Dear Frank,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Montego BayOnline Reputation Manager

Dear Barbara,Thank you for choosing us and for sharing your review.It is disappointing to hear that you did not fully enjoy our resort. We always want our guests to have a lovely and relaxing time and it is our policy to ensure that we exceed our guests’ expectations. You may rest assured all your comments had been cascaded to the responsible department for a proper follow up with the purpose of improving the hotel and service we give our guests.We hope you will decide to give us the opportunity to welcome you soon again and prove that your unsatisfactory stay was an exception! With best regards,Hotel Riu Montego BayOnline Reputation Manager

Dear Chaka Khan,Thank you for taking the time to write such a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Montego BayOnline Reputation Manager

Dear ANNETTE,Thank you for the time you have taken to write us about your experience in our hotel.We are disappointed to hear that we did not manage to fully live up to your expectations as we place great importance on providing all of our guests with a wonderful experience.You may rest assured that your comments will be forwarded to the corresponding department for an adequate follow-up and future improvement as we sincerely hope that you would still consider visiting one of our Worldwide destinations soon so that we have the chance to give you the stay you were hoping for. With our best wishes we remain,Hotel Riu Montego BayOnline Reputation Manager

Dear Safee,Thank you for your great review and for spending time with us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Montego BayOnline Reputation Manager

Dear Stephanie Helena,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Montego BayOnline Reputation Manager

Dear Sarah A,We appreciate this fantastic feedback! It is wonderful to know that you enjoyed your stay with us so much!We are looking forward to hosting you again soon.Greetings,Hotel Riu Montego BayOnline Reputation Manager

Dear Michelle,Thank you for evaluating your stay with us. We are truly disappointed to learn that we did not live up to the standards you expected from us, as we are committed to provide excellent services to all our guests. Your comments have been shared with our management team as we understand that there is always room for improvement and despite your inconveniences, we hope that you will give us another chance to serve you again in the near future.Best wishes, Hotel Riu Montego BayOnline Reputation Manager

Dear Shahiee,We are very pleased to know that you enjoyed your stay with us.We are glad to know that we lived up to your expectations. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Montego BayOnline Reputation Manager

Dear Daniel Lamar,It is wonderful to know that you enjoyed your stay with us so much.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Montego BayOnline Reputation Manager

Dear Randy,Thank you so much for taking the time to review your stay and for the wonderful rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Montego BayOnline Reputation Manager

Dear Samantha,Thank you so much for taking the time to write a review. It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area.Best Regards, Hotel Riu Montego BayOnline Reputation Manager

Dear Malik,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Montego BayOnline Reputation Manager

Dear Elaina,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Montego BayOnline Reputation Manager

Dear Anna,Thank you for choosing RIU and for sharing your concerns with us!We regret that your stay at our hotel did not fulfill your conception in some aspects, as our priority is to provide a professional service at all times and to ensure a relaxing stay to all of our visitors.We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust in our brand and services. Please receive our warmest regards,Hotel Riu Montego BayOnline Reputation Manager

Dear Tom,Thank you for your review!It was a pleasure to have you with us. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Montego BayOnline Reputation Manager

Dear J'Lesa,Thank you so much for your nice words and for the fantastic rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Montego BayOnline Reputation Manager

Dear Sultana-Karin,We enjoyed reading your generous review of our hotel.It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Montego BayOnline Reputation Manager

Dear Raquel,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Montego Bay! We will of course share your impressions with corresponding team for an adequate follow up.We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Montego BayOnline Reputation Manager

Dear movelet,Thank you so much for your feedback regarding your recent stay.We place great importance in providing our guests with unforgettable experiences therefore we are sorry that not all the aspects of your experience did meet your expectations.Your observations will be shared with corresponding department for further consideration and we are looking forward to having another chance to welcome you back in the near future for a much better experience.We wish you all the best,Hotel Riu Montego BayOnline Reputation Manager

Dear colleen,Thank you for taking the time out to leave a review!We are glad to hear our service overall met your expectations and you had an enjoyable time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Montego BayOnline Reputation Manager

Dear Clarence Siaka,We are very pleased to read your kind comments and to know that you have positively valued different aspects of the hotel.We hope that you will visit us again soon.Kind regards,Hotel Riu Montego BayOnline Reputation Manager

Dear OYA,Thank you very much for choosing us and for sharing your review about your last stay.We truly appreciate your comments regarding your stay. Please be assured that we will forward your comments to our team.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Montego BayOnline Reputation Manager

Dear Tracy,Thank you very much for your words and your evaluation.We are very happy to know that you left with such pleasant feelings. We would have liked to have been informed regarding this during your stay in order to help you upon request with additional mattress toppers.We hope to welcome you again soon.Best regards,Hotel Riu Montego BayOnline Reputation Manager

Dear Malika,Thank you very much for your review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Montego BayOnline Reputation Manager