Title: Krystal Monterrey Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Monterrey Discover your next destination where relaxation meets adventure – warm up by the poolside bar. ## Photo gallery for Krystal Monterrey ![Lobby - Krystal Monterrey (Monterrey)](https://images.trvl-media.com/lodging/1000000/10000/6800/6762/b8969740.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, iron/ironing board, free cots/infant beds - Krystal Monterrey (Monterrey)](https://images.trvl-media.com/lodging/1000000/10000/6800/6762/5053d215.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Krystal Monterrey (Monterrey)](https://images.trvl-media.com/lodging/1000000/10000/6800/6762/771a8750.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Mexican cuisine - Krystal Monterrey (Monterrey)](https://images.trvl-media.com/lodging/1000000/10000/6800/6762/d598980d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Krystal Monterrey (Monterrey)](https://images.trvl-media.com/lodging/1000000/10000/6800/6762/8e10c88a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Macroplaza and Auditorium Pabellón M, Krystal Monterrey invites you to unwind with an airport shuttle, shopping on site, a coffee shop/cafe. Relax in the sauna or steam room before dining at Cafe Flores for breakfast, lunch or dinner. Take advantage of free in-room WiFi and dry cleaning/laundry services. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Room options ### Check availability for these dates Tonight [Feb 8 - Feb 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=6762&PinnedHotelID=6762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=6762&PinnedHotelID=6762&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 9 - Feb 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=6762&PinnedHotelID=6762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=6762&PinnedHotelID=6762&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6762&PinnedHotelID=6762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6762&PinnedHotelID=6762&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6762&PinnedHotelID=6762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6762&PinnedHotelID=6762&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3710000/3701200/3701160/53ec2292_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Monterrey Tecnológico Monterrey - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,273 reviews £100 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Monterrey-Hotels-Fiesta-Inn-Monterrey-Tecnologico.h3701160.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=a3b018e0-8084-4efc-a896-593435757c28&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2500000/2497700/2497627/328ecc35_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Monterrey Linda Vista Guadalupe - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,005 reviews £70 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Monterrey-Hotels-Four-Points-By-Sheraton-Monterrey-Linda-Vista.h2497627.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=a3b018e0-8084-4efc-a896-593435757c28&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/31000000/30410000/30407700/30407634/f2109bde_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Express Monterrey Centro Monterrey Centro - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 8.8 Excellent 1,138 reviews £81 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Monterrey-Hotels-Fiesta-Inn-Express-Monterrey-Centro.h30407634.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=a3b018e0-8084-4efc-a896-593435757c28&top_cur=GBP) Ad ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/10000/9975/1bd59410.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Monterrey by IHG Monterrey Centro - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 1,656 reviews £97 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Monterrey-Hotels-Crowne-Plaza-Monterrey.h9975.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=a3b018e0-8084-4efc-a896-593435757c28&top_cur=GBP) Ad ![Snack bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23400/23326/f30e0c1f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Monterrey Valle Valle Oriente - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 1,005 reviews £90 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Monterrey-Hotels-Fiesta-Inn-Monterrey-Valle.h23326.