Deluxe Double Room, City View | Premium bedding, down duvets, memory-foam beds, individually decorated
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Reviews of Hotel Golden Castle

2 out of 5
Hotel Golden Castle
Sayyaji Rao Rd, Mysore, KARNATAKA

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

9.0/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Sumit

Stayed 2 nights in Aug 2023

8/10 Good

Elvin, Mississauga

4/10 Poor

Surojit

Travelled with family
Liked: Cleanliness
Hotels.com committed to give complimentory Breakfast, but once i reached hotel then they denied to give Complimentory Break fast. Room is bigger but there is no ventilation at home.
Stayed 2 nights in Dec 2020
Response from Manager on 10 Feb 2021
Hello surojit, greetings from hotel golden castle and thanks for your valuable time and giving us review, we regret for the service you faced at the hotel. We ensure you the better service on your next visit, looking forward to serve you better with fully sanitised and safety measures kept during this pandemic times. Thanks

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good check in...clean and spacious room.nice
Stayed 2 nights in Oct 2020

4/10 Poor

Guest, Pune

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is good and well maintained. But staff is very slow and not courteous. We reached hotel at 8 in the night after our tiring journey from Ooty, still the room was not ready. They took 45 mins for check in. Housekeeping was never done in two days of our stay. We had to struggle to even get a water bottle from them. Very poor service.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Location and cleanliness Poor room service Complementary breakfast was not good..they have either tea or coffee for breakfast
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019