Ratings based on 862 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from brooklyn, ny

Close to museums

Posted 31-Jan-2016
There are a lot of stairs to get in the hotel and unless you get a room on the main floor, you will need to climb stairs to get to your room. Some staff are noticeably friendly while others seem to be going through the motions. The rooms are not all the same. On an earlier stay,I had a desk with elec. outlets. Most recent stay, no desk and had to unplug stuff just to charge up my devices.
3 out of 5
Recommended
for Everyone
by A verified traveller from brooklyn, ny

Older hotel with antiques throughout.

Posted 26-Jan-2016
2 blocks from the metro in a relatively quieter area of western downtown Montreal. Older, quiet hotel that is quaint and decorated with antiques throughout for a museum type feel. Basic continental breakfast. Beware of stairs to be negotiated in some situations. Suited more for adults than families.
4 out of 5
Recommended
for Couples
by A verified traveller from Toronto

Quaint and Elegant

Posted 09-Jan-2016
We stayed just before NY. The location is terrific, about 5 min walk to the all the major shopping areas in Montreal on the major thoroughfare of Sherbrooke. Room was ready prior to official check in time and very efficient. Our room on the 4th floor with renovations happening on the 3rd floor but unless you take a peak, there is no noise or any issues. Making our way up the grand staircase, you could just image how this period home was lived. The room was a good size with an older ensuite bath. The TV and coffee machine did not work the first day but upon reporting to the front counter, everything was fixed the second day. Breakfast in the living room with tables of twos and a couple of comfy sofas was simple with delicious croissants, juice, cereal ... quite typical of continental style. Overall we would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, NS.

Great location.

Posted 04-Jan-2016
Very close to Musee de Beaux Artes, shopping , and only a couple of blocks from the Guy Concordia Metro station, lovely staff, good breakfast and great coffee.
3 out of 5
Recommended
for Couples
by A verified traveller from Granby Qc

Bruits de salle de bain des voisins...

Posted 04-Jan-2016
Pros: Bien situé.
Cons: Insonorisation des salles de bain et possibilités d'avoir des meilleurs oreillers.
Location: L'emplacement est excellent pour les marcheurs. Moins de 2 à 3 kilomètres du vieux port et le centre-ville.
Un séjour très moyen à cause du bruit et d'oreillers trop gros et trop dures. Rien pour noter le jour de Noël.
4 out of 5
Recommended
for Everyone
by A verified traveller from dryden ont

Very comfortable, room very warm at night

Posted 01-Jan-2016
Pros: Staff, quiet and location.
Cons: Heating
Location: Close to metro and downtown.
We enjoyed the hotel, staff. The only complaint was the heating, during the day and evening it was a little cool but ok, but during the night the cool air disappeared and the heat became unbareable. We had to open the window. It helped but was still warm. We would stay there again as it was in a great location, quiet, and staff was very friendly.
2 out of 5
by A verified traveller from Chicago

Subpar experience

Posted 29-Dec-2015
Pros: Nice views of Rue Sherbrooke.
Location: There is the Museum of Fine Arts very close. Also, McGill University is very close.
We were locked out of the room before the time expired. We were harassed for our room number on one particular day at the breakfast but none of the other three days. We weren't told about the spa or gym at check-in.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Ontario

Small cozy hotel

Posted 29-Dec-2015
It was a great place to stay, close the a bus stop and close to the subway. The service was great and the room was very pretty
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing staff

Posted 29-Dec-2015
Staff voluntarily upgraded room to a suite because it was available. Very courteous staff. Very stylish hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from Napanee ON

Nice Hotel, but

Posted 27-Dec-2015
The baseboard heaters in our room were not functioning. We didn't mind too much, since we only came to our room to sleep and we like our bight temperature to be 16-18 Celsius. Just before checking out on the second day, I realized that there were 2 electric heater fans in the closet. It would have been nice if the staff had told us about this situation and the heaters. Also, some of the hooks on the window curtains had become separated from the curtain. The hooks were on the curtain rod, but the curtain was not on the hook, so that there was a 6" gap at the top of the curtain and a street light shining brightly through the opening. Since the room height was 9 feet, impossible to do anything about it other than attach a pant coat hanger with clamps as high up as possible. One positive was that I did not have to turn on a light when I needed to get up in the middle of the night. Other than that, a great hotel: nice rooms, good breakfast, very convenient pleasant staff.