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=a3b018e0-8084-4efc-a896-593435757c28&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12960000/12959800/12959702/652d7a40_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana Monterrey Pabellón M Monterrey Centro - Pool - Spa - Pet-friendly - Free Wi-Fi 9.4 Exceptional 1,113 reviews £118 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Monterrey-Hotels-Fiesta-Americana-Monterrey-Pabellon-M.h12959702.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=a3b018e0-8084-4efc-a896-593435757c28&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/520000/519100/519027/b2c495dc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Monterrey La Fe San Nicolas de los Garza - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,009 reviews £68 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Monterrey-Hotels-Fiesta-Inn-Monterrey-La-Fe.h519027.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=a3b018e0-8084-4efc-a896-593435757c28&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10200/10153/c698bc5a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham Garden Monterrey Norte San Nicolas de los Garza - 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Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 1,006 reviews £92 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Monterrey-Hotels-Holiday-Inn-Express-Monterrey-Fundidora.h72282016.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=a3b018e0-8084-4efc-a896-593435757c28&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-Krystal-Monterrey.h6762.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-Krystal-Monterrey.h6762.Hotel-Information) ## About the area Located in Monterrey Centro, a neighbourhood in Monterrey, Krystal Monterrey is near a metro station. Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey are cultural highlights, and some of the area's attractions include Mexican Professional Baseball Hall of Fame and Parque Espana. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. [Visit our Monterrey travel guide](https://www.expedia.co.uk/Monterrey.dx2448) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.66659%2C-100.31184&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e256ruCBVO0QJQ4-htJMC-zJHAk=) Calle Corregidora 519, Monterrey, NLE, 64000 ### What's nearby - ![Fuente de la Vida o Neptuno which includes a statue or sculpture, a city and art](https://images.trvl-media.com/place/6074284/3d6fbd22-4890-4052-833f-9db105e52526.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuente de la Vida o Neptuno 3 min walk \- 0.2 miles - ![Paseo de Santa Lucia riverwalk Fuente del Crisol at Parque Fundidora Park at Night with Cerro de la Silla at the background, Monterrey, Nuevo Leon, Mexico](https://images.trvl-media.com/place/6266206/8bbbb028-370d-42d5-99d1-b3e2c4034cb6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Lucia Riverwalk 9 min walk \- 0.5 miles - ![Fundidora Park which includes a park and modern architecture](https://images.trvl-media.com/place/6074298/99b8edb0-26e6-48eb-b746-505716e22186.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fundidora Park 2 min drive \- 1.0 mile - Macroplaza 5 min walk \- 0.3 miles - Auditorium Pabellón M 5 min walk \- 0.3 miles ### Getting around - General I. Zaragoza Station 4 min walk - Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) 27 min drive ### Restaurants - Sierra Madre Brewing Co. 2 min walk - Starbucks 1 min walk - 1900 1 min walk - Panem At Hotel Kavia 2 min walk - Las Alitas 3 min walk ## About this property ### Krystal Monterrey Upscale hotel near Macroplaza An airport shuttle, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Krystal Monterrey. For some rest and relaxation, visit the sauna or the steam room. The on-site Mexican cuisine restaurant, Cafe Flores, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also find perks such as: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Babysitting (surcharge), concierge services and a lift Room features All 207 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Sofa beds and free cots/infant beds - Bathrooms with baths and showers - LCD TVs with satellite channels - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/16000000/15500000/15490100/15490056/e9ba970a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Monterrey Monterrey Centro - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.4 Very good 2,016 reviews £75 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=15490056&PinnedHotelID=15490056&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/47000000/46560000/46557800/46557744/a9fe970b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kavia Monterrey Monterrey Centro - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 9.0 Wonderful 2,392 reviews £73 includes taxes & fees 23 Feb - 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Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 1,656 reviews £97 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9975&PinnedHotelID=9975&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/68000000/67540000/67534800/67534787/079cc351.