All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room was very spacious and comfortable. Walking distance to Morioka station
Annette
Stayed 1 night in Dec 2023
6/10 Okay
Michelle
24 Nov 2023
Liked: Staff & service
Good size room and bathroom, and good view. Only downside was the fridge in the room and pipes were very noisy when trying to sleep and there was a bit of mould in the grout in the shower
Michelle
Stayed 3 nights in Nov 2023
Response from HOTEL METROPOLITAN MORIOKA on 17 Jan 2024
Thank you very much for using Hotel Metropolitan Morioka NEW WING.We apologize for any inconvenience caused to you regarding the noise from the refrigerator and the cleaning of the bathroom.We will continue to make improvements to satisfy even more customers, so we hope that you will choose our hotel again if you have another opportunity.Thank you for taking the time out of your busy schedule to post.All of our staff are looking forward to seeing you again.
10/10 Excellent
noriko
14 Nov 2023
Liked: Cleanliness, staff & service
The room is very clean and large with quality towels, nightyand amenities
noriko
Stayed 1 night in Nov 2023
Response from HOTEL METROPOLITAN MORIOKA on 17 Jan 2024
Thank you very much for using Hotel Metropolitan Morioka NEW WING.We are pleased to hear that you enjoyed your stay with us and are relieved to hear that you enjoyed your stay with us.We will continue to strive to further improve our services to satisfy even more customers, so we hope that you will nominate our hotel again if you have another opportunity.Thank you for taking the time out of your busy schedule to post.All of our staff are looking forward to seeing you again.
Perfect in every way, just needed a microwave for it to be a hit.
Faisal
Stayed 3 nights in Jun 2023
Response from HOTEL METROPOLITAN MORIOKA NEWWING on 16 Dec 2023
Thank you very much for using Hotel Metropolitan Morioka NEW WING.We are very happy to hear that you were satisfied with your stay.In the future, we will continue to use your comments as encouragement and strive to satisfy even more customers, so we would appreciate it if you would nominate our hotel again if you have the opportunity.Thank you for your review.All of our staff are looking forward to seeing you again.
Very clean and great facilities. 5 min. working from Morioka terminal. Very convenience.
MAMIKO
Stayed 1 night in Apr 2023
Response from HOTEL METROPOLITAN MORIOKA NEWWING on 16 Dec 2023
Thank you for choosing Hotel Metropolitan Morioka NEWWING. We will continue to strive to be a hotel where our customers can spend their time comfortably.If you come to Morioka again, please stay here.Thank you for your review.
6/10 Okay
Liat, Los Angeles
9 Apr 2023
Liked: Cleanliness, staff & service, amenities
Older property but still is good condition. Very nice lobby area with lounge. 3 mins walk to Morioka Station. Located along the river. Very quiet and relaxing. The view of the mountains is amazing. Got to see the mountain covered in snow. Not much to do in Morioka but the scenery is well worth the visit. Recommend visiting the observation deck for views of the city. Located behind Morioka station (check google maps for exact location). Entry to the observation deck was free.
Liat
Stayed 1 night in Apr 2023
Response from HOTEL METROPOLITAN MORIOKA NEWWING on 16 Dec 2023
Thank you for choosing Hotel Metropolitan Morioka NEWWING. We will continue to strive to be a hotel where our customers can spend their time comfortably.If you come to Morioka again, please stay here.Thank you for your review.
8/10 Good
TAKEO
Business traveller
8 Jan 2022
Liked: Room comfort
Good hotel connecting to the station, but
Quiet and comfortable ,and reasonable price. Paid breakfast was not so than what I expected, but coffee was 👍
I am going to stay there again if next.
Watch out this hotel has two buildings being separate. Mine was not connecting to the station 👎
TAKEO
Stayed 1 night in Jan 2022
Response from HOTEL METROPOLITAN MORIOKA NEWWING on 16 Feb 2022
Thank you for staying at Hotel Metropolitan Morioka NEWWING.
I'm sorry I couldn't satisfy you about breakfast. If you have any requests, please feel free to tell us.
However, it is encouraging our staff to you say that will be stay again.
When you come to Morioka, please stay at the our hotel again.
Hotel Metropolitan Morioka NEW WING is about 3 minutes away from the station, so if you don't know the way, please drop in at the main building directly connected to the station.
Thank you for posting while you are busy.
The property was close to the station and really beautiful!
Megan
Stayed 1 night in Dec 2021
Response from HOTEL METROPOLITAN MORIOKA NEWWING on 9 Jan 2022
Thank you very much for staying at Hotel Metropolitan Morioka NEW WING.
