The Hermitage Hotel Mount Cook

Photo gallery for The Hermitage Hotel Mount Cook

Primary image
Superior Twin Room, Mountain View | View from room
Standard Double Room, Mountain View | View from room
Superior Twin Room, Mountain View | Soundproofing, free WiFi, bed sheets, wheelchair access
Superior Twin Room, Mountain View | Soundproofing, free WiFi, bed sheets, wheelchair access

Overview of The Hermitage Hotel Mount Cook

The Hermitage Hotel Mount Cook

4.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999

Explore the area

  • Popular LocationAoraki / Mount Cook Visitor Center4 min walk
  • Popular LocationKea Point Walk18 min walk
  • Popular LocationRed Tarns5 min drive
  • AirportGlentanner (GTN)24 min drive

Choose dates to view prices

About this area

Mount Cook

Located in Mount Cook, The Hermitage Hotel Mount Cook is in the mountains and in a national park. The area's natural beauty can be seen at Mount Cook National Park and Te Wahipounamu.

What's nearby

  • Aoraki / Mount Cook Visitor Center - 4 min walk
  • Kea Point Walk - 18 min walk
  • Red Tarns - 5 min drive
  • Tasman Lake - 10 min drive
  • Mueller Glacier - 14 min drive

Restaurants

  • The Alpine Restaurant - 2 min walk
  • The Old Mountaineer Cafe - 5 min walk
  • Chamois Bar & Grill - 10 min walk

About this property

The Hermitage Hotel Mount Cook

Luxury hotel with 2 restaurants and free area shuttle
2 restaurants, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, an outdoor tennis court and coffee/tea in a common area.
The Hermitage Hotel Mount Cook offers 164 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels. This Mount Cook hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and fridges can be requested.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Alpine Restaruant
  • Panorama Room
  • Snowline Bar
  • Sir Edmund Hillary Cafe

Things to do

  • Bike rentals
  • Hiking/biking trails
  • Outdoor tennis court
  • Playground

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Playground
  • Fridge (on request)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Fridge (on request)

More

  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 26 per night.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: NZD 26 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 473 out of 1001 reviews
5 - Excellent 47%
Rating 4 - Good. 347 out of 1001 reviews
4 - Good 35%
Rating 3 - Okay. 118 out of 1001 reviews
3 - Okay 12%
Rating 2 - Poor. 41 out of 1001 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 1001 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
good stsff
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was a good place to stay, would be nice to have microwave in room, and the shower didn’t have enough spray was pretty much just a dribble 🙁, but the views of Mt Cook were spectacular!! Stayed in the superior rooms there.
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Honestly not much choices in Mount Cook. Not pleased with the dining selections , buffet was not great at the alpine restaurant- wished we had more choices! The walkways are dim and narrow for commuting between the blocks to the room.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended and the staff was so fabulous. Will be coming back soon.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and facility. Staff were very accommodating and helpful. Eddie is hilarious
Stayed 2 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing view!
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, room comfort
Room with a great view
Unique location with a great view of Mt Cook. Limited food options
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff very friendly ,meals great and view amazing
Stayed 2 nights in Mar 2022