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rose Hotel Monterrey Centro - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 8.2 Very good 184 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=67534787&PinnedHotelID=67534787&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3710000/3701200/3701160/3bdb3c48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Monterrey Tecnológico Monterrey - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,273 reviews £100 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=3701160&PinnedHotelID=3701160&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/83000000/82980000/82979500/82979470/84d4afef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mina Suites Monterrey Centro - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 103 reviews £73 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=82979470&PinnedHotelID=82979470&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=6762&PinnedHotelID=6762&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6762,15490056,46557744,65777,9844885) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6 AM to noon for a fee: MXN 224 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Cafe Flores ### Things to do - Gym - Indoor pool - Sauna - Shopping - Steam room - Stereo - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room cot - In-room sofa bed - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 7 meeting rooms - Business centre - Conference space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - 1 building - 12 floors - Designated smoking areas ## Room amenities ### Bedroom - Free cot - Sofa bed ### Bathroom - Bathtub - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Heating - Iron/ironing board - Safe ## Policies ### Check-in Check-in time starts at 3 PM ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 224 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Fiesta Americana Hotel Monterrey Fiesta Americana Monterrey Fiesta Monterrey Monterrey Fiesta Fiesta Americana Centro Monterrey Hotel Monterrey Fiesta Americana Monterrey Hotel Monterrey Fiesta Americana Krystal Monterrey Hotel Krystal Monterrey Monterrey Krystal Monterrey Hotel Monterrey ## Frequently asked questions ### Does Krystal Monterrey have a pool? ### Is Krystal Monterrey pet-friendly? ### How much is parking at Krystal Monterrey? ### What time is check-in at Krystal Monterrey? ### What time is check-out at Krystal Monterrey? ### Does Krystal Monterrey provide a shuttle to the airport? ### Where is Krystal Monterrey located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Monterrey Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 131 8 - Good 66 6 - Okay 31 4 - Poor 15 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Htet 27 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is centrally located. Staffs are nice. ##### Htet Stayed 1 night in May 2024 ### 10/10 Excellent #### Sheldon 12 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property has great and attentive staff; they even surprised us with dessert after we told them I was celebrating my anniversary. It is conveniently located near the Musuems, Paseo Santa Lucia, Barrio Antiguo, Mercado Juárez, and it’s an easy pick up point for any uber or excursion. It’s about a 10-15 minute ride to San Pedro Garza/Fashion Drive Mall and pretty convenient to the soccer stadiums. ##### Sheldon Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Maria 23 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I highly recommend this hotel the staff was very friendly. Our room had a excellent view of the city and very clean. The only thing I did not enjoyed was the parking i mean, you have to pay 160 for parking valet and you got to show a receipt to be able to go to your vehicle. I know they do it for security purposes but other than that my family enjoyed it here. ##### Maria Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Angel 3 Apr 2025 The hotel is localized very closely to Parque Fundidora. ##### Angel Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### MARIA 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked everything about this