2/5 Poor
Melissa
Travelled with family
23 Jun 2022
I was told I would be able to park my car prior to check in time. However, when arriving, I was unable to obtain a parking key independently and was not told how parking access worked. I was not given check in instructions 24 hours prior, like the email said I would. Luckily, there was one (very overwhelmed) woman who was able to help us after calling and driving around multiple times looking for the parking (it is underground via elevator and says "exit" where you enter as well, so it was very confusing without instructions). The stay was ok... it was 95 and the AC was limited with no ability to control it in the building.
Stayed 1 night in Jun 2022