Title: Rifóles Praia Hotel & Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rifóles Praia Hotel & Resort Family-friendly hotel on the beach, with 5 outdoor pools ![5 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/41e0f30b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/15ca565a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/3090b703.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/327a26e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/8bc1e361.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Rifóles Praia Hotel & Resort, you can look forward to a swim-up bar, a poolside bar and a terrace. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Treat yourself to a manicure/pedicure at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi. 7.8 Good ## Popular amenities - Spa - Room service - Bar - Pool - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 21 - Oct 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=2078481&PinnedHotelID=2078481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=2078481&PinnedHotelID=2078481&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 22 - Oct 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=2078481&PinnedHotelID=2078481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=2078481&PinnedHotelID=2078481&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2078481&PinnedHotelID=2078481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2078481&PinnedHotelID=2078481&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2078481&PinnedHotelID=2078481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2078481&PinnedHotelID=2078481&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/427b1019.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suíte Junior ### Highlights Lanai Air conditioning Free rollaway/extra beds LCD TV Blackout curtains Hairdryer Jetted bath Private bathroom - 323 sq ft - Partial sea view - Sleeps 4 - 1 Double Bed ![Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/427b1019.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suíte Superior ### Highlights Lanai Air conditioning Free rollaway/extra beds LCD TV Blackout curtains Hairdryer Jetted bath Private bathroom - 603 sq ft - Sea view - Sleeps 3 - 1 Double Bed ![Deluxe Room | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/96c5154f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 7.6 Good 11 reviews ### Highlights Lanai Air conditioning LCD TV Blackout curtains Private bathroom Hairdryer Minibar Cable channels - 258 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/5a81cbec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 322 sq ft - Sea view - Sleeps 4 ![Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/228d09ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Sea View - 602 sq ft - Sea view - Sleeps 3 ![Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/c85616ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Balcony - 258 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Rifoles-Praia-Hotel-Resort.h2078481.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Rifoles-Praia-Hotel-Resort.h2078481.Hotel-Information) ## About the area Located on the beach, Rifóles Praia Hotel & Resort is in Ponta Negra, a neighbourhood in Natal. The area's natural beauty can be seen at Ponta Negra Beach and Genipabu Beach. Travelling with kids? Consider O Maior Cajueiro, or check out an event or a game at Frasqueirao Stadium. [Visit our Natal travel guide](https://www.expedia.co.uk/Natal.dx6142864) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-5.86684%2C-35.18035&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w7gPoNwWSjScHC6KDo9nb4QDlTo=) Coronel Inácio Vale 8847, Ponta Negra Beach, Natal, RN, 590090-040 ### What's nearby - Craft Fair of Ponta Negra - 7 min walk - 0.4 miles - Natal Convention Center - 9 min walk - 0.5 miles - Morro do Careca - 3 min drive - 1.9 miles - Ponta Negra Beach - 3 min drive - 2.2 miles - Federal University of Rio Grande do Norte - 5 min drive - 3.3 miles ### Getting around - Natal Alecrim II Station - 11 min drive - Natal (NAT-Governador Aluizio Alves Intl.) - 61 min drive ### Restaurants - ‪Camarões Potiguar - ‬4 min walk - ‪Curió - Pra cumê e beber - ‬8 min walk - ‪Fogo & Chama - ‬7 min walk - ‪Átma Rooftop - ‬3 min walk - ‪Piazzolla - ‬11 min walk ## About this property ### Rifóles Praia Hotel & Resort Family-friendly hotel near Ponta Negra Beach You can look forward to a swim-up bar, a poolside bar and a terrace at Rifóles Praia Hotel & Resort. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Treat yourself to a manicure/pedicure at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden. Additional perks include: - 5 outdoor pools and a children's pool, along with sunloungers and a swim-up bar - Free self-parking - Express check-in, babysitting (surcharge) and multilingual staff - Meeting rooms, a banquet hall and a 24-hour front desk Room features All 204 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - 32-inch LCD TVs with cable channels - Lanais, daily housekeeping and phones ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/b9188354.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serhs Natal Grand Hotel & Resort Via Costeira - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078494/0034e8b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pontalmar Praia Hotel Ponta Negra - Pool - Breakfast included - Kids pool - Parking included 8.0 Very good 117 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2078494&PinnedHotelID=2078494&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8820000/8818100/8818086/3401cfc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kristie Resort Ponta Negra - 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Pool - Breakfast included - Kids pool - Parking included 9.2 Wonderful 476 reviews £50 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=30115481&PinnedHotelID=30115481&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Palhoca ### Things to do - 5 outdoor pools - Arcade/game room - Children's pool - Free children's club - Full-service spa - Playground - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - 5 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre - Conference centre (3,100 square foot of space) - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Terrace ### Full-service spa - Manicures/pedicures ### Accessibility - No lift ### More - 1 building - 8 floors - Banquet hall - Built in 2000 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Only registered guests are allowed in the guestrooms ### Property is also known as Rifoles Rifoles Praia Rifoles Praia Hotel & Resort Rifoles Praia Hotel & Resort Natal Rifoles Praia Hotel Resort Rifoles Praia Natal Rifoles Hotel Natal Rifoles Praia Hotel Natal, Brazil Rifoles Praia Hotel Resort Natal Rifóles Praia Hotel Rifoles Praia Hotel Resort Rifoles Praia & Resort Natal Rifóles Praia Hotel & Resort Hotel Rifóles Praia Hotel & Resort Natal Rifóles Praia Hotel & Resort Hotel Natal ## Frequently asked questions ### Does Rifóles Praia Hotel & Resort have a pool? > Yes, this property has 5 outdoor pools and a children's pool. ### Is Rifóles Praia Hotel & Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Rifóles Praia Hotel & Resort? > Self-parking is free at this property. ### What time is check-in at Rifóles Praia Hotel & Resort? > Check-in start time: 2 PM; check-in end time: noon. ### What time is check-out at Rifóles Praia Hotel & Resort? > Checkout is at noon. ### Where is Rifóles Praia Hotel & Resort located? > Nestled on the beach, this Ponta Negra hotel is steps from Dunes Park and 1.6 mi (2.5 km) from Ponta Negra Beach. Natal Convention Center and Craft Fair of Ponta Negra are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Rifóles Praia Hotel & Resort Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.8 Location ### 8.0 Staff & service ### 7.2 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 110 8 - Good 110 6 - Okay 59 4 - Poor 27 2 - Terrible 14 ### 6/10 Okay #### Viviane 29 Mar 2023 Liked: Staff & service Disliked: Property conditions & facilities I would give 5 stars for the locations and views. The hotel is very old and smells mold. My first room was horrible. I wasn't sure if the linens was changed because of the stains we saw. My second room was ok. Overall I do not recommend this hotel if you like comfortable rooms like me. ##### Viviane Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Mo 10 Jan 2025 Liked: Cleanliness, staff & service, room comfort #### Worse WiFi ever, they don’t accept Apple Pay. Great hotel in a great location. However, there are a few weird things that Americans will find very unusual one is they do not accept Apple Pay (when even the street vendors in Brazil do). Second it’s probably the worst Wi-Fi in a hotel I have ever used in Brazil. They probably don’t even