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Reviews of Majestic Ponta Negra Beach

5 out of 5
Majestic Ponta Negra Beach
Av. Eng. Roberto Freire 3800, Ponta Negra, Natal, RN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 536 out of 776 reviews" "
Rating 8 - Good. 191 out of 776 reviews" "
Rating 6 - Okay. 32 out of 776 reviews" "
Rating 4 - Poor. 10 out of 776 reviews" "
Rating 2 - Terrible. 7 out of 776 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2024

4/10 Poor

Juliana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Lieverson

Disliked: Cleanliness, amenities, property conditions & facilities
Internet doesn’t work and room has a leaking. Talked to staff, nothing happened.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kassius

Stayed 1 night in Jan 2024

10/10 Excellent

Charles H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gold and crystal
A few bumps on the road at check in, but the attentiveness of the staff smoothed things nicely. The decor is unusual and makes a nice change
Stayed 1 night in Sep 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with wonderful staff
Beautiful hotel, great location but what really made our stay exceptional was the staff. Every member of the team, from the cleaners to the managers were very professional and friendly. In particular, we would like to mention the bellhop Alexandre, who was so genuinely helpful and friendly, it really made it feel welcoming returning to the hotel every day.
Stayed 2 nights in Jul 2023

6/10 Okay

carla

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We got back to the hotel late at night after a busy day to find our room locked. Staff said I had only booked for 4 nights so they had to lock. I showed my 5 nights reservation and the door was unlocked. Just to find our room that had not been clean. Very stressful situation. We asked for clean towels. Mistakes like this should not happen in a 5 star hotel. Asked for a drink and they had already closed the bar? At 9:00 pm?. Will not stay there again.
Stayed 5 nights in Apr 2023

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é de uma beleza extraordinária, muito bem decorado. É um luxo .
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Will stay there again
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2020

8/10 Good

Adriana, Recife

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precisa melhorar na questão de café da manhã . Colocar bolo de chocolate e não pequenos pedaços de bolo, Danone , ovos também estava faltando no último dia de hospedagem . A questão da limpeza , sai diversas vezes e quando voltava o quarto não estava arrumado . Estrutura excelente . E atendimento nota 10 . Voltaria mais vezes
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel except... 1. wifi issues that were never resolved. 2. The drainage in the shower and sink were terrible. Apparently they do this on purpose so you don't waste water. But it was brutal. Five minutes into the shower and the water was ankle deep and overflowing. 3. They nickel and dime you. Pool towels come at a charge of 5 reais. I think that's ridiculous. It's their pool. Just give me a towel to use. 4. The pool is teeny. 5. It's further from the beach than I would've liked.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
luxury
great location and amenities
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Martin, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Friendly and very helpful staff. Room made up every day. Excellent breakfast.
Stayed 15 nights in Jun 2017

8/10 Good

Sebastian, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Everything was ok. Personal very professional and committed. Only "issue" is a restaurant with live music just crossing the street, little bit noisy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Majestic Hotel, Ponte Negra
I had an excellent stay. Arrived at midnight and the reception desk was open. The receptionist spoke English all very helpful. The room was lovely, and very clean. The air on worked well. Breakfast was amazing. Overall, could not fault the hotel.

8/10 Good

Lidia, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good option for this area
The hotel is very clean and we enjoyed our stay here. It's difficult to compare it since we have only stayed at this place in Natal. Some pros and cons listed below. Overall, our stay was a very pleasant one. If you go to Natal, make sure you either change your money to local currency in advance or find a place (Banco de Brasil) to use your debit card. Most ATM machines (will not accept your Visa or MasterCard debit card).

8/10 Good

DEMETRIS, cy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Clean beautiful rooms, excellent location and very polite staff.

10/10 Excellent

Daniel, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
I was very pleased by the cleanliness of the hotel, and the quality of the room, breakfast, service, everything, really. I don't know about other hotels in Natal, but there really is no comparison between this and a hotel in Rio de Janeiro. The price is very reasonable, everything about this hotel, except maybe the location, is great. The wifi was spotty, now that I think about it, but I was able to use Skype to call home most days. The neighborhood isn't bad, or anything, but it is a good walk from the beach. There is a neat market nearby, and a restaurant across the street and down a block with some great shrimp dishes.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and noisy hotel
Don't stay here. Hotel is old and rooms are tiny. Windows are not sound proof and you can hear the whole city till the early morning hours

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Wifi was spotty - but overall pretty decent
As a business hotel is this slightly above average. Good wifi (when it works - which is 50-60% of the time). Good breakfast. And friendly staff.

