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Dear Valued Guest, thank you for taking time to share your experience with us. It's not the Standard Asian Hospitality that create by Shangri-La. After receiving your feedback, we have active inspection for the issue. We will improve our service quality to avoid similar situation to occur. Once again, we sincerely apologize for the inconvenience caused. Hopefully we could have the opportunity to serve you again in the future. Looking forward to your next stay with us!
6/10 Okay
Daniel
10 Feb 2024
Daniel
Stayed 1 night in Feb 2024
Response from Hotel Team on 20 Feb 2024
Dear Valued Guest, thank you for taking time to share your recent experience with us. Shangri-La Nanning located in the very heart of city and is connected with the MixC Shopping Mall, where you can enjoy the experience of dining, shopping and relaxing. We are striving to delight our customers each and every time and aiming to exceed expectations through consistent high quality service and the value in our products. Thank you for your compliments and looking forward to welcoming you back soon!
10/10 Excellent
Ron
27 Jul 2023
Ron
Stayed 6 nights in Jul 2023
Response from Hotel Team on 13 Sept 2023
Dear Valued Guest, thank you for taking time to share your recent experience with us. Shangri-La Nanning located in the very heart of city and is connected with the MixC Shopping Mall, where you can enjoy the experience of dining, shopping and relaxing. We are striving to delight our customers each and every time and aiming to exceed expectations through consistent high quality service and the value in our products. Thank you for your compliments and looking forward to welcoming you back soon!
Dear Valued Guest, thank you for taking time to share your recent experience with us. Shangri-La Nanning located in the very heart of city and is connected with the MixC Shopping Mall, where you can enjoy the experience of dining, shopping and relaxing. We are striving to delight our customers each and every time and aiming to exceed expectations through consistent high quality service and the value in our products. Thank you for your compliments and looking forward to welcoming you back soon!