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Reviews of Bellasera Resort

4 out of 5
Bellasera Resort
221 9th St S, Naples, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1495 out of 1906 reviews" "
Rating 8 - Good. 314 out of 1906 reviews" "
Rating 6 - Okay. 54 out of 1906 reviews" "
Rating 4 - Poor. 29 out of 1906 reviews" "
Rating 2 - Terrible. 14 out of 1906 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property exceeded expectations. The free shuttle service was amazing, our meal at the Claw was great, and our room was perfect. I would recommend to anyone!!
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 18 Apr 2024
Kent, thank you for this lovely review! We're thrilled that we not only lived up to but exceeded your expectations. We hope you are able to come back to Naples again in the near future. We'll have a suite waiting for you!

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
This was such a great stay. I would do it again. Great pool, ervice and food. All in walking distance to town. They also offer complimentary rides to town and the beach.
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on 13 Apr 2024
Thank you for your review, James. We're so happy to hear that you enjoyed your time with us, and everything about the property. We look forward to seeing you again in the near future! Happy Spring!

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Great stay.
Stayed 5 nights in Apr 2024
Response from Guest Services Manager on 9 Apr 2024
Lovely to hear Amanda! We welcome the opportunity to host you again in the near future!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 6 nights in Mar 2024
Response from Guest Services Manager on 9 Apr 2024
Thanks for the "thumbs up" Scott! We look forward to your return trip! Happy Spring!

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Crazy on weekends with difficult parking because of the restaurant Shuttle will take you anywhere within 3 miles
Stayed 2 nights in Mar 2024
Response from Guest Services Manager on 27 Mar 2024
Thank you, Teresa, both for your continued patronage and for taking the time to share your review. We apologize if parking was challenging on the weekends. We are aware that this can be an issue and are constantly looking to find solutions. We hope to have the opportunity to welcome you back again, the next time your plans find you in Naples.

10/10 Excellent

Kenneth Douglas, Costa Mesa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on 26 Mar 2024
Thank you so much Kenneth Douglas for spending a few days with us in sunny Naples! It seems as though you and your wife enjoyed everything about your stay. We're thankful, and we hope you can come see us again very soon.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. 1 bedroom had plenty of space. Staff was very friendly. Very convenient. Pool was very nice with plenty of seating.
Stayed 5 nights in Mar 2024
Response from Guest Services Manager on 26 Mar 2024
Thank you, Tim, for your lovely review and for your kind words regarding our team. We're glad you loved the stay, our location, and our pool! We look forward to welcoming you back later this year.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was soo clean - my husband said it’s the first time he wasn’t grossed out by staying somewhere else. The kitchen was stocked well and the robes are so cozy. Starbucks pods in the room were great. The pool is beautiful, cabanas are a huge plus and service there can’t be beat. We cannot wait to go back.
Stayed 4 nights in Mar 2024
Response from Guest Services Manager on 19 Mar 2024
Melissa, thank you, that means a lot to us. I'll be sure to share with our Housekeeping Department Head as she takes incredible pride in her and the team's performance. We're glad you loved so many things about your stay and we hope to welcome you back very soon!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As always all was excellent!!
Stayed 4 nights in Mar 2024
Response from Guest Services Manager on 17 Mar 2024
Thanks William and thank you for supporting The Bellasera throughout the years! We look forward to the next visit from you and your family. :)

10/10 Excellent

Mary Louise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was wonderful - we will return…
Stayed 2 nights in Mar 2024
Response from Guest Services Manager on 9 Mar 2024
Thank you, Mary Louise, for such lovely feedback. We're so happy you enjoyed your time on property and in Naples! We look forward to your return visit!

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service. Easy parking. Close to 5th avenue.
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on 7 Mar 2024
Thank you, Andre! We're so glad you enjoyed the proximity of our property to downtown Naples. We appreciate you choosing Bellasera and hope to welcome you back again in the near future.

10/10 Excellent

David Gene

We have stayed there several times and have been very pleased each time.
Stayed 7 nights in Feb 2024
Response from Bellasera Hotel Guest Services on 3 Mar 2024
Thank you David Gene! We're thrilled that you continuously have chosen Bellasera as your home away from home. Thank you for your repeated patronage; we look forward to welcoming you back next time!

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent In every way
Stayed 4 nights in Feb 2024
Response from Guest Services Manager on 29 Feb 2024
Wow Tony, thank you SO much for your comments. We're so glad you enjoyed everything about your stay! We hope to see you back to the property for another trip to sunny Naples soon!

