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Reviews of Castellare di Tonda Resort & Spa

Castellare di Tonda Resort & Spa
Via Cerroni, Montaione, FI

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 43 reviews" "
Rating 8 - Good. 14 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 5 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shifnaz

Travelled with family
Liked: Cleanliness, room comfort
Great place to relax and recharge!
The reception was extremely helpful with all our queries even before we got to the property and really helped make sure we had a comfortable stay. The apartment came with amazing views and the basic necessities. The pool was a very nice size and kept clean for us to enjoy. We also booked a horse riding lesson which was with a great instructor and I’d highly recommend a ride if you have the time. Thanks for the hospitality!
Stayed 2 nights in Jul 2020

2/10 Terrible

MR, Abruzzo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
As an Italian, it pains me to write a bad review of a property in my beautiful country,but this place is really just a glorified hostel. Issues we had: -no water for an entire morning until early afternoon (we couldn’t take showers, clean dishes, prepare food, etc.) -our stove didn't work (only fixed 2 days later) -the outlet for our fridge did not work (later resolved by providing us w/an extension cord) -the wifi was terrible, could barely connect and if we did it, it lasted no more than a few min -no power for an entire day (we came back to no electricity and large puddles of water in our living room that were coming from the fridge. We lost all of the food we had in the fridge) -farm house was simply outdated, we fully understand traditional Tuscan charm, but this was not it -pool was not clean at all (after using the fishnet for more than an hour (not even an exaggeration) it was still filthy, we gave up and never even got to enjoy the pool) -hotel restaurant is pricey (which is expected, you pay for convenience) but the food was utterly disappointing. There are local restaurants near by which are MUCH MUCH better -they give you ONE roll of toilet paper, for 9 nights, then you need to supply your own…even airbnb’s give you toilet paper, but not this "RESORT&SPA" Hotel said they could compensate us for issues we faced during our stay, only to follow up when we got back home and now they refuse. Expedia also tried to contact them for 4 months to no avail. Just terrible.
Stayed 9 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Enjoyable stay but some maintenance required
Enjoyed the place and had a few problems but the staff were very helpful and sorted all issues out. Some parts are dated and in need of upgrades, especially the driving range and clubs!
Stayed 14 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Lonely views, remote ideal for self catering but on premise bar and restaurant nit great , staff rude
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely setting
Apartments were nice and clean. Beds were very hard. Wall were thin if you had someone staying in the apartment above you could hear everything. Overall a beautiful setting and friendly staff. Maintenance were quick to sort problems. Our apartment did not benefit from free WiFi as the signal didn't stretch that far so we had to sit outside to use it.
Stayed 7 nights in May 2017

10/10 Excellent

A, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great countryside retreat in the Tuscan hills
Lovely apartment with phenomenal views. Pool was lovely and clean. This a a great place to go if you are looking for a quiet holiday off the beaten track. There are a few nice villages and towns nearby, Montaione is about a 10 minute drive and is lovely. Pisa, Florence and Siena are around an hour (ish).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Toscany is beatifull.
Toscane is a fantastic arena to visit. The landscape, the food,the wine the old villages, Pisa, florence Lucca and Sienna.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location - attractive value for money
Great value for money. Very good restaurant, nice appartment, small bar with nice waiter but a greater vararity could be nice (fancy non-alcoholic drinks maybe). Small shop for last minute shopping. Nice horse riding opportunities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thiago, São Paulo, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Awesome property in a beautiful and peaceful area. Friendly and helpful staff and comfortable rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great place to wind down
If you like to relax, sunshine, nice swim in your own private villa pool, good wine and food and to take some nice city exkursions to nearby Florence and Pisa then this id the place to be! We got the best of o Both quiet time in our villa and to use all the resorts perks incl a nice small spa. We travelled 3 families and had mezzacosta villa all to our selfs. For best italian dinner we ever had we went down the Hill to casa masi. The best wood fired oven pizza we ever had was just nearby in antoni in a small village just before montaione. Enjoy!

