Ratings based on 981 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, ON

Great hotel

Posted 19-Mar-2017
Pros: We loved the location, the breakfast, the price, and the service. We loved our big room with a fireplace.
Cons: Maybe a little updating. Our fireplace was a little rickety.
Location: Great location, a block from the subway and 2 blocks from St. Catherine.
We checked in on a weekday in March so the price was amazing. The staff were extremely helpful (Soo was wonderful). We got an upgrade to a room with a fireplace and due to the snowstorm, we spent many hours in the room. It was extremely comfortable and we enjoyed the tea and cookies in the breakfast room in the afternoons. The breakfast was very nice and the location of the hotel is great (1 block from the subway). I would recommend this hotel to anyone as long as you don't require an elevator.
3out of 5
Recommended
for Everyone
by A verified traveller from NY, NY.

The location is great. My room was very very cold!

Posted 16-Mar-2017
Pros: The location and the staff.
Cons: Cleaner bathroom, closets that accommodate longer clothing. Drawers that close better. Smaller beds in smaller rooms.
Location: You are right downtown so there are great restaurants, historic sites and fresh air :-)
My room was very, very cold and super tiny. Hard to get around. The maintenance people did not speak english and I thought that that was not appropriate. My room needed better bathroom cleaning. Staff was just wonderful. Like I said it was ok but I know that it can be a lot better with a few changes. I would recommend it but would have to explain the ups and down sides.
5out of 5
Recommended
for Everyone
by A verified traveller

perfect location

Posted 15-Mar-2017
Me and my daughter visited Montreal for a competition and stayed at Chateau Versailles. We loved everything about this hotel! Our stay was simply amazing - historical building, but rooms were modernized and very clean. Staff was friendly and location was just perfect - a couple of blocks away from shopping and restaurants. I will stay there again if needed.
4out of 5
Recommended
for Couples
by A verified traveller

Posted 09-Mar-2017
Great location, cozy and charming hotel. Hotel facilities could improve a little bit: the toilet water recipient was getting stuck when refilling, making us fix it manually to avoid the annoying noise and waste of water. Overall, it was a good experience.
4out of 5
Recommended
for Everyone
by A verified traveller from Knowlton Que.

Converted mansion near centre of town

Posted 04-Mar-2017
Pros: Location, staff and price.
Cons: Better air circulation and larger room.
Location: All of the core of Montreal is within walking distance including Museums, Universities, restaurants and bars.
Friendly staff make this hotel a welcoming destination. The room was small but clean and functional. The location is convenient to the heart of Montreal with shopping and restaurants within walking distance. The one negative was the lack of a window that could be opened and little air movement. Parking is by valet. Overall very affordable hotel in a good location.
4out of 5
Recommended
for Everyone
by A verified traveller from VT

Decent hotel near the Colleges/Universities

Posted 28-Feb-2017
The room was decent for the price. The Included breakfast was nice. Staff was great! Very helpful with a map, and suggestions, and retrieving our car. Overall very friendly and bilingual as a bonus. The only negative comment isn't really the hotel's fault. Five minutes after we arrived (in February) it started to rain. And it didn't stop. The quant old building couldn't handle all the water and started leaking in the hall right outside our door. Again not the hotel's fault the staff placed buckets and we had to listen to drip, drip all night.
5out of 5
Recommended
for Everyone
by A verified traveller from calgary

amazing

Posted 26-Feb-2017
Amazing staff and amazing antiques around the hotel! In the heart of downtown so it's easy to go to good places to eat .
4out of 5
Recommended
for Everyone
by A verified traveller

Great stay!

Posted 23-Feb-2017
Great hotel with reallllly great staff. Breakfast is simple which is great as it leaves room for you to explore Montreal restaurants. Considering it is such an old building the knobs of the closet and washroom kept falling off so it's understandable but needs to be changed. The doors also slam really loud so I could hear everyone on my floor exiting and entering their rooms. But overall a great hotel will come back!
5out of 5
Recommended
for Business Travellers
by A verified traveller from Toronto

Great location & Great Staff

Posted 22-Feb-2017
I would stay at this hotel again. The hotel is located downtown just two blocks from the museum! Friendly staff & great location
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2017
Its a really lovely small hotel in the center of Montreal. Much nicer than I expected for the price.