Ratings based on 643 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel ...well located for me

Posted 22-Aug-2015
Pros: When I complained to the desk manager about the stairs, she immediately was able to give me a very nice room on the main floor.
Location: great location and ate at an excellent restaurant called Beatrice on Sherbrooke, Street about a block east.
I would never go back, as I am handicapped and there are too many stairs to the hotel and then to your room.
3 out of 5
by A verified traveller from Toronto

it is fine.

Posted 21-Aug-2015
--there is only one chair/sofa/bench in each room for two people --the receptionist and the breakfast lady were a bit too cool...
4 out of 5
Recommended
for Everyone
by A verified traveller from hk

Convenient location

Posted 18-Aug-2015
Easy to assess and find restaurants at late night.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Top end boutique hotel

Posted 14-Aug-2015
Great location, Great bed and breakfast and a classic Italian restaurant across the street and affiliated to the hotel
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Japan

ロマンティックホテル

Posted 12-Aug-2015
Pros: 電車やバス乗り場も近く、行動しやすくよかたです。
Cons: 食事はごく簡易で野菜を増やしてほしい
名前が派手な感じで、いかがなものかと思いましたが、 内装もセンスよく、スタッフの方も愛想よく対応して頂けるので、 とても過ごしやすかった。 また、室内は清潔で整えられており、満足しております。
5 out of 5
Recommended
for Everyone
by A verified traveller from North Bay, ON

Enchanting Hotel

Posted 05-Aug-2015
I've been here before but I haven't had the opportunity to write a review-- By far one of my favourite hotels! Beautiful decor throughout the hotel especially the hallways. The staff were kind. The room itself was also very nice and clean: the bed was so comfortable. The room was a bit run down e.g, tub creaks while taking a shower, chipped walls, etc. but most of that is what gave the hotel its charm. The free breakfast is alright: smaller items such as bagels, fruit, cereal, etc. we're served in the beautiful boudoir room. Altogether, for the price, this hotel is an absolute gem close to downtown Montreal.
1 out of 5
by A verified traveller from New York, NY

Stay Away

Posted 04-Aug-2015
Pros: Nothing
Poor customer service - first room had weak AC. Second room required me to walk up a flight and then down a flight to reach it -- the bellman pretended he didn't understand my question when I asked if the new room had street-level access. Breakfast service didn't have enough seats/tables. They dented my car when they parked it. This place should be avoided!
5 out of 5
Recommended
for Everyone
by A verified traveller from dallas

Excellent hotel great staff 👍🏻

Posted 03-Aug-2015
Excellent staff very helpful and polite would highly recommend and great location
4 out of 5
Recommended
for Couples
by A verified traveller from Hidden Valley, PA

A nice hotel close to the Subway

Posted 03-Aug-2015
Pros: Location, size as a smaller hotel in the downtown area of the city
Cons: Upkeep in general terms needs some attention. Painting, curtains, carpets
Location: location close to banks, subway and restaurants
The hotel has no elevator, this can be difficult for some people. Nice ambiente, very good breakfast. The airconditioning in some rooms is not working well, we needed to change the room. The staff is very friendly and accommodating
4 out of 5
Recommended
for Everyone
by A verified traveller from vermont

Nice clean safe & interesting neighborhood

Posted 31-Jul-2015
The staff made our stay very comfortable and pleasant.