Title: El Greco Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Greco Resort Tennis courts await at this beachside paradise where travelers can perfect their game or savor delicious meals with ocean views stretching to the horizon. ## Photo gallery for El Greco Resort ![Property amenity - El Greco Resort (Montego Bay)](https://images.trvl-media.com/lodging/1000000/920000/920000/919947/d850c37f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas - El Greco Resort (Montego Bay)](https://images.trvl-media.com/lodging/1000000/920000/920000/919947/d8b8f389.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - El Greco Resort (Montego Bay)](https://images.trvl-media.com/lodging/1000000/920000/920000/919947/c90888c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - El Greco Resort (Montego Bay)](https://images.trvl-media.com/lodging/1000000/920000/920000/919947/d7eb46c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area - El Greco Resort (Montego Bay)](https://images.trvl-media.com/lodging/1000000/920000/920000/919947/262c1626.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Greco Resort, near Doctor's Cave Beach, offers a private stretch of sand for sunbathing or windsurfing. The SEAVIEW RESTAURANT ANDBAR serves American cuisine with ocean views. An outdoor pool, concierge services, and dry cleaning/laundry complete the experience. ## Reviews 7.4 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=919947&PinnedHotelID=919947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=919947&PinnedHotelID=919947&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=919947&PinnedHotelID=919947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=919947&PinnedHotelID=919947&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=919947&PinnedHotelID=919947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=919947&PinnedHotelID=919947&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=919947&PinnedHotelID=919947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=919947&PinnedHotelID=919947&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for One Bedroom Suite with Kitchen ![Blackout curtains, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/920000/919947/7b9fd0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite with Kitchen ### Highlights Furnished balcony Separate dining area Separate sitting area Air conditioning Kitchen Fridge TV Ceiling fan - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for One Bedroom Family Suite ![Blackout curtains, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/920000/919947/7b9fd0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Family Suite ### Highlights Furnished balcony Separate dining area Separate sitting area Air conditioning Kitchenette Fridge TV Ceiling fan - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bed ### View all photos for One Bedroom Suite ![One Bedroom Suite | Blackout curtains, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/920000/919947/90b2e5c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite ### Highlights Furnished balcony Separate dining area Separate sitting area Air conditioning Free rollaway/extra beds Kitchenette Fridge TV - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Two Bedroom Suite ![Two Bedroom Suite | Property amenity](https://images.trvl-media.com/lodging/1000000/920000/920000/919947/c1a040bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Suite ### Highlights Furnished balcony Separate dining area Separate sitting area Air conditioning Free rollaway/extra beds Kitchen Fridge TV - 2 bedrooms - Sleeps 7 - 1 King Bed, 1 Queen Bed and 1 Single Bed OR 1 King Bed and 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMontego-Bay-Hotels-El-Greco-Resort.h919947.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMontego-Bay-Hotels-El-Greco-Resort.h919947.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.48596%2C-77.92722&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DhKWfsIjlikXUW4L3glZ-5a5EFQ=) 11 Queens Drive, P.O. box 1624, Montego Bay, Saint James #### What's nearby - Doctor's Cave Beach \- 3 min walk \- 0.2 miles - Walter Fletcher Beach \- 12 min walk \- 0.6 miles - Dead End Beach \- 16 min walk \- 0.9 miles - Saint James Parish Church \- 2 min drive \- 1.2 miles - Montego Bay Marine Park \- 3 min drive \- 1.3 miles #### Getting around - Montego Bay (MBJ-Sir Donald Sangster Intl.) - 6 min drive #### Restaurants - ‪27/27 Lounge - ‬3 min drive - ‪KFC - ‬17 min walk - ‪The Pork Pit - ‬15 min walk - ‪Sandals Carlyle - ‬3 min drive - ‪Margaritaville - ‬3 min drive ## About this property ### El Greco Resort Luxury hotel near Jamaica Beaches Near Doctor's Cave Beach, El Greco Resort provides a corner/local shop, a