Title: Mirai Beach Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mirai Beach Hotel Guests can relax by the pools or take advantage of helpful services like tour assistance and luggage storage for a truly memorable stay in Mãe Luiza ## Photo gallery for Mirai Beach Hotel ![Property amenity - Mirai Beach Hotel (Natal)](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/bc4404cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - Mirai Beach Hotel (Natal)](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/2000b740.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Mirai Beach Hotel (Natal)](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/cbcf49b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mirai Beach Hotel (Natal)](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/3e4b0942.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Mirai Beach Hotel (Natal)](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/87b4ab76.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Samba Natal offers a vibrant retreat in Mãe Luiza. Enjoy a breakfast buffet, golf course, two pools, and a rooftop terrace. On-site shopping and free WiFi are available. Guests consistently share positive experiences. ## Reviews 6.8 ## Popular amenities - Pool - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Parking available ## Room options ### Check availability for these dates Tonight [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=2593508&PinnedHotelID=2593508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=2593508&PinnedHotelID=2593508&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=2593508&PinnedHotelID=2593508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=2593508&PinnedHotelID=2593508&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2593508&PinnedHotelID=2593508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2593508&PinnedHotelID=2593508&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2593508&PinnedHotelID=2593508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2593508&PinnedHotelID=2593508&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Standard Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/4e008009.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds ### Highlights Balcony Air conditioning TV Private bathroom Minibar Cable channels In-room safe Desk - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/c3423aee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Air conditioning TV Private bathroom Minibar Cable channels In-room safe Desk - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/8242f455.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Balcony Air conditioning TV Private bathroom Minibar Cable channels In-room safe Desk - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Room ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/4e008009.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Air conditioning TV Private bathroom Minibar Cable channels In-room safe Desk - Sleeps 3 - 3 Single Beds ### View all photos for Triple Room Superior with Sea View ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/10c5ff67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Superior with Sea View - 150 sq ft - Sea view - Sleeps 3 ### View all photos for Triple Room Standard with Pool View ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2593600/2593508/6f4f9e7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard with Pool View - 150 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Samba-Natal.h2593508.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Samba-Natal.h2593508.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-5.79767%2C-35.18284&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_cUEjOBtAQ9VuPq3x6WJZatNo6w=) Av. Senador Dinarte Medeiros Mariz, 455, Parque das Dunas, Natal, RN #### What's nearby - Dunes Park \- 5 min walk \- 0.3 miles - Mae Luiza Lighthouse \- 12 min walk \- 0.7 miles - Areia Preta Beach \- 15 min walk \- 0.9 miles - Meio Beach \- 2 min drive \- 1.5 miles - Artist's Beach \- 2 min drive \- 1.5 miles #### Getting around - Natal Padre Joao Maria Station - 7 min drive - Natal (NAT-Governador Aluizio Alves Intl.) - 45 min drive #### Restaurants - ‪Restaurante Francês - ‬16 min walk - ‪Meia Lua Coffee Shop - ‬16 min walk - ‪Restaurante Meia Lua - ‬16 min walk - ‪Food Park Vila do Mar - ‬2 min drive - ‪Bar Raio de Sol - Hotel Marsol - ‬14 min walk ## About this property ### Mirai Beach Hotel Hotel located in Mãe Luiza At Mirai Beach Hotel, you can look forward to a free breakfast buffet, a poolside bar and a rooftop terrace. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Other perks at this hotel include: - An outdoor pool and a children's pool - Self-parking (surcharge), a local area shuttle and tour/ticket information - A 24-hour front desk, meeting rooms and luggage storage - A front desk safe Room features All 114 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - TVs with cable channels - Balconies, daily housekeeping and desks ## Similar properties ![View from property](https://images.trvl-media.com/lodging/110000000/109890000/109882100/109882024/b7a9f9a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mirai Beach Hotel Ponta Negra - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.2 Wonderful 141 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=109882024&PinnedHotelID=109882024&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/2000000/1600000/1598900/1598875/626ce567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ponta Negra Beach Natal Ponta Negra - Pool - Breakfast included - Kids’ pool - Parking included 8.0 Very good 87 reviews £57 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=1598875&PinnedHotelID=1598875&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1150000/1144200/1144179/8c0317bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa Do Atlantico Ponta Negra - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.4 Good 57 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1144179&PinnedHotelID=1144179&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/17000000/16260000/16256400/16256393/149626a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Beach Hotel Ponta Negra - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 7.4 Good 66 reviews £28 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=16256393&PinnedHotelID=16256393&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/12000000/11230000/11229900/11229879/6a1bda4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moriah Natal Beach Hotel Ponta Negra - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.2 Very good 92 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=11229879&PinnedHotelID=11229879&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078494/0034e8b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pontalmar Praia Hotel Ponta Negra - Pool - Breakfast included - Kids’ pool - Parking included 8.0 Very good 122 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=2078494&PinnedHotelID=2078494&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957921/83257cbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### D Beach Resort Ponta Negra - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 8.6 Excellent 233 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=3957921&PinnedHotelID=3957921&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/6000000/5230000/5229700/5229674/878080eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Park Hotel Natal Tirol - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 356 reviews £38 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=5229674&PinnedHotelID=5229674&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6390000/6386700/6386651/ba795d26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Marlin Apartments Ponta Negra - Pool - Hot tub - Breakfast included - Kids’ pool 8.0 Very good 132 reviews £41 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=6386651&PinnedHotelID=6386651&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112520000/112511800/112511755/4083fa0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALI MAR HOTEL Ponta Negra - Pool - Breakfast included - Parking included - Free Wi-Fi 9.4 Exceptional 81 reviews £48 