We are pleased to see your reviews that you are satisfied with the convenience from the station and the hotel facilities.
Please stay at our hotel when you come to Morioka again.
Thanks for the review.
We are looking forward to seeing you again.
While the hallway smelled a bit, the room was very clean and comfortable.
Verified traveller
Stayed 4 nights in Aug 2021
Response from HOTEL METROPOLITAN MORIOKA NEWWING on 3 Sept 2021
Thank you for staying at Hotel Metropolitan Morioka.
I'm glad to see the reviews you had a comfortably time in the room.
For the smell in the corridor, we investigate the cause and improve it.
We aim to be a hotel where our guests can spend their time comfortably. If you have any other concerns, please feel free to talk to the staff.
Thank you for your review from your precious time.
We look forward to seeing you again.
We had a wonderful time at the hotel. Staff were very helpful. The breakfast menu is great.
Verified traveller
Stayed 1 night in Apr 2021
Response from HOTEL METROPOLITAN MORIOKA NEWWING on 7 May 2021
Thank you for staying at Hotel Metropolitan Morioka NEW WING.
We are very happy to hear that our staff and our breakfast is great.
Also, if you ever come to Morioka, please come to our hotel.
We will do our best to make the hotel even better.
Thanks for the review.
The food at the restaurant was delicious and had an awesome presentation.
Melissa
Stayed 1 night in Sep 2020
Response from HOTEL METROPOLITAN MORIOKA NEWWING on 17 Jan 2021
Thank you for staying at Hotel Metropolitan Morioka NEW WING.
I am very happy that you like our restaurant.
I also told the restaurant staff that I am very happy.
If you have a chance to come to Morioka, please come back to our hotel.
Thank you for your review.
Close to the train station, it was a great place to rest and use as a base for travel. The room was very comfortable and well organized for relaxing. We enjoyed dining in the hotel restaurants .
Verified traveller
Stayed 1 night in Apr 2020
Response from HOTEL METROPOLITAN MORIOKA NEWWING on 17 Jan 2021
Thank you for staying at Hotel Metropolitan Morioka NEW WING.
I am very happy to hear that you were comfortable at our hotel.
I also told the restaurant staff that they are very happy too.
Also, if you have a chance to come to Morioka, please come back to our hotel.
Thank you for your review.
8/10 Good
Frank
8 Nov 2019
Liked: Staff & service, room comfort
The room was very spacious for Japanese standard. Service and BF was good. The condition of the room was a bit old, but well maintained and acceptable. Cleaning of the bathroom (in particular) the toilet could have been better.
Hotel staff are very nice and helpful. We booked in the New Wing, but went to the Main Building by mistake and got there earlier than the normal check-in time. Front desk staff of the Main Building kindly kept our luggages and organised delivery to our room in the New Wing. Room is surprisingly big and in good condition. But we couldn't get a no smoking room, so it is bit smelly and not vey confortable to us. I believe the no smoking room is good. Hotel is 5-minute walk to the JR Morioka station, very convenient.
Ideal for short 2-3 days. Very convenient location just 200m from train & bus station. Very easy to get around Morioka using the circular bus route (clockwise or counterclockwise only 100yen). Good breakfast. Friendly staff. Decor/furnishing a bit dated but everything very clean & well maintained. Close to mall for plenty of food options.
Verified traveller
Stayed 3 nights in Apr 2019
8/10 Good
Yip, Hong Kong
Travelled with family
25 Apr 2019
Liked: Cleanliness, staff & service
Smooth and fast check-in and check-out, friendly staff, good breakfast
Within reasonable walking distance to JR Morioka Station. Friendly, helpful staff at front desk. Room was comfortable size for solo traveller and clean.
Nice and close to station, a little confusion with location twin site but fine finding it after a few minutes. Staff very helpful. Room big. Nice amenities and large bathroom.
I made a reservation less than 20 hours before check-in, and was clear there were two rooms left. When we arrived one hour before check-in we were told we couldn't get into our room because it wasn't available. This makes no sense. How hard is it to bend the rule and allow an early check-in, especially when the evening before the reservation process made it clear the room was available? One of the things foreigners dislike most about Japanese hotels: no early check-in.
I asked the hotel to arrange a quiet room in the special request of booking. However, the hotel gave us a room nearby the elevator that we can hear when we slept.
Hotel is in a great location, very close to the JR station and a few short minutes walk from many restaurants and shops. Pleasant, clean and well appointed guest room, and we were lucky enough to have a room with a great view of Mount Iwate. Breakfast buffet, included in our room price, was quite good.