Building design

Reviews of Shangri-La Nanning

4.5 out of 5
Shangri-La Nanning
No. 136-1 Minzu Road, Qingxiu District, Nanning, Guangxi

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

ZIDONG

Liked: Cleanliness, staff & service, property conditions & facilities
Shower water was not hot enough
Stayed 1 night in Mar 2024
Response from Hotel Team on 19 Mar 2024
Dear Valued Guest, thank you for taking time to share your experience with us. It's not the Standard Asian Hospitality that create by Shangri-La. After receiving your feedback, we have active inspection for the issue. We will improve our service quality to avoid similar situation to occur. Once again, we sincerely apologize for the inconvenience caused. Hopefully we could have the opportunity to serve you again in the future. Looking forward to your next stay with us!

6/10 Okay

Daniel

Stayed 1 night in Feb 2024
Response from Hotel Team on 20 Feb 2024
Dear Valued Guest, thank you for taking time to share your recent experience with us. Shangri-La Nanning located in the very heart of city and is connected with the MixC Shopping Mall, where you can enjoy the experience of dining, shopping and relaxing. We are striving to delight our customers each and every time and aiming to exceed expectations through consistent high quality service and the value in our products. Thank you for your compliments and looking forward to welcoming you back soon!

10/10 Excellent

Ron

Stayed 6 nights in Jul 2023
Response from Hotel Team on 13 Sept 2023
Dear Valued Guest, thank you for taking time to share your recent experience with us. Shangri-La Nanning located in the very heart of city and is connected with the MixC Shopping Mall, where you can enjoy the experience of dining, shopping and relaxing. We are striving to delight our customers each and every time and aiming to exceed expectations through consistent high quality service and the value in our products. Thank you for your compliments and looking forward to welcoming you back soon!

8/10 Good

CHEN PANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Hotel Team on 13 Sept 2023
Dear Valued Guest, thank you for taking time to share your recent experience with us. Shangri-La Nanning located in the very heart of city and is connected with the MixC Shopping Mall, where you can enjoy the experience of dining, shopping and relaxing. We are striving to delight our customers each and every time and aiming to exceed expectations through consistent high quality service and the value in our products. Thank you for your compliments and looking forward to welcoming you back soon!

10/10 Excellent

Chi Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Reservation on 5 Dec 2022
尊敬的宾客,感谢您选择南宁香格里拉并与我们分享您的体验。我们非常荣幸您对我们的服务表示认可,于南宁香格里拉能俯瞰邕城繁华城景,与万象城相通,让您能有购物、饮食、休憩一站式体验 香格里拉传承亚洲的优秀传统,以可持续的经营方式和待客之道为宾客创造丰富多彩的美好生活。我们将继续努力贯彻香格里拉式热情好客的服务。衷心期待您的再次光临,我们将竭诚为您服务!