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Overview of Relax Resort

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Relax Resort

2.5 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Free airport shuttle
  • Outdoor Space

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Explore the area

    AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)3 min drive
    Popular LocationFort Montego5 min drive
    Popular LocationAquaSol Theme Park5 min drive
    Popular LocationDead End Beach5 min drive

Choose dates to view prices

Apartment, 1 Bedroom, Kitchen

5/5 guest room rating
  • 140 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Studio, 2 Double Beds, Kitchenette

No guest room rating
  • 140 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

3.7/5 guest room rating
  • 140 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Apartment, 2 Bedrooms, Kitchen

No guest room rating
  • 140 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

About this area

Montego Bay

Relax Resort is located near a private beach and in an area with great airport proximity. Montego Bay Cruise Ship Terminal and Half Moon Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit AquaSol Theme Park and Montego Bay Marine Park. Travelling with kids? Consider Rocklands Bird Sanctuary, or check out an event or a game at Jarret Park. Looking to get your feet wet? Snorkelling, waterskiing and parasailing adventures can be found near the property.
Popular Location

What's nearby

  • Dump-Up Beach and Events Park - 4 min drive
  • Fort Montego - 5 min drive
  • AquaSol Theme Park - 5 min drive
  • Walter Fletcher Beach - 5 min drive
  • Dead End Beach - 5 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 3 min drive

Restaurants

  • Air Margaritaville - 12 min walk
  • Jamaican Bobsled Cafe - 13 min walk
  • Pizza Hut - 4 min drive
  • Facebaar Jamaica - 4 min drive
  • Margaritaville - 4 min drive

About this property

Relax Resort

Family fun on the beach, near Dead End Beach
At Relax Resort, hit the private white sand beach, dine on-site at On-site venue or enjoy a drink at one of the aparthotel's 3 beach bars. Each apartment offers free WiFi, a furnished balcony and an LCD TV with cable channels. Added amenities include a memory foam bed, a fridge and room service. Housekeeping is available on request.
Relax Resort offers 37 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free toiletries and a ceiling fan. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 25-inch LCD televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Beach

  • Private beach (3.0 kilometers away)
  • Free beach shuttle
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • 24-hour pool access

Internet

  • Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Free return airport shuttle from 9 AM to 5 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free beach shuttle
  • Free shopping centre shuttle

Family friendly

  • Children stay free
  • Childcare (surcharge)

Food and drink

  • Fridge

Dining

  • 1 restaurant
  • 3 beach bars, 1 poolside bar and 1 bar
  • Couples dining
  • Private picnics
  • Room service available

Bedrooms

  • Memory-foam mattress
  • Bed sheets provided
  • Rollaway/extra beds: USD 25 per night

Bathrooms

  • Bath or shower
  • Hairdryer (on request)
  • Free toiletries
  • Towels provided

Entertainment

  • 25-inch LCD TV with cable service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Conference space (431 square feet)

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Blackout curtains
  • Iron/ironing board (on request)
  • Safe (surcharge)
  • Porter/bellboy
  • Wedding services
  • Banquet hall
  • 24-hour front desk
  • Champagne service

Location highlights

  • Near the airport
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness facilities nearby (discounted access)
  • Health club access nearby
  • Windsurfing nearby
  • Parasailing nearby
  • Rafting nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Golf nearby
  • Sailing nearby

Safety features

  • Window guards

General

  • 37 rooms
  • 3 floors
  • 4 buildings
  • Individually decorated
  • Individually furnished

Where to eat

  • On-site dining venue – Garden-view restaurant offering Caribbean cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to security post
If you arrive at the property after hours, you'll need to check in at an alternate location: security post
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay
  • Cash Breakage deposit: USD 50.00 per stay
  • Resort fee: USD 10 per person, per stay
The resort fee includes:
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 2 per day
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
24-hour pool access
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Relax Montego Bay
Relax Resort
Relax Resort Montego Bay
Resort Relax
Relax Hotel Montego Bay
Relax Resort Aparthotel
Relax Resort Montego Bay
Relax Resort Aparthotel Montego Bay

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 84 out of 386 reviews
5 - Excellent 22%
Rating 4 - Good. 133 out of 386 reviews
4 - Good 34%
Rating 3 - Okay. 82 out of 386 reviews
3 - Okay 21%
Rating 2 - Poor. 50 out of 386 reviews
2 - Poor 13%
Rating 1 - Terrible. 37 out of 386 reviews
1 - Terrible 10%

3.7/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect big up to the security’s hard working guys and much respect for the owner of the place
Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2020

1/5 Terrible

Travelled with family
Disliked: Room comfort
The hotel balcony door was jammed. Certain amenities that were advertised wasn't available. There was no where to get something to eat nearby and i wasn't informed until i was close to arrive at the hotel. There was no microwave.
Stayed 1 night in Nov 2020

2/5 Poor

Stayed 3 nights in Nov 2020