Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from D

Hotel meta agradable

Posted 12-Sep-2016
Me encanto hospedarme en el hotel quinta real súper cómodo agradable le pongo un 10
5out of 5
by A verified traveller

5 star

Posted 01-Sep-2016
Excellent hotel. Would recommend to anyone staying in Monterrey that wants a 5-star hotel.
5out of 5
by A verified traveller from Miami

Nice hotel in the nice area

Posted 20-Aug-2016
We stayed there for tennis tournament at Deportivo San Agustin. 10 min walk. Nice and clean historical hotel with shopping mall and supermarket across the street. There is a bunch of edible restaurants within the walking reach. I travel a lot and very picky but will stay at Quinta when in Monterrey again with no doubts. Our suite was on the buttom level with inside garden view and was super quite. The only noise was from the bathroom fan/AC that didn't bother us at all.
4out of 5
by A verified traveller from Austin, Texas

Nice hotel very nice area

Posted 16-Aug-2016
Pros: location, across the street from a mall with good restaurants and even a supermarket.
Cons: restaurant service, I think it's the kitchen cause it is well staffed.
Location: best area in metro monterrey
Hotel is very nice in a very nice location. All is very good with one exception, restaurant service takes forever. It takes forever and the four days I was there the restaurant was never full or very busy! The food is good the buffet is nice but if you order hot water or coffee or some warm tortillas you need to be very patient!
5out of 5
by A verified traveller

exelente atencion y muy buen servicio

Posted 16-Aug-2016
Pros: la alberca y el lobby
Cons: nada
Location: excelente porque puedes ir caminando a Plaza san agustin y comer en los mejores restaurantes de san pedro
muy buen servicio, los empleados siempre estaban al pendiente de nuestra estancia, la alberca techada es lo maximo porque a pesar de que hacia tanto sol pudimos disfrutarla,
5out of 5
by A verified traveller from St Paul, MN

Great views, helpful Staff

Posted 16-Aug-2016
At arrival the FD lady seemed annoyed & I noticed she was trying to discreetly tell the other staff something about us. It really bothered me. The suite given smelled damp, really strong smell but the bellman made a call & immediately changed our room. The shower tile at the bottom had black mold but as soon as I told the cleaning staff, it was cleaned with Clorox. My family really enjoyed the stay. The staff was so helpful & accommodating to us. The one thing missing in the room was a microwave to warm up milk for my toddler. I think the hotel was designed for families, noticed more business people. The pool was also for adults but overall very nice. The doors for the pool area not opened enough for the wind to rotate so it was super hot. They were locked, I had trouble getting my stroller through. Oh one more detail I notice, the painting on the entry roof, creepy all Devils, why?
5out of 5
by A verified traveller from A

Great place to stay in Monterrey

Posted 15-Aug-2016
Best place of the town Friendly staff good place to Relax not matter that you go for bussines A big shopping center in Front everything works Good for the stay in this Hotel I will recomend to anyone
5out of 5
by A verified traveller from irvine, ca

Royal stay

Posted 13-Aug-2016
Great place to stay at. After a long day of meetings, this is a great place to relax and enjoy. This place is very classy, colonial, warm, sophisticated. Something unexpected in the middle of beautiful Monterrey.
4out of 5
by A verified traveller from Texas

Hotel has an excellent location!

Posted 25-Jul-2016
The suite was not all that great, but great location, and staff. I think you can probably get more luxury inside the room if you shop around for hotels in advance; we were on a hurry and judged by the outside.
4out of 5
by A verified traveller

Bonito hotel en San Pedro

Posted 24-Jul-2016
Bonito hotel para disfrutar de la tranquilidad en la ciudad en la mejor zona de San Pedro