Title: Serhs Natal Grand Hotel & Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serhs Natal Grand Hotel & Resort Luxury resort on the beach, with 3 outdoor pools ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/b9188354.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/a4649dd2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/fac7e019.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/283c0b4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/0780708d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This oceanfront haven offers three outdoor pools with free cabanas and a poolside bar. Enjoy seafood at five restaurants, on-site shopping, or the spa. Active guests can take fitness classes and play volleyball before relaxing by the water with ocean views. 9.0 Wonderful ## Popular amenities - Hot tub - Pool - Bar - All-inclusive - Spa - Gym £87 includes taxes & fees 22 Oct - 23 Oct ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/9c971ce4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Side Sea View - 269 sq ft - Partial sea view - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w1906h1020x7y0-39faf1b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Sea View - 247 sq ft - Sea view - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/b0f15f96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Deluxe with Sea View - 290 sq ft - Sea view - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/0c0a9ce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Deluxe with Side Sea View - 290 sq ft - Partial sea view - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/69273ae6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Side Sea View - 505 sq ft - Partial sea view - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/e30a7ebd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 409 sq ft - Sea view - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/bd1cbfe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Sea View - 452 sq ft - Sea view - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/2a7ba8ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium with Sea View - 602 sq ft - Sea view - Sleeps 2 ![Deluxe Room (Apartamento Prime Lateral Mar) | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/b117a6b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Apartamento Prime Lateral Mar) 9.6 Exceptional 9 reviews ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Separate bedroom Designer toiletries Hairdryer - 279 sq ft - Beach view - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ![Deluxe Room (Apartamento Prime Frente Mar) | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w3543h2357x0y0-6f883702.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Apartamento Prime Frente Mar) 8.6 Excellent 9 reviews ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Separate bedroom Designer toiletries Hairdryer - 279 sq ft - Sea view - Sleeps 2 - 1 King Bed OR 1 Single Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/f71ce275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Apartamento Família Prime Lateral Mar) 9.4 Exceptional 10 reviews ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Separate bedroom Designer toiletries Hairdryer - Beach view - Sleeps 4 - 2 Queen Beds OR 1 Queen Bed and 1 Double Bed ![Apartamento Família Prime Frente Mar | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/7d35555e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento Família Prime Frente Mar 8.8 Excellent 16 reviews ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Separate bedroom Designer toiletries Hairdryer - Beach view - Sleeps 4 - 2 Queen Beds OR 1 Queen Bed and 1 Double Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w3543h2359x0y3-220cc322.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Prime Lateral Mar) 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Sofa bed - double Separate bedroom - 1 bedroom - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ![Junior Suite (Prime Frente Mar) | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w8256h5498x0y7-324b4cc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Prime Frente Mar) 8.8 Excellent 3 reviews ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Sofa bed - double Separate bedroom - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Exclusive Suite, 1 Bedroom, Private Pool, Beach View | Balcony view](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/w8256h5498x0y0-525d2a39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite, 1 Bedroom, Private Pool, Beach View 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning Dining table Smart TV - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ![Premium Suite | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/765212fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ![Suite Presidencial | Balcony view](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/45650f30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidencial ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 2067 sq ft - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ![Quarto Exclusive Family | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/fd8b3096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Exclusive Family ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - Sea view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Quarto Premium Family | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/6e30e52d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Premium Family ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - Sea view - Sleeps 4 - 2 Double Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/0e4caa9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Presidential With Sea View - 2066 sq ft - Sea view - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/b62c7c81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Master with Sea View - 452 sq ft - Sea view - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/8f4e257d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Premium with Sea View - 602 sq ft - Sea view - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Serhs-Natal-Grand-Hotel-Resort.h1490044.