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Reviews of Concord Grand

3 out of 5
Concord Grand
139, Galle Road, Dehiwala, Mount Lavinia

Reviews

6.2
Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Terence

Liked: Staff & service, property conditions & facilities, room comfort
A overnight stop over
Ideal for a quick stop in the city, food is good, room is basic and in need of some tlc but was ideal for the night and price
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Cold Shower Anyone?
I want to be fair and accurate on this review for future travelers. There is someone at the front desk 24 hours to take your calls and take care of problems. The staff is very friendly and speak pretty good English. There is no shuttle bus service from the International Airport. You can get a car at the airport easily and it will cost about $18 USD to get there (about 40 km on pretty good toll road 300 in Sri Lanka currency). Get at least $200 USD converted at the airport for incidentals. The hotel uses 220 VAC and has large square and round 3 pin plugs so you need multi-plug adapters which the front desk does not provide. I didn't eat there, but they have a little breakfast cafe and a big bar. There was no blow drier or properly heated hot water in the shower. The bed was comfortable and the AC unit worked well. There is an elevator to get you to the upper floors. The Hotel is really a 2 star in the U.S. rating system. I would stay there again if they address the cold hot-water issue.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from sadheesh on 19 Apr 2019
Dear Sir, thank you for your comments, its very help full to our business and please come again. best regards, concord team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Perera, Sri Lanka

Disliked: Staff & service
Unsatisfactory and unhelpful. Not flexible at delivering a good service.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good, not value for money ...................::.........;......
Stayed 1 night in Aug 2018

2/10 Terrible

Ahilan, Sri Lanka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are not friendly at all. Poor Room confition.. A/C leak.. No action taken on the complains about the poor condition.. Not worth for money.. Specially poor treatment for the people who come through online booking.
Stayed 6 nights in Aug 2018

8/10 Good

Navie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money and experience for a city centre hotel. Friendly and helpful staff. Good restaurant and pub on-site.
Stayed 4 nights in Dec 2017

4/10 Poor

H.G., London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic Hotel with poor Facilities
Old dirty room (201), sagged bed, broken door and window handles, room WiFi never worked, hotel staff are like zombies (except reception). Hotel restaurant 'Karapincha' has terrible service, waiters are not trained and do not pay attention to customers. Overall, this is a poor service hotel
Stayed 2 nights in Sep 2017

10/10 Excellent

lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff!
My stay in Concord was very pleasant. Staff were very courteous and very helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Budget hotel
It was nice staying at the hotel. Little bit off from the center, but the tuk tuk station in front of hotel makes your movement around easier. Providing menu of their restaurant would have prevented me of having expensive dinner at the hotel.

8/10 Good

Tamara, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, situated in a convenient location.
Had a clean room with comfortable beds, hot water. Room was cleaned everyday. I had a very pleasant stay at this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good. Restaurant food selection should be improved.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pas 3 étoiles, chambres vétustes et mal équipées, très bruyant, pas de frigo, ni coffre, pas entretenu, mal placé, par contre wifi bien.
Stayed 2 nights in Feb 2020

6/10 Okay

よおこ, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゴールドロード沿いで便利
中級ホテル。ゴールロード沿いでコロンボに慣れていて、バスが使いこなせる人ならオススメ。値段の割に設備もよし。従業員もみんなフレンドリーです。