terrace and a garden. This hotel is a great place to bask in the sun with a nearby private beach and windsurfing. The on-site American cuisine restaurant, SEAVIEW RESTAURANT ANDBAR, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - An outdoor pool, along with pool umbrellas - Free self-parking - 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and tennis lessons on-site - Luggage storage, tour/ticket information and smoke-free property Room features All 92 rooms have comforts, such as furnished balconies and air conditioning, in addition to thoughtful touches, such as separate sitting areas and separate dining areas. More conveniences in all rooms include: - Fridges and irons/ironing boards - 20-inch TVs with premium channels - Separate sitting areas, separate dining areas and ceiling fans ## Similar properties ![Beach nearby](https://images.trvl-media.com/lodging/1000000/10000/1300/1221/9a190704.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doctors Cave Beach Hotel Hip Strip - Pool - Hot tub - Parking included - Free Wi-Fi 6.8 676 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1221&PinnedHotelID=1221&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/65000000/64170000/64168400/64168334/72d11f49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Montego Bay Best Kept Secret 8 B/R Apartments - Block A MONTEGO BAY - Pool - Kitchen - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=64168334&PinnedHotelID=64168334&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/34000000/33270000/33261500/33261427/49ed4c61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bungalow on the Terrace Coral Gardens
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Montego Bay - Breakfast included - Kitchen - Washing machine - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=120060116&PinnedHotelID=120060116&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/70000000/69670000/69669300/69669230/0cdc0075.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mobay Club Irresistible View Hip Strip - Pool - Kitchen - Free Wi-Fi - Air-conditioning £81 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=69669230&PinnedHotelID=69669230&HadPinnedHotel=true®ionId=-1&adults=2) ![4 bedrooms, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/117000000/116570000/116560300/116560242/34e08c96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4-Single bedrooms in Montego Bay With Marvelous Sunset and Ocean view. Northern Estates - Ocean view - Pool - Hot tub - Kitchen £96 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=116560242&PinnedHotelID=116560242&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - SEAVIEW RESTAURANT ANDBAR ### Things to do - 2 outdoor tennis courts - Gym - Outdoor pool - Tennis lessons - TV in common areas - Windsurfing ### Family friendly - Grocery/convenience store - In-room refrigerator - Laundry facilities - Living room - Outdoor pool - Rollaway/extra bed (surcharge) - Separate in-room dining area ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Computer station ### Outdoors - Garden - In the mountains - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - 5 buildings - Built in 1996 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Towels provided ### Entertainment - 20-inch TV with premium cable channels ### Food and drink - Limited room service - Refrigerator - Separate dining area ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Iron/ironing board on request - Living room - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 50 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 45.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 15 per person (one-way) - Airport shuttle fee per child: USD 15 (from 2 to 12 years old) - Late check-out fee: USD 50 (subject to availability) - In-room safe fee: USD 3.00 per night - Rollaway bed fee: USD 45.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as El Greco Montego Bay El Greco Resort El Greco Resort Montego Bay Greco Resort El Greco Hotel Montego Bay Montego Bay El Greco El Greco Resort Hotel El Greco Resort Montego Bay El Greco Resort Hotel Montego Bay ## Frequently asked questions ### Does El Greco Resort have a pool? ### Is El Greco Resort pet-friendly? ### How much is parking at El Greco Resort? ### What time is check-in at El Greco Resort? ### What time is check-out at El Greco Resort? ### Does El Greco Resort provide a shuttle to the airport? ### Where is El Greco Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Greco Resort Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 234 8 - Good 366 6 - Okay 257 4 - Poor 85 2 - Terrible 57 ## Reviews ### 2/10 Terrible #### Maria, New York 13 Aug 2020 I stayed at El Greco in February of 2020 