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Overview of Mercure Hotel München Altstadt

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Pillow top beds, free minibar items, in-room safe, desk
Pillow top beds, free minibar items, in-room safe, desk
Pillow top beds, free minibar items, in-room safe, desk
Pillow top beds, free minibar items, in-room safe, desk

Mercure Hotel München Altstadt

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air conditioning
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationTown Hall of Marienplatz5 min walk
    Popular LocationRathaus-Glockenspiel5 min walk
    Popular LocationMarienplatz5 min walk
    AirportMunich (MUC-Franz Josef Strauss Intl.)39 min drive

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Standard Twin Room, 2 Single Beds

4.8/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Double Bed

4.8/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed

4.6/5 guest room rating
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

About this area

Munich

Located in Munich's Munich City Centre neighbourhood, Mercure Hotel München Altstadt is in the city centre and near a metro station. Viktualienmarkt and Marienplatz are notable landmarks, and travellers looking to shop may want to visit Karlsplatz - Stachus. Looking to enjoy an event or a game? See what's going on at Olympic Stadium or Olympiahalle. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Town Hall of Marienplatz - 5 min walk
  • Rathaus-Glockenspiel - 5 min walk
  • Marienplatz - 5 min walk
  • St Peter's Church - 6 min walk
  • Viktualienmarkt - 6 min walk

Getting around

  • Marienplatz Station - 7 min walk
  • Munich Central Station - 13 min walk
  • AirportMunich (MUC-Franz Josef Strauss Intl.) - 39 min drive

Restaurants

  • Augustiner Klosterwirt - 3 min walk
  • Favorit Bar - 4 min walk
  • Starbucks - 4 min walk
  • Andechser Am Dom - 4 min walk
  • Augustiner am Dom - 4 min walk
View in a map

About this property

Mercure Hotel München Altstadt

3.5-star Munich hotel in Munich City Centre, walk to Marienplatz
A 24-hour business centre, self parking and dry cleaning are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All 80 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels and first-run films, and other amenities include minibars (stocked with some free items) and coffee makers.
Mercure Hotel München Altstadt offers 80 forms of accommodation with minibars (stocked with some free items) and a safe. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • First-run films
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 24 December 2020 to 10 January 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 13.00 per pet, per night
Dogs only

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 13.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

Frequently asked questions

Can I cancel my reservation for free at Mercure Hotel München Altstadt and receive a full refund?
Yes, Mercure Hotel München Altstadt offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hotel München Altstadt cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Hotel München Altstadt pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 13.00 per pet, per night.
How much is parking at Mercure Hotel München Altstadt?
Self-parking is available for a fee.
What time is check-in at Mercure Hotel München Altstadt?
Check-in is from 3 PM - midnight.
What time is check-out at Mercure Hotel München Altstadt?
Checkout is at noon.
Where is Mercure Hotel München Altstadt located?
Located in Munich City Centre, this hotel is within a 10-minute walk of Marienplatz, Viktualienmarkt and Karlsplatz - Stachus. Marienplatz Station is 7 minutes by foot and Karlsplatz (Stachus) Station is 8 minutes.
4.4
Excellent
Rating 5 - Excellent. 249 out of 486 reviews
5 - Excellent 51%
Rating 4 - Good. 200 out of 486 reviews
4 - Good 41%
Rating 3 - Okay. 26 out of 486 reviews
3 - Okay 5%
Rating 2 - Poor. 9 out of 486 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 486 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was a great experience, 5 minutes by walk to the Marienplatz. Very good breakfast, room very clean and comfy and fast check in. I highly recommend!
Stayed 2 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very central
Hotels in my opinion always have a poor pillow choice , given the covid 19 everything was managed as best as could be , very well priced . Very nice staff .
Stayed 3 nights in Jun 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Staff & service
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel that's central
A central hotel right off Marienplatz making it an easy walk to great German restaurants and close to the S-Bahn. An excellent breakfast buffet was provided to start the day and helpful staff offering good directions to local establishments All in all, good value for money and I will stay again.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Very convenient, clean, and friendly European Hotel. Within blocks of city center shopping and government complexes.
Stayed 1 night in Feb 2020

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