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"Loved our stay in Radisson. Nothing compares to the care Cebuanos give to their guests. Our family have travelled to different countries in Europe, Japan and even in the US, our stay at Radisson tops it all. The breakfast buffet was definitely the best of all! Your staff are just incredibly awesome, super kind and helpful. From front desk, to lobby helpers, restaurant servers, nurse, housekeeping, they were all wonderful. Each of them treats their guests equally, regardless of color. We are a Filipino family but they treated us with exact care just as how they would for foreigners. I booked the business room, without knowing we’d get business lounge access. Unfortunately, during out stay my husband and I weren’t able to use the business lounge access. Kids are not allowed. I am so thankful they exchanged our free breakfast from BCL to the breakfast buffet downstairs without extra fee. The pool was under renovation which was fine. You’ll be busy exploring the city anyways. The convenience is 10/10! It’s almost adjacent to SM City mall which is why we chose this. Their service is 12/10! Would definitely be back at Radisson. "

" Friendly staff and very clean room."

"Clean rooms, good food and service"

"Tolle Lage, Unterkunft und Personal! Das Frühstück war auch sehr gut. Sehr empfehlenswert. —— Great location, accommodations and staff! Breakfast was also very good. Highly recommended. "

"Yes, room spotless and service personnel super attentive as well as front desk, concierge, buffet personnel Christian, room attendants on 18th floor. Everyone has a welcoming attitude and always smiling as soon as you step in the main entrance. Oh, its just hard to work on the tv coz its on chonese but the technician put alk the time to fix it. It was a wonderful stay and wish to come back next time in Cebu coz everything is within walking distance to Ayala malls, casino, etc. Not to mention our buffet breakfast is massive and very affordable with hotel discount. But senior cant do this all the time. They shld have affordable small portion meals even as to go meals. Our seniors cant eat, too much. Clean room stood the best, special thanks from rm. 1832 and 906. Staff are naturally superb assisting us all the time. Very happy camper here. Awesome stay."

"All staff and facilities perfect"

"The room was amazing, the staff was very kind. The food at the restaurant was great 👍👍"

"The Hotel had great views on Travelocity. On google maps not so good. Here’s whatever experienced on our stay. Location is great. Lots of places to eat in the area. Very clean and safe at night in the New Mactan area. Outside the area in the day it was fine at night I wouldn’t let my girlfriend walk alone. The hotel was great. Any bad experiences that were written prior have been remedied since it became a Mercure hotel. The staff were amazing. Front desk had at least 6 people there to check in and out. Jay-R was the doorman he was awesome always got us a cab or a Grab. Super helpful and a good guy for sure. The hotel room was spacious, pretty basic but a nice big bed, the ac was very cold. The water temp could have been hotter but it was warm enough to fog the mirror in the bathroom. The buffet had a good selection of local and continental dishes. Fresh and well stocked. The gym had a lot of equipment and the pool was not too big but it was enough. There was also a steam bath and a sauna the guests could use for free. We didn’t go to the beach or use the spa we went outside the area for that. Overall it was a great experience no complaints and if we visit Cebu again we would definitely stay at the Mercure Hotel again."

"The coutesy of the staff in general was beyond my expectations. Always available to answer a question or offer assistance yet not overwhelming. I'll be back."