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Mystic River Hotel & Suites Near Casinos

Photo gallery for Mystic River Hotel & Suites Near Casinos

Featured image
Indoor pool, pool umbrellas, pool loungers
Indoor pool, pool umbrellas, pool loungers
Indoor pool, pool umbrellas, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Mystic River Hotel & Suites Near Casinos

Mystic River Hotel & Suites Near Casinos

2.5 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
9 Whitehall Avenue, Mystic, CT, 06355

Explore the area

  • Popular LocationOlde Mistick Village10 min walk
  • Popular LocationMystic Aquarium and Institute for Exploration12 min walk
  • Popular LocationCharles W. Morgan at Mystic Seaport2 min drive
  • AirportNew London, CT (GON-Groton - New London)10 min drive

Choose dates to view prices

About this area

Mystic

Mystic River Hotel & Suites Near Casinos is located in Mystic. Mystic Seaport and Stonington Vineyard are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ocean Beach Park. Don't miss out on a visit to Mystic Aquarium and Institute for Exploration. Guests appreciate the hotel's quiet location.

What's nearby

  • Olde Mistick Village - 10 min walk
  • Mystic Aquarium and Institute for Exploration - 12 min walk
  • Charles W. Morgan at Mystic Seaport - 2 min drive
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive
  • Steamboat Sabino at Mystic Seaport - 2 min drive

Getting around

  • Mystic Station - 3 min drive
  • Providence, RI (PVD-T.F. Green) - 44 min drive

Restaurants

  • Frank's Gourmet Grille - 4 min walk
  • Bleu Squid - 9 min walk
  • Go Fish - 10 min walk
  • Latitude 41° - 19 min walk
  • Mystic Pizza - 3 min drive

About this property

Mystic River Hotel & Suites Near Casinos

Hotel with free parking, near Mystic Aquarium and Institute for Exploration
Along with an indoor pool, this smoke-free hotel has a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site. All 147 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls and hairdryers.
Mystic River Hotel & Suites Near Casinos offers 147 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • Lockers available
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (2442 square feet)
  • A meeting room

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 25 per accommodation, per stay and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ramada Mystic Hotel
Mystic River & Suites Casinos
Mystic River Hotel & Suites Near Casinos Hotel
Mystic River Hotel & Suites Near Casinos Mystic
Mystic River Hotel & Suites Near Casinos Hotel Mystic

Frequently asked questions

Overall score and ratings

2.9
Rating 5 - Excellent. 126 out of 954 reviews
5 - Excellent 13%
Rating 4 - Good. 215 out of 954 reviews
4 - Good 23%
Rating 3 - Okay. 224 out of 954 reviews
3 - Okay 23%
Rating 2 - Poor. 169 out of 954 reviews
2 - Poor 18%
Rating 1 - Terrible. 220 out of 954 reviews
1 - Terrible 23%

3.0/5

Cleanliness

3.4/5

Staff & service

2.4/5

Amenities

2.6/5

Property conditions & facilities

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed like they were doing construction the pool was dirty...algae in pool water not heated mold in surrounding areas. Leak from upstairs into bathroom water pouring in. Would not relocate us. Courtyard overgrown and dirty
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Property was filthy, moldy, and grim
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with family
I never went tried canceliy through app several times no call back
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom shower was clogged we got there late around 10 on .. next say we saw the property from outside it looks awful .. dirty outside it needs to be cleaned. It was out first and last time staying there
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were assigned was not cleaned when we opened the door. The maid had to open 5 or 6 other doors to find a room that was clean for us. The room had a musty smell to it. The pool was was big which was nice, 5 feet at the deepest end but could have used a vacuuming. I am guessing this property was just bought recently and they are trying to get it fixed up with repairs but it feels l like it is stuck in the 1970s
Stayed 3 nights in Aug 2021