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Reviews of Punta Trouville Hotel

3 out of 5
Punta Trouville Hotel
Francisco Vidal 726, Punta Carretas, Montevideo, Montevideo

Reviews

8.0

Very good

Rating 10 - Excellent. 94 out of 328 reviews" "
Rating 8 - Good. 162 out of 328 reviews" "
Rating 6 - Okay. 47 out of 328 reviews" "
Rating 4 - Poor. 17 out of 328 reviews" "
Rating 2 - Terrible. 8 out of 328 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2024
Response from Hotel Punta Trouville on 19 May 2024
Dear Diana, Thank you very much for taking the time to evaluate our service. We are glad that you enjoyed your stay at our hotel. We hope to see you soon!

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 7 nights in Feb 2024
Response from Hotel Punta Trouville on 19 May 2024
Dear Agustin, Thank you very much for taking the time to evaluate our service. We are glad that you enjoyed your stay at our hotel. We hope to see you soon!Kind regards

4/10 Poor

Washington

Stayed 2 nights in Mar 2024

6/10 Okay

Pepino

Yes
Stayed 3 nights in Feb 2024

4/10 Poor

Pepe

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in a great location. The property is qui ye ran down. The shower is tiny and i almost didn’t fit inside it, plus it has an old school shower curtain that would adhere to my shoulders and legs all the time. The towels were tiny, paper thing, felt like sand paper, and were very worn out. The pillows seems like they were taken from a hospital and so did the sheets. My stay was alright but i would not stay here again
Stayed 3 nights in Feb 2024

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t stay because of the bad cleanliness room situation! These pictures are not showing the reality at all. We left right away. This property should be removed from listing at Hotel.com
Stayed 6 nights in Dec 2023

6/10 Okay

Anabel, Kearny

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
property needs renovations, carpet was dirty and super old.
Stayed 11 nights in Dec 2023

6/10 Okay

Elisheba

The room itself was good in that it had a nice size and a little kitchenette. However, there was an awful sewage smell that emitted from the sink in the kitchenette. Also, food smell would flood the room, but it made no sense because we were on floor 9. Also, the curtains didn't shut well so the room was flooded with light by 5am, making it impossible to sleep. The garage was so tight that a normal sedan could hardly maneuver- each time in and out was a trial by fire to see if we didn't crash into a post or another car. Had a single car been located in one of the spots, we would have been trapped forever. So be careful unless you have a smart car. The location was very nice, though.
Stayed 3 nights in Dec 2023

8/10 Good

Sarrah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located hotel close to the beach.
Stayed 3 nights in Nov 2023

8/10 Good

Sreeram

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023

4/10 Poor

Isabel

Travelled with family
Disliked: Staff & service, property conditions & facilities
The air conditioning was very weak in 38c temperatures Didn’t change sheets or give enough of their old thin towels
Stayed 4 nights in Mar 2023

8/10 Good

Dan

Liked: Property conditions & facilities, room comfort
Decent place…great location. Shower was hot, reasonably quiet at night. Off to shoulderseasonstay
Stayed 1 night in Mar 2023

2/10 Terrible

vilma

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff at check in was very nasty , the hotel is old and bad conditions very noise and the elevator makes noice all nite . You pay parking and there is no way to turn around underground garage only for 12 cars very narrow. I will not recommend this hotel for Expedia
Stayed 2 nights in Jan 2023

10/10 Excellent

Johnny

Stayed 10 nights in Oct 2022

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has very accommodating, the room very nice too! Will go back!
Stayed 8 nights in Jul 2022
Response from Nicolás on 6 Aug 2022
Thank you so much for your words. It has been a pleasure receiving you. We look forward to seeing you again whenever you wish. Best regards

6/10 Okay

Deanna

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Pros: The location for the property is great. The ocean is a very short walk away and you can see it from some of the rooms. The neighborhood the hotel is located in felt very safe and there are several restaurants nearby. The breakfast was included at my room rate and provided plenty of food. The staff printed my COVID test results for me before my departure. Cons: The hotel staff approached me at the front desk with a plastic bag of towels and requested that I pay for them because they had makeup on them. I have never had this happen at any hotel I've ever stayed in. I did wash my face with one of the towels and it did have makeup on it, but before trying to clean it, they asked me to pay for it and the other towels from my room. I did pay for them ($40USD) just to keep the peace since this was early on in my stay, but I washed them as soon as I got back home and the one with makeup on it came clean with no problem after 1 wash with no pre-treatment or anything special. They approached me in front of my business partner and other guests with this bag of towels. I would encourage the staff to try washing something first before you approach a guest and also to think about the way you approach the guest. This left a negative impression and I will chose another hotel during my next business trip. English proficiency was limited so something for foreign visitors to consider. Housekeeping very lightly cleans during your stay so don't expect a perfectly clean room.
Stayed 8 nights in May 2022

10/10 Excellent

alfredo

Liked: Cleanliness
Best location. Best neighborhood and just a walking distance from restaurants, punta carretas mall, buses, just a block from the beach.
Stayed 22 nights in May 2022

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Recepción on 11 Jul 2021
Gracias por elegirnos. ¡Recibir comentarios es importante para nosotros!

6/10 Okay

Gaston

Travelled with family
Short stay in Montevideo
Hotel was well located and the staff was amazing. Breakfast had plenty of options. The property is a little worn out and the rooms clearly need some updating.
Stayed 2 nights in Mar 2020

8/10 Good

Stephen, Cambridge, U.K.