hotel was booked through Expedia.com location was great I was able to move around locally my biggest problem is El Greco still did not refund my Deposit that I should have receive at the end of my stay providing there was no issues regarding the property . El Greco please do the right thing send my refund. ##### Maria Stayed 11 nights in Feb 2020 ### 2/10 Terrible #### MarkMuirhead 18 Apr 2020 Disliked: Staff & service, amenities Nothing. When I came to the front desk, they said my 'pre-paid reservation' was to late and I was at the desk at 2pm. For the first time in all my years of travel they did not let me in the hotel, and said I had to work it out with Orbitz to get a refund for not staying there.... This WRONG and NOT fair. ##### MarkMuirhead Stayed 1 night in Mar 2020 ### 4/10 Poor #### Wuttke, Berlin 25 Mar 2020 Leider waren wir gar nicht im El Greco untergebracht sondern im Doktor Cave Beach Hotel. Die Dusche funktionierte nicht, um die Stehlampe an- und auszuschalten, musste man den Stecker betätigen und die Klimaanlage war sehr laut; die im Bad ging nicht auszustellen. Laute Musik am Pool ##### Wuttke Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Patrick, Tampa, FL 20 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities Great daily free breakfast...Nice quiet and clean property ##### Patrick Stayed 3 nights in Mar 2020 ### 6/10 Okay #### Dee, New Jersey 19 Mar 2020 Disliked: Property conditions & facilities The property is okay, but the rooms are rundown and outdated. ##### Dee Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller 18 Mar 2020 Disliked: Cleanliness Restaurant was very good and excellent service. Did not like to pay to go the beach after 2 days. Air conditioning only in bedroom. Plumbing problem. Wifi only on balcony. Pool looks dirty. Expensive for what it is. ##### Verified traveller Stayed 5 nights in Mar 2020 ### 6/10 Okay #### Ahisa 17 Mar 2020 Liked: Cleanliness, staff & service, room comfort I liked the hotel. The problem was that I thought I was getting a smoking room because that’s what I paid for on the app. But about 2 days into my trip I was told it’s a non smoking place. ##### Ahisa Stayed 6 nights in Mar 2020 ### 8/10 Good #### Horace, Thousand Oaks, Ca 17 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, good breakfast, property needs renovating ##### Horace Stayed 5 nights in Mar 2020 ### 2/10 Terrible #### Shivana 14 Mar 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort This place says they offer free transportation and that was not the case. Very angry to have had to pay 40$ to go to and from this hotel and I took this place ##### Shivana Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 14 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was suitable for the occasion. My trip was very short. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 4/10 Poor #### KBerg, U.S.A. 14 Mar 2020 Disliked: Staff & service, amenities, property conditions & facilities The bathroom vanity was falling apart, the kitchen light didn't work, the restaurant was constantly out of menu items and the service took forever. One day we waited at least an hour and 15 minutes for a simple lunch item!! Half the restaurant staff were terrible. The female lobby staff were not polite, friendly or helpful. They were all sullen and rude. The male lobby staff were fine. The pool was OK, but the whole place needs a makeover. It was not a hotel or resort but more like a Motel 6\. We had a kitchen, but they didn't provide washclothes, towels, dish detergent, nothing. We had a coffee maker, but no coffee or tea. They also did not provide shampoo or body lotion. To buy all of this stuff either in the motel or in the convenience stores on the Hip Strip cost a fortune. If I was Expedia I would never have offered this motel as a travel option. I feel totally gypped. ##### KBerg Stayed 6 nights in Mar 2020 ### 2/10 Terrible #### Nikki 12 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Property is very old and outdated no Security I booked a room through Expedia when I got to the hotel I was told that the rooms were all booked up they sent me to a different property where I had to pay more money to stay there when I already paid online for one room. I get to the room very old outdated! Something bit me the food was not fresh ##### Nikki Stayed 1 night in Mar 2020 ### 8/10 Good #### Nikki, Toledo, OH 11 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities Very peaceful, restaurant and club on the property, staff very friendly ##### Nikki Stayed 3 nights in Mar 2020 ### 8/10 Good #### Kaylie, Florida 11 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the location of the property. The 2 bedroom suite was