10/10 Excellent

Sean, Naples, Italy (U.S. Military)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit and stay for a few days
Our expectations were low because of the price; however, this place was excellent. The apartments included access to the horse stables, spa, church, and included complimentary wine and fire wood for the fireplace. The staff led us to the apartments and came inside and even made the roll-away bed for us. I would definitely stay here again.

4/10 Poor

Wood, Yorkshire, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Stunning scenery but rustic,basic accommodation
Location is very rural so sight seeing isnt easy in my opinion.The various Tonda farm buildings are spead out so a car is a must and i would insist on an air con flat in summer.I dont think there are many that have it.The flat in `La Casina building' was at least 30 mins walk from reception,cafe & little shop via a narrow country lane.It was dingy,sparse and not clean so we moved to a hotel after a week. The price was cheap though so i couldnt expect 4* more like 2* here.Pool & scenery great though. WIFI only around reception which is just a desk no tables or chairs there but you can sit in the open air cafe to use your laptop.Restaurant/cafe expensive & average food compared to others in the area.On site activites pony riding lessons from age 6 is a great professional run school specialising in Western riding not English,kids club nr the riding we didnt use,very basic golf,tennis exposed entirely to the sun so not easy in the heat,cooking demonstrations. SPA fantastic if only they upgraded the rooms to the same standard i would return.Nearest town Montaonie is pleasant but 10 minutes drive. Everywhere else is at least an hours drive. Mosquitoes & bugs were everywhere but more prolific here due to being deep in the countryside. All in all i wasnt really on a budget so didnt have to put up with the basicness but if you are then its a good bet.For self caterers there is only a hob so take a one pot cooking book. On a plus the staff spoke good English and were helpful.

10/10 Excellent

Andy, Silkeborg, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castellare di Tonda - Apartments
We had never booked a holiday in Italy before; the reception we received from the staff and people in was extremely positive. The apartments are spacious, clean and the restaurant makes a convenient place to get a snack, lunch or evening meal. The countryside and towns around the location are truly wonderful - but be prepared to drive. Driving however is rewarded by stunning landscape, towns (like Lucca, Firenze, San Gimignano, etc.) and friendly accommodating people who are very service minded and helpful. We found no language barrier and only found people trying to help us - which was an extra bonus. We would certainly recommend Castellare di Tonda to our friends and will certainly be back for a another holiday

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness
Es war wunderbar. Danke.
Unser Aufenthalt war wunderbar und hat gefühlt 5 Sterne verdient. Im Detail, könnte die Küche irgendwann ein upgrade gebrauchen und das Poolzubehör wie Sonnenschirme auch. Alles sauber alles bestens. tolle Lage, tolle Aussicht. Liebe Leute. Super Kinderbetreuung. Wir kommen gerne wieder.
Stayed 6 nights in Sep 2023

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super apprezzato lo spirito della struttura all'insegna del relax, ottimo anche il ristorante con prodotti tipici del territorio e la spa il cui accesso su prenotazione la rende un posto davvero tranquillo dove rilassarsi con una vista magnifica. Apprezzatissima anche la localizzazione del nostro casolare in mezzo a viti e ulivi. Uniche pecche il bar che chiude troppo presto la sera, rendendo impossibile bere un cocktail dopo cena e le condizioni di manutenzione della piscina del casolare dove ho alloggiato, Casanuova, da rivedere. Eccetto questi aspetti è una struttura fantastica e il personale è super cordiale e disponibile.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Travelled with pets, Travelled with group
Disliked: Cleanliness
Die Lage ist durchwegs schön, allerdings kommt es darauf an, in welchem Haus bzw. Wohnung man untergebracht ist, da die Zufahrtstrasse zur benachbarten Hapimag-Anlage teilweise vorbeiführt und dadurch der Angestellten-Morgenverkehr bemerkbar ist. Der Zustand unserer Wohnung wäre teilweise sanierungsbedürftig, was jedoch mit der alten Bausubstanz und damit verbundener Feuchtigkeit zusammenhängen dürfte. Die Wohnung war oberflächlich sauber, jedoch nicht rein, allerdings waren die Betten und die Bettwäsche (sowie Handtücher) o.k. und sauber. Der Pool war ebenso sauber, allerdings lag ein Handtuch bei unserer Ankunft (der Farbe nach zu schließen schon länger) auf einer Liege und dies blieb bis zu unserer Abfahrt so. Die Anlage wird scheinbar sehr spartanisch betreut, man könnte es fast als etwas "lieblos" bezeichnen.
Stayed 10 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2019

