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"Had a great time"

"We reserved a regular room and were given a smoking room. The attendant told us it was the last room. Therefore, they didn't respect our reservation as they gave our room away to someone else. The bathroom was terrible. The toilet seat was chipped and the handle on the faucet on the sink was broken. There wasn't even a hair dryer."

"I stayed here as it was the only hotel in Manchester for my graduation that was available. The staff barely knew English. The rooms were dirty. We had double queen beds and was woke up to bed bugs in one of the beds we notified the manager and they said we can put you in another room where they wouldn’t know if there was more or just all stay in the other bed and they would offer 50% back on the stay. They did not give us our 50% upon checkout and the manager is never there. This place I wouldn’t recommend to a rat. Save your money up and stay at a better hotel for your graduation or stay in Manchester this place needs to be investigated for bed bugs and cleaning products and having a clean environment."

"The breakfast you have to paid 15 per person"

"The foyer area was beautiful dressed with quick snacks, beverages, fresh coffee, comfortable seating, and a pool table. It was welcoming and clean. The staff was excellent. The parking area was easily assessible and safe. "

"The front desk "

"Everything was wonderful. We had one issue during our stay that was out of anyone’s control really, but the manager quickly took action and moved us to another room, which was even better than our original room and gave us breakfast vouchers for the remainder of our stay. We would have been okay without the vouchers as we were already happy with the room change but it was a nice touch and we greatly appreciated it."

"Service in restaurant could have been better "

"Had a great stay, staff friendly. Breakfast, lots of options - simple but great for our family. Everything we needed, we will be back. "