Mumbra Holidays from £699

Checkout was a bit slow but everything else was good

The room was nice, a little out dated but clean. We got a partial sea view which was lovely. The breakfast was really good, plenty to choose from and had some cook to order food items. The bar had a happy hour. However there was only one beer included in the offer, which was more expensive beer, Carlsburg Elephant. During our stay, there was a film being filmed on the roof terrace, where the pool was. We were not told about this, and our room was right below, so every night (6 nights) you could hear banging, people walking and loud music, sometimes into the early hours. We did not want to move as we had a lovey view. When we went to the pool the whole area had not been cleaned up from the film shoot, there was something in the jacuzzi so could not use that all week, there were no sun loungers so had to get some chairs to put by the pool, and no towels, so had to ask for these to be brought up. Not the service you expect. We were paying customers so expected to be able to use all facilities, and was disappointed that the pool and terrace area was not fully available to its guests. We chose the hotel for the pool and terrace where we could have a meal on, Having a film shoot on the roof spoilt our first experience in India,

Breakfast don't have much option and the room is average the bathroom faucets is very hard to use and the towel is too old almost turn to yellow color.

Amit Kaul and his team has been fantastic, from the cleaners to Senior Management. Special mention to Kajal at breakfast and to Razzak in the Pool Area, absolutely been amazing and been very attentive at all times.. I cannot faulter any aspect of our stay in all the Oberoi Hotels on this vacation besides the food issues in Delhi

Excellent breakfast.