal-Grand-Hotel-Resort.h1490044.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Serhs-Natal-Grand-Hotel-Resort.h1490044.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-5.85608%2C-35.18192&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d4qbaosaUhKjGjwrcOPoiZCUVK4=) Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002 #### What's nearby - Dunes Park \- 1 min walk \- 0.0 miles - Natal Convention Center \- 10 min walk \- 0.6 miles - Praia Shopping \- 2 min drive \- 1.2 miles - Craft Fair of Ponta Negra \- 2 min drive \- 1.5 miles - Artesanato Villarte Shops \- 2 min drive \- 1.5 miles #### Getting around - Natal Station - 10 min drive - Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive #### Restaurants - ‪Tapiro Grill - ‬2 min walk - ‪Bar Molhado - ‬2 min walk - ‪Pitt Burguer - Pastel e Açaí - ‬12 min walk - ‪Real Botequim - ‬5 min drive - ‪Aram Natal Mar Hotel - ‬12 min walk ## About this property ### Serhs Natal Grand Hotel & Resort Luxury family-friendly resort near Ponta Negra Beach Take advantage of a free breakfast buffet, a poolside bar and a terrace at Serhs Natal Grand Hotel & Resort. With a beachfront location, free beach cabanas and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a facial, a body treatment and a body wrap at Kensho Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Fitness classes are offered at the health club; other things to do include volleyball. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi. You'll also find perks such as: - 3 outdoor pools and an indoor pool, along with a waterslide, free cabanas and sunloungers - Free self-parking - A banquet hall, a computer station and tour/ticket information - Massage treatment rooms, luggage storage and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 395 individually decorated rooms have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities such as free WiFi and safes. More amenities include: - Bathrooms with designer toiletries and hairdryers - 50-inch Smart TVs with digital channels - Wardrobes/cupboards, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15680000/15674600/15674544/9cec1186.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wish Natal Via Costeira - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 660 reviews £230 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=15674544&PinnedHotelID=15674544&HadPinnedHotel=true®ionId=-1&adults=2) ![9 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/109000000/108440000/108437700/108437689/ff3ab2eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costeira Palace Beach Resort All Inclusive Via Costeira - Pool - Breakfast included - All-inclusive - Kids’ pool 8.8 Excellent 49 reviews £224 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=108437689&PinnedHotelID=108437689&HadPinnedHotel=true®ionId=-1&adults=2) ![14 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3200000/3196300/3196290/76339b82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Palace All Inclusive Premium Via Costeira - 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Parking included 9.0 Wonderful 1,014 reviews £78 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=8818086&PinnedHotelID=8818086&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - 3 bars/lounges - 6 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Jangada - Marenostrum - Potiguar - Renato Romagnoni - Tapiro Grill ### Things to do - 3 outdoor pools - Arcade/game room - Children's pool - Fitness classes - Free children's club - Full-service spa - Health club - Hot tub - Indoor pool - Playground - Sauna - Shopping - Steam room - Volleyball - Waterslide ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Indoor pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Free beach cabanas - Free pool cabanas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Accessible shuttle - Braille/raised signage - Front entrance ramp - Lift (32 centimetre wide door) - Pool access ramp on site - Smooth flooring in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (73 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - 7 floors - Art Deco architecture - Banquet hall - Built in 2005 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### Food and drink - 24-hour room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Individual decor - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 10 years old are not allowed in the spa ### Property is also known as Hotel Serhs Natal Grand Hotel Serhs Serhs Grand Serhs Grand Hotel Serhs Hotel Serhs Natal Grand Serhs Natal Grand Hotel Serhs Grand Natal Serhs Natal Grand Hotel Brazil Serhs Natal Grand Hotel Resort Serhs Grand Hotel Resort Serhs Natal Grand Serhs Grand Resort Serhs Natal Grand Hotel & Resort Natal Natal Serhs Natal Grand Hotel & Resort Resort Resort Serhs Natal Grand Hotel & Resort Serhs Natal Grand Hotel & Resort Natal Serhs Natal Grand Hotel Serhs Natal & Resort Natal Serhs Natal Grand Hotel & Resort Natal Serhs Natal Grand Hotel & Resort Resort Serhs Natal Grand Hotel & Resort Resort Natal ## Frequently asked questions ### Does Serhs Natal Grand Hotel & Resort have a pool? ### How much does it cost to stay at Serhs Natal Grand Hotel & Resort? ### Is Serhs Natal Grand Hotel & Resort pet-friendly? ### How much is parking at Serhs Natal Grand Hotel & Resort? ### What time is check-in at Serhs Natal Grand Hotel & Resort? ### What time is check-out at Serhs Natal Grand Hotel & Resort? ### Are there all-inclusive benefits at Serhs Natal Grand Hotel & Resort? ### Where is Serhs Natal Grand Hotel & Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Serhs Natal Grand Hotel & Resort Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 601 8 - Good 268 6 - Okay 86 4 - Poor 30 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Lorraine 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was spotless, the food was delicious and the people were wonderful. I will definitely come back ##### Lorraine Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Florence 1 Dec 2025 The hotel is nice; however, a few things I noticed affected my rating. Despite how nice it looks, it needs renovations. There were many cracks and open areas that needed fixing and remodeling. Two, the sheets and curtains had stains on them, and the cleaning crew does not change the sheets; instead, they make the bed to make it look like they did. Three, despite paying for an all-inclusive package, I had to pay a fee at check-out for the food that I ordered. Lastly, the Wi-Fi signal wasn't been the best. ##### Florence Stayed 4 nights in Nov 2025 ### 8/10 Good #### Ivonne 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good option in Natal We stayed there twice. Fist time 4 nights- 1st floor area D. I Didn’t like that area. Close to the kitchen so it was a little warm and smelly. Not in the room though. Good food. Good service. Second time, 1st floor area B. Soo much better. It’s a beautiful hotel. ##### Ivonne Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### David 10 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay in Natal Excellent stay on Júnior Suite sea front. Room perfect. Amenities top. Overall service excellent except on restaurant from 3rd floor where the services could be faster but Mary is someone very helpful and kind so being on vacation the waiting time was not too much a disappointment . ![](https://a.travel-assets.com/ugc/hotel-reviews/edc60d70-c8f6-437e-9f31-6955657149e5-1746913253174.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/281d1759-fd38-40ee-9918-54fdb774ff7c-1746913252881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/763a2a62-e663-421e-afc5-aa7862fcfb40-1746913253872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/154797aa-abb6-46a4-9fea-92021a59f033-1746913253836.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 3 nights in May 2025 ### 10/10 Excellent #### Verified traveller 1 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Serhs Tremendous, 5 star resort They deserve every star ![](https://a.travel-assets.com/ugc/hotel-reviews/EAAD77D09B9898F6DA0F637E5C89D56B08A59C551740803372871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Feb 2025 ### 10/10 Excellent #### JAMES 29 Jul 2024 #### Family Vacay Awesome stay, the staff are very attentive, and helpful. Any problems we had were addressed and handled quickly. ##### JAMES Stayed 13 nights in Jul 2024 ### 10/10 Excellent #### Alex 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehrs surprised me in a good way for its structure, friendly staff, cleanliness and great food. It was a great experience and I'll definitely recomend! ##### Alex Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Maria 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Better than expected! Thanks to Cicero, we had a great stay at this hotel. He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer ##### Maria Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### JAMES 19 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AWESOME RESORT!!! Always an AWESOME place to stay. This was our 3rd trip to Sehrs. Always friendly helpful and kind. We will be back again, and again. Very clean, and tgey are always upgrading the resort. ![The monkeys!!!](https://a.travel-assets.com/ugc/hotel-reviews/36A0083EDDD8FFAEBC25F429BBBA14B6E2B3F2631710814088103.