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
Photos represent a 5 star hotel pool, restaurants and lobby are terrific. Rooms are mid level condo rooms. Regular 5 foot cast iron tub with super small bath area. Just not very nice for the price.
Response from Guest Services Manager on 27 Feb 2024
Hi John. Thank you for providing feedback on your stay at Bellasera. We're happy you enjoyed our popular hotel amenities, but we're sorry your room did not meet your expectations. The one bedroom/one bath suites offer a combination bathtub and shower since many guests like having the tub. Our larger units with two bedrooms offer a spacious walk-in shower in the master bathroom in addition to the second bathroom with a bathtub and shower combination. We hope you'll consider staying with us again, as we are continuously updating our units and the property.

10/10 Excellent

Rick, Holland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
BEAUTIFIFUL
Stayed 5 nights in Feb 2024
Response from Bellasera Guest Services on 27 Feb 2024
Thank you, Rick! We're so glad you loved the property and enjoyed your time with us. We thank you for your repeat patronage, and we look forward to seeing you again soon!

8/10 Good

Linda

Stayed 1 night in Feb 2024
Response from Guest Services Manager on 26 Mar 2024
Linda, we're glad to see you enjoyed your night with us. We look forward to seeing you in the near future!

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
This was my 3rd time staying here. It’s easy- breezy .
Stayed 3 nights in Feb 2024
Response from Guest Services Manager on 13 Feb 2024
Cindy, we thank you so much for your feedback, and for your repeat business! We look forward to your next visit!

10/10 Excellent

Stacey

Stayed 1 night in Feb 2024
Response from Guest Services Manager on 26 Mar 2024
Thanks Stacey! We're glad you seemed to have enjoyed your stay at Bellasera. We hope you'll consider us again, the next time you find yourself in Naples!

10/10 Excellent

John, chicago

Liked: Cleanliness, property conditions & facilities
Great location walkability and nice condo units
Stayed 5 nights in Dec 2023
Response from Guest Services Manager on 6 Feb 2024
Thanks John! So glad you found the location ideal for your getaway. We look forward to seeing you again in the near future.

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every way! A beautiful suite, nice pool, cheerful service and — best of all — not one, but two spectacular restaurants.
Stayed 9 nights in Jan 2024
Response from Bellasera Guest Services on 1 Feb 2024
Marion, thank you for your review of our property. We appreciate your feedback highlighting both the Bellasera Hotel and our dining areas, the Claw Bar and the London Club. We certainly hope to welcome you back in the near future!

10/10 Excellent

James

Travelled with family
The property was very clean
Stayed 5 nights in Jan 2024
Response from Guest Services Manager on 31 Jan 2024
Thank you for your review, James, and for highlighting the cleanliness at the property. Our Housekeeping Department is amazing, and we are very grateful. We look forward to welcoming you back the next time your travels find you in Naples!

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay!
Stayed 7 nights in Jan 2024
Response from Guest Services Manager on 30 Jan 2024
Thank you, Karen, for staying with us and for your compliments! We hope you enjoyed your vacation to Naples, and we thank you for choosing Bellasera. We hope to see you again later in the year!

10/10 Excellent

ANN

Travelled with family
Liked: Cleanliness
Great location and really good staff.
Stayed 7 nights in Jan 2024
Response from Guest Services Manager on 26 Jan 2024
Ann, thank you for your review and for your kind words regarding the team! We're so glad you enjoyed your time with us. We hope you'll choose Bellasera for your next trip to Naples.

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with Bellasera and if coming back to Naples will definitely stay there again!
Stayed 3 nights in Jan 2024
Response from Guest Services Manager on 23 Jan 2024
So happy to hear that Constance! We're so glad you were impressed and enjoyed your girls weekend! We look forward to seeing you again soon. Thank you for choosing Bellasera.

8/10 Good

ELLEN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Manager on 23 Jan 2024
Ellen, thank you for your score. We look forward to continuing to improve the property and our rooms so that we can keep meeting and exceeding our guests' expectations. We hope you will come back to see us when your travel plans allow!

10/10 Excellent

M Y

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024
Response from Guest Services Manager on 19 Jan 2024
Yvonne, thank you for your score! We enjoyed hosting your group and look forward to seeing you back again next year!

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Manager on 13 Jan 2024
Jason, thank you for your score. We're glad that you seemed to have enjoyed yourself while on property. We look forward to welcoming you back again soon!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel with wonderful staff.
Stayed 3 nights in Jan 2024
Response from Bellasera Guest Services on 10 Jan 2024
Karen, thank you for your great review! We are so glad that you enjoyed our service and your stay. Thank you for choosing Bellasera!

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An outstanding property. Very clean, friendly staff and first-class customer service. Highly recommended.
Stayed 3 nights in Jan 2024
Response from Guest Services Manager on 11 Jan 2024
Kathryn, thank you so much for your lovely review and for recommending us further. We look forward to hosting you again in the near future!