Hotel. ##### MARIA Stayed 2 nights in Sep 2024 ### 8/10 Good #### Ana Garcia de Presno 17 Feb 2025 Liked: Cleanliness, staff & service Good hotel bit no the best area ##### Ana Garcia de Presno Stayed 1 night in Feb 2025 ### 8/10 Good #### Luis Fernando 24 Oct 2024 Liked: Cleanliness, staff & service, amenities Good value for the money. Well located ##### Luis Fernando Stayed 5 nights in Oct 2024 ### 4/10 Poor #### Patricia 4 Nov 2025 Disliked: Cleanliness, staff & service, amenities The room was old and did not have any serious amenities. The bathroom was moldy. The water did not come out properly and it was very shabby. The hotel is seriously out of date and the staff were very shoddy in dealing with any problems. I stayed six days, but would have left after the first day if I could’ve been assured of a refund for my stay. I would not recommend at this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/cc230a6f-b5d0-4336-bffb-34330b9154cb-1762230378440.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa242dce-7667-4b18-b2a3-830e8e21b9ce-1762230377354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 5 nights in Oct 2025 ### 8/10 Good #### Rigel 25 Apr 2024 Liked: Staff & service, amenities, property conditions & facilities Personal amable ##### Rigel Stayed 3 nights in Apr 2024 ### 8/10 Good #### Enrique de Jesús 20 Sept 2024 Rfefr ##### Enrique de Jesús Stayed 1 night in Sep 2024 ### 8/10 Good #### Jose Esteban Rodriguez 8 Jun 2024 Liked: Cleanliness, staff & service, amenities Pool was out of service. ##### Jose Esteban Rodriguez Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### benjamin 26 Nov 2024 Liked: Amenities, property conditions & facilities Goof ##### benjamin Stayed 5 nights in Nov 2024 ### 2/10 Terrible #### José Guadalupe 1 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities En la información mencionan que tenían alberca y al preguntar en recepción nos dijeron que no cuentan con alberca. El estacionamiento te lo cobran. El baño tenía hongos en el techo ![](https://a.travel-assets.com/ugc/hotel-reviews/e82b797e-4271-4117-8676-3bf8e98b2116-1767289352355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### José Guadalupe Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Marco 3 Dec 2025 Buen hotel, totalmente recomendado. ##### Marco Stayed 1 night in Nov 2025 ### 10/10 Excellent #### ERICK 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Lindo todo ![](https://a.travel-assets.com/ugc/hotel-reviews/e42db070-3784-4605-adb6-d80ec9befa0e-1764474702220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6e007d1a-acd4-46e9-bc57-31c4b4e0abd8-1764474702443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ERICK Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Perfecto Medrano 12 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Habitacion limpia, personal de recepción no tan amables, estacionamiento con costo y o respetan precio de desayuno de acuerdo a la página expedia ##### Perfecto Medrano Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Salvador 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicacion y condiciones del hotel muy buena, la limpieza y la vista de la habitacion excelentes. ##### Salvador Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Victor Israel 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente experiencia ##### Victor Israel Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Gabriela Alexandra Loyo 9 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Sábanas sucias y no las cambiaban, las toallas igual, si no pedíamos no ponían, no había jamón en el baño y tuvimos que hablar para que pusieran. Servicio de televisión reportamos que no había desde día 1 y nadie fue en los 4 días que estuvimos. Falta de higiene y servicio ##### Gabriela Alexandra Loyo Stayed 3 nights in Mar 2025 ### 8/10 Good #### Carlos Alberto Arellano 22 Mar 2025 Liked: Amenities Descuidado el hotel, instalaciones, amenidades y personal. Usan toallas raidas, no había toallas de mano y ni shampoo. Tuve que pedir dos veces para que me hicieran caso. El hotel está bien en términos generales, pero podría beneficiarse de mayor atención a detalles. ##### Carlos Alberto Arellano Stayed 3 nights in Mar 2025 ### 8/10 Good #### Carlos Javier 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Siento que a los cuartos les falta calidez, el mobiliario que tienen es muy básico. Además, el internet es muy lento y mi lavabo estaba tapado y nunca lo fueron a revisar. ##### Carlos Javier Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Carolina 