2/10 Terrible

angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
assolutamente da evitare!!
cercavo sul vostro sito una struttura che offrisse la spa. essendo flaggata in verde e non recando la scritta "servizio con supplemento" come altri della lista, ho dato per certo fosse inclusa. invece niente è incluso: questa struttura offre solo l'appartamento completamente sguarnito di tutto. nessun segno di accoglienza, dalla carta igienica alla caldaia spenta, al gas chiuso, all'accendigas non funzionante, alla pulizia non appropriata. ho quindi chiesto almeno mi venissero offerti due ingressi. ce ne è stato concesso uno di coppia e a prezzo di essere trattati come ladri. la wifi non prende e tendenzialmente nemmeno il bancomat. nel mezzo del nulla assicuratevi di portarvi qualsiasi cosa vi serva perché il market oltre che sguarnito molto caro, fatica ad accettare il bancomat per l'assenza di linea. non la consiglio assolutamente! angela
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2017

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour dans un lieu magique. Génial pour les enfants qui se retrouvent pour jouer en sécurité .
Stayed 8 nights in Aug 2017

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kommer helt sikkert igen!
Fantastisk ophold med alt, hvad man kan ønske sig. God service. Romantiske farmhouse. "Egen" pool - delt med fem andre lejligheder. God mad på stedets egen restaurant. Faktiske heste på rideskolen. (Husk lukkede sko og lange bukser, hvis du er nybegynder). Husk at besøg Pisa, Siena og Lucca. Og husk en god kniv, et ekstra spækbræt, viskestykker og karklude til køkkenet. Linned behøver I ikke at tage med.
Stayed 7 nights in Jul 2017

8/10 Good

Brian Højland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gode forhold
Lækkert sted - god service og gode forhold
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Top Lage und super Umgebung. Service unfreundlich. Kein "private pool", sondern nur geteilter pool WLAN funktioniert nicht Bad ist winzig
Stayed 2 nights in Jun 2017

8/10 Good

Antonius

Liked: Cleanliness

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Feiner Familienurlaub
Es war sehr schön und fein. Die Apartments übereinander sind hellhörig. Das Geschäft der Anlage hat wenig Auswahl und ist teuer. Sonst gibt es nichts zu bemängeln.

8/10 Good

Lea, Copenhagen

Disliked: Room comfort
Stunning location and comfortable apartment
Castellare di Tonda is situated in the most stunning surroundings and in a very peaceful and relaxing atmosphere. The apartment is basic but spacious and the pool area very comfortable. All the facilities met our needs, though we missed a balcony or private garden and a less noisy airconditioning, but everything else was perfect. We will definately consider Castellare di Tonda if comming back to Tuscany.

10/10 Excellent

Carmelo, schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toskana pur
tolle reitstunden möglich

6/10 Okay

charlotte, faumont

Liked: Cleanliness, staff & service
Cadre magnifique
Les appartements sont dans un cadre magnifique ou le dépaysement est garantie!! Le personnel est très bien, certains parlent le français. Ils sont très efficaces ils interviennent très rapidement ! Ce que j'aurais en critique c'est que un petit rafraîchissement des appartements ne ferait pas de mal... Nous étions dans le Casanova en rez de chaussée Nous n'avons pas trouvé la nourriture du restaurant extraordinaire. Exemple: leurs tomates mozzarella la mozzarella n'était pas la bonne mozzarella di buffala elle était caoutchouteuse dommage!