10/10 Excellent

Joseph Charles Gallo

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are wonderful, the property is beautiful!
Stayed 4 nights in Jan 2024
Response from Bellasera Guest Services on 10 Jan 2024
We appreciate your kind review! We are glad that you found our staff helpful and our property beautiful. We hope to see you again soon!

10/10 Excellent

Gary, KENDALL PARK

Liked: Cleanliness, property conditions & facilities
Service desk personnel was helpful. Rooms were beautiful and clean. Could easily walk to downtown.
Stayed 5 nights in Jan 2024
Response from Bellasera Guest Services on 10 Jan 2024
Gary, thank you for your positive feedback! We are very pleased you found our staff helpful, enjoyed the beautiful rooms, and our location to downtown. We hope to welcome you back soon!

10/10 Excellent

Hristina, Des Plaines

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As a family of 4 with two young boys we enjoyed our stay very much. Our room was clean and spacious with a nice kitchen and laundry/drier unit, which came in handy. The pool is nice, service was excellent, and we enjoyed the drinks and food at the restaurant. We will be coming back! Highly recommend as the location is walking/biking distance from 5th avenue and you can rent bikes at the front desk.
Stayed 4 nights in Jan 2024
Response from Bellasera Guest Services on 10 Jan 2024
Hristina, thank you for your wonderful review! We are very pleased to hear that you and your family enjoyed our clean and spacious rooms equipped with a kitchen, laundry and dryer. We are glad that you found the pool enjoyable, appreciated the service, and enjoyed the food and drinks at our restaurant. We look forward to your next visit and appreciate your recommendation!

10/10 Excellent

Elizabeth, Sioux Falls

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location for Naples hotspots on 5th & 3rd. Walkable to shopping, dining, & beach. They offer shuttle service which was handy for our party of 6. We stayed in a 3 bedroom for a great price with top notch amenities. Large & comfortable bedrooms as well as full kitchen. The staff was extremely friendly!!
Stayed 3 nights in Dec 2023
Response from Bellasera Guest Services on 10 Jan 2024
Thank you, Elizabeth, for sharing your positive experience! We're delighted that our hotel's location, amenities, and shuttle service met your expectations. We appreciate your kind words about our friendly staff and look forward to hosting you again in the future!

10/10 Excellent

Amy

Stayed 5 nights in Dec 2023
Response from Guest Services Manager on 9 Jan 2024
Thank you for your score, Amy! It looks like you enjoyed your getaway. We certainly hope to welcome you and your family back in the future. Thank you for choosing Bellasera!

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Front desk person had a negative attitude when asked for a 30 minute extension of checkout. Been there many times - overall front desk experience has been negative for this stay.
Stayed 2 nights in Dec 2023
Response from Guest Services Manager on 31 Dec 2023
Hi Michael, I'm so sorry to hear that you felt one of our team members was rude. Unfortunately, it is extremely difficult for us to grant late check-out requests over the holidays when we are our busiest and the hotel is close to full capacity. It would never be our intention to be rude in any way, as we pride ourselves on providing gracious hospitality to all our guests. We are simply not always able to accommodate all requests, though we certainly try. I sincerely apologize that was your perception. We hope you and your family have a Happy and Prosperous New Year!

10/10 Excellent

David John

Travelled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Oct 2023
Response from Guest Services Manager on 31 Jan 2024
David John, thank you for your score. We hope you enjoyed your suite, and your vacation to Naples. We hope you'll consider Bellasera next time you are traveling to the area!

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to travel around downtown with free shuttle service to Naples botanical gardens, downtown shopping, the beach. Also free bikes available. Enjoyed the seafood tower at the crab claw restaurant on premises.
Stayed 2 nights in Dec 2023
Response from Guest Services Manager on 30 Dec 2023
Thank you, Brenda, for taking time to write this review. We're so glad you enjoyed our complimentary shuttle and The Claw Bar restaurant. We look forward to your next visit. Happy New Year!

10/10 Excellent

Elodie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Guest Services Manager on 30 Dec 2023
Elodie, thank you so much for your score. We're glad your family enjoyed spending the Holidays with us. Happy New Year to you, and we hope to welcome you back next year!

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Services Manager on 27 Dec 2023
Olga, thank you so much. We're so glad that you and your family enjoyed your time with us. Please come stay with us again, and we hope you have a Happy and Prosperous New Year!