13 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mel hotel es cómodo y accesible ##### Carolina Stayed 2 nights in Mar 2025 ### 8/10 Good #### Gracia 4 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien ubicado, bonitas instalaciones. ##### Gracia Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### Verified traveller 2 Feb 2025 Disliked: Staff & service #### Pésimo atención a cliente Buena ubicación, cama no tan cómoda y pésima atención a cliente. Toman tus pertenecias y resulta que nadie fué, no te resuelven y te responden de mala manera. ##### Verified traveller Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Alberto 20 Jan 2025 Disliked: Cleanliness, amenities Muy mala experienvia en el Krystal Monterrey. No servia el aire acondicionado en la habitacion. Orbitz por favor saquen de su site que dice q tiene alberca… no la tiene y hacen mas de 5 años q no tiene. La convirtieron en espacio para conferencias. Las personas q alli trabajan la mayoria son demaciado serias. No son amables… aparte de los del desayuno y uno de los maleteros. El cuarto dejo mucho q pensar. Las llaves del agua son viejas y tiran agua por todos lados… el hotel tiene mas de 30 años y asi mismo las toallas tienen el mismo tiempo. Todas deshiladas y viejas. La realidad q le doy 3/10\. La ubicacion no es mala pero esta miy feo al salir por el lado del restaurante… todo sucio y apesta mucho. Una de las noches la temperatura subio a 82F q don 28C y nonpodiamos dormir… el aire lo controlan en el hotel pues ni modo tubimos que hecharnos agua por encima fria por poder descansar un poco. La verdad me arrepiento de haberme quedado aqui. Sorry! ##### Alberto Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Thompson](https://www.expedia.co.uk/Thompson-Hotels.d3000419922.Travel-Guide-Hotels) > > [Hotels with Parking in Wakefield](https://www.expedia.co.uk/Wakefield-Hotels-Hotel-With-Free-Parking.0-0-d5455-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Ravenscar](https://www.expedia.co.uk/5Star-Ravenscar-Hotels.s50-0-d6053953.Travel-Guide-Filter-Hotels) > > [Levant Hotel](https://www.expedia.co.uk/Corfu-Hotels-Levant-Hotel.h2601585.Hotel-Information) > > [Hotels with Pool in Lytham St. Anne's](https://www.expedia.co.uk/Lytham-St-Annes-Hotels-Hotels-With-Pool.0-0-d182579-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Dalaman](https://www.expedia.co.uk/Dalaman-Hotels-Spa-Hotels.0-0-d1031-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Sainte-Adele](https://www.expedia.co.uk/Sainte-Adele-Hotels.d181989.Travel-Guide-Hotels) > > [Historic Hotels in Glastonbury](https://www.expedia.co.uk/Glastonbury-Hotels-Historic-Hotel.0-0-d182525-tHistoricHotel.Travel-Guide-Filter-Hotels) > > [Aparthotels South Korea](https://www.expedia.co.uk/South-Korea-Apart-Hotels.d94-aaApartHotels.Travel-Guide-Accommodation) > > [Luxury Hotels in Jersey](https://www.expedia.co.uk/Destinations-In-Jersey-Luxury-Hotel.0-0-d55539-tLuxuryHotel.Hotel-Filter-Destinations) > > [Spa Hotels in Stavanger](https://www.expedia.co.uk/Stavanger-Hotels-Spa-Hotels.0-0-d6056649-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels with Laundry Service in Boston](https://www.expedia.co.uk/Boston-Hotels-Hotel-With-Laundry-Service.0-0-d178239-thotelwithlaundryservice.Travel-Guide-Filter-Hotels) > > [Kahanda Kanda](https://www.expedia.co.uk/Angulugaha-Hotels-Kahanda-Kanda.h11263998.Hotel-Information) > > [Hotels in Egton](https://www.expedia.co.uk/Egton-Hotels.d6337596.Travel-Guide-Hotels) ### Flights > [Flights from George Town (GCM-Owen Roberts Intl.) to London (LON-All Airports)](https://www.expedia.co.uk/lp/flights/gcm/lon/george-town-to-london) > > [Flights from Tremblay-en-France (CDG) to Naples (NAP)](https://www.expedia.co.uk/lp/flights/cdg/nap/paris-to-naples) > > [Flights from Houston (IAH) to Leeds (LBA)](https://www.expedia.co.uk/lp/flights/iah/lba/houston-to-leeds) > > [Flights from Suðurnesjabær (KEF) to Corballis (DUB)](https://www.expedia.co.uk/lp/flights/kef/dub/reykjavik-to-dublin) ### Cars ### Activities > [Things to do in Algorfa](https://www.expedia.co.uk/Things-To-Do-In-Algorfa.d6125174.Travel-Guide-Activities) > > [Things to do in Wellawaya](https://www.expedia.co.uk/Things-To-Do-In-Wellawaya.d3000419235.Travel-Guide-Activities) ### Packages > [Cape Verde Holidays](https://www.expedia.co.uk/Cape-Verde.d32.Holidays-City-Breaks) ### Holiday Rentals ### General > [Visit Geneva City Centre](https://www.expedia.co.uk/Geneva-Geneva-City-Centre.dx6200315) > > [Visit Soacha](https://www.expedia.co.uk/Soacha.dx6302238) ---