Title: Hyatt Regency Rochester Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Regency Rochester Downtown Rochester's perfect blend of comfort and convenience awaits travelers, with attentive multilingual staff ready to assist throughout their stay ## Photo gallery for Hyatt Regency Rochester ![Front of property – evening/night - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/7124dbea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/775380a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/78bf8553.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/009c5c02.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hyatt Regency Rochester, in the heart of the city, offers a comfortable urban retreat. Enjoy rooftop terrace views, on-site laundry, and Italian cuisine at CORSO restaurant for breakfast and happy hour. Multilingual staff are always available to help. ## Reviews 7.4 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £103 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Room, 1 King Bed (High Floor) ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 7.4 Good 6 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 7.4 Good 19 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, River View ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View 7.6 Good 12 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - 350 sq ft - River view - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Roll-In Shower) ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll-In Shower) 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed (Skyline) ![Suite, 1 King Bed (Skyline) | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/a8140a5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Skyline) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - 700 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, River View (High Floor) ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/775380a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View (High Floor) 8.0 Very good 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/8b8c7a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 7.8 Good 59 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Pillow-top bed - 350 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds (High Floor) ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/8b8c7a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (High Floor) 8.4 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Pillow-top bed - 350 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, River View ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/8b8c7a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, River View 7.0 Good 9 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Pillow-top bed - 350 sq ft - River view - Sleeps 4 - 2 Queen Beds ### King Room with ADA Shower - Sleeps 4 ### Superior Suite - Sleeps 4 ### Two Queen Room High Floor - Sleeps 4 ### Two Queen Room with River View - Sleeps 4 ### Two Queen Room - Sleeps 4 ### King Room - Sleeps 4 ### King Room with River View - Sleeps 4 ### King Room High Floor - Sleeps 2 ### King Room with River View High Floor - Sleeps 4 ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/d0d8d0b2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Rochester Downtown, NY Downtown Rochester - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hyatt-Regency-Rochester.h10380.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hyatt-Regency-Rochester.h10380.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.15642%2C-77.60822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oEXhi4B_YAAaIga5sK6XlbK2e1c=) 125 East Main Street, Rochester, NY, 14604 #### What's nearby - Rochester Riverside Convention Center \- 2 min walk \- 0.1 miles - Genesee River \- 2 min walk \- 0.1 miles - Blue Cross Arena \- 6 min walk \- 0.4 miles - Strong \- 8 min walk \- 0.5 miles - Eastman School of Music \- 8 min walk \- 0.5 miles #### Getting around - Rochester Station - 10 min walk - Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive #### Restaurants - ‪Rochester Public Library - ‬4 min walk - ‪The Street - Craft Kitchen And Bar - ‬1 min walk - ‪Mercantile On Main - ‬3 min walk - ‪Bar Bantam - ‬4 min walk - ‪Patron Saint - ‬4 min walk ## About this property ### Hyatt Regency Rochester Hotel near Rochester Riverside Convention Center Located close to Blue Cross Arena and Strong, Hyatt Regency Rochester provides a terrace, a coffee shop/cafe and laundry facilities. The on-site American cuisine restaurant, CORSO \~ Italian Casual, offers breakfast, lunch and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi. Other perks at this hotel include: - Full breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, a TV in reception and a gift shop - A lift, free newspapers and a front desk safe - Guest reviews say great things about the helpful staff Room features All 341 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. More amenities include: - Free infant beds and free extra beds - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with designer toiletries and showers - 55-inch flat-screen TVs with premium channels - Fridges, coffee/tea makers and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/d0d8d0b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Rochester Downtown, NY Downtown Rochester - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.2 Very good 846 reviews £110 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/91000000/90050000/90048700/90048682/8476d601.