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Schöne Anlage
Familien kurztrip zu einer Hochzeit Tolle Lage Sehr nettes Personal

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Ilona, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschöne Landschaft
Mein Mann und ich verbrachten 4 wunderschöne Tage im Castellare di Tonda. In der Wohnung hatten wir alles was wir benötigten, die Küche ist auch sehr gut eingerichtet und eignet sich bestens zum kochen! Nur schade verfügen nicht alle Wohnungen über WLAN wie beschrieben, jedoch ist es an der Bar vorhanden und reicht völlig aus. Die Anlage befindet sich inmitten der schönen Landschaft der Toscana und lädt zum entspannen ein. Einziger negativer Punkt, bis zu einer Schnellstrasse braucht man mind. 30 Minuten, was Ausflüge deutlich verlängert!

4/10 Poor

JU, Bayern

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr in die Jahre gekommen,viel Renovierungsstau
Die Lage ist ganz nett , die Unterkunft ist sehr einfach , im Schlafzimmer sind die feuchten Wände übergepinselt , genauso im Bad .Die Einrichtung ist sehr in die Jahre gekommen und abgewohnt. Im Apartment gibt es KEIN W - LAN ! nur an der Rezeption , welche gut 1 km entfernt ist .Das TV Gerät im Apartment funktionierte nicht. Reinigungsmittel sind keine vorhanden,für das Bad oder in der Küchenzeile, einen Reinigungsdienst gibt es nicht , frische Handtücher bekommt man nur auf Nachfrage ,an der Rezeption. Der Wellnessbereich ist ganz nett gemacht , doch das Preis Leistungsverhältnis ist nicht akzeptabel. Auch im gesamten Außenbereich ist zu erkennen , das die Saison dort vorbei ist.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllische Apartmentanlage im Herzen der Toskana
Lage und Umgebung: inmitten der Toskana gelegen - eine Autostunde nach Florenz, Pisa bzw. Siena, 25 Minuten nach San Gimignano und Volterra (Anfahrt über relativ kleine und schmale Straßen!) umgeben von Weinhängen und Olivenhainen, abends idyllische Ruhe Unterkunft und Ausstattung: Anlage besteht aus 12 Bauernhöfen (wir waren im Hof "Fornace" untergebracht) es gab zwei großzügige Schlafzimmer, einen Wohnbereich mit Küche (dieser fiel etwas klein aus) Selbstversorgung war möglich und sinnvoll, wobei die Küchenausstattung besser sein könnte man kann aber auch im zugehörigem Restaurant gut essen Service: zuverlässig und hilfsbereit, man sprach englisch, teilweise auch deutsch

8/10 Good

Christiane, Egg, Schweiz

Liked: Staff & service, property conditions & facilities
Gutes Hotel in ruhiger, idyllischer Lage
Bei der Buchung baten wir um ein Appartement mit Terrasse. Leider erhielten wir nur ein Appartement im 1. OG, dafür mit 2 Schlafzimmern, die wir als Pärchen aber nicht benötigten. Auf Anfrage konnten wir am nächsten Tag in ein einzelnen kleines Häuschen umziehen. Wir hatten unser eigenes Reich, mit blickgeschützter Terrasse, mussten allerdings deutliche Platzeinbußen hinnehmen. Das Bad war sehr eng und nur allein benutzbar. Auch der Wohn-/Essbereich waren eher klein. Doch die Ruhe, der Blick und die Nähe zum Pool sowie zum Haupthaus entschädigten. Bestehende Mängel im Appartement wurden nach Mitteilung der Rezeption sofort behoben. Allerdings zeigten sich bei einem Sturzregen in der letzten Nacht zwei undichte Stellen im Dach - zum Glück nicht im Schlafzimmer... Insgesamt haben wir eine engenehme Urlaubswoche in Castellare di Tonda verbracht.
Unser kleines Häuschen
Blick auf Pool und Häuschen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
God beliggenhed - slidte værelser
Castellare di Tonda dækker over et temmelig stort område centralt beliggende i Toscana. Man kan komme til at bo ind til 2 km væk fra de centrale bygninger med restaurant og aktiviteter. Lejligheden vi fik var rigelig stor. Men det var tydeligt, at det var nogle år siden den var blevet renoveret sidst. Eks. Var der mug på loftet i brusenichen og mange synlige revner i loft og vægge.

10/10 Excellent

Elisabeth og Magnus, Skien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midt i hjertet av Toscana
Fantastisk!!!!! Skal snart tilbake