3/5 Okay
Verified traveller
Travelled with partner
3 Jul 2021
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2021
Playa Esperanza Resort affiliated by Melia
Photo gallery for Playa Esperanza Resort affiliated by Melia
Overview of Playa Esperanza Resort affiliated by Melia
Playa Esperanza Resort affiliated by Melia
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
Avenida de la Albufera No 4, Playa de Muro, Muro, Mallorca, 7458
Explore the area
- Playa de Muro8 min walk
- Albufera Natural Park19 min walk
- Alcudia Beach5 min drive
- Palma de Mallorca (PMI)42 min drive
Choose dates to view prices
About this area
Muro
Located in Muro, Playa Esperanza Resort affiliated by Melia is on the beach. Roman Remains of Pollentia and Pollentia Monographic Museum are local landmarks, and the area's natural beauty can be seen at Albufera Natural Park and Playa de Muro. Hidropark and Karting Can Picafort are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
What's nearby
- Playa de Muro - 8 min walk
- Albufera Natural Park - 19 min walk
- Es Comú - 3 min drive
- Alcudia Beach - 5 min drive
- Cova de Sant Martí - 5 min drive
Getting around
- Sa Pobla Station - 13 min drive
- Palma de Mallorca (PMI) - 42 min drive
Restaurants
- Speisesaal — 1 min walk
- Pasta Pizza Factory - 3 min walk
- Fusion 19 - 4 min walk
- Boy - 9 min walk
- El Patio - 14 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Wheelchair-accessible parking available
- Free off-site parking within 328 ft
- Street parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 14 per person
- 1 restaurant and 1 coffee shop/cafe
- 3 poolside bars and 2 bars/lounges
- Room service available
Things to do
- 3 outdoor pools
- Arcade/games room
- Archery
- Beach volleyball
- Bike rentals
- Children's pool
- Full-service spa
- Health club
- Indoor pool
- Mountain biking
- Outdoor tennis court
- Playground
- Sauna
- Shopping
- Hot tub
- Tennis
- Volleyball
Family friendly
- 3 outdoor pools
- Arcade/games room
- Children's pool
- Free children's club
- Free supervised childcare/activities
- Corner/local shop
- Indoor pool
- Laundry facilities
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Gift shop/newsstand
- Corner/local shop
- Library
- Newspapers in reception
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Spanish
Business services
- Business centre
- Conference centre (3229 square feet of space)
- A meeting room
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 3 treatment rooms
- Body scrubs
- Body treatments
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage - Thai
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa open selected days
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Shared microwave
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Heating
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 41-inch flat-screen TV
- Satellite channels
More
- Desk
- Laptop-friendly workspace
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Muro
4 star
Hotel
Guest rating 4+
Free WiFi
Pool
Business-friendly
Policies
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
The "Assigned at Check-in" room layout and furnishings may differ from the photos shown.
This property enforces a strict dress code during dinner in the restaurant.
Renovations and closures
The following facilities or services will be unavailable from September 10 2021 to October 31 2021 (dates subject to change):
- Spa
The property is closed during the winter season.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child 1 year old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 14 per person (approximately)
- Airport shuttle fee: EUR 79 per vehicle (one-way)
- In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts Visa, Mastercard, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Men are required to wear trousers (long pants) for dinner.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the health club, fitness facility or hot tub
Guests under 15 years old are not allowed in the spa
Property is also known as
Hotel Playa Esperanza
Hotel Playa Esperanza Muro
Playa Esperanza
Playa Esperanza Hotel
Playa Esperanza Muro
Hotel Playa Esperanza Playa De Muro, Majorca
Playa Esperanza De Muro
Hotel Playa Esperanza
Playa Esperanza Resort
Esperanza Affiliated By Melia
Playa Esperanza Resort affiliated by Melia Muro
Playa Esperanza Resort affiliated by Melia Hotel
Playa Esperanza Resort affiliated by Melia Hotel Muro
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.2/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Verified traveller
30 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2020
5/5 Excellent
paul
Travelled with family
20 Oct 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff.
Stayed 4 nights in Oct 2019
5/5 Excellent
Verified traveller
Travelled with partner
11 Sept 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Aug 2019
1/5 Terrible
Verified traveller
Travelled with family
2 Sept 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent traveller
Stayed 12 nights in Aug 2019