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Rochester Downtown Downtown Rochester - Pool - Breakfast included - 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Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 843 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=889629&PinnedHotelID=889629&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/10000000/9500000/9495100/9495093/01488b76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Rochester/University & Medical Center Strong - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 1,000 reviews £123 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=9495093&PinnedHotelID=9495093&HadPinnedHotel=true®ionId=-1&adults=2) ![Fireplace](https://images.trvl-media.com/lodging/3000000/2270000/2268400/2268313/db5025bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Rochester University by IHG 19th Ward - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,001 reviews £92 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=2268313&PinnedHotelID=2268313&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/20000/13100/13051/4a0e8b8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Rochester Brighton Brighton - Pool - Free airport shuttle - Parking included - Free Wi-Fi 8.6 Excellent 851 reviews £88 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=13051&PinnedHotelID=13051&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Secured, covered parking on site (USD 16 per day) - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking options include a garage ### Food and drink - Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - CORSO \~ Bar - CORSO \~ Italian Casual ### Things to do - Gym - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room cot - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 24-hour business centre - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Assistive listening devices - Braille/raised signage - Lift (183 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk (92 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 25 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Free rollaway/extra bed - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels - IPod dock - Pay films ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 60 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 23 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: approximately USD 10 to 22 for adults and USD 9 to 15 for children - Covered self-parking fee: USD 16 per day (in/out privileges) - Pet fee: USD 60 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property ### Property is also known as Hyatt Regency Hotel Rochester Hyatt Regency Rochester Hyatt Rochester Rochester Hyatt Rochester Hyatt Regency Hyatt Regency Rochester Hotel Rochester Hyatt Regency Rochester Hotel Hyatt Regency Rochester Hotel Hyatt Regency Rochester Rochester Hyatt Regency Rochester Hotel Rochester ## Frequently asked questions ### Is Hyatt Regency Rochester pet-friendly? ### How much does it cost to stay at Hyatt Regency Rochester? ### How much is parking at Hyatt Regency Rochester? ### What time is check-in at Hyatt Regency Rochester? ### What time is check-out at Hyatt Regency Rochester? ### Where is Hyatt Regency Rochester located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Regency Rochester Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Amenities ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 394 8 - Good 216 6 - Okay 177 4 - Poor 111 2 - Terrible 103 ## Reviews ### 6/10 Okay #### Zanine 16 Dec 2025 Liked: Property conditions & facilities Disliked: Cleanliness The staff was really nice and helpful. The room was not completely clean upon arrival. ##### Zanine ### 10/10 Excellent #### Brian 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Friendly staff!@ ##### Brian Stayed 1 night in Nov 2025 ### 10/10 Excellent #### David Charles 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel was Great , quite and close to where we were going. ##### David Charles Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sarbjit 22 Sept 2025 Liked: Staff & service, property conditions & facilities Helpful staff , clean ##### Sarbjit Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Suzannne 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk staff not accommodating and inefficient. Took long time to check out. ##### Suzannne Stayed 3 nights in Dec 2025 ### 8/10 Good #### Brandye 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, the hotel staff and barternders were so friendly. I'd stay here again. ##### Brandye Stayed 1 night in Aug 2025 ### 8/10 Good #### Derek 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The room service was good. ![Blue Cross Arena](https://a.travel-assets.com/ugc/hotel-reviews/c09717b4-cfe3-4151-8081-800f76d8961b-1758475478091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Blue Cross Arena](https://a.travel-assets.com/ugc/hotel-reviews/dbd1f00b-ce57-4189-b615-cf0b93c3fff6-1758475474226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Derek Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sonia 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean , staff was very nice will stay again ##### Sonia Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Caroline 3 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities I had asked for a late checkout and was attended to in a rude manner the bathroom shower flower was cracked .the lady didn't even try . ##### Caroline Stayed 2 nights in Nov 2025 ### 8/10 Good #### Norman 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great spot to be located in. ##### Norman Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Penny 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities From check in to check out, it was perfect. We had tickets to the Arena, and getting to the hotel and getting to the venue was easy. All good. ##### Penny Stayed 1 night in Oct 2025 ### 4/10 Poor #### Jolene 12 Nov 2025 Disliked: Amenities, property conditions & facilities There was NO HOT Water! Couldn’t take a shower til the next morning. ##### Jolene Stayed 1 night in Nov 2025 ### 6/10 Okay #### Anna 16 Nov 2025 Disliked: Amenities, property conditions & facilities The hotel lacks a lot of amenities at $250/night price. The front desk staff was friendly. But unfortunately the rooms are in much needed renovation: pillows are worn out and completely flat, rust stains in the bathroom floors, curtains don’t close all the way, A/C vents are so dirty the room becomes an allergy inducing trap, tv has almost no watchable channels and movies cost $18.99 to rent. Not to mention it is not in the best part of town so getting food near by is almost impossible. ![](https://a.travel-assets.com/ugc/hotel-reviews/8d2f7275-2122-4716-b7ac-45536e56109a-1763316193530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4899d4f-e753-4bfd-a811-4a1b516de0c7-1763316220592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anna Stayed 2 nights