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SERHS Experience Suites

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Luxury
4.5 star property
9.8

Exceptional

Luxury hotel near Natal Convention Center

Located close to Praia Shopping and Ponta Negra Beach, SERHS Experience Suites provides free continental breakfast, a free daily manager's reception and a terrace. Indulge in a manicure/pedicure, a massage and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as 2 coffee shops/cafes and a garden.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is £386
includes taxes & fees
29 May - 30 May
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About this property

SERHS Experience Suites

  • Luxury hotel near Natal Convention Center
  • Located close to Praia Shopping and Ponta Negra Beach, SERHS Experience Suites provides free continental breakfast, a free daily manager's reception and a terrace. Indulge in a manicure/pedicure, a massage and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as 2 coffee shops/cafes and a garden.
  • Other perks at this hotel include:
    • 4 outdoor pools and a children's pool, along with sunloungers
    • Free self-parking
    • Concierge services, a 24-hour front desk and a front desk safe
    • Luggage storage, coffee/tea in reception and a banquet hall
  • Room features
  • All rooms are individually decorated, and include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Designer toiletries and hairdryers
    • 50-inch Smart TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

  • All-inclusive room rates at SERHS Experience Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Serhs Natal Grand Hotel & Resort
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  • Breakfast included
  • Spa
9.0 out of 10, Wonderful, 1,002 reviews
The price is £111
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: BRL 4 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Service fee: 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does SERHS Experience Suites have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at SERHS Experience Suites?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at SERHS Experience Suites on 29 May 2026 start from £386, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SERHS Experience Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at SERHS Experience Suites?

Self-parking is free at this property.

What time is check-in at SERHS Experience Suites?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at SERHS Experience Suites?

Checkout is at noon.

Are there all-inclusive benefits at SERHS Experience Suites?

Some rate plans available at this property are all-inclusive.

Where is SERHS Experience Suites located?

Nestled on the beach, this Via Costeira hotel is within 1 mi (2 km) of Natal Convention Center and Praia Shopping. Morro do Careca and Ponta Negra Beach are also within 3 mi (5 km).

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

10

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to spend memorable times with your family. Exceptional customer service and facilities.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Arturo Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They changed the reservation system for restaurants with a new first come first serve. queues begin around 6.30pm. the service and restaurants are quite good, but be ready to "take it slow" and enjoy it. if you come with children, the buffets are VERY good, and depending on the day, they can be cooler and less crowded even, enjoyable. the staff is excellent.
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Room excellent
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel en Natal con todas las comodidades y excelente predisposición del staff
Stayed 5 nights in Apr 2026
Verified

8/10 Good

jose francisco

Liked: Staff & service, property conditions & facilities, room comfort
Suite maravilhosa, porém na área da piscina ficam várias garrafas e lixo nas cadeiras e mesinhas,deveriam ser recolhidos, visto que causa uma sensação de sujeira.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Café tem que melhorar

Ficamos numa suíte maravilhosa. Essa opção de suíte tem piscina e uma ótima varanda, quase um terraço. Essa opção de estadia dava direito a um café exclusivo, que eles chamam de VIP no restaurante Tapiro. É bem fraco e o "VIP" deve ser porque o serviço é separado dos demais hóspedes. Faltava simpatia aos atendentes do café da manhã. Tapioca ruim. Pães e café razoáveis. Ótimo atendimento exclusivo no check in. Infelizmente não decorei o nome da moça que nos atendeu.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos numa suite no sétimo andar. Achei esta suite mais privativa que a opção que fica no andar logo abaixo, que aparentemente é a "Premium Suítes", que possui uma piscina maior, mas é visível por quem está no andar de cima. Muito bom! O café da manhã servido no quarto foi ótimo!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Orlando

Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gabriel

Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Gabriella

Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Edilson Tavares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024