Business traveller, Travelled with partner
Liked: Cleanliness
I liked friendly helpful staff, on reception and elsewhere. The rooms are quite large with a small kitchen unit, great for making afternoon tea. Breakfast was plentiful, but no cooked options. There are a couple of tables on the patio garden, nice to sit here and eat breakfast. The room could do with a bit of updating, and the view at the rear is just the rear of other flats (floors 9 and below). There is only one lift which means a bit of a wait sometimes. Good value budget choice.
Stayed 13 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Great location, close to the waterfront. Hotel had bikes for rent. The room was pristine.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice zone, hotel could have improve rooftop as its not very usefull but have potential :) overall happy, beach is just one minute away
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy familiar e calmo buena ubicacion silencio todo el tiempo
Stayed 3 nights in Apr 2019

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

NHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Montevideo
The hotel is located in a good neighborhood with shops and restaurant nearby. The hotel staff is nice and helpful, and its amenities are in fairly good condition.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
El Hotel brinda un excelente servicio en todas las áreas
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Antonio

Blockchain summit
Nice place to stay and very near where I had to go. Also the parking was a must
Stayed 2 nights in Sep 2018
Response from Darío on 11 Sept 2018
We thank you the rating and hope you'll be back!

10/10 Excellent

Anaides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
A good choice
Basic hotel; if you need services or luxury go somewhere else. But is clean, friendly and in probably the best area of MVD. I stayed here because has a small kitchen and balcony and is good value for money.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An apartment is great when staying several days - small kitchenette with microwave, fridge, kettle, cutlery and crockery - extra room to move around and and for luggage. Basic furniture but all clean, bed comfortable. TV gave us CNN and the occasional movie in English. Small balcony with 2 chairs (1 is about to break through), but fine if you are a smoker. Breakfast was adequate - bread, rolls, croissants, cheese, ham, cornflakes, fresh fruit, jugs of yoghurt and fresh orange juice, coffee etc - but don’t expect eggs or hot food. I would definitely stay here again and would recommend it to friends

8/10 Good

gaby, Brisbane Australia

Liked: Cleanliness, staff & service, room comfort
Excelent location
Clean and comfortable, nice breakfast, simple and fresh. Terrible parking lot, very tight squeeze
Stayed 3 nights in Nov 2017

8/10 Good

Sunshine, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the beach
Nice hotel near the beach. 2 blocks from the bus stop to go to Old Town or Tres Cruces bus Terminal (going to Colonia or other nearby countries).
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option. I will return.
Complete satisfied. Confortable, perfect location, near to all, quiet neighborhood, excellent service.

6/10 Okay

Carlos, Chile

Liked: Cleanliness, staff & service
good
good to stay few days. need to improve teh quality of the tv, size and channels.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right by the beach!

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Scott, Fort Collins, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart-hotel half block from Pocitos Beach.
Spent three weeks in Montevideo, Uruguay enjoying the cows, grapes (steaks and wines) and beaches. A fun, safe environment with a California climate and many outdoor activities. You can run, bike, blade, skate board or just walk the Rambla (coastal road/sidewalk) with the locals.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Tim, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment style hotel
In Montevideo for 2 short nights and hotel was perfectly adequate for short stay. In Los Pocitos area, some good restaurants and bars in the area, lovely beach, very quiet and pretty cold tho in May! Hotel is older and bit more dated on inside than it appears on outside. Room was more apartment orientated than a usual hotel with a small kitchenette, table and some chairs. Room had floor to ceiling patio doors leading to large balcony above front of hotel, no chairs or table on balcony tho but its not a place or view you'd really miss it. Breakfast was pastries, ham, cheese the usual fare, couldn't fault it. The usual Front reception guy very helpful with perfect English. Would happily stay here again, fantastic hotel and location for price.

8/10 Good

Rodolfo, Rio de Janeiro

Liked: Staff & service
Disliked: Cleanliness
Montevideo for 2 days.
Hotel have spacious rooms, bathroom is too tiny and the water in the shower does not flow too strong. For the price and location is unbeatable. Hotel staff is super nice and breakfast is fine. Internet have a very good signal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern at the right price.
Though a bit away from the city centre, nothing is really far in Montevideo it is a small city (by car roughly 15min). The hotel is modern, breakfast adequate, the staff were welcoming and the wifi worked even on the top floor. The neighbourhood is more residential, but it is quiet and there are several restaurants within walking distance. For business it is a good location as you are midway between the world trade centre and the port/old central business district.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
pocitos hotel
We were upgraded to a nice room with a large balcony and a great view. The area is very nice and my favorite in the city. Small elevator which will close on you and leave you separated from your wife even after trying to prop the door open. The breakfast is nice but not my favorite hotel breakfast. The hotel is a nice value and on a beautiful street.

10/10 Excellent

Aaron, San Diego

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel close to the beach
Very nice hotel and close to the beach and many bus lines. Excellent breakfast with eggs and sausage and bacon. Large rooms and beach towels to use.

10/10 Excellent

Isabel G, Maldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost faultless
This was an excellent choice, exactly as it was described. The only small criticism was the lack of a mirror in the bedroom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this hotel before in 2007-2008. The staff is very friendly and accommodating. The rooms are clean. It would be a nice addition to have bottled waters in the rooms. The breakfast is great. I will stay here again.