try to improve it so if you work remote do not rely on the Wi-Fi. It’s absolutely hideous. The only thing that saved this hotel is the location, the breakfast and the staff Everything else is just not great, needless to say that I wouldn’t return. ##### Mo Stayed 3 nights in Jan 2025 ### 8/10 Good #### Patricia 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel oferece bom serviço com funcionários bem simpáticos e educados. O café da manhã e jantar muito bons Apenas destaco que o Hotel precisa de uma reforma em alguns lugares que inclusive estão acontecendo Bem localizado e lugar seguro Boa opção em Natal ##### Patricia Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Henrique 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom! Pessoal atencioso e educado. Comida excelente. Certamente retornarei ##### Henrique Stayed 2 nights in May 2025 ### 8/10 Good #### Marcos 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Marcos Stayed 3 nights in Apr 2025 ### 4/10 Poor #### ISABEL 23 Apr 2025 peguei um quarto que esta fedendo a mofo comuniquei a recepção e eles me acomodaram em outro quarto, tv sem acesso aos canais, o wifi não pega os dados moveis também não pegava so pegava na recepção ##### ISABEL Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Maria de Fátima 22 Apr 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Bom hotel Hotel bom para família e crianças gostei bastante voltaria sim ##### Maria de Fátima Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Osnir 13 Apr 2025 Apartamento reservado, úmido, com vários sinais de mofo, sem condições de uso. Trocaram por um melhor, porém a TV não ligou, trocaram e não ligou, ficamos 6 dias sem TV. Hotel muito sujo, área das piscinas sujas,funcionários despreparados. Café da manhã muito fraco, parte quente sem sabor e todos os 6 dias o mesmo cardápio. ##### Osnir Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Pedro 1 Apr 2025 ##### Pedro Stayed 4 nights in Mar 2025 ### 4/10 Poor #### Verified traveller 27 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não recomendo esse hotel Não gostei e não recomendo. Quarto lotado de pernilongos. Porta da sacada quebrada . Ar condicionado super barulhento e além de tudo havia um barulho constante a noite toda . Cama super desconfortável, luz do banheiro não estava funcionando direito e telefone quebrado . ##### Verified traveller Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Roberto c 7 Mar 2025 Disliked: Staff & service #### Péssima Experiência Foi uma das piores hospedagens. Cafe da manhã ate com bastante itens mas.sem qualidade, farto em.frutas que salva o cafe da manha. Fiz a reserva em uma suite luxo, e que no anuncio tinha viata do mar. Acabou sendo um quarto no piso da garagm ,umido, piso vazando no quarto e banheiro., apesar de ser uma suite reformada. Reclamei no checkin mas disseram que o hotel estava cheio, mesmo me propondo a pagar a diferença. Ha um serio preconceito e os piores quartos sao destinados ao Hoteis.com e outros sites. Reclamamos varias cezes mas a recepcionista Rayara, acho que era esse o nome so revirava os olhos e com total desprezo para resolver qq problema. Na véspera do meu checkout conseguimos com um funcionario da recepção que nao pegamos o nome, trocou nossa suite da 624 para 615, um apto antigo ainda aem.reforma, mas ligava o chuveiro e agua vazava pelo quarto. Enfim ficamos o minimos de tempo possivel no quarto. Nunca mais voltarei neste hotel caso volte a Natal. ##### Roberto c Stayed 6 nights in Feb 2025 ### 6/10 Okay #### Luis 6 Mar 2025 Liked: Staff & service, room comfort ##### Luis Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### TATIANNE 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### TATIANNE Stayed 6 nights in Feb 2025 ### 6/10 Okay #### Carlos Martins 12 Feb 2025 Liked: Cleanliness #### Razoável Não foi boa, escolhi o hotel devido a ter recreação infantil, porém as recriaçoes são limitadas. ##### Carlos Martins Stayed 5 nights in Feb 2025 ### 8/10 Good #### Ole 5 Feb 2025 ##### Ole Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Alessandra 3 Feb 2025 Liked: Cleanliness Disliked: Staff & service #### Péssimo Resort Hotel sem tv a cabo. Não funcionava um canal. Internet no apto não funcionava. Informei ao hotel 3 vezes. Na terceira vez fui na recepção conversar mandaram técnico e o mesmo falou que não tinha o que fazer. Quanto a internet o mesmo falou que não era com ele. E não se movimentou para