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8BC08D2706751E771BE069393173C16BBFC605F51710814086727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JAMES Stayed 13 nights in Mar 2024 ### 10/10 Excellent #### Wiggo 19 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Wiggo Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Brandon 24 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities For the price I definitely expected more, especially when it comes to the food. Breakfast was great (we had the more private breakfast because we payed more for a suite so maybe that influenced that result) but lunch and dinner were par to sub-par in my opinion. A lot of the buffet foods were way overcooked and semi flavorless. When you're spending so much money to have full meal services and you eat food that isn't as good as what you make at home that was for sure disappointing. ... Location and convenience was great, especially with two little kids, but I think I would have enjoyed it more in a hotel that would give a little more effort. ##### Brandon Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Kenneth 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Kenneth Stayed 6 nights in Apr 2025 ### 6/10 Okay #### BERNAL 28 May 2024 Disliked: Staff & service, amenities, property conditions & facilities The property was just fine, but food was fatal. ##### BERNAL Stayed 6 nights in May 2024 ### 8/10 Good #### Wiggo 30 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities The food was boring ##### Wiggo Stayed 7 nights in Jun 2024 ### 6/10 Okay #### otavio 17 Dec 2023 Liked: Cleanliness Disliked: Room comfort Hotel outdated ##### otavio Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Andrezza 26 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Staff need more training. ##### Andrezza Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Julie 29 Apr 2024 Liked: Cleanliness M ##### Julie Stayed 1 night in Apr 2024 ### 8/10 Good #### Camila 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa. Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations. They were not that good with snacks and the Entertainment is not the best for adults. It is a really good place for kids and families. Not so much for couples. My room was amazing! Everything was nice, clean and well maintained. ##### Camila Stayed 3 nights in Jan 2025 ### 4/10 Poor #### Aderson 15 Jul 2023 Disliked: Cleanliness, property conditions & facilities The property is well located with a great view. However, at arrival, I found out the two rooms were not placed together as requested during the reservation. Hotel staff had to fix the rooms locations, but took 4 hours to get it resolved. Área where rooms were located was under renovation and one of the rooms had no hot water in the showers and the other room had a cracked window and poorly maintained window. ##### Aderson Stayed 2 nights in Jul 2023 ### 8/10 Good #### Linn 26 Dec 2023 Liked: Staff & service, room comfort #### Good - but not amazing The hotel is nice, but we would have expected more from a 5-star resort. Our room was large, but rather worn. There was a strange smell from the cupboards so we did not put our clothes there. Also the bathroom was average - even the toilet was somewhat loose from the wall. The room safe did not work. No coffee makers in the rooms. If you don’t speak Portuguese be prepared to use google translate - a LOT. Our daughter had been looking forward to using the kids club but this was impossible as no one spoke English. Not a single person working with the kids knew the slightest English. Even some of the receptionists struggled with English so our bookings for dinner for example was mixed up and had to be rescheduled. Hardly anyone in the restaurants / bars spoke any English whatsoever. I find it strange that at a 5-star family resort of this size that English was such an issue. Other than that - pool