Search Hotels Near Mount Hope Cemetery, Rochester

"I booked with Hotels.com, but when I arrived, they did not have a room for me. I was stuck at 10:30 PM. Beware of this hotel and of Hotels.com"

"Parking was easy. Maintenance and upkeep was not timely. Breakfast options were standard fare."

"The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks."

"Only stayed at the property for one night. Everything was perfect, breakfast was good,etc. Will definitely stay at the property again soon."

"DO. NOT. STAY. HERE. I had the WORST experience I have ever had with a rental at this disgusting place. Not only was it nauseatingly dirty and smelly, but I fell and injured myself on the steps that were extremely slippery. Of course the host took zero responsibility and fought me every step of the way about a refund.Truly, I have seen sketchy motels that were cleaner and more comfortable than this place.I wish I could give a 0/10. "

"The room had no sink-related toiletries... Hand soap, tips, etc. Also, the arm of the desk chair was broken. Other than that it was fine."

"The hotel was very clean and the room was clean and comfortable. The staff were nice, helpful, and available. The neighborhood where the hotel is located is very artsy and fun."

"I was worried about negative reviews but hoped these were from people that are hard to satisfy. I was very wrong. The filthiest and dirtiest property we have ever stayed at. Cannot believe it was the Hyatt brand. Stained carpets everywhere - room and common areas, stains on sheets and bedding. Basically a dirty room that was lightly surface-cleaned. Simply disgusting. Paper-thin wall. Overall, a terrible property in dire need of many improvements. This was our first trip, with many more to come to Rochester and will never stay there again. T"

"Extremely convenient efficiency"