nada. Ficamos por 8 dias sem acesso a nada. Um dos dias minha filha passou mal e tivemos que ficar no quarto. Foi horrível nada funcionava. Serviço bem ruim da recepção. A recepcionista falou no terceiro dia que estávamos nesse apto que o mensageiro iria no quarto para me mostrar um apto para trocarmos não foi ninguém. Na véspera de irmos embora no sétimo dia deixaram uma carta que iam nos mudar de apto as 18h. Só que no dia seguinte as 8:30h saímos da hotel. Uma falta de atenção total com cliente. Conversei na véspera de sair do hotel com a Patrícia que estava substituindo a gerente e ela só sabia pedir desculpas e falava que iria verificar. Jantamos no hotel todos dias. Comida quase semore a mesma. Sobremesas pareciam todas industrializadas. Nada gostoso. Achamos bem ruim restaurante do hotel. Deveriam ter sobremesa regionais e caseiras. Quem vai num resort quer comer comidas regionais saborosas e belas sobremesas. Funcionários restaurante faziam Pouco caso, vc pedia informação de alguma comida eles falam tem que falar com o chef e viravam as costas. Ué…. Nós hóspedes que deveríamos entrar na cozinha e falar com o Chef? . Foi o pior hotel que fiquei a anos. Não recomendo de jeito nenhum. ##### Alessandra Stayed 8 nights in Jan 2025 ### 6/10 Okay #### Pedro 26 Jan 2025 Disliked: Staff & service, room comfort #### Não voltarei mais! Já tinha ido 2 vezes nesse hotel, e tinha adorado, dessa vez não tive muita sorte, o hotel está precisando URGENTE de uma reforma, quartos com muito cheiro de morfo, guarda-roupa precisando de manutenção, bacia sanitária quebrada, corredores com aspecto de descuido. Na chegada fui muito mal atendida pela recepcionista Sergilandia Fraga, mal humorada e seca nas sua palavras, não colaborativa para resolver nosso problema. Fiquei muito decepcionada. A única coisa boa foi o gerente Leandro, que com uma educação sem igual resolveu meu problema e me tratou muito bem. ##### Pedro Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Misterlane 15 Jan 2025 Hotel maravilhoso, atendimento excelente, recreação para crianças sensacional, equipe de recreação super atenciosos. Amamos ##### Misterlane Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### ALDENI 12 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantástica! ##### ALDENI Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Bruna Aparecida de Araujo 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Viagem em Família com 2 crianças O Resort é muito lindo! Ótimo para viagens em família, café da manhã muito bem servido. Toalhas limpas todo tempo e 5 piscinas maravilhosas. Dica de melhoria: aumentar a iluminação do quarto e a cortina do quarto higienizar (n° 704), fora isso tudo maravilhoso. Com certeza voltaremos mais vezes no Rifóles. ![](https://a.travel-assets.com/ugc/hotel-reviews/86BA957B1140649D95E18E2AFA7F7FB880F04FEF1735914308166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/70439899C4717BA08B56FFC3367AC7803B74A8171735914316570.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4684F4E1F78795C5F7BFE7868525EDBDB70F0A4E1735914316311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/092BE53966849CA6D0B5D2D0C966E11F6B2E2D5A1735914310394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bruna Aparecida de Araujo Stayed 5 nights in Dec 2024 ### 4/10 Poor #### Jarbas 31 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Infelizmente não gostei da estadia devido à um grande atraso de mais de duas horas para disponibilizar o quarto, que segundo os funcionários estava sendo feito limpeza, no horário do checkout solicitei e concederam mais duas horas como recompensa. O quarto também é bem precário, principalmente o banheiro, diante disso não tem como dar uma boa nota! ##### Jarbas Stayed 1 night in Dec 2024 ### 4/10 Poor #### Glaryston 28 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Fomos acomodados num quarto pcr apesar de informar na reserva que eram 2 camas, frigobar todo enferrujado, camas estreitas demais, hotel com aspecto de Velho é mal cuidado !! ##### Glaryston Stayed 2 nights in Dec 2024 ### 8/10 Good #### Renato 24 Dec 2024 ##### Renato Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Shirley A. 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Houve um problema no quarto e o hotel rapidamente resolveu, nos oferecendo um UP grade do quarto. A comida é 5 estrelas, funcionários maravilhosos. Amamos! ##### Shirley A. 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