area was nice and it was good being able to order drinks and snacks by the pool. Although a menu was necessary to point to what we wanted to order. ##### Linn Stayed 8 nights in Dec 2023 ### 8/10 Good #### Stefano 4 Jan 2026 Hotel molto turistico Non un vero 5 stelle ##### Stefano Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Barrington 22 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The Serbs Natal Grand Hotel provided high quality services to me and their guests. They were welcoming, and made my friend and I feel at home. The hotel is clean, organised and provide great amenities. The restaurants are great, the workers are respectful and respectable. They are professional in all their operation. The people provide a blend of international cuisines with locals. Someone is always ready to assist where there is a need. I love the people. While the service is great at Serhs, when I travel the attitude of the people is everything to me. The workers did not disappoint. They gave the best of the Brazilian culture. I look forward to visiting Serhs again, maybe sooner than later. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ ##### Barrington Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Marcelo 13 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Equipe maravilhosa e gastronomia incrivel ##### Marcelo Stayed 3 nights in Oct 2025 ### 6/10 Okay #### RAIMUNDO A 13 Oct 2025 Disliked: Property conditions & facilities #### Não vale a pena Hotel lotado, com serviços limitados ##### RAIMUNDO A Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### jeickson 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otimo ##### jeickson Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Family-Friendly Hotels in Crete](https://www.expedia.co.uk/Destinations-In-Crete-Family-Friendly-Hotel.0-0-d180100-tFamilyFriendlyHotel.Hotel-Filter-Destinations) > > [Hotels near Bodelwyddan Castle](https://www.expedia.co.uk/Bodelwyddan-Castle-Hotels.0-l6086507-0.Travel-Guide-Filter-Hotels) > > [Marina Hotels in Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Marina-Hotel.0-0-d6054272-tmarinahotel.Travel-Guide-Filter-Hotels) > > [Alkyon Hotel](https://www.expedia.co.uk/Skiathos-Hotels-Alkyon-Hotel.h21403870.Hotel-Information) > > [Hotels in Glasgow](https://www.expedia.co.uk/Glasgow-Hotels.d1334.Travel-Guide-Hotels) > > [Siboney Beach Club](https://www.expedia.co.uk/St-Johns-Hotels-Siboney-Beach-Club.h4616317.Hotel-Information) > > [Coral Sea Aqua Club](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Coral-Sea-Aqua-Club.h11082037.Hotel-Information) > > [Eagle Bluff Bed & Breakfast](https://www.expedia.co.uk/Prince-Rupert-Hotels-Eagle-Bluff-Lighthouse-Bed-Breakfast.h10119974.Hotel-Information) > > [Hotels in Kraków](https://www.expedia.co.uk/John-Paul-II-Balice-Airport-Hotels.0-aKRK-0.Travel-Guide-Filter-Hotels) > > [Ramada by Wyndham Istanbul Old City](https://www.expedia.co.uk/Istanbul-Hotels-Ramada-By-Wyndham-Istanbul-Old-City.h479504.Hotel-Information) > > [Hotels in Aberfan](https://www.expedia.co.uk/Aberfan-Hotels.d3000470116.Travel-Guide-Hotels) > > [Forest Gate Hotel](https://www.expedia.co.uk/London-Hotels-Forest-Gate-Hotel.h1383142.Hotel-Information) > > [The Godfrey Hotel Hollywood](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Godfrey-Hotel-Hollywood.h32945867.Hotel-Information) > > [5 Star Hotels in Ashton-under-Lyne](https://www.expedia.co.uk/5Star-Ashton-Under-Lyne-Hotels.s50-0-d6004285.Travel-Guide-Filter-Hotels) > > [The Ritz-Carlton, Philadelphia](https://www.expedia.co.uk/Philadelphia-Hotels-The-Ritz-Carlton.h465743.Hotel-Information) > > [Hotels with Hot Tubs in Snowy Mountains](https://www.expedia.co.uk/Snowy-Mountains-Hotels-Hotels-With-Hot-Tubs.0-0-d6049613-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Sirena Sunrise](https://www.expedia.co.uk/Paphos-Hotels-Sirena-Sunrise.h14732226.Hotel-Information) > > [Great Living Apartments](https://www.expedia.co.uk/Athens-Hotels-Great-Living-Apartments.h22803462.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Montcalm Mayfair Townhouse](https://www.expedia.co.uk/London-Hotels-The-Marble-Arch-Suites.h84049.Hotel-Information) ### Flights > [easyJet](https://www.expedia.co.uk/EasyJet-Flights.cU2.Travel-Guide-Airlines) > > [Flights from Hounslow (LHR) to Dorval (YUL)](https://www.expedia.co.uk/lp/flights/lhr/yul/london-to-montreal) ### Activities ### Packages ### General ---