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Royal Canaan Nairobi Hotel

4.0 star property
A tranquil daytime retreat in Kilimani with international dining options, complemented by convenient dry cleaning services and valet parking

Choose dates to view prices

Royal Tulip Canaan Nairobi offers a peaceful Kilimani getaway. Rejuvenate at the spa with Swedish massages and reflexology, then dine at the poolside Mosaic restaurant. This upscale hotel is an ideal base for exploring the area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £102
includes taxes & fees
19 Jul - 20 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard King Room

Standard King Room | Minibar, in-room safe, desk, laptop workspace

Standard King Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

Standard Queen Room | Minibar, in-room safe, desk, laptop workspace

Standard Queen Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a large bed, a bedside table, a nightstand, a mirror, a window with curtains, and a framed picture on the wall.

Standard Twin Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior King Room

A hotel room with a large bed, a desk, a chair, and a desk lamp.

Superior King Room

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

A hotel room with a bed, two armchairs, a sofa, a coffee table, and a desk with a lamp.

Executive King Room

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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27 Jul - 28 Jul
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About the area

Located in Nairobi, Royal Canaan Nairobi Hotel is in the city centre. Village Market and Thika Road Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park. Arboretum and Nairobi Railway Museum are also worth visiting. Visit our Nairobi travel guide
Map
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100

What's nearby

  • A giraffe in a grassy field with a city skyline in the background.
    Nairobi National Park
    8 min drive - 5.0 miles
  • Yaya Centre
    5 min walk - 0.3 miles
  • Lucky 8 Casino
    17 min walk - 0.9 miles
  • Prestige Plaza
    18 min walk - 1.0 mile
  • Royal Nairobi Golf Club
    3 min drive - 1.2 miles

Getting around

  • Syokimau Station
    33 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    35 min drive

Restaurants

  • Artcaffe
    6 min walk
  • Arabian Palace
    6 min walk
  • Sierra Brasserie
    7 min walk
  • Golden Spot
    4 min walk
  • La Jardin
    9 min walk

About this property

Royal Canaan Nairobi Hotel

  • Upscale hotel located in Kilimani
  • Consider a stay at Royal Canaan Nairobi Hotel and take advantage of a terrace, a hair salon and dry cleaning/laundry services. Treat yourself to spa services, such as a manicure/pedicure, a hot stone massage or a body scrub. The on-site international cuisine restaurant, Mosaic, offers breakfast, lunch, dinner, light fare and pool views. In addition to a bar and a health club, guests can connect to free WiFi in public areas.
  • Additional perks include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking and extended parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
    • Tour/ticket information, a 24-hour front desk and meeting rooms
  • Room features
  • All 94 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and bidets
    • 43-inch LCD TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and a personal chef

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 17 kilometres
  • Free covered self parking on site
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 23 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mosaic
  • Terrace Bar - Level 1

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • 958 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 23 for adults and from USD 15 for children
  • Airport shuttle fee: USD 38 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: M-Pesa
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

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Reviews

Royal Canaan Nairobi Hotel Reviews

8.2

Very good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 57 out of 124 reviews
Rating 8 - Good. 40 out of 124 reviews
Rating 6 - Okay. 11 out of 124 reviews
Rating 4 - Poor. 11 out of 124 reviews
Rating 2 - Terrible. 5 out of 124 reviews

Reviews

Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay and staff are very friendly...Always stay with Royal Canan hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Idan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, nice breakfast, good security, very pleasant staff.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Bashir

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great customer service
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility, good service, good restaurant
Stayed 1 night in Mar 2025
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the stay and want to thank you everyone for their friendly service.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Abdiaziz

Liked: Cleanliness, staff & service, amenities
I recently stayed at Royal Caanaan Nairobi for three nights and had a wonderful experience. The location is excellent, surrounded by malls and restaurants, all within walking distance. The front desk staff greeted me warmly, and the managers were very attentive. The hotel itself is beautiful, clean, and quiet, with a strong emphasis on security, which made me feel very safe. Although I didn’t have the chance to try the breakfast or visit the spa and pool, I was impressed by the amenities. One small downside was the presence of alcohol in the room, which might not be suitable for everyone, but the staff was very accommodating and removed it promptly. Overall, I highly recommend this hotel!.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant. Great for a small meeting or celebration but also Staycation.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIGHLY RECOMMENDED

