Title: Sunset Beach Resort Spa and Waterpark All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunset Beach Resort Spa and Waterpark All Inclusive Oceanfront tropical paradise offers daytime snorkeling adventures and nighttime dancing under the stars at this all-inclusive beachfront getaway ## Photo gallery for Sunset Beach Resort Spa and Waterpark All Inclusive ![Water park - Sunset Beach Resort Spa and Waterpark All Inclusive (Montego Bay)](https://images.trvl-media.com/lodging/1000000/530000/521800/521703/4bee4693.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Sunset Beach Resort Spa and Waterpark All Inclusive (Montego Bay)](https://images.trvl-media.com/lodging/1000000/530000/521800/521703/79c1d0f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Sunset Beach Resort Spa and Waterpark All Inclusive (Montego Bay)](https://images.trvl-media.com/lodging/1000000/530000/521800/521703/643907b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Sunset Beach Resort Spa and Waterpark All Inclusive (Montego Bay)](https://images.trvl-media.com/lodging/1000000/530000/521800/521703/c5fb0c3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - Sunset Beach Resort Spa and Waterpark All Inclusive (Montego Bay)](https://images.trvl-media.com/lodging/1000000/530000/521800/521703/54d3bef7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sunset Beach Resort Spa and Waterpark All Inclusive offers beachfront relaxation with private sands and ocean views. Enjoy beach massages, sailing, sauna, steam facilities, Pilates, four restaurants, and a swim-up bar. ## Reviews 7.8 Good ## Popular amenities - On private beach - Pool - Hot tub - All-inclusive - Spa - Parking included ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=521703&PinnedHotelID=521703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=521703&PinnedHotelID=521703&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=521703&PinnedHotelID=521703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=521703&PinnedHotelID=521703&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=521703&PinnedHotelID=521703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=521703&PinnedHotelID=521703&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=521703&PinnedHotelID=521703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=521703&PinnedHotelID=521703&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room, Garden View ![Standard Room, Garden View | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/521800/521703/75508257.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View ### Highlights Balcony Air conditioning Rollaway/extra beds Blackout curtains Cots/infant beds Shower/bath combination Hairdryer Cable/satellite channels - Garden view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Standard Room, Ocean View ![Standard Room, Ocean View | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/521800/521703/bf50fde3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View ### Highlights Balcony Air conditioning Rollaway/extra beds Blackout curtains Cots/infant beds Shower/bath combination Hairdryer Cable/satellite channels - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Standard Room, Oceanfront ![Standard Room, Oceanfront | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/521800/521703/0977dfa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Oceanfront ### Highlights Balcony Air conditioning Rollaway/extra beds Blackout curtains Cots/infant beds Shower/bath combination Hairdryer Cable/satellite channels - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/521800/521703/243d2130.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Balcony Air conditioning Rollaway/extra beds Blackout curtains Cots/infant beds Shower/bath combination Hairdryer Cable/satellite channels - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMontego-Bay-Hotels-Sunset-Beach-Resort-Spa-And-Waterpark-All-Inclusive.h521703.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMontego-Bay-Hotels-Sunset-Beach-Resort-Spa-And-Waterpark-All-Inclusive.h521703.Hotel-Information) ## About the area Located in Montego Bay, Sunset Beach Resort Spa and Waterpark All Inclusive is on a private beach. Museum of St. James and Rastafari Indigenous Village are cultural highlights, and some of the area's landmarks include Rose Hall Great House and Civic Centre. Travelling with kids? Consider Montego Bay Marine Park and Widowmaker's Cave. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property. [Visit our Montego Bay travel guide](https://www.expedia.co.uk/Montego-Bay.dx180106) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.46375%2C-77.94530&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ej_7lEsk0tVVYMLcVO6jBX3a118=) Montego Freeport, Montego Bay, Saint James ### What's nearby - ![It was a warm, sunny day in Montego Bay today. The turquoise sea and sky could easily blend together as one. #montegobay #jamaica #bluesky #bluewaters #wanderfulwednesday #travelmatters](https://images.trvl-media.com/place/180106/8b1d419b-1f46-4c2f-9322-a4471ba0ef9b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Freeport Peninsula 1 min walk \- 0.0 miles - ![Mein Schiff 6 Cruise Ship docked beyond large ocean rocks in Montego Bay, Jamaica. Mountains in background landscape.](https://images.trvl-media.com/place/6173641/0fb01b8a-3a57-4b40-8629-16b6b10ec6b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Montego Bay Cruise Ship Terminal 5 min drive \- 0.9 miles - ![Doctor\'s Cave Beach showing tropical scenes, a coastal town and a sandy beach](https://images.trvl-media.com/place/553248635200588790/0627c062-bd49-4eb2-a168-f63353d10cb3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Doctor's Cave Beach 12 min drive \- 4.3 miles - ![Rose Hall Great House which includes a house and heritage architecture](https://images.trvl-media.com/place/6078268/59ba22b5-3570-4246-ba0d-3d37a9350f22.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rose Hall Great House 28 min drive \- 14.0 miles - Montego Bay Yacht Club 4 min walk \- 0.2 miles ### Getting around - Montego Bay (MBJ-Sir Donald Sangster Intl.) 23 min drive ### Restaurants - Pier 1 7 min drive - Piano Bar 12 min walk - Oceana 11 min walk - Montego Bay Yacht Club 9 min walk - Blue Mountain Restaurant 11 min walk ## About this property ### Sunset Beach Resort Spa and Waterpark All Inclusive Luxury all-inclusive property near Doctor's Cave Beach Free water park access, a nightclub and 2 beach bars are just a few of the amenities provided at Sunset Beach Resort Spa and Waterpark All Inclusive. This property is a great place to bask in the sun with a private beach, beach massages and snorkelling. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, hydrotherapy or a body wrap. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch and dinner. The gym offers yoga classes and Pilates classes; other things to do include volleyball, kayaking and basketball. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a swim-up bar and a poolside bar. Other perks at this property include: - 3 outdoor pools, along with a waterslide and a swim-up bar - Free self-parking - Tennis courts, ATM/banking services and a lift - A porter/bellboy, a 24-hour front desk and meeting rooms Room features All 430 rooms boast comforts such as air conditioning, as well as perks such as safes and WiFi. Other amenities include: - Childcare services and rollaway/extra beds - Shower/bath combinations, free toiletries and hairdryers - Balconies, cable channels and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are not accepted. ### Food and beverages All meals, snacks and beverages included ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Sailing Snorkelling ### Land activities Fitness facilities Miniature golf Tennis Volleyball ### Entertainment On-site entertainment and activities On-site live performances ## Similar properties ![Waterslide](https://images.trvl-media.com/lodging/58000000/57120000/57112700/57112652/0047cd3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunset Beach Resort Spa and Waterpark Montego Bay - On private beach - Pool - Breakfast included - All-inclusive 6.0 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=57112652&PinnedHotelID=57112652&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3030000/3026600/3026539/a97b4343.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandiosa Hotel Montego Bay - Pool - Hot tub - Parking included - Free Wi-Fi 6.8 674 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=3026539&PinnedHotelID=3026539&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, books](https://images.trvl-media.com/lodging/109000000/108480000/108478500/108478471/90f707fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury 5 Bedroom Villa in Gated Community 5 mins to beaches Falmouth - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=108478471&PinnedHotelID=108478471&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/73000000/72700000/72691400/72691384/927135d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SBS Modern Seaview Villa - 5 bed/4bath with Private Pool Sandy Bay - Pool - Kitchen - Free Wi-Fi - Air-conditioning 9.8 Exceptional 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=72691384&PinnedHotelID=72691384&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116160000/116151800/116151773/19eadaeb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rose Hall Montego Bay - Pool - Parking included - Free Wi-Fi - Laundry room 10 Exceptional 1 review £614 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=116151773&PinnedHotelID=116151773&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/65000000/64400000/64394000/64393972/c2a14225.