See all properties
Save

The Hermitage Hotel Mount Cook

4.5 star property
Luxury eco-certified hotel, walk to Mount Cook National Park

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Hermitage Hotel Mount Cook

Photo gallery for The Hermitage Hotel Mount Cook

Bar (on property)
Point of interest
Aerial view
Premium Double or Twin Room, Mountain View | Soundproofing, free WiFi, bed sheets, wheelchair access
2 restaurants, breakfast served

Overview of The Hermitage Hotel Mount Cook

Reviews
8.4

Very good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
The price is £212
Price available on 5/5/2024

Explore the area

Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999
  • Popular LocationSir Edmund Hillary Alpine Centre1 min walk
  • Popular LocationAoraki / Mount Cook Visitor Center4 min walk
  • Popular LocationTasman Lake10 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Hydromassage showerhead
Coffee/tea maker
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Individually decorated, individually furnished, desk, laptop workspace
Aoraki Court Motel
Parking included
Free WiFi
Laundry
Housekeeping
9.6 out of 10, Exceptional, (854)
The price is £153
per night
19 May - 20 May
Aoraki Court Motel

About the area

Mount Cook

Located in Mount Cook, The Hermitage Hotel Mount Cook is in the mountains and in a national park. Travellers eager for a bit of culture can stop by Sir Edmund Hillary Alpine Centre, while those wishing to experience the area's natural beauty can explore Te Wahipounamu and Mount Cook National Park. Aoraki / Mount Cook Visitor Center and Red Tarns are two other places to visit that come recommended.
Visit our Mount Cook travel guideOpens in a new window

What's nearby

  • Sir Edmund Hillary Alpine Centre - 1 min walk
  • Mount Cook National Park - 1 min walk
  • Aoraki / Mount Cook Visitor Center - 4 min walk
  • Kea Point Walk - 18 min walk
  • Tasman Lake - 10 min drive

Restaurants

  • Old Mountaineers' Cafe, Bar and Restaurant - 4 min walk

About this property

The Hermitage Hotel Mount Cook

Luxury eco-certified hotel near Mount Cook National Park
Located close to Sir Edmund Hillary Alpine Centre and Aoraki / Mount Cook Visitor Center, The Hermitage Hotel Mount Cook provides a terrace, a coffee shop/cafe and a garden. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Bike hire, a lift and a front desk safe
  • Tour/ticket information, luggage storage and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 164 rooms offer comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaruant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 28.0 per night.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: NZD 28.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

A car is required for transport to and from this property

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Is The Hermitage Hotel Mount Cook pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Hermitage Hotel Mount Cook?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at The Hermitage Hotel Mount Cook on 5 May 2024 start from £212.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hermitage Hotel Mount Cook?

Self-parking is free at this property.

What time is check-in at The Hermitage Hotel Mount Cook?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Hermitage Hotel Mount Cook?

Checkout is at 10 AM.

Where is The Hermitage Hotel Mount Cook located?

Situated in a national park, this luxury hotel is steps away from Te Wahipounamu, Sir Edmund Hillary Alpine Centre and Mount Cook National Park. Aoraki / Mount Cook Visitor Center and Kea Point Walk are also within 1 mi (2 km).

The Hermitage Hotel Mount Cook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The two ladies at the reception were very nice and helpful. As it was raining hard, we could not go to the park, so they helped us to move into our room quickly. The hotel has two restaurants, both have more than two hours wait list. Both have set menus and fixed, high price. No a la carte. There is no room service available. So hotel guests are forced into captives of the restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Great hotel at Mt. Cook!
The location is perfect! The room is with great views! One can gaze stars right out of the building! The buffet dinner is high quality!
Stayed 1 night in Jan 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Location was spectacular! Our room wasn’t ready when we arrived so we went for a hike. The room was pretty standard and the bathroom a little dated but the view made you forgot about all that. Not sure you would get a view like that anywhere in the world!
Stayed 1 night in Jan 2024

8/10 Good

Ravi

Liked: Cleanliness, staff & service
Our room was clean and in good condition. However, the common areas were worn out and not in good condition.
Stayed 1 night in Dec 2023

10/10 Excellent

kanchana

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

yujing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Lim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is ok.
Stayed 2 nights in Aug 2023

2/10 Terrible

Daniel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We had a bad impression from the moment we met with reception. We checked in, greeted by a blunt staff member. As we entered the lobby where our room was located, it became immediately apparent the decor is dated, and in need of repair. The carpet was heavily stained, and it felt like a dirty, dark and dingy motor in, not a $500 per night hotel. The room we had had a nice view. It too was heavily dated. Rusty fittings on the toilet, a broken window in the hallway, and to top off our first impression a pamphlet on the bed welcoming our feedback was bent and tossed carelessly on the bed. A clear indication that management doesn't motivate their staff to take pride in the presentation of rooms. Come 430 pm we felt like having a wine and watching the sunset over the mountains on the balcony (best seat in the house) - however this is accessibile via the cafe that closes at 4pm... The bar area was nice for a wine in front of the window with the mountain view, though located on the ground floor. Come dinner, there is only 1 option. The buffet - $65pp. There were some elements of the buffet that were okay, however there were some concerning, unsafe food practices that was off putting. The beef sitting in a bay-maree that was cold, bbq pork ribs coming out "fresh" however being cold and chewy - these too in the bay-maree which should be keeping them at a safe temperature. A glass of wine costing minimum $15-$16 (the same whole bottles available from a supermarket for that price).
Stayed 1 night in Aug 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
The Hermitage staff were excellent & location stunning. Unfortunately however while the rooms were clean & tidy, the soundproofing of the rooms was exceptionally poor. We endured broken sleeps every night due to noise levels so would only stay again if we could specify to be on the top floor. Would also be lovely if all three advertised eating facilities had been open for variety and choice.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tarwinder

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place
Stayed 1 night in Jun 2023

General hotel information

Reasons to Book
Property Cleanliness & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Christchurch (CHC-Christchurch Intl.)