10/10 Excellent

Brasil/Brazil, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western stay ever!
As a world traveler, this has been by far the Best Western I have ever stayed...bar none! The hotel was immaculate, the rooms were perfect, and you must dine in the restaurant, the Chef, the food, and the presentation at delivery was fabulous and very delicious! The staff from the Front Desk, to the dining, cleaning, and just simple helpfulness was stupendous. Though I generally do not stay at a Best, I will make the effort to view or stay at an available one when I am capable. Whenever I am in Natal or the neighboring cities, I will for sure stay here...

8/10 Good

Reality Check

Liked: Cleanliness, staff & service
Just Fine
We were here on business so it was a bit out of town for us, however for the beach crowd I,m sure it would be perfect. Rooms quite small but well equipped and clean. Pool small but we didn,t use it. I heard that the restaurant has good French food but we found the food at the restaurant across the street (Camaroes Potiguar) so incredibly amazing and efficient that we ate there all the time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the beach
We have been very pleased with the reception received. Very good breakfast - good variety of food - all dishes and fruit very fresh - well presented Good location for the beach and restaurant

10/10 Excellent

Marc, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
This is a new hotel and it is in a great condition. we had problem with the internet the first night, but they fixed next morning...perhaps it took a little longer to fix that i would have like.

8/10 Good

Nilton, santana de parnaiba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom local e próximo a bons restaurantes. Um pouco de cheiro de mofo nos quartos,
Stayed 1 night in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jéssica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um hotel maravilhoso! Atendentes nota 10! Café excelente! A camareira Sandra é um amor, arruma com tanto carinho que todos os dias tem um desenho que ela faz com toalhas (coração, laços, cachorros… minha filha amou!). Não vão se arrepender!
Stayed 4 nights in Jan 2024

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Ernandes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

José Cacique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estada maravilhosa, conforto e dedicação dede toda equipe!! Parabéns
Stayed 2 nights in Jan 2024

6/10 Okay

diana

Travelled with family
Liked: Cleanliness, staff & service
Hotel mediano.
Hotel aparentemente tudo muito bom, porém a internet no quarto não pegava, pedi um sanduíche ao comer o pão estava todo esfarelando como já estivesse com alguns dias.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
A estadia foi boa, o atendimento foi excelente, o café da manhã bem servido, porém há necessidade de alguns reparos de manutenção. (Porta do banheiro emperrando, pia do lavatório com dificuldades de vazão).
Stayed 6 nights in Jan 2024

10/10 Excellent

Flávio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ana C D A

Stayed 1 night in Dec 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Stayed 5 nights in Dec 2023

10/10 Excellent

PAULO F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente muito confortável estrutura impecável pessoal muito educado café da manhã incrível
Stayed 12 nights in Dec 2023

10/10 Excellent

CINTIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível e espetacular
Hotel, funcionários, restaurante, localização, tudo excepcionalmente fantástico!
Stayed 7 nights in Dec 2023

10/10 Excellent

LAXMICHAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRULY MAJESTIC
The hotel is very well located near restaurants and shops. Izac at the reception & Emanoel & Eleonor at the breakfast were very attentive & effiecient. I would stay at the Majestic on my next stay
Stayed 4 nights in Dec 2023

10/10 Excellent

Jose Carlos M. dos Passos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel que eu retornaria.
Ótima localização, atendimento excelente por parte dos quadro funcional, estamos satisfeitos.
Stayed 7 nights in Dec 2023

10/10 Excellent

ROSANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Hotel com excelente infraestrutura e atendimento cordial.
Stayed 2 nights in Dec 2023

10/10 Excellent

RICARDO PETRARCA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Glaucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Iane pereira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos o café da manhã, decoração , camas confortáveis! A área da piscina poderia ter música ambiente.
Stayed 1 night in Dec 2023