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gated 2 Bedroom Oasis with pool / Beaches & Hipstrip in walking distance Hip Strip - Pool - Kitchen - Washing machine - Dryer 9.4 Exceptional 9 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=64393972&PinnedHotelID=64393972&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/34000000/33940000/33936300/33936228/060d80b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Free Airport pick-up. private villa with amazing ocean veiw, pool, and maid. Montego Bay - Pool - Kitchen - Washing machine - Dryer 10 Exceptional 63 reviews £238 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=33936228&PinnedHotelID=33936228&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9610000/9605400/9605349/0ea6db98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silent Waters Villa Montego Bay - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=9605349&PinnedHotelID=9605349&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/60000000/59690000/59684500/59684481/ebb5c525.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunset Arms 2: 1 brm, Airport, Beach, Hip Strip Montego Bay - Kitchen - Air-conditioning - Parking available - Microwave 9.6 Exceptional 12 reviews £111 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=59684481&PinnedHotelID=59684481&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15440000/15437300/15437215/239569eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort Falmouth - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=15437215&PinnedHotelID=15437215&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=521703&PinnedHotelID=521703&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=521703,57112652,3026539,108478471,72691384) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 5 per hour) - Available in some public areas: WiFi (USD 5 per hour) ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - 2 beach bars - 4 restaurants - A poolside bar - A swim-up bar - Coffee and tea in common areas ### Restaurants on site - BANANA WALK - BEACH BAR AND GRILL - LA BELLA VITA - SILK ROAD ### Things to do - 3 outdoor pools - Arcade/game room - Basketball - Children's club - Fitness classes - Free water park - Gym - Hot tub - Kayaking - Mini golf - Nightclub - Personal motorised watercraft - Piano - Pilates classes - Playground - Sailing - Sauna - Shopping - Snorkelling - Steam room - Tennis - Volleyball - Waterslide - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Children's club - Free water park access - In-room babysitting - In-room cot - Laundry facilities - Mini golf - Playground - Rollaway/extra bed - Supervised activities for children - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - Computer station - Conference space - Meeting rooms ### Outdoors - Beach towels - On a private beach ### Spa - Body scrubs - Body wraps - Facials - Hydrotherapy - Manicures/pedicures - Sauna ### Accessibility - Lift ### More - 10 floors - 3 buildings ## Room amenities ### Bedroom - Blackout drapes - Cot - Rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination ### Entertainment - Cable/satellite channels ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out fee: USD 60 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available. Cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for in-room wireless Internet: USD 5 per hour (rates may vary) - Fee for wireless Internet in public areas: USD 5 per hour (rates may vary) - Late check-out fee: USD 60 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Sunset Beach Resort Spa & Waterpark All Inclusive Sunset Beach Resort Spa & Waterpark All Inclusive Montego Bay Sunset Beach Spa Waterpark Sunset Beach Spa Waterpark Montego Bay Sunset Waterpark Sunset Beach Resort Spa Waterpark All Inclusive Montego Bay Sunset Beach Resort Spa Waterpark All Inclusive Sunset Beach Resort Spa Waterpark All Inclusive Sunset Beach Resort Spa and Waterpark All Inclusive Montego Bay ## Frequently asked questions ### Does Sunset Beach Resort Spa and Waterpark All Inclusive have a pool? ### Is Sunset Beach Resort Spa and Waterpark All Inclusive