Ratings based on 258 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from cancun

la recepcion un poco lenta

Posted 13-Oct-2016
Pros: comodidad y servicio de camarista
Cons: recepcion
la experiencia en general es muy buena solo al principio la recepcion fue lenta.
5out of 5
by A verified traveller from MExico

Excelente hotel

Posted 10-Oct-2016
Pros: Las habitaciones son muy buenas, la ubicación es excelente, la comida esta buena sin llegar a ser lo mejor del hotel.
Cons: La habitación mas sencilla es igual es cerca de 10% mas barata que la grand master. Pero hay mucha diferencia entre ambas.
Location: Hay muchas atracciones nocturnas, muy buenos restaurantes cerca del hotel.
5out of 5
by A verified traveller from Tulsa

Buisness trip and this was a perfect spot to stay.

Posted 07-Oct-2016
Location: Easy in/out access, and close to many restaurants.
Really nice hotel and you get a feeling of class, which you pay for and that's OK.
5out of 5
by A verified traveller

Hotel excelente en instalaciones y servicio.

Posted 06-Oct-2016
Pros: Su ubicación e instalaciones
Cons: No le encontré ningún inconveniente
Location: El hotel está muy bien ubicado con fácil acceso al Centro Comercial Plaza San Agustín,Hospital Zambrano Hellion del Tecnológico de Monterrey,Metropoli
Habitaciones muy amplias y decoradas con muy buen gusto
5out of 5
by A verified traveller from nuevo laredo

Excelente ubicacion frente a galerias

Posted 28-Sep-2016
Pros: Las habitaciones
Cons: Todo me parecio perfecto
Location: Excelente ubicacion para las compras
Me encanta hospedarme en esta cadena de hoteles ya nos hemos quedado en zacatecas y nos encanto
3out of 5
by A verified traveller

If it weren't for the service

Posted 26-Sep-2016
We reserved 5 rooms and a meeting room for 4 days. The staff is great but the hotel service stinks. They limit the amount of coffee in the meeting room. Having asked for water bottles they bring the most expensive brand when we know that they have several others. That type of attitude towards customers is unacceptable.
5out of 5
by A verified traveller from D

Hotel meta agradable

Posted 12-Sep-2016
Me encanto hospedarme en el hotel quinta real súper cómodo agradable le pongo un 10
5out of 5
by A verified traveller

5 star

Posted 01-Sep-2016
Excellent hotel. Would recommend to anyone staying in Monterrey that wants a 5-star hotel.
5out of 5
by A verified traveller from Miami

Nice hotel in the nice area

Posted 20-Aug-2016
We stayed there for tennis tournament at Deportivo San Agustin. 10 min walk. Nice and clean historical hotel with shopping mall and supermarket across the street. There is a bunch of edible restaurants within the walking reach. I travel a lot and very picky but will stay at Quinta when in Monterrey again with no doubts. Our suite was on the buttom level with inside garden view and was super quite. The only noise was from the bathroom fan/AC that didn't bother us at all.
4out of 5
by A verified traveller from Austin, Texas

Nice hotel very nice area

Posted 16-Aug-2016
Pros: location, across the street from a mall with good restaurants and even a supermarket.
Cons: restaurant service, I think it's the kitchen cause it is well staffed.
Location: best area in metro monterrey
Hotel is very nice in a very nice location. All is very good with one exception, restaurant service takes forever. It takes forever and the four days I was there the restaurant was never full or very busy! The food is good the buffet is nice but if you order hot water or coffee or some warm tortillas you need to be very patient!