Mccloud Mercantile Hotel

Property class: 2.5

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At Mccloud Mercantile Hotel, you can look forward to shopping on-site, a coffee shop/cafe and a garden. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a library and a fireplace in reception.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

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Showing 12 of 12 rooms

View all photos for Charles Miller (212)

A cozy bedroom with a large bed, a fireplace, a window seat, and a view of the outdoors.

Charles Miller (212)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Mercantile (205)

A spacious living room with a wooden floor, a black sofa, patterned armchairs, a coffee table, and a television on a blue stand.

Mercantile (205)

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Friday George (214)

A bedroom with a wooden floor, a bed with a headboard, a window with blinds, a door, and a lamp on a side table.

Friday George (214)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hot and Tot (210)

A bed with a textured blanket and pillows, a wooden headboard, a wall-mounted lamp, and a small table with a vase.

Hot and Tot (210)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Minnesota Room (208)

A neatly made bed with a lace pillow and a textured blanket, a wall-mounted lamp, and a small white nightstand with a drawer.

Minnesota Room (208)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Railroad Room (204)

A neatly made bed with striped bedding and decorative pillows, a bedside lamp, and a metal headboard.

Railroad Room (204)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1940's Room (202)

A bedroom with a metal bed frame, a wooden nightstand, and a wall-mounted shelf. There are framed botanical illustrations on the wall.

1940's Room (202)

  • Sleeps 5
  • 2 Double Beds

View all photos for Shasta Wintu (216)

A cozy attic bedroom with a wooden sloped ceiling, a large bed with white bedding, a rocking chair, and a small window.

Shasta Wintu (216)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Arts and Crafts (203)

A cozy room with a bed, two chairs, a table, a fireplace, and a window with blinds.

Arts and Crafts (203)

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Founders Room (211)

A room with a bed, a nightstand, a lamp, a chair, and a painting on the wall.

Founders Room (211)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for GG's Attic (206)

Room

GG's Attic (206)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 400 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Whispers Den

A cozy bedroom with a bed, a sofa, a chest of drawers, a suitcase, and a television.

Whispers Den

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
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About the area

McCloud is home to Mccloud Mercantile Hotel. The area's natural beauty can be seen at Lake Siskiyou and Mount Shasta. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snow tubing. Visit our McCloud travel guide
Map
241 Main St, McCloud, CA, 96057

What's nearby

  • A waterfall cascading down a rocky cliff into a river surrounded by dense forest.
    McCloud Falls - Upper Fall
    21 min drive - 9.6 miles
  • A calm lake with a bridge, snow-capped mountains, and dense forest in the background.
    Lake Siskiyou
    21 min drive - 15.3 miles
  • A mountain landscape with a clear sky, a prominent evergreen tree, and a valley with scattered buildings and roads.
    Mount Shasta City Park
    21 min drive - 16.4 miles
  • A waterfall cascading over a rocky cliff into a clear pool surrounded by forest.
    Mossbrae Falls
    24 min drive - 17.5 miles
  • A mountain range with snow-capped peaks and dense forest in the foreground.
    Mount Shasta Ski Park
    24 min drive - 10.7 miles

Getting around

  • Dunsmuir Station
    21 min drive
  • Redding, CA (RDD-Redding Municipal)
    83 min drive

Restaurants

  • Sojourn Coffee
    3 min walk
  • Floyd's Frosty
    5 min walk
  • Traci’s White Mountain Cafe
    1 min walk
  • Siskiyou Brew Works
    7 min walk
  • McCloud Coffee
    5 min walk

About this property

Mccloud Mercantile Hotel

  • Property highlights
  • At Mccloud Mercantile Hotel, you can look forward to shopping on-site, a coffee shop/cafe and a garden. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a fireplace in reception.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Concierge services, a gift shop and tour/ticket information
    • A banquet hall, wedding services and a water dispenser
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • LCD TVs with cable channels
    • Heating and daily housekeeping

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Frequently asked questions

Is Mccloud Mercantile Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mccloud Mercantile Hotel?

Self-parking is free at this property.

What time is check-in at Mccloud Mercantile Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Mccloud Mercantile Hotel?

Checkout is at 11:00 AM.

Where is Mccloud Mercantile Hotel located?