pet-friendly? ### How much is parking at Sunset Beach Resort Spa and Waterpark All Inclusive? ### What time is check-in at Sunset Beach Resort Spa and Waterpark All Inclusive? ### What time is check-out at Sunset Beach Resort Spa and Waterpark All Inclusive? ### Are there all-inclusive benefits at Sunset Beach Resort Spa and Waterpark All Inclusive? ### Where is Sunset Beach Resort Spa and Waterpark All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sunset Beach Resort Spa and Waterpark All Inclusive Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 289 8 - Good 395 6 - Okay 214 4 - Poor 74 2 - Terrible 34 ## Reviews ### 6/10 Okay #### EDWARD, Baltimore 2 May 2016 #### disappointed my wife an I stayed here before its nice but not the same under new owner ##### EDWARD ### 2/10 Terrible #### Verified traveller 2 Mar 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bugs in the bathroom. I've gone to Sunset (now Sunscape) five times....each time, my status was bumped up from standard to platinum. With the new owners, I lost my status. There were little bugs in my bathroom every day. I think I was bitten several times. Also, the air conditioning went out at least three times. Awfully hard to sleep in a warm room. Only one restaurant was open in addition to the buffet. The setting is nice...some of the staff aggressively chase single women. There was no WiFi to speak of, and it rained inside the foyer--buckets and buckets. The staff couldn't even keep up with the leaks. The hotel has cut down on the number of servers all around. I thought the chef for the buffet was wonderful. He made the best food with what he was given. Standard fair of rice, chicken, sometimes beef, and dry deserts. This is the last time I'll go here. I want my money back. ##### Verified traveller ### 8/10 Good #### Crystal, Buffalo, NY 12 Jan 2016 #### great snorkeling! It was our first all inclusive. We loved it. The beach was amazing. The deal was amazing. I would go back in a heart beat. I snorkeled for hours on end at the little area right before the adult beach. I was concerned because of the hotel having a water park area but we were never bothered by any kids. ##### Crystal ### 6/10 Okay #### Addison, USA 7 Jan 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel close to beach. Do not ask for upgrade - not worth the $500.00\. The refrigerator was not stocked daily as was mentioned in advertisement, the drinks were more juice than liquor (had to ask for additional liquor in drinks). The private beach was a walk away - not directly in front of your room. For the beach directly in front of your room, you had to put towels on chairs the night before you wanted to use them. Housekeeping cleaned daily - used same mop for every room and bathroom, did not clean well. The sheets on the bed were damp from humidity. Entertainment was OK. New Years Eve fireworks were great. ##### Addison ### 10/10 Excellent #### Sherri Anne 3 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The elevator was not working two days out of my three day stay and the bell service is slow. ##### Sherri Anne ### 10/10 Excellent #### Aimee, SC 2 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Resort! Had a great time during our stay. Very friendly staff. Would highly recommend. ##### Aimee ### 8/10 Good #### Tanya, Cayman 2 Jan 2016 Liked: Cleanliness, staff & service, room comfort #### Great location, lots of stuff for the kids to do. The resort was going through renovations which we were not aware of so a few things were unavailable, some restaurants not open - a little disappointing. We arrived 10am and were told we could not get a room until 3pm, which was a pain with kids. There were also never enough towels available and we had to use damp towels from previous day. Other than that we really did have a lovely time and the kids had a blast. The staff did a great job with the food, BBQ parties, New Years Eve buffet, etc. So, other than the few glitches mentioned, we did have a great time staying here and I would recommend this and would consider coming back. Amazing lovely fun happy staff. ##### Tanya ### 6/10 Okay #### Adam, Jamaica 31 Dec 2015 #### Special Celebration Atmosphere good and child friendly. However there was no regard for the fact that I was celebrating my 42nd Wedding Anniversary although this was communicated when I made reservation. Hotel Name modification was not communicated. It was evident that all things were not in place. Refrigerators should be restocked daily,availability of hand and body lotion would go a far way. ##### Adam ### 8/10 Good #### Verified