huge. ##### Kaylie Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### LaShawn 9 Mar 2020 Disliked: Staff & service, room comfort #### Horrible When I arrived at the resort i was told that i had to be relocated to another hotel because there was maintenance issues, which is understandable. The issue for me was, you guys waited until i got there to relocate me, and the resort i was relocated to was horrible. When i initially booked, i booked a 2 bed 2 bath with 1 king size bed and 1 queen size bed. The hotel i was relocated to gave me a 2 bed 1 bath with 1 king size bed and 2 twin size beds. That is unacceptable for 2 full grown adults! ##### LaShawn Stayed 2 nights in Mar 2020 ### 8/10 Good #### Verified traveller 8 Mar 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Nice place for an airport arrival /departure. Staff could be more friendly at front desk and the wait staff needs better training on service and customer requests otherwise the food was good and the dining has a great view ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Sally 8 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Servicio de limpieza excelente. Excelente servicio de limpieza en los cuartos. Viajo constantemente por reuniones de negocios y quede muy complacida, definitivamente me quedaré nuevamente en El Greco ##### Sally Stayed 4 nights in Mar 2020 ### 8/10 Good #### Verified traveller 8 Mar 2020 Liked: Cleanliness, staff & service The property is dated and needs some upgrading. The cable does not work. The bathrooms are old. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 8/10 Good #### London, Lond 8 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities General ok but lack of telephone access to staff or reception, no iron and difficult to report repairs ##### London Stayed 6 nights in Feb 2020 ### 6/10 Okay #### Verified traveller 5 Mar 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities If you are looking for a place to stay for business just to sleep or if you are planning a stay as a villa with plans to go out this is perfect. The views are breathtaking. However if you are looking for a place to enjoy yourself and relax with many amenities, keep looking. ##### Verified traveller Stayed 3 nights in Mar 2020 ### 8/10 Good #### Verified traveller 5 Mar 2020 Liked: Cleanliness, room comfort as the term goes “you get what you pay” beautiful view of Jamaica from the top of the hill were the hotel is situated. El Greco needs up grading. Everything is out dated! Pool, rooms, dinning everything needs updating. Great spot with a view. The food is excellent and your 10 or less walk to both the “beach and on the Hip Strip” plus minutes from the airport. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 8/10 Good #### Verified traveller 5 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great except for initial check-in Check-in starts at 3pm--it is NOT 24h like listed in the description! Our initial check-in experience was quite poor as there was an extremely apathetic receptionist who turned us away at 10:30am (although we were able to store our bags for free while we wandered the city). We had a much better experience when we returned and every time afterwards, as we interacted with a different receptionist. Seems like the first receptionist was just filling in for the day (public holiday) and didn't know what was going on. The room itself was fine, again no shampoo which is standard for Jamaican hotels, Wi-Fi mostly worked, they do provide pool towels and free access to the Doctor's Cave beach across the street. Breakfast was excellent; free at their restaurant on their property, with option of European (fruit, toast, eggs) or Jamaican (fruit, toast, saltfish, greens). Everything about the stay was great except for the initial check-in. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 3 Mar 2020 Liked: Staff & service, amenities, property conditions & facilities Property is in a good location, the staff are very friendly and helpful, however the TV and internet reception is very very poor, nonexistent ##### Verified traveller Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Anonymous, Ny ny 2 Mar 2020 Liked: Staff & service Limited of WiFi in room....telephone and safe broken ##### Anonymous Stayed 7 nights in Feb 2020 ### 6/10 Okay #### Jorge 27 Feb 2020 Liked: Cleanliness, staff & service, room comfort #### NO AIRPORT SHUTTLE AS PROMISED I do not appreciate Deceiving Sales Tactics - this hotel in the propaganda said "airport shuttle" which means free airport shuttle - there is NO airport shuttle. Basically they call you a cab and it is $20 for a 2 mile ride to the airport. 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