in Nov 2025 ### 8/10 Good #### Aviana 20 Jun 2025 Great hotel ##### Aviana Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sean 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities All good ##### Sean Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Deana 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was vry clean, the lobby was nice an always smelled good only thing i wish they had a microwave in the room. I loved how you had to have a code to get in and out of garage with made things safer ##### Deana Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Wayne Lydell 30 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities They booked me into a filthy room and it was not updated. I learned from another white guest that his room was updated clean and wonderful. I feel as if I was given an outdated dirty room due to my race and being profiled when arriving. I had to request a new room and they moved me to another room. Very unpleasant experience. ##### Wayne Lydell Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Dana 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Everything and everyone was wonderful. ##### Dana Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kenneth 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very attentive to my needs and expidited my requests. ##### Kenneth Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alyson 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean. The rooms are not sound proof but with a fan app it was totally fine. ##### Alyson Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Claire 21 Sept 2025 Disliked: Property conditions & facilities Staff is nice. Property is falling apart ##### Claire Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Charles 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience, quick easy check-in. Clean and spacious rooms as well. ##### Charles Stayed 1 night in Jul 2025 ### 8/10 Good #### Michael 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice property, convenient check in and out. No complaints. ##### Michael Stayed 1 night in Jul 2025 ### 8/10 Good #### LISA 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. Parking ramp is somewhat of an obstacle course but you feel safe and secure. Hotel lobby and room was very clean. Breakfast had some issues like rotting bananas. The fruit for yogurt was just about empty. The French toast sticks were hard as a rock. Staff was very nice and accommodating. ##### LISA Stayed 1 night in Oct 2025 ### 4/10 Poor #### Jeff 4 Oct 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Th ##### Jeff Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Arlo Midtown](https://www.expedia.co.uk/New-York-Hotels-Arlo-Midtown.h48669360.Hotel-Information) > > [Westgate New York Grand Central](https://www.expedia.co.uk/New-York-Hotels-Westgate-New-York-Grand-Central.h11606.Hotel-Information) > > [YOTEL New York Times Square](https://www.expedia.co.uk/New-York-Hotels-YOTEL-New-York.h4182702.Hotel-Information) > > [Moxy NYC Times Square](https://www.expedia.co.uk/New-York-Hotels-Moxy-NYC-Times-Square.h17924434.Hotel-Information) > > [Park Lane New York](https://www.expedia.co.uk/New-York-Hotels-Park-Lane-Hotel.h2714.Hotel-Information) > > [Hotel Riu Plaza Manhattan Times Square](https://www.expedia.co.uk/New-York-Hotels-RIU-Plaza-Manhattan-Times-Square.h60677495.Hotel-Information) > > [Hyatt Grand Central New York](https://www.expedia.co.uk/New-York-Hotels-Grand-Hyatt-New-York.h23677.Hotel-Information) > > [New York Hilton Midtown](https://www.expedia.co.uk/New-York-Hotels-New-York-Hilton-Midtown.h19768.Hotel-Information) > > [The Manhattan at Times Square](https://www.expedia.co.uk/New-York-Hotels-The-Manhattan-At-Times-Square-Hotel.h7498.Hotel-Information) > > [Paramount Times Square – A Generator Hotel](https://www.expedia.co.uk/New-York-Hotels-Paramount-Times-Square.h24245.Hotel-Information) > > [NEW YORKER BY LOTTE HOTELS](https://www.expedia.co.uk/New-York-Hotels-The-New-Yorker-A-Wyndham-Hotel.h41009.Hotel-Information) > > [Thompson Central Park New York, by Hyatt](https://www.expedia.co.uk/New-York-Hotels-Parker-New-York.h21429545.Hotel-Information) > > [Millennium Hotel Broadway Times Square](https://www.expedia.co.uk/New-York-Hotels-Millennium-Hotel-Broadway-Times-Square.h25449.Hotel-Information) > > [Renaissance New York Times Square Hotel by Marriott](https://www.expedia.co.uk/New-York-Hotels-Renaissance-New-York-Times-Square-Hotel.h3281.Hotel-Information) > > [Park Central Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Park-Central-Hotel-New-York.h4164.Hotel-Information) > > [The Westin New York at Times Square](https://www.expedia.co.uk/New-York-Hotels-The-Westin-New-York-At-Times-Square.h889774.Hotel-Information) > > [Moxy NYC East Village](https://www.expedia.co.uk/New-York-Hotels-Moxy-NYC-East-Village.h37678795.Hotel-Information) > > [The Plaza - A Fairmont Managed Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Plaza-Hotel.h28044.Hotel-Information) > > [Baccarat Hotel and Residences New York](https://www.expedia.co.uk/New-York-Hotels-Baccarat-Hotel-And-Residences-New-York.h9759603.Hotel-Information) > > [citizenM New York Times Square](https://www.expedia.co.uk/New-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information) > > [Pendry Manhattan West](https://www.expedia.co.uk/New-York-Hotels-Pendry-Manhattan-West.h68272643.Hotel-Information) > > [The Gregorian](https://www.expedia.co.uk/New-York-Hotels-The-Gregory-Hotel.h6284.Hotel-Information) > > [Hilton New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Hilton-Times-Square.h423330.Hotel-Information) > > [Hotel Riu Plaza New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770.Hotel-Information) > > [Tempo by Hilton New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Tempo-By-Hilton-New-York-Times-Square.h17497.Hotel-Information) > > [Hyatt Regency Times Square](https://www.expedia.co.uk/New-York-Hotels-HYATT-REGENCY-TIMES-SQUARE.h24954.Hotel-Information) > > [citizenM New York Bowery](https://www.expedia.co.uk/New-York-Hotels-CitizenM-New-York-Bowery.h22247316.Hotel-Information) > > [Hotel Edison Times Square](https://www.expedia.co.uk/New-York-Hotels-Hotel-Edison-Times-Square.h6260.Hotel-Information) ---