Natal Hotel Guide - Business Hotels in Natal, Brazil

Nice hotel facing the beach, friendly staff. Large rooms by Brazilian standards. Bathroom very small. Right behind the hotel is the largest Favela in Natal.

I had an excellent stay. Arrived at midnight and the reception desk was open. The receptionist spoke English all very helpful. The room was lovely, and very clean. The air on worked well. Breakfast was amazing. Overall, could not fault the hotel.

I liked this hotel overall but if you are a non-smoker like me, you are going to be disappointed because they do not have non smoking rooms. They will tell you it is non smoking but as soon as you walk in the room the smell of cigarette is strong. They changed me to another room, same story because they do not have any signs on the rooms saying not to smoke. So all the rooms have STRONG smell of cigarette smoke. Another problem is their fire scape exits are not lighted. It is just a sign hanging on the ceiling. In case of fire that the lights go out, you would not know where the fire exit signs are. When I get to my hotel, the first thing I do is, from the door of my room I close my eyes and by touching the wall I guide myself to the fire exit so I know with my eyes closed how to get to the fire exit in case the lights went out because of the fire or the smoke is so heavy that you can not see. I recommend everybody that stays in a hotel, mainly when is several floors, to do the same. No smoke alarm either.

I stayed in this hotel for 5 nights and overall service and facilities were good.

So I was in area for the World Cup so price was high but I'd give this place thumbs up if price is about 200-300 Reais per night. (I paid more than 400, but again, World Cup prices...). Very close to beach, near many restaurants etc

We arrived around 1 PM. Staff were kind and helpful. Hardly any English spoken, but fortunately I am fluent in Spanish and they could handle that a little better. It was nice to find that the hotel had private parking in a closed underground garage area. Regarding the room, the view was fabulous and roomy for me, my partner and two children. The down sides were the noisy air conditioning unit, which most people will want to keep on all night. Also the cold water tap sometimes provided warm water. When I complained at the reception desk, I was told that no one, even locals, drink water tap. I should have been warned of this when I checked in. I am glad I didn't drink any. There is a small shop opposite the hotel where you can purchase large bottles of water. We got a five litre which lasted the five days of our stay (the rest of the time you tend to drink cold beer, caipirinha or fruit juice, all of which are inexpensive). Another issue was the jacuzzi in the bathroom. I wanted to have a bath the last night and found the pump wasn't working. Pillows are excellent and beds are comfortable, always a plus! The last night there was a water leak in the balcony and the water flowed into the room, filling the gaps between the tiles. We were checking out at 1 AM, so it wasn't too much of a pain for us, but otherwise it would have interrupted a night's sleep. Foodwise, the hotel is excellent. Fabulous breakfast. Pools excellent too, and access to the beach with free loungers w/shade.

The hotel is very clean, the customer service experience was great, breakfast was excellent. I will be back.