Ratings based on 908 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveller
Great hotel
Posted 18-Sep-2016Room ready when we checked in
Great location lots of restaurants in the area and metro down the road
No elevator but not a problem for us
The room was well layed out with high ceilings, very comfortable bed
Coffee maker
Very quiet
Continental breakfast included
Staff were extremly helpful
by A verified traveller from toronto
Not worth the money
Posted 12-Sep-2016Floors are very squeaky
Staff is not professional/well trained
Bathroom is incredibly small
No elevators
Might as well book into a Hilton/Marriot for the same price
by A verified traveller from O
Nice hotel, good location
Posted 08-Sep-2016The hotel was nice, looked very clean and the staff were excellent. My husband and I found the location to be very convienent. It is close to shops and the subway. Only minus' were the toilet paper dispenser was falling off the wall ( which they did say they would fix when I told them on check out) and because of the lack of air conditioning in our room we kept the window open. In the day the noise wasn't as noticeable but at night it was quite loud.
by A verified traveller from Ontario
Good location; hotel has seen better days
Posted 02-Sep-2016
Pros: Location
Cons: General maintenance of the room.
My stay was fine, but I would moderate your expectations - I don't think this hotel deserves a 4+ rating. In my room, the window was missing the crank to close it (so I had to climb up, remove the screen, and lean out and pull the window closed manually); the paint was chipped on one wall, there was trim missing from the cabinetry in the bathroom, and the rug had not been thoroughly vacuumed (bits of plastic on the rug). But a good location close to the art gallery and Crescent Street; and the breakfast was fine (included with my room). So I would recommend this hotel if you think the rate is commensurate with a solid middle-class hotel; just don't expect the Ritz.
by A verified traveller
Posted 02-Sep-2016
Nice hotel, friendly staff and I loved that my dogs could be with me.
by A verified traveller from s
Close to everthing in Montreal
Posted 01-Sep-2016Lovely time. They need more help in breakfast room to much for one person
by A verified traveller from Guelph, ON
Beautiful hotel in downtown Montreal
Posted 29-Aug-2016I loved this hotel not only for the super convenient location but also for the cleanness and friendliness of their staff. My room got upgraded to a room with fireplace. It's summer but the room was beautiful. The bed and pillows let me have a nice sleep after 2 days of intense meetings in the city.
by A verified traveller
Montreal week end
Posted 22-Aug-2016
Pros: the photos on their web site that have nothing to do with the reality.
Cons: it needs a good renovation.
Location: It has a nice location a lot of things to see and to do.
Very disappointing experience, room extremely small , woke up with back pain I have tried the breakfast once and that was it not the second day, I was told to park at a school for free I got a ticket for $96, this is a town house parceled in as many little rooms as possible to make as much money as possible. It should have 2 stars at the most.
by A verified traveller from Chicago
Charm close to downtown Montreal
Posted 13-Aug-2016
Location: Close walk to museums and to the west side of downtown. Plenty of good restaurants and bars nearby. Bit of a hike to Old Montreal.
Charming older home converted to boutique hotel. Rooms are nice, well appointed, and clean.
Be aware that there are no stairs. We were lucky to have a main floor room, but unlucky that it was right on the street. Lots of traffic noise well into the night and early morning.
Housekeeping was inattentive. Failed to replace empty shampoo, failed to replace in-room coffee or used coffee mugs.
A nice place, but the overall experience means that we're unlikely to return.
by A verified traveller from Brooklyn, Ohio
Beautiful
Posted 31-Jul-2016Room was beautifully decorated, very clean, staff was friendly and helpful and the neighborhood was close to everything!
Comment from Hotel Management
03-Aug-2016 by Nina Toia, Hotel Management
Dear Christine,
This review made my morning. I am extremely happy to see that you enjoyed our renovated rooms, location and friendly staff.
I hope you will return in the near future.
Sincerely,
Nina Toia
Assistant General Manager
ntoia@versailleshotels.com