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Serhs-Natal-Grand-Hotel-Resort.h1490044.Hotel-Information) ## About the area Located on the beach, Serhs Natal Grand Hotel & Resort is in Via Costeira, a neighbourhood in Natal. The area's natural beauty can be seen at Ponta Negra Beach and Genipabu Beach. Travelling with kids? Consider O Maior Cajueiro, or check out an event or a game at Frasqueirao Stadium. [Visit our Natal travel guide](https://www.expedia.co.uk/Natal.dx6142864) [View more Resorts in Natal](https://www.expedia.co.uk/Natal-Hotel-Resorts.d6142864-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-5.85608%2C-35.18192&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d4qbaosaUhKjGjwrcOPoiZCUVK4=) Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002 ### What's nearby - Natal Convention Center - 10 min walk - 0.6 miles - Craft Fair of Ponta Negra - 2 min drive - 1.7 miles - Morro do Careca - 4 min drive - 2.9 miles - Ponta Negra Beach - 5 min drive - 3.1 miles - Federal University of Rio Grande do Norte - 6 min drive - 4.3 miles ### Getting around - Natal Station - 10 min drive - Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive ### Restaurants - ‪Tapiro Grill - ‬2 min walk - ‪Seu Chico Botequim - ‬5 min drive - ‪Real Botequim - ‬5 min drive - ‪Pitt Burguer - Pastel e Açaí - ‬12 min walk - ‪Bar Molhado - ‬2 min walk ## About this property ### Serhs Natal Grand Hotel & Resort Luxury family-friendly resort near Ponta Negra Beach Take advantage of a poolside bar, a terrace and shopping on-site at Serhs Natal Grand Hotel & Resort. With a beachfront location, free beach cabanas and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a body scrub, a body wrap and a manicure/pedicure at Kensho Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Fitness classes are offered at the health club; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. You'll also find perks such as: - 3 outdoor pools and an indoor pool, along with a waterslide, free cabanas and sunloungers - Free self-parking - A banquet hall, meeting rooms and a front desk safe - A lift, a 24-hour front desk and massage treatment rooms - Guest reviews speak highly of the helpful staff Room features All 395 individually decorated rooms have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities such as free WiFi and safes. More amenities include: - Bathrooms with designer toiletries and hairdryers - 50-inch Smart TVs with digital channels - Wardrobes/cupboards, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15680000/15674600/15674544/9cec1186.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wish Natal Via Costeira - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 643 reviews £116 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=15674544&PinnedHotelID=15674544&HadPinnedHotel=true®ionId=-1&adults=2) ![14 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3200000/3196300/3196290/76339b82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Palace All Inclusive Premium Via Costeira - Pool - Hot tub - Breakfast included - All-inclusive 8.8 Excellent 349 reviews £281 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=3196290&PinnedHotelID=3196290&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/48100/48022/14825834.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vila do Mar by GoldMen Hospitality Via Costeira - 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13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=30115481&PinnedHotelID=30115481&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - 3 bars/lounges - 6 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Jangada - Marenostrum - Potiguar - Renato Romagnoni - Tapiro Grill ### Things to do - 3 outdoor pools - Arcade/game room - Children's pool - Fitness classes - Free children's club - Full-service spa - Health club - Hot tub - Indoor pool - Playground - Sauna - Shopping - Steam room - Volleyball - Waterslide ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Indoor pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Free beach cabanas - Free pool cabanas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Accessible shuttle - Braille/raised signage - Front entrance ramp - Lift (32 centimetre wide door) - Pool access ramp on site - Smooth flooring in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (73 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - 7 floors - Art Deco architecture - Banquet hall - Built in 2005 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### Food and drink - 24-hour room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Individual decor - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 10 years old are not allowed in the spa ### Property is also known as Hotel Serhs Natal Grand Hotel Serhs Serhs Grand Serhs Grand Hotel Serhs Hotel Serhs Natal Grand Serhs Natal Grand Hotel Serhs Grand Natal Serhs Natal Grand Hotel Brazil Serhs Natal Grand Hotel Resort Serhs Grand Hotel Resort Serhs Natal Grand Serhs Grand Resort Serhs Natal Grand Hotel & Resort Natal Natal Serhs Natal Grand Hotel & Resort Resort Resort Serhs Natal Grand Hotel & Resort Serhs Natal Grand Hotel & Resort Natal Serhs Natal Grand Hotel Serhs Natal & Resort Natal Serhs Natal Grand Hotel & Resort Natal Serhs Natal Grand Hotel & Resort Resort Serhs Natal Grand Hotel & Resort Resort Natal ## Frequently asked questions ### Does Serhs Natal Grand Hotel & Resort have a pool? > Yes, this property has an indoor pool, 3 outdoor pools and a children's pool. ### How much does it cost to stay at Serhs Natal Grand Hotel & Resort? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Serhs Natal Grand Hotel & Resort on 22 Oct 2025 start from £86.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Natal-Hotels-Serhs-Natal-Grand-Hotel-Resort.h1490044.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Serhs Natal Grand Hotel & Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Serhs Natal Grand Hotel & Resort? > Self-parking is free at this property. ### What time is check-in at Serhs Natal Grand Hotel & Resort? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Serhs Natal Grand Hotel & Resort? > Checkout is at noon. ### Are there all-inclusive benefits at Serhs Natal Grand Hotel & Resort? > Some rate plans available at this resort are all-inclusive. ### Where is Serhs Natal Grand Hotel & Resort located? > Nestled on the beach, this Via Costeira resort is steps from Dunes Park and 2.3 mi (3.8 km) from Ponta Negra Beach. Natal Convention Center and Craft Fair of Ponta Negra are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serhs Natal Grand Hotel & Resort Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 597 8 - Good 283 6 - Okay 85 4 - Poor 28 2 - Terrible 16 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### David 10 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay in Natal Excellent stay on Júnior Suite sea front. Room perfect. Amenities top. Overall service excellent except on restaurant from 3rd floor where the services could be faster but Mary is someone very helpful and kind so being on vacation the waiting time was not too much a disappointment . ![](https://a.travel-assets.com/ugc/hotel-reviews/edc60d70-c8f6-437e-9f31-6955657149e5-1746913253174.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/281d1759-fd38-40ee-9918-54fdb774ff7c-1746913252881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/763a2a62-e663-421e-afc5-aa7862fcfb40-1746913253872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/154797aa-abb6-46a4-9fea-92021a59f033-1746913253836.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 3 nights in May 2025 ### 10/10 Excellent #### Verified traveller 1 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Serhs Tremendous, 5 star resort They deserve every star ![](https://a.travel-assets.com/ugc/hotel-reviews/EAAD77D09B9898F6DA0F637E5C89D56B08A59C551740803372871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Feb 2025 ### 6/10 Okay #### Brandon 24 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities For the price I definitely expected more, especially when it comes to the food. Breakfast was great (we had the more private breakfast because we payed more for a suite so maybe that influenced that result) but lunch and dinner were par to sub-par in my opinion. A lot of the buffet foods were way overcooked and semi flavorless. When you're spending so much money to have full meal services and you eat food that isn't as good as what you make at home that was for sure disappointing. ... Location and convenience was great, especially with two little kids, but I think I would have enjoyed it more in a hotel that would give a little more effort. ##### Brandon Stayed 5 nights in Jul 2025 ### 8/10 Good #### Camila 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa. Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations. They were not that good with snacks and the Entertainment is not the best for adults. It is a really good place for kids and families. Not so much for couples. My room was amazing! Everything was nice, clean and well maintained. ##### Camila Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Ricardo 10 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Área das piscinas ##### Ricardo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Jean 3 Aug 2025 ##### Jean Stayed 3 nights in Jul 2025 ### 8/10 Good #### Celio 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bom, mas o serviço de recepção frio, sem manobrista, é em nossa ##### Celio Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### DANIEL 13 Jul 2025 ##### DANIEL Stayed 2 nights in Jun 2025 ### 8/10 Good #### Cesar 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom, poucas ressalvas! Entrega o que promete. O atendimentos na piscina e praia muito bons, atendentes muito atenciosos. Na recepção são mais "secos", porém sempre educados. A camareira do 7º andar muito solícita e educada. Entendo que os restaurantes precisam melhorar o custo benefício, achei um pouco "salgado" pelo que oferecem. Come-se bem melhor indo de Uber até Ponta Negra e bem mais barato. Mas no geral foi muito bom. ##### Cesar Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Victor Hugo 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Victor Hugo Stayed 2 nights in Jun 2025 ### 8/10 Good #### Andre 9 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Andre Stayed 2 nights in Jul 2025 ### 8/10 Good #### Cristiane 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cristiane Stayed 3 nights in Jul 2025 ### 8/10 Good #### Dalton 7 Jul 2025 ##### Dalton Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Robson 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Robson Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### MARIA TERESA 6 Jul 2025 ##### MARIA TERESA Stayed 12 nights in Jun 2025 ### 8/10 Good #### Carolina Toshie Fudissaku 3 Jul 2025 Liked: Cleanliness, amenities Hotel está meio antigo, acomodações no geral precisam de uma reforma apesar dos quartos serem amplos. Serviço médio, camareira não limpou nosso quarto no horário tive que ligar para solicitar além de não repor amenidades como condicionador e sabonete, nos restaurantes a lá carte (Marenostro) a comida demorava muito e os garçons eram meio atrapalhados. O Wi-Fi do hotel não é bom, conexão lenta. Um hotel 5 estrelas precisa encantar o cliente, tudo precisa estar impecável pelo preço que se paga e não foi o que aconteceu. ##### Carolina Toshie Fudissaku Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Railson 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Railson Stayed 3 nights in Jun 2025 ### 8/10 Good #### Lucho 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel renovado e confortável. Vista para praia e café da manhã bom ! Voltaria a me hospedar ##### Lucho Stayed 3 nights in Jun 2025 ### 8/10 Good #### Elias 28 Jun 2025 ##### Elias Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Heitor 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel magnífico!!! Férias incríveis ##### Heitor Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### GLENIO 26 Jun 2025 ##### GLENIO Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Samuel 21 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel incrível, recepção e suporte impecável! Minha família amou! Voltaremos em breve pra esse lugar magnífico! ![](https://a.travel-assets.com/ugc/hotel-reviews/68f0e78a-e0ba-4104-9d65-9afaf06ba3fd-1750464861087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/57ed6eb6-81a3-48c8-904b-ad1c83cfb65d-1750464861508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6d4db4b-4723-4cc2-85a2-19008747e35b-1750464861173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Samuel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Andrey 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Andrey Stayed 4 nights in Jun 2025 ### 2/10 Terrible #### Istefania f n 19 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Péssimo atendimento, primeiro a pessoa que faz o atendimento pelo chat achava que ela era a dona do hotel, façam uma auditoria na conversa. A recepção parecia que tava sendo obrigado tá lá ninguém da bom dia,boa tarde ou boa noite, são extremamente ignorantes, precisam urgente de um treinamento. Os elevadores fedendo demais, o berço que foi disponibilizado tava fedendo a mofo e quebrado a estrutura do hotel tá acabado, choveu com isso ficou molhando a gente no restaurante. ##### Istefania f n Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Wesley 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Wesley Stayed 4 nights in Jun 2025