We would like to thank the staff they were so good to us and we highly recommend this place. Family friendly and helpful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Abeba Baraki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this hotel! The facilities are impressively modern one standout feature was the automatic door sign system for "Clean" or "Do Not Disturb," which was both convenient and thoughtful. The room was spotless and well-maintained, and the staff were incredibly friendly and helpful throughout my stay. Great job to the entire team!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mohamed

I like about the quietness of the property.great customer services. The buffet at dinner wasn’t that great hopefully, they will offer variety of options. But overall great experience. Coming back soon inshallah.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Poul

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Fair hotel

Fine hotel. Very little space for work. Useless pool. Outdoor area uncosy. Nice personnel. Decent food. Good gym! - but needs a cleaning. Fine but small rooms.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Tomoki

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 13 nights in May 2026
Verified

8/10 Good

Abdule

Liked: Cleanliness
Clean Rooms with good staff support
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, friendly for both the pocket, guest and value for money.
Stayed 13 nights in Mar 2025
Verified

8/10 Good

Adebisi

Liked: Cleanliness, staff & service, amenities
The place was beautiful and serene
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

EYOBO MOSES KUOL

Liked: Cleanliness, staff & service, property conditions & facilities
Location, safety, and cleanliness
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location, away from the areas that riot when there is political unrest. The hotel is lovely. The staff is friendly, and there is a nice mall with food within a block or so if you get tired of hotel food. The hotel food is also good, but I like to get out and look around.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Edman

Liked: Cleanliness, staff & service, amenities
He couldn’t find my reservation. Took 15 min to find it
Stayed 1 night in Jan 2026
Verified

8/10 Good

Atef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hôtel

Level hotel, friendly welcoming staff, clean well designed lobby and restaurant areas, very confortable room, well located in Kilimani, very quiet area compared to neighbourhood, the only issue is with the SHOWER : water mixer needs maintenance. I will return again.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Abdulaziz

Liked: Cleanliness
Staff are not very welcoming
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Obinna

Liked: Cleanliness
Disliked: Staff & service, amenities
Phone wasn't working, they never even checked phone or AC before checking me into the room. Quite unpleasant experience. Food was great and food service was great.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Hugh

Disliked: Room comfort

Disappointing

The corridors smelt like cigarettes. I was given a box of a room with 2 ridiculous sized chairs that were completely out of place for such a small room. AC was just air and no chill. Changed to a bigger room, also an odd space with a small window and an enormous blank wall that should’ve been a window . Won’t be back.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Atef

Disliked: Staff & service

Poor maintenance, cold shower

It was my 3rd stay at Royal tulip and unfortunately with same bad experience with a basic issue which is the shower : cold and leaking, when i did the check-in at 10pm i kindly asked the front desk agent to give me a room without shower problem, and this is what he confirmed to me, but at my surprise: cold water & leaking shower, they couldn't do anything that night and morning time i took a cold shower too, and just two hours before my check-out they suggested to me another room which doesn't make sense.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Markenson

Liked: Cleanliness
Disliked: Staff & service, amenities
This is 3rd time I stayed at this place, previous times were ok, but this time I noticed the service quality is declining (perhaps less competition) - This time was VERY disappointing. POOR Communication and POOR Trained Staff at front desk!! 1) Before I arrived, I sent them 2-3 messages requesting for Shuttle services (despite it's not free). No one answered my message, not even an apology when I reported it at front desk. 2) After a long-tired flight, I took an Uber and arrived at check-in, I gave the staff my ID, My Expedia booking ref# ... I said my booking was on Expedia (she looked a bit lost). I stood there for 25 min. waiting, while she's searching. I finally I told her to call her Manager, who probably instructed her to give me any room. Guess what? ... she puts me in a Room for ppl with disabilities (Fine), but not even 1 small bottle of water, and hot water takes forever to come :( They finally realized that (and changed the room) after I went downstairs complaining there's not even 1 small bottle of water in my room and asked 1 from restaurant (explicitly tell them to report that at front desk). Guess what? At check-out, the lady wanted me to pay for the water, telling me I should've ask her to send 1 blablabla. Until I said ... "you know I may report that in my review, right?" Then, she said hold on, let me call my Manager. Who finally asked her to remove it. If you're going there, make sure you find a way to communicate to avoid surprises and waste time.
Stayed 11 nights in Jun 2026
Verified

10/10 Excellent

Jean michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très propre,personnel serviable,belle piscine,salle de musculation bien équipée,le petit déjeuner est excellent,hôtel bien placé
Stayed 6 nights in Mar 2026