10/10 Excellent

Nalin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Probably one of the best hotels we have stayed in as a family. Plenty of room for our family of 5. One kid took the living room sofa bed. Full kitchen meant we could fuel up for the day. Nespresso coffee yummy! Shuttle service was a big help so the family could split up as needed. Front staff was not so helpful but the van drivers and door men more than made up for them. Heated pool, bikes and easy to walk to 5th ave. Loved it
Stayed 4 nights in Dec 2023
Response from Guest Services Manager on 31 Jan 2024
Nalin, thank you so much for your summation of your experience at the property, and also for highlighting how helpful the Bellmen were. We look forward to welcoming your family back next holiday season!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Absolutely Wonderful!
Such a lovely small hotel. Food is wonderful in the restaurant. Rooms are extremely clean and beds very comfortable. All the employees are very nice and very helpful, they will go out of their way to help. Easy quick walk to all the shops on 5th Ave. Will definitely go back.
Stayed 2 nights in Dec 2023
Response from Guest Services Manager on 24 Dec 2023
Elizabeth, thank you so much for your lovely summation of the property and your experience. We appreciate your kind words regarding our team as well! Happy Holidays to you and your family, and we hope to see you again in the near future!

10/10 Excellent

Stacy

Stayed 3 nights in Dec 2023
Response from Bellasera Guest Services on 10 Jan 2024
Stacy, thank you for your rating! We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything you need
Stayed 2 nights in Dec 2023
Response from Bellasera Guest Services Manager on 23 Dec 2023
Thanks, Elizabeth, for your comments, and for staying with us to celebrate the Holiday Season! We look forward to welcoming you back next year!

10/10 Excellent

Elizabeth, Sioux Falls

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location for Naples hotspots on 5th & 3rd. Walkable to shopping, dining, & beach. They offer shuttle service which was handy for our party of 6. We stayed in a 3 bedroom for a great price with top notch amenities. Large & comfortable bedrooms as well as full kitchen. The staff was extremely friendly!!
Stayed 3 nights in Dec 2023
Response from Bellasera Hotel Guest Services on 12 Dec 2023
Thank you Elizabeth for your lovely review! We're thrilled that you and your family enjoyed yourselves so much, and thank you also for your kind words regarding the team. We look forward to hosting you again in the near future. Have a great Holiday Season!

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services Manager on 9 Dec 2023
Thank you, Michael, for your score! We're glad that you enjoyed the property and Naples. We look forward to your next stay! Our team wishes you a Happy Holiday and Happy New Year!

10/10 Excellent

Elizabeth, Sioux Falls

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is so friendly & helpful! Beautiful property & spacious 3 bedroom condo. The amenities are wonderful including the in-room coffee & creamer, toiletries & full kitchen. Champagne upon arrival & pastries for breakfast in the lobby.
Stayed 1 night in Dec 2023
Response from Guest Services Manager on 9 Dec 2023
Elizabeth, thank you so much for your review of our property, and for your kind words regarding our team as well. We're so happy you enjoyed your stay and our amenities. We hope you have a lovely holiday season with your family and we look forward to seeing you next year!

10/10 Excellent

Debora, Kearney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was very close to 5th Ave and Tin City. Walkable to points of interest.
Stayed 3 nights in Dec 2023
Response from Guest Services Manager on 9 Dec 2023
Debora, thanks for your review and comments about our proximity to downtown. We look forward to welcoming you back to Naples as soon as your travel plans allow. Happy Holidays!

10/10 Excellent

KATY

Business traveller
Liked: Cleanliness, room comfort
Continued Improvement!
I have been staying at the Bellasera two to three times a year for more than 15 years. They continue to improve the property with better and better accommodations, service and amenities. It’s the best value in town!
Stayed 5 nights in Nov 2023
Response from Guest Services Manager on 9 Dec 2023
Katy, thank you for your patronage over the years and thank you for noticing all of our hard work to be the best! We hope you and your family have a wonderful Holiday Season and a Happy New Year! See you in 2024!

10/10 Excellent

Suzanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was beautiful. The doormen were attentive and conversational. The reception desk was friendly and inviting. The feel of the hotel was very classic, old Hollywood. The suite where we stayed was clean and room service even called to make sure we were all set. The pool was clean and the area was easily accessible. Overall, we were very happy with our choice to stay at Bellasera!
Stayed 4 nights in Nov 2023
Response from Guest Services Manager on 5 Dec 2023
Thank you, Suzanna, for sharing your experience with us! I'm thrilled you enjoyed your vacation in Naples and our little gem of a hotel. We look forward to welcoming you back for another visit. Have a great Holiday season!

10/10 Excellent

Blake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel and wonderful staff!! Would love to stay again in the future.
Stayed 3 nights in Nov 2023
Response from Guest Services Manager on 5 Dec 2023
Thanks for your review, Blake, and thank you also for your kind words regarding the team! We love to hear that our guests are having the best experience possible. We hope to see you back soon and Happy Holidays!