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Royal Tulip Canaan Nairobi

Photo gallery for Royal Tulip Canaan Nairobi

Featured image
Outdoor pool, open 7:00 AM to 6:30 PM, pool loungers
Outdoor pool, open 7:00 AM to 6:30 PM, pool loungers
Outdoor pool, open 7:00 AM to 6:30 PM, pool loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Royal Tulip Canaan Nairobi

Royal Tulip Canaan Nairobi

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100

Explore the area

  • Popular LocationYaya Centre9 min walk
  • Popular LocationPrestige Plaza17 min walk
  • Popular LocationRoyal Nairobi Golf Club5 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)49 min drive

Choose dates to view prices

About this area

Nairobi

Located in Nairobi, Royal Tulip Canaan Nairobi is in the entertainment district. Nairobi Gallery and Nairobi Railway Museum are cultural highlights, and some of the area's activities can be experienced at Royal Nairobi Golf Club and Kenya Railway Golf Club. Travelling with kids? Consider Giraffe Centre, or check out an event or a game at Nyayo National Stadium.

What's nearby

  • Yaya Centre - 9 min walk
  • Prestige Plaza - 17 min walk
  • Royal Nairobi Golf Club - 5 min drive
  • Nairobi Hospital - 9 min drive
  • Arboretum - 11 min drive

Getting around

  • Syokimau SGR Railway Station - 21 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 49 min drive

Restaurants

  • Mosaic — 1 min walk
  • Amalayi African Cuisine - 2 min walk
  • Osteria del Chianti - 3 min walk
  • Casablanca - 4 min walk
  • Cedars Restaurant - 4 min walk

About this property

Royal Tulip Canaan Nairobi

Family-friendly Nairobi hotel in Kilimani with full-service spa
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 94 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Royal Tulip Canaan Nairobi offers 94 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Thabiti Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Chef
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; to check in, go to Guest could be accommodate in a near by hotel
If you arrive at the property after hours, you'll need to check in at an alternate location: Available Hotel
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 33 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

Property is also known as

Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Hotel
Royal Tulip Canaan
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Nairobi Nairobi
Royal Tulip Canaan Nairobi Hotel Nairobi

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 14 out of 48 reviews
5 - Excellent 29%
Rating 4 - Good. 22 out of 48 reviews
4 - Good 46%
Rating 3 - Okay. 5 out of 48 reviews
3 - Okay 10%
Rating 2 - Poor. 5 out of 48 reviews
2 - Poor 10%
Rating 1 - Terrible. 2 out of 48 reviews
1 - Terrible 4%

4.2/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Stayed 2 nights in Jan 2021

3/5 Okay

Travelled with group
Disliked: Cleanliness, staff & service
Average hotel and not worth the money
The standards for this hotel have really gone down since a stayed in 2016. Not as excellent as it used to be. The maid came to clean my room at about 4pm.I asked her why they don’t do it earlier and she said cos that’s when we do it. Absolutely disappointed.
Stayed 2 nights in Jan 2021

3/5 Okay

Stayed 1 night in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
kindly please return what I paid for 3 night
I didn’t stay there at all , I stayed at mövenpick apartments from 4th tell 7th .
Stayed 3 nights in Aug 2020