Mount Royal Cross

Vue de rêve

Nice historic building with a good location. Our grand city view room was spacious and had a great view, but with kind of an odd layout. The separate living room area was very narrow - but it worked. The service left something to be desired. The staff was kind of indifferent and not very accommodating. We requested hypo-allergenic (nonfeather) pillows at check in and the clerk said he would see what he could do but wasn't sure they had any available. A bellman came to the room and said he couldn't locate any with kind of a "sucks for you" attitude, I then complained again to the front desk and told them we didn't appreciate the attitude and were likely to change hotels the next day, and miraculously they located a couple of hypo-allergenic pillows for us about 20 minutes later. Also, the maid service was not what you would expect in a luxury hotel - they kind of did the minimum (made beds, emptied wastebaskets, changed out glassware), but didn't rehang robes or tidy up like some other hotels we have stayed at.