Situated in McCloud, this hotel is steps from Sierra Nevada Conservancy and 1.6 mi (2.6 km) from McCloud Golf Club. McCloud Falls - Upper Fall and Mt. Shasta Nordic Center are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mccloud Mercantile Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 95 out of 117 reviews
Rating 8 - Good. 14 out of 117 reviews
Rating 6 - Okay. 4 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The people were so friendly. Our room was quaint and inviting. A wonderful mix of time past and modern amenities. We look forward to returning.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, the room was spacious, clean and comfortable. The location was central to Shasta/Burney and gave the feel of old world charm. The only reason to give 4 star was that it would be great if there were light filtering drapes, the blind was letting too much light in making it hard to sleep after 6am, that's how I like 'dark' but rest of the stay was lovely.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, wonderful staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Our room was clean and beautifully decorated. They have great dining options close by.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic stay the rooms are adorable…
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are cute shops nearby, but they close early, so plan ahead. Ski area was easy to get to.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place to stay. I have stayed in just about every room. The rooms are meticulous, beds are comfortable, you can contact the staff if you need anything. The town of McCloud is just so charming.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Quaint but a little too rustic for me.shower was difficult, wiring and extension cords seemed unsafe. I appreciate this is a very old hotel but I prefer something less musty. The staff was lovely and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restful stay in an historic building. Delicious breakfast. Greeted and bid goodbye by a helpful owner.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very warm and cozy welcome! All clean and neat.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and cozy. Very quiet and comfortable. I slept well and peaceful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! So cute and quaint and the room was lovely. Will definitely come again!
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Small town, quaint, family owned. Has a rustic vibe. Quiet. Beautiful surrounding area.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to snowmobile and the snow didn’t cooperate but we settled in to our sweet thoughtfully detailed room. We were told it was the smallest of the rooms but as a couple we enjoyed it and the Mountain View’s. We took advantage of the eateries downstairs loving the Butcher Block grill gotta try the steak sandwiches!! So good. Loved exploring the area and coming back to the common areas and a toasty fire. The history of this place is so cool and got to have a lovely conversation with the owner who was very friendly and welcoming. Would love to visit again and catch some snow next time. Thank you!
Evening light
Warm cozy common areas
Our room
Front of the mercantile
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay. Very friendly owners. Cute lovely rooms. Gorgeous area. I will stay there again.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Unique and historic property. Huge and spotless rooms, a breakfast credit valid at two great places, nice restaurant/bar on site. We stayed in the Arts & Crafts room and it was so charming and comfortable. The claw-foot tub was just what the doctor ordered after a full day of hiking. Great stay!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah was amazingly helpful with local restaurants & place to visit etc.. Our hotel room ( Art & Craft) was Fantastic! Huge room with very tasteful interior & very comfortable bed! It was Best hotel experience! Thank you Sarah!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how everything was old style but well kept clean and pretty. What I didn't like is that I happened to come when shops were closed but that has nothing to do with the hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay. I have been staying here since the early 2000s and have stayed at least 10 times (if not more). The Inn is beautifully and meticulously restored keeping with the time-period of the building but adding modern conveniences such as excellent water pressure, comfortable beds, and many other amenities. The owners are so warm and welcoming. I recommend the Mercantile Inn to everyone I know.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Stars My husband and I recently had the pleasure of staying at this hotel, and we couldn't be more impressed! The location was perfect - quiet and clean, making it an ideal getaway from the hustle and bustle of daily life. Our room was truly amazing and beautifully decorated. We felt right at home! Downtown, we enjoyed some fantastic food at the local restaurants. Our waitress (unfortunately, I've forgotten her name) was incredibly helpful and attentive. However, two staff members truly made our stay exceptional: Darlene and Stacy. Darlene went above and beyond to ensure our stay was remarkable, and Stacy's coffee shop downstairs served up an amazing breakfast! We highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old 1890's building in mountain town. Kitchen down the hall had hot drinks available. Surprised to find no hair dryer in the room. Should have packed mine. Nice toiletries in the bathroom. TV had no signal, but it may be due to the weather. Woke up to snow in the morning, so we left without trying the breakfast. Sign in the cafe listed $12 for hotel guests.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very charming, clean, and quiet.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Most charming hotel ever. Friendly, clean and cozy!
Stayed 1 night in Dec 2025