traveller 31 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel staff but check-in was very slow. Room not ready for 2 hours ##### Verified traveller ### 10/10 Excellent #### Verified traveller 30 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent experience. The staff was very helpful, and kind. However, the bar staff would be better served if they paid full attention to the customer and not talk between themselves as much. But ivet al grea . ##### Verified traveller ### 10/10 Excellent #### Gaby, NYC 30 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Easy vacation in Jamaica Sunset Beach Hotel is becoming Sunscape so there were some minor issues- not enough staff to open the specialty restaurants everyday, maybe not enough housekeepers, not enough towels. NONETHELESS- my kids and I had a great five days here. We had two special buffets (Christmas and Boxing Day) for dinner the first two nights and then ate in the Asian and Italian restaurants the other days. The regular buffet had good variety for eating healthy (if not enough Jamaican cuisine) and the drinks were plentiful. We spent the days at the adult pool or volleyball and tennis courts. My son kayaked. The staff was friendly and responded to questions and requests. One of the most restful, easiest beach vacations we've ever had. ##### Gaby ### 8/10 Good #### former hotel GM, memphis 29 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful garden setting, close to beach Staff attach profound significance to guest satisfaction. Good variety of dining experience ##### former hotel GM ### 4/10 Poor #### George 29 Dec 2015 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Under renovation in Dec 2015 A lot of renovations going on. Maybe it would be nicer when complete. Food is below average, and the drinks are terrible. Don't trust the alcohol is the same as the brands printed on the bottles. ##### George ### 8/10 Good #### Sam, North Carolina 27 Dec 2015 Liked: Cleanliness, staff & service, room comfort #### Wonderful hotel and staff! The hotel was great. The staff was very friendly and helpful. They take care of everything you need. Clifton at the lobby bar is amazing, always with a smile on his face. There was some construction going on which was mildly inconvenient at times, but usually we didn't even notice it. The resort was huge, so even with the hundreds of people there, it never felt crowded. You could easily get away from people and have your own space. At the same time, there were main gathering spots (usually near the bars) that were great for mingling. Overall, it was a wonderful experience. Can't wait to go back ##### Sam ### 6/10 Okay #### Verified traveller 25 Dec 2015 Liked: Property conditions & facilities Disliked: Cleanliness #### Fairly good The staff was very friendly and helpful. It took a long time to get our room cleaned if at all. Food was decent but repetitive and some of it was not prepared correctly. They are currently making improvements so this all may change. ##### Verified traveller ### 10/10 Excellent #### Verified traveller 15 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really Great Place! We had a great time!! The staff was wonderful, the food was amazing and the drinks were in point!! The facility itself was nice, under a lot of construction but it was ok! Lots to do.... I highly recommend it for all!!!! :) ##### Verified traveller ### 6/10 Okay #### Shavoy 11 Dec 2015 Liked: Staff & service, property conditions & facilities It was not good, but not bad. ##### Shavoy ### 10/10 Excellent #### Verified traveller 28 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This has been my 3rd time in Jamaica and also my 3rd time at this resort. So that should speak for itself. ##### Verified traveller ### 4/10 Poor #### Collet, UK 20 Nov 2015 Disliked: Cleanliness, property conditions & facilities, room comfort #### Sunset under construction Not what I expected! Short stay ruined by noise from drilling and banging. Workmen all over the resort. Lifts in block A BOTH out of action. 