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=112511755&PinnedHotelID=112511755&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free RV/bus/lorry parking on site - Parking on site (surcharge) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6 AM to 9:30 AM - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 969 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - No lift - Wheelchair-accessible parking ### More - 3 floors - Built in 1996 - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Minibar - Room service ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Hotel Porto Mar Natal Porto Mar Natal Porto Do Mar Natal, Brazil Héstia Porto Mar Hotel Natal Héstia Porto Mar Hotel Héstia Porto Mar Natal Héstia Porto Mar Héstia Porto do Mar Samba Natal Hotel Porto do Mar Mirai Beach Hotel Hotel Mirai Beach Hotel Natal Mirai Beach Hotel Hotel Natal ## Frequently asked questions ### Does Mirai Beach Hotel have a pool? ### How much is parking at Mirai Beach Hotel? ### What time is check-in at Mirai Beach Hotel? ### What time is check-out at Mirai Beach Hotel? ### Where is Mirai Beach Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mirai Beach Hotel Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.8 Location ### 6.8 Staff & service ### 8.0 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 10 8 - Good 17 6 - Okay 13 4 - Poor 6 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Ediel 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Voltaria outras vezes Estadia foi incrível, tudo aconteceu conforme havíamos planejado. Funcionários do hotel muito solicitos. Gostamos de tudo . ![](https://a.travel-assets.com/ugc/hotel-reviews/c682ba1c-dbbc-42ed-8b42-49850501c7e1-1753530983156.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6b7560cf-3b33-4860-b62f-9c316696f96e-1753530997994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ediel Stayed 1 night in Jul 2025 ### 8/10 Good #### Lucio 1 May 2021 #### custo benefício Estrutura do quarto e banheiro já um pouco antiga, como camas e lençóis, o café da manhã é bem servido e de frente para o mar! Tirando a estrutura do quarto, é um bom custo benefício. ##### Lucio Stayed 1 night in Apr 2021 ### 10/10 Excellent #### MARCONY 23 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo Ótima ##### MARCONY Stayed 4 nights in Feb 2021 ### 6/10 Okay #### Verified traveller 30 Dec 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### Precisa melhorar muito o serviço que promete O hotel é muito bom falta um atendimento melhor não tem cozinha e nem bar não ofereci o que promete ##### Verified traveller Stayed 5 nights in Dec 2020 ### 2/10 Terrible #### jailson f de 18 Nov 2019 Disliked: Cleanliness, staff & service #### Não gostei não voltaremos e nem recomendo Fiquei 3 diária e nem uma vez foi feito a limpeza do quarto Funcionários que não estão preocupados com a satisfação dos hóspedes Café da manhã rasouavel ##### jailson f de Stayed 3 nights in Nov 2019 ### 6/10 Okay #### GLAUCO ALBUQUERQUE TAVARE 23 Sept 2019 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities O Hotel esta precisando de uma manutenção, o serviço dos funcionários foi bom, o café precisa melhorar. ##### GLAUCO ALBUQUERQUE TAVARE Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 25 Jun 2019 Liked: Staff & service, property conditions & facilities Great Staff! However, the place is a bit older. Great place to stay if you are looking for a place between Natal and Ponta Negra ##### Verified traveller Stayed 4 nights in Jun 2019 ### 4/10 Poor #### Renato colombo 31 Jan 2019 Disliked: Property conditions & facilities, room comfort #### Requalificação de estrelas A vista do hotel para o mar é bonita - Hotel classificado com 4 estrelas - mas minha recomendação seria 2 estrelas - em meu quarto 516 - a água quente não funcionava do chuveiro e torneira da pia não funcionava - o quarto precisa de melhores cuidados de pintura - estrutura geral do quarto e conforto bem antigos - ármarios com portas vazadas - n\~\]ao recomendo a usar os armários - - parapeito do quarto e corredor feitos em madeira, necessitando urgente de manutenção - pintura ou verniz para melhor proteção, pois encontra-se ásperas e sem acabamento - este hotel requer investimento de melhorias para ser a qualificação de 4 estrelas - outro fator importante é que falta um letreiro luminoso indicando o nome do hotel - a unica placa que tinha - ficava de frente a rua, ao lado de arbustos escuros e ao lado do ponto de de onibus e sem iluminação no letreiro - sendo que a noite foi muito difícil a sua localização mesmo colocando no waze ( mapa ) para localizar e assim era quase impossível ver o nome do hotel - e ao chegar até fiz o questionamento na portaria - e a resposta me dada foi que os hospedes reclema bastante disto - mas pelo jeito não tomam nenhuma providencia - hoje em dia colocar um holofote para iluminar a placa não custa caro ##### Renato colombo Stayed 2 nights in Jan 2019 ### 2/10 Terrible #### Gustavo 18 Feb 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Péssimo Péssimo hotel. Sujo, não existe serviço nenhum. Bar da piscina só no pensamento. Roupa de cama estava suja de cama, precisou pedir para trocar duas vezes. Ar condicionado é central e não gela nada. Piscina imunda, mais bichos e moscas que no zoológico. Café da manhã muito fraco. Funcionários não tem nem uniformes para identificação e nada receptivos. ##### Gustavo Stayed 7 nights in Jan 2018 ### 10/10 Excellent #### marcelo 4 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Uma boa escolha Hotel limpo, lindo, quarto e banheiro grande!!! ##### marcelo Stayed 17 nights in Dec 2017 ### 8/10 Good #### Verified traveller 13 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo custo x benefício O hotel corresponde às expectativas. Ótimo custo beneficio pela localização também. ##### Verified traveller Stayed 1 night in May 2017 ### 2/10 Terrible #### Edmond 18 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fujam. Merecia 2 estrelas. Fui enganado. PÉSSIMO Gostaria de receber meu dinheiro de volta ou ser ressarcido de alguma forma. Sempre prezei pelas informações passadas pelo Hoteis.com, mas dessa vez eu me senti enganado e explicarei os motivos citando todo o ocorrido nesse péssimo hotel: O Hoteis.com informa facilidades do e condições que o hotel deveria oferecer, mas na verdade não fez e foi muito pior. - Hotel totalmente largado sem gestão alguma; - WiFi no quarto: SIMPLESMENTE NÃO EXISTE; - WiFi no Hotel (Recepção, piscina): Sinal até existe mas NÃO FUNCIONA; - Telefone do quarto estava quebrado. Fui até a recepção pedindo alguma solução e estou esperando até hoje (uma piada); - Atendimento na piscina Péssimo e quase inexistente. Se quisesse pedir alguma coisa tinha que ir atrás de um garçom, isso se conseguisse achar; - Banheiro do quarto: Tapete no lugar de toalhas de rosto (nunca vi isso); - Arrumação do quarto: por 3 vezes não arrumaram nosso quarto sendo que nas vezes que arrumaram (depois de eu ter que ir atrás da arrumadeira), a arrumação ocorria lá pelas 14h da tarde. - Lençol da cama era menor do que o colchão; - A limpeza do quarto era horrível. Fiz até um teste deixando um copo de vidro que eu havia usado. Nem encostaram. Faltava até refrigerante; Fomos pedir um prato (petisco) com fritas e o garçom disse que estavam sem fritas. Inacreditável. - Café da manhã horrível, fraco e de péssima qualidade.Toalhas imundas. Tudo muito desagradável. PÉSSIMO HOTEL. Não volto nunca mais ##### Edmond Stayed 8 nights in Jul 2017 ### 6/10 Okay #### José Edílson santos de so 17 Jul 2017 Liked: Cleanliness, room comfort #### Bom O café da manhã muito desorganizado!! Não sei se foi esse dia mas infelizmente foi o que aconteceu ##### José Edílson santos de so Stayed 1 night in Jul 2017 ### 6/10 Okay #### WECKESLLEY 21 Jun 2017 Liked: Room comfort #### MAIS OU MENOS MUITO FAMILIAR OS FUNCIONÁRIOS, ATENCIOSOS, MAS HOTEL PECA EM CHUVEIRO QUENTE, INTERNET. ##### WECKESLLEY Stayed 1 night in Jun 2017 ### 8/10 Good #### Verified traveller 27 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxante Bom ##### Verified traveller ### 8/10 Good #### Verified traveller 4 Apr 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### hotel bom, porem um pouco velho goste, mas o wifi não prestava. ##### Verified traveller ### 6/10 Okay #### PAULO, FORTALEZA-CE 27 Mar 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### PERTO DA PRAIS HOTEL COM INSTALAÇÕES ANTIGAS, PRECISANDO DE MANUTENÇÕES E VÁRIOS SETORES, MAS BEM LOCALIZADO, TUDO MUITO ESPAÇOSO, CENTRAL DE AR CONDICIONADO LIGANDO E DESLIGANDO NA PAREDE SEM CONTROLE REMOTO, FALTA MANUTENÇÃO NA CENTRAL PORQUE QUANDO FUNCIONA EXALA CHEIRO DE MOFO, FIQUEI EM DOIS QUARTOS E OS DOIS TINHA CHEIRO E MOFO, MAS OS APTOS SÃO GRANDES E CONFORTÁVEIS. ##### PAULO ### 10/10 Excellent #### Lucio 25 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel com atendimento muito bom Escelente estadia, o checkin foi rápido, os chalés são bem cuidados, quarto amplo e bastante confortável, café da manhã também foi muito bom, manutenção do hotel em dia e a limpeza nem se fala. ##### Lucio ### 6/10 Okay #### Verified traveller 9 Jan 2017 Liked: Cleanliness, room comfort #### Hotel hermoso pero descuidado El hotel era muy hermoso pero ubicado lejos del centro. Además era imposible de ubicar. La habitación era muy linda pero las sábanas eran viejas y más chicas que la cama. ##### Verified traveller ### 2/10 Terrible #### JOSE RENATO 8 Jan 2017 Disliked: Staff & service, property conditions & facilities #### Hotel regular/abandonado Acredito que o custo benefício não valeu. O Hotel está bem abandonado, transmite um aspecto ruim, poucos funcionários. Quarto cheio de pernilongos, dos 11 dias que fiquei no hotel a piscina estava verde escuro - mesmo após questionar os funcionários, mencionaram que era devido as chuvas (estava pior que a piscina das olimpíadas), o café da manhã é bem fraco e não há muitas opções - todos os dias eram suco de acerola ou caju, bolo com goiabada todos os dias, frios somente apresuntado e muçarela. O ar condicionado dos quartos é central e você não pode escolher a temperatura - só tem uma e é muito gelado. Acredito que o preço deveria ser bem mais em conta, tem hoteis bem melhores por precos quase iguais (Ex Hotel E-suites) ##### JOSE RENATO ### 8/10 Good #### Ana Carolina 5 Jan 2017 O hotel tem um bom custo benefício, se você está de carro pode se locomover facilmente para as principais áreas da cidade, como a praia de Ponta Negra e dá acesso também para as praias do litoral norte. Aparentemente o hotel é acessível para pessoas que precisem de cadeiras de rodas, as rampas de acesso para várias áreas do espaço me chamaram a atenção. O café da manhã deixou um pouco a desejar em relação à qualidade e variedade, os quartos tem poucas tomadas e em muitas áreas o wi-fi não funciona. Acho que o hotel pode melhorar em relação à sua conversação, principalmente no que se refere aos extintores de incêndio que estavam visivelmente deteriorados. ##### Ana Carolina ### 4/10 Poor #### OSMAIR 3 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel não recomendado (muito mal administrado) O café da manhã é muito simplório e todo dia faltavam itens básicos do tipo pratos, guardanapos, facas, garfos, também faltou a reposição dos itens do café da manhã, fiquei hospedado durante 9 dias e todo dia faltavam itens e a reposição era muito morosa. Outro ponto falho é o Wi-Fi(internet) simplesmente não funciona, pra ter acesso ao serviço tinha que ir e ficar ao lado da recepção pra tentar utilizar de forma precária. Os itens disponíveis na geladeira do quarto eram poucos e absurdamente caros. ##### OSMAIR ### 8/10 Good #### Cleonice 2 Jan 2017 Liked: Cleanliness, staff & service, room comfort #### aconchegante, mas, antigo. O hotel é bem confortável, perde ponto apenas porque as instalações são antigas, as tomadas ficam distantes das camas e o condicionador de ar não tinha controle e também ficava longe da casa. ##### Cleonice ### 4/10 Poor #### Cristiano, blumenau,sc 2 Jan 2017 Disliked: Property conditions & facilities #### hotel abandonado hotel precisando de manutenções e reformas, piscina verde, gesso caindo, muito mal cuidado, refeição cara comparando com o mercado local. ##### Cristiano ### 4/10 Poor #### Ivo 28 Dec 2016 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Não é à toa que estava vazio mesmo no verão O que é bom? Só a piscina e a localização em frente ao mar. Móveis bem antigos. A porta de madeira da varanda com cupins. Wifi não pega no quarto.Não há tomadas de 3 pinos no quarto. Em todo o hotel só tem dessa tomada no quiosque da piscina. O bar da piscina é desativado. Se quiser ser servido, tem que ir à recepção e pedir para alguém ir tirar seu pedido. O salão de jogos parece abandonado, com uma mesa de sinuca velha. Mas o pior é o café da manhã. Pouquíssimas opções. E se acabarem, problema seu. Pelo menos foi a ideia que a recepcionista do dia 21 de dezembro de 2016 passou. Relato o caso: No dia 20 liguei para a recepção e perguntei até que horas iria o café da manhã. Fui informado de que até as 10h. Às 9:15, fomos ao café. Não havia pratos nem copos. Esperamos o garçom aparecer. 5 minutos depois, ele aparece e pedimos pratos e copos. Ele os trouxe. Quando fomos nos servir, não havia mais presunto, ovos, bolo. leite quente e havia umas 4 fatias de queijo. Ficamos aguardando o garçom. Depois de alguns minutos, fui à recepção reclamar e lá estava o garçom batendo papo com a recepcionista. Informei sobre as faltas e o garçom disse que muita coisa tinha acabado e não teria como repor, mas que fariam ovo. A recepcionista, por sua vez, de forma extremamente desrespeitosa, disse: "Também. O senhor vem uma hora dessa pro café." Ou seja, segundo essa jovem, a política do hotel é "o café vai até uma determinada hora, mas é melhor vir cedo porque se a comida acabar problema seu". ##### Ivo ## Expedia's Latest Trends ### Hotels > [Occidental Cozumel - All Inclusive](https://www.expedia.co.uk/Cozumel-Hotels-Occidental-Cozumel-All-Inclusive.h694758.Hotel-Information) > > [Radisson Blu Aqua Hotel Chicago](https://www.expedia.co.uk/Chicago-Hotels-Radisson-Blu-Aqua-Hotel-Chicago.h4520626.Hotel-Information) > > [Grand Hotel International](https://www.expedia.co.uk/Prague-Hotels-Hotel-International-Prague.h53340.Hotel-Information) > > [Hotels in Barstow](https://www.expedia.co.uk/Barstow-Hotels.d6699.Travel-Guide-Hotels) > > [Hotels in Phuket](https://www.expedia.co.uk/Phuket-Hotels.d6046393.Travel-Guide-Hotels) > > [Hotels with Connecting Rooms in Tunisia](https://www.expedia.co.uk/Destinations-In-Tunisia-Hotel-With-Connecting-Rooms.0-0-d182-thotelwithconnectingrooms.Hotel-Filter-Destinations) > > [Ocean Palace All Inclusive Premium](https://www.expedia.co.uk/Natal-Hotels-Ocean-Palace-All-Inclusive-Premium.h3196290.Hotel-Information) > > [3 Star Hotels in London](https://www.expedia.co.uk/3Star-London-Hotels.s30-0-d178279.Travel-Guide-Filter-Hotels) > > [B&B Rugby](https://www.expedia.co.uk/Rugby-Bed-And-Breakfasts.d5675-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Sky Nights Hotel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sky-Nights-Hotel-London-Heathrow.h32655400.Hotel-Information) > > [Le Marceau Bastille](https://www.expedia.co.uk/Paris-Hotels-Le-Marceau-Bastille.h1388103.Hotel-Information) > > [Aloft Delray Beach](https://www.expedia.co.uk/Delray-Beach-Hotels-Aloft-Delray-Beach.h27836870.Hotel-Information) > > [Iberostar Hotels in Alicante](https://www.expedia.co.uk/Alicante-Hotels-Iberostar.0-0-d356--bIberostar.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Mellieha](https://www.expedia.co.uk/Mellieha-Hotels-All-Inclusive-Hotel.0-0-d4804-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Best Western Plus Suitcase Paris La Defense](https://www.expedia.co.uk/Paris-Hotels-Best-Western-Plus-Suitcase-Paris-La-Defense.h9598937.Hotel-Information) ### Flights > [Flights from LON-All Airports to Dallas-Fort Worth Intl.](https://www.expedia.co.uk/lp/flights/lon/dfw/london-to-dallas) ### Activities > [Things to do in Strensall](https://www.expedia.co.uk/Things-To-Do-In-Strensall.d3000467523.Travel-Guide-Activities) ### Packages > [Málaga Holidays](https://www.expedia.co.uk/Malaga.d312.Holidays-City-Breaks) > > [Andermatt Holidays](https://www.expedia.co.uk/Andermatt.d6023929.Holidays-City-Breaks) ### General > [Visit Ecuador](https://www.expedia.co.uk/Ecuador.dx51) > > [Visit Zeytinburnu](https://www.expedia.co.uk/Istanbul-Zeytinburnu.dx553248624894208326) > > [Visit Bodrum](https://www.expedia.co.uk/Bodrum.dx745) ---