5 flights of stairs to climb with Toddle and stroller!!! Not what I expected and defiantly not how I want to spend my hard earned money or well deserved time!!!! ##### Collet ### 2/10 Terrible #### Verified traveller 16 Nov 2015 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Don't bother The best part of my stay at this Resort was a member of the staff called Nelson. He was fun and entertaining. ##### Verified traveller ### 4/10 Poor #### Vickie P. 3 Nov 2015 Liked: Cleanliness, staff & service Disliked: Room comfort #### All Inclusive Resort I arrived from the airport close to 8:30 Eastern Time was not aware of the 1 hr. time difference and requested a bottle of wine with 1 glass be brought to my room that I planned to call for room service for a late dinner on the terrace. I was immediately told there was no room service that they had 9 restaurants I could eat at. I told them that I was traveling alone and am not fond of eating alone and would like room service. No room service available so I went to my room without anything to eat after being dragged to 2 different restaurants, an Asian and one by the pool that I had to stand in line for so I just left and went to my room. The phone rang shortly thereafter and was told that someone was bringing up a bottle of Chardonnay and a glass for me...I thanked them. I was awoken by construction noise (jack hammering, etc.) which went on every day I was there apparently on the 10th floor and the roof, I was booked on the 7th floor in Tower B. If you needed something to drink you had to take your ice bucket down to the bar for them to fill and use tap water...no refrigerators in the rooms either which was quite surprising. Needless to say I ate dinner at 1 restaurant, the one by the pool the entire time I was there and either ate breakfast or lunch in the help yourself dining area. They have no servers that wait on you by the pool to get your drinks for you or at the beach, you have to walk to the bar and get it yourself. The internet access room was out of order the entire time as well which was suppose to be included in my stay. The area is absolutely breath taking and the people who work their were very nice but I've learned that all inclusive is not all inclusive...you need to ask before you pay for it. Other's I meant where transferred to another area the other side of the breakfast/lunch area due to the noise of the construction which had room service, refrigerators, wi-fi, etc. Just wondering why I wasn't moved as well? ##### Vickie P. ### 2/10 Terrible #### Verified traveller 1 Nov 2015 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Pictures are deceiving. People were getting their rooms who arrived hours after we did, the front desk suggested that we go eat at the buffet while we were waiting. When we arrived at the buffet, I was soo disappointed, the salad bar portion of the buffet was very gross, the rest of the buffet was OK at best. They tried to give me a room overlooking the roof that connects both towers, we looked out the balcony, the main part of our view would have been building B, which has rust bleeding down from the balconies, old crusty paint, and scaffolding around the whole top edge of the building, we also got the pleasure of being able to see the top of the roof that connected the 2 buildings, which had not been cleaned since they probably opened, the view was gross, when I complained, they wanted me to pay extra to get a different room, even though I had already paid extra through Travelocity to get an oven view, they finally gave me a better room when I told them that I was refusing to check in. Make sure you are one of the first to get to the buffet, it looks like 10 miles of bad road after an hour, the food was just OK at best, the elevators broke down twice, even when both were working, they are very slow, the rooms smell musty, this place was built in 1968 and it shows, I would not go back if the trip was free of charge. ##### Verified traveller ### 8/10 Good #### Martini, Los Angeles 30 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel, lots of food, lots of drinks This was my first time to Jamaica, we stayed at this all inclusive hotel, everything was included like water activities such as snorkeling (they give you goggles and a mouth piece) and kayaking. Hotel was nice and the staff was all really kind. Jamaica is expensive. 1 US dollar is the equivalent of \~115 Jamaican dollars.... i bouth like 10 shirts and a couple of other little souvenirs for the family and it was more than 150 dollars... so bring money if you want to enjoy a nice stay. the tours were awesome, expensive as well and the packages seemed limited. but they were fun. dont rent a car. its too confusing to drive on the left side of the road like in England, you'll get lost or worse get in a car accident. ##### Martini ### 6/10 Okay #### clover, new york 27 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely view Front desk staff who checked my family in was very mannerly, pleasant, and smiling face. The only draw back was the elevators were old, slow and jumps. The food can be more upscale and a better choice of fish. Need more variety of food. ##### clover ### 10/10 Excellent #### Jerry Y. 26 Oct 2015 Liked: Cleanliness, staff & service, room comfort #### the best time ever great resort the next trip to Jamaica we will spent at this resort ##### Jerry Y. ## Expedia's Latest Trends ### Hotels > [Royalton Hideaway Negril, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Negril-Hotels-Hideaway-At-Royalton-Negril-Resort-Spa-Adults-Only-All-Inclusive.h15920957.Hotel-Information) > > [Donway, A Jamaican Style Village](https://www.expedia.co.uk/Montego-Bay-Hotels-Donway.h7808134.Hotel-Information) > > [Dreams Rose Hall Resort & Spa - All Inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Hilton-Rose-Hall-Resort-And-Spa-All-Inclusive.h19588.Hotel-Information) > > [CHATHAM PALMS - FREE BEACH ACCESS - AIR CON THROUGHOUT](https://www.expedia.co.uk/Montego-Bay-Hotels-Chatham-Palms-Free-Beach-Access-AIR-CON-Throughout.h37129655.Hotel-Information) > > [Drax Hall Manor](https://www.expedia.co.uk/Ocho-Rios-Hotels-Drax-Hall-Manor.h45588538.Hotel-Information) > > [GoldenEye](https://www.expedia.co.uk/Montego-Bay-Hotels-GoldenEye.h54004628.Hotel-Information) > > [Grand Palladium Lady Hamilton Resort & Spa All Inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Grand-Palladium-Lady-Hamilton-Resort-Spa-All-Inclusive.h2057715.Hotel-Information) > > [Sandcastles Beach Resort](https://www.expedia.co.uk/Montego-Bay-Hotels-Sandcastles-Beach-Resort.h15833563.Hotel-Information) > > [Hotel Riu Ocho Rios - All Inclusive](https://www.expedia.co.uk/Ocho-Rios-Hotels-RIU-Ocho-Rios-All-Inclusive.h1279854.Hotel-Information) > > [Moon Palace Jamaica – All Inclusive](https://www.expedia.co.uk/Ocho-Rios-Hotels-Moon-Palace-Jamaica-All-Inclusive.h9022224.Hotel-Information) > > [Seacastles Apartments](https://www.expedia.co.uk/Montego-Bay-Hotels-Seacastles-Apartments.h44218933.Hotel-Information) > > [Richmond Estate](https://www.expedia.co.uk/Montego-Bay-Hotels-Richmond-Estate.h20248246.Hotel-Information) > > [Grand Palladium Jamaica Resort & Spa All Inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Grand-Palladium-Jamaica-Resort-Spa-All-Inclusive.h2057712.Hotel-Information) > > [Princess Grand Jamaica Resort - All Inclusive](https://www.expedia.co.uk/Green-Island-Hotels-Princess-Grand-Jamaica.h96229077.Hotel-Information) > > [The Signature Level At Grand Palladium Lady Hamilton Resort & Spa](https://www.expedia.co.uk/Lucea-Hotels-The-Signature-Level-At-Grand-Palladium-Lady-Hamilton-Resort-Spa.h106246829.Hotel-Information) > > [Eshae Living - Modern Island Living + Perfectly Located In Ocho Rios](https://www.expedia.co.uk/Montego-Bay-Hotels-Eshae-Living-Modern-Island-Living-Perfectly-Located-In-Ocho-Rios.h19488505.Hotel-Information) > > [Holiday Haven Resort & Banquet Hall](https://www.expedia.co.uk/Montego-Bay-Hotels-Holiday-Haven-Resort-Banquet-Hall.h44125212.Hotel-Information) > > [Drax Hall Manor Villa Ocho Rios](https://www.expedia.co.uk/Ocho-Rios-Hotels-Drax-Hall-Manor-Villa-Ocho-Rios.h29078701.Hotel-Information) > > [Ocean Eden Bay - Adults Only - All inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Ocean-Eden-Bay-Adults-Only.h44266101.Hotel-Information) > > [Rooms on the Beach Ocho Rios](https://www.expedia.co.uk/Montego-Bay-Hotels-Rooms-On-The-Beach-Ocho-Rios.h1142673.Hotel-Information) > > [Shaw Park Beach Hotel & Spa](https://www.expedia.co.uk/Montego-Bay-Hotels-Shaw-Park-Beach-Hotel-Spa.h24684.Hotel-Information) > > [Skyclub Beach Suite at Mobay Club](https://www.expedia.co.uk/Montego-Bay-Hotels-Skyclub-Beach-Suite-At-Mobay-Club.h11237124.Hotel-Information) > > [Azul Beach Resort Negril, Gourmet All Inclusive by Karisma](https://www.expedia.co.uk/Negril-Hotels-Azul-Beach-Resort-Negril.h6572748.Hotel-Information) > > [Hotel 39 Jamaica](https://www.expedia.co.uk/Montego-Bay-Hotels-Hotel-39-Jamaica.h96843792.Hotel-Information) > > [Hotel Riu Palace Aquarelle - All Inclusive](https://www.expedia.co.uk/Falmouth-Hotels-Riu-Palace-Aquarelle.h99455860.Hotel-Information) > > [Couples Negril All Inclusive](https://www.expedia.co.uk/Negril-Hotels-Couples-Negril-All-Inclusive.h200634.Hotel-Information) > > [Columbus Heights Apartments](https://www.expedia.co.uk/Montego-Bay-Hotels-Columbus-Heights-Apartments.h61427596.Hotel-Information) > > [ Sand And Tan Beach Hotel](https://www.expedia.co.uk/Ocho-Rios-Hotels-Luxury-Apartments-And-Rooms-The-Lagoons.h88313772.Hotel-Information) > > [Beautiful Beachfront Villa With Private Pool and Bar Fully Staffed](https://www.expedia.co.uk/Negril-Hotels-Beautiful-Beachfront-Villa-With-Private-Pool-And-Bar-